The Conversation Factory

I'm really excited to share my conversation with Kat Vellos, an amazing designer of experiences.  Today we talk about the art of intentionality and the power of hearing yourself say something you've never said before. We also dive deep into some of the amazing insights in her book, "We Should Get Together: The secret to cultivating better friendships” One of the things that I loved from the book was Kat's powerful metaphor about "hydroponic friendship," and how you can create a supercharged connection through intentional vulnerability and shared experiences.  She draws on her long-time experience as a facilitator and designer to create what for me was one of the big "Aha!" moments: hydroponic friendship requires a container, and that's one of the things that leaders can do to design experiences: They can create the container.  A container can be the question that starts the conversation, the invitation to the party. In Improv, it’s called the “Magic Circle” - the place where new rules and ways of being apply, the “game world”. While Kat's book is about designing friendship in our lives, she points out that connection in one part of our lives leads to connection in all parts of our lives. We’re experiencing loneliness and disconnection not only in our everyday lives but at work ...and work is where we spend a lot of time. Kat and I unpack four powerful facets of leadership:  One: the ability to design experiences - the ability to bring people together to have a shared, transformative conversation. Two: the ability to be flexible on outcomes while still being aligned on a larger goal. This is one of the most powerful Design Thinking mental models: focusing on needs instead of solutions. Three: We also explore an absolutely fundamental capacity of leadership - the ability to listen and connect with people, deeply.  Four: Kat also points out that actually doing something with what you’ve heard is the last, most crucial component of leading and caring for a team. I'm thrilled to have connected with Kat, and excited to share her work with you. I highly recommend reading her book "We Should Get Together" and its addendum, "Connected from Afar," which is filled with ways to create more intentional connection in your life and your work - it was written during the height of the pandemic, so the tools are all zoom-friendly. Also, make sure you check out the links below to some of her other projects, and to her amazing post on 40-plus alternatives to "How are you?" with different versions for work and everyday life. Enjoy the show! LINKS Kat's Alternatives to "How are you" Kat's Website We Should Get Together by Kat Vellos The problem with how are you: brightsiding! Inspiration Friends: Understanding the Power of our Most Important Relationships: https://www.amazon.com/dp/B08W4XPK7G/ https://www.antionettecarroll.design/ https://www.creativereactionlab.com/

The Conversation Factory book club is an experiment I’ve been running for a few months now. I’m experimenting with deeper conversations and collaborations with the subscribers of the Conversation Factory Insiders group as well as working to go deeper with some of the ideas that have been shared on the Podcast. This is the first prototype, that I ran a few months back with two Alums of the Facilitation Masterclass, Meredith England and Jenn Hayslett. I won’t say more about them - they introduce themselves at the *end* of the episode... I like the idea of them just being trusted friends to you, because they are trusted friends to me! If you haven’t listened to the episode where I interview Tyson Yunkaporta, the author of Sand Talk, about how Indigenous thinking can (and will!) save the world, I think you can still enjoy this episode...even if you haven’t read the book...although I think you should! As Tyson says in his book: “There are a lot of opportunities for sustainable innovation through the dialogue of Indigenous and non-Indigenous ways of living...the problem with this communication so far has been asymmetry - when power relations are so skewed that most communication is one way, there is not much opportunity for the brackish waters of hybridity to stew up something exciting.” This is a powerful image, to have a real, two-way conversation, as equals, between modern and indigenous ways of thinking, and to allow something new to emerge from the turbid, brackish waters…This conversation is hopefully another positive step in that direction. This conversation is a Yarn, in the Aboriginal sense of the word. As Tyson taught me, Yarning is the sharing of anecdotes, stories, and experiences from the lived reality of the participants. It’s the way that Aboriginal communities connect, learn and decide together.  And actual Sand Talk is a part of Yarning. Sand Talk, the book, is grounded in a series of drawings, drawn, literally, on the ground, in the Sand. Sand Talk, in another, more literal interpretation, is visual thinking as a grounding for a conversation. This kind of talk is something that I think is missing in nearly every kind of meeting...saying, "Can I draw this for you? This is what I am seeing. This is the way I am seeing what you are talking about right now.” ...and looking at those pictures of the world, together. Most meetings are just a bunch of air talk instead of Sand Talk, and I would literally love more Sand Talk in more meetings. That’s my rant for now. I hope you enjoy this conversation.  If you're interested in supporting the podcast and potentially joining us for one of these book club conversations, subscribe to the Conversation Factory insider! In September we’re gathering to read and connect with past podcast guest Adam Kahane, to talk about his new book, Facilitating Breakthrough. It’s going to be awesome. LINKS Sand Talk, by Tyson Yunkaporta Tyson Yunkaporta on The Conversation Factory

My guest is Jeanne Liedtka, Professor at the University of Virginia’s Darden School of Business and an absolute rockstar of Design Thinking. She’s the author of (most recently) Experiencing Design and joins me this episode to talk about getting started with Design Thinking and some pitfalls that can happen along the way as you move yourself and your organization towards not just doing design thinking but experiencing it - the road to mastery, moving past the surface level with Design Thinking. Jeanne’s latest book Experiencing Design is organized around a powerful framework that separates Doing vs. Experiencing vs. Becoming. This frame clarifies the transformational journey of an individual as they engage more deeply with Design Thinking.  If you want to deepen and expand your understanding of Design Thinking past the Stanford Design School Hexagons, I highly recommend Jeanne’s books. Her 2011 book, Designing for Growth, co-authored with Tim Ogilvy, was a crucial moment in my introduction to the power and breadth of Design Thinking. Jeanne and I have both had this experience with folks we’ve worked with, and maybe you have had it happen to you: you take a workshop and a lightbulb clicks on in your head... You find a new way of working that you see limitless potential in, that you want to implement and share with others. People say, "I wish my team, my organisation, could work this way. Where can I start?"  And when you bring the tools and tips back to work, something falls flat…transforming how we work together is non-trivial. It’s not just about the tools - the doing. It’s about the mindsets - the experiencing and becoming. Jeanne and I talk about getting started with the tools of Design Thinking, some of the pitfalls that happen along the way, and how learning in action is a really fundamental and challenging shift both for the individual innovator and also for the organisation as a whole. Many people who I train in these new ways of working say their primary block is that others are not doing it too, that *everyone* isn’t trained in these tools. And while I’d love to train the whole organization, it’s not always possible, or even wise. My advice is usually, "Start really, really small, and do it in ways that no one can tell you no. Ask for forgiveness instead of permission."  The ROI of DT Jeanne and I also talk about the real ROI on DT. Organizations focus on the visible ROI of Design Thinking - what we will see- first the outputs, the templates, the workshops, and then the innovation they hope for - moving the needle in the business. But the real transformational aspect of Design Thinking is the way people are changed by the activities - what they experience and what they become. (check out the show notes for images of Jeanne’s Iceberg model of the ROI of DT) Design Thinking is, of course, doing activities like gathering data, identifying insights, establishing design criteria, generating ideas, prototyping, and experimenting...but each of them results in the individual person experiencing sense-making, alignment, and emergence - some of the real gold in Design Thinking. And all the while, they are becoming more empathetic and confident, collaborative, comfortable with co-creation and difference, able to bring ideas to life, resilient, and adaptive. This is the more deep, more durable transformation that is possible with Design Thinking...this is the real ROI of DT. MVC: Minimum Viable Competencies One of Jeanne's really profound contributions in the book is the idea of "minimum viable competencies": the things we can look for in the people that we are trying to transform and bring on board to this new way of working. Can they listen to understand? Can they separate facts from interpretations of the facts? Are they comfortable with ambiguity? Can they respect other viewpoints? Check out Jeanne’s book for a comprehensive list of MVC and a survey to help you benchmark your organization’s skills. Jeanne and I also dive into how Design Thinking catalyzes organizational change at the conversational level. For example, in the Emergence phase, she talks about thinking broadly about who you invite to the conversation, and she highlights requisite variety: the idea that the diversity of people in the conversation should match the complexity of the conversation, of the challenge we’re hoping to solve.  Refer back to my interview with Professor and Conversational Cybernetics expert Paul Pangaro for a deeper dive into requisite variety and how it applies to conversation dynamics. Also check out my interview with Jason Cyr, a Design Executive at Cisco, where he shares similar reflections on diversity and coalition building in driving a Design Thinking transformation. We also talked about how Design Thinking has a lot of tools, a lot of doings, that help with upfront discovery and testing, but when it comes to learning in action and alignment folks find it challenging to find turn-taking structures that help scaffold the process - in other words, they need facilitation skills: structures to help our conversations be productive: listening non-defensively to critique, exploring disconfirming data with curiosity, accepting imperfect data and moving on... these are not Design Thinking tools, these are conversation design tools. This is where DT bleeds into leadership and self-management. Another point from our conversation that is really important is that different people have different experiences throughout the arc of the design thinking process. Jeanne has this wonderful diagram in her book about how the different DISC profiles of influencer, analyst, driver, and supporter will have different emotional arcs as they go through the Design Thinking process from beginning to end. I think it's really, really important to understand that we need to have empathy with all of our collaborators. We may have a great time with the upfront part of the process, like discovery, and have a really hard time during prototyping and testing. We need a diverse group of collaborators so that we can draw on their perspectives and balance our experience with theirs.  It's important to push against our own biases and to continuously ask, "What kind of diversity is needed for this challenge?" For that, I highly recommend you listen to my conversation with Dr. Lesley-Ann Noel, who I spoke with earlier this year about Decolonizing Design Thinking. It's a really powerful conversation.  It was a great pleasure to be able to sit down and talk with Jeanne Liedtka, and I hope you enjoy the conversation as much as I did! Links: Jeanne's Website Why Design Thinking Works Jeanne's books The Iceberg of DT ROI: from Jeanne’s interview with Mural: https://www.mural.co/roi

I am obsessed with culture, change and transformation…and always puzzling over how it really happens. One thing I know for sure: Forcing change, telling people to change, doesn’t make it happen. I think there are two ways to profoundly facilitate change. One is: 💫 ASKING PEOPLE QUESTIONS THAT SHIFT THE CONVERSATION. When I talk about Conversational Leadership in my book, Good Talk, this is what I mean: We can transform how other people think, not by telling them how or what to think, but by framing and fostering a new conversation. The other way is by: 💥FACILITATING EXPERIENCES THAT FOSTER AN “AHA” MOMENT. This means, for me, asking a series of questions, and making space for conversations that bring people into a new mode of thinking - the other side of an “a-ha”. This is why I love to say "an experience is worth a thousand slides" We can throw a thousand slides at a group and never see the shift we want to foster. Recently, my friend Jeff Gothelf did a lovely write up of an experience I led for one of his clients, one of my favorite exercises: The vase and flowers game. It's always thrilling to see one's impact through someone else's eyes. My reflections and his reflections are both linked here. Back in May I offered a free workshop to subscribers of to my Conversation Factory Insiders group walking through this exercise and a few others. I'd love to have you join that conversation...we meet every month to learn and grow together! If you'd like to join me August 17th, I'll be leading this workshop again, sharing my favorite exercises to help coach leaders to deep "aha!" moments about crucial mindsets at the heart of Agility, Design Thinking and Jobs-to-be-done. Check it out here, and pay what you can to attend.  Use the code Pod20 to get 20% off the workshop. I’m so grateful Jeff came on the show to reflect on his journey, how key partnerships and relationships have been essential to his success, and to share some of the most powerful questions he asks leaders to shift their mindsets and thinking. Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes, and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Support the Podcast and Get insider Access https://theconversationfactory.com/conversation-factory-insider

Imagine a world in which all leaders feel and display a deep regard for others’ dignity. This is the world that Marilyn Gist, author of The Extraordinary Power of Leader Humility, is working hard to bring about. Mariyn is a Professor Emerita, Executive Programs and Center of Leadership Formation at Seattle University and also a member of the MG100 coaches...a group of the top 100 leaders in the world, convened by legendary executive coach Marshall Goldsmith. Check out my interviews with other MG100 rockstars like Ayse Birsel, author of Design the Life you love, Dorie Clark, author of *several* books, including the upcoming “Long Game” and most recently, Alisa Cohn, the top startup coach in the world, and the author of the upcoming “From Startup to Grownup” Marilyn is working to redesign the conversation around leadership. Many folks, when they close their eyes and think “leader” , picture a light-skinned man in a dark suit, exuding alpha energy. Just do a google image search to check in with this out-moded vision of leadership. Leaders lead. They take charge and show the way. But leaders also need to listen, learn and understand the people they’re meant to be leading. Marilyn has been teaching and coaching about leadership for decades and she wrote this book so that the world would stop overlooking what she calls “the one variable at the heart of leadership” Marilyn and I dig into what Leader Humility is, what it means to have it, practice it, and live it, and practical ways to incorporate it into your work and life. What’s at stake? In human terms, Marilyn points out the Gallup poll that suggests that only 36% of Employees Are Engaged in the Workplace. While that’s actually the highest it’s been in 20 years, since they started measuring it, it’s still really low. Gallup claims that about 14% percent of folks are actively disengaged (rather than just the 51% that is just regular-old disengaged). On your next zoom call, look around...it might be possible that only a third of the people on the grid really care. Again, in human terms, that 60-ish percent of folks is a drag on the small percentage of folks who really care. In financial terms, some estimate $500 billion in total losses in the US. In any one business, estimate 34% of the total salary roll. Yikes. If you ask the average worker in the US if their leader cares about their culture 31% of leaders don’t think they have the culture they need to succeed. Their workers don’t even think they care! 9%of workers say the leadership in their organizations are very committed to culture initiatives, and 58% of respondents say that their leadership either takes no action regarding culture or are merely reactive instead of being proactive. Marilyn suggests that workers want answers to three key questions from a leader: Who are you? (Not your name - who are you really as a person? What do you stand for?) Where are we going? (What is the bigger vision?) And do you see me? (Am I just a cog in the wheel or do you see me at all?) Also listen for a few of Marilyn’s Six Keys to Leadership Humility: A balanced ego,  Integrity A compelling vision Ethical strategies Generous inclusion A developmental focus. Listen on to the halfway point of our conversation to hear Marilyn tell a powerful story of generous inclusion and the generous question that Satya Nadella, CEO of Microsoft used to turn the lone dissenter on a team into a supporter of an initiative. While it would be easy and, as Marilyn points out, defensible, to go with the majority sentiment, using the skills of leadership humility can be more powerful and durable than conventional leadership. Support the Podcast and Get Insider Access https://theconversationfactory.com/conversation-factory-insider Marilyn's Website (you can find links to her book there!) Marilyn on Twitter Reinvention is Building a Conversation with Dorie ClarkDesigning the Life You Love with Ayse BirselThe Art of Coaching with Alisa Cohn  

This episode is a little different than most…Today I do some live-coaching for Rashmi Sharma, a Global HR executive and TedX speaker, on shifting what she wants to be known for, evolving what she wants to offer to the world and how her work can heal for others, while she heals herself. I’m so grateful that Rashmi reached out to me for some coaching after we were both speaking at a virtual conference in Southeast Asia. As Rashmi has evolved as a leader, she wanted to do some deeper thinking about how she can evolve her thought leadership, and offer something to her community from a deeper place in herself.  I really commend Rashmi’s courage in sharing her process with so much vulnerability. As you’ll hear in the conversation ahead, Rashmi and I talk about (although very indirectly) the ideas of sublimation - healing your own wounds through helping others. We also dive deep into how she can hold space and create more depth in her conversations, as she interviews her community to understand what wellness and wholeness really means to them.  Make sure you check out the show notes for Rashmi’s full notes reflecting on her insights from the coaching conversation, but, two that I want to highlight here are: Using all of yourself to Lead Joseph Campell famously said “it’s the privilege of a lifetime to be as you are”... Finding and highlighting her phrase “use all of me to help people” was a golden nugget in the conversation. This is what Rashmi’s interest and work on wholeness and wellbeing is really about - allowing our whole selves to be accessed in our lives. So, it makes sense that Rashmi wants to do the same for herself! Creating Depth in Conversations One powerful way to create more depth is to go there yourself...Rashmi and I talk about asking and listening from a deeper place in herself. We also highlight the idea that "Slow is smooth and smooth is fast," a motto from the Navy Seals. As she interviews her community to gain insights on her new area of focus, Rashmi realized that slowness and smoothness allows people to get comfortable and to think more deeply in her interviews.  Slow and Smooth can mean slowing down your own voice, creating a little bit more space between your words, and it also means waiting a little bit between what they've said and your second question, your response. (Extra credit for not thinking about what you’re going to say or ask next while they’re talking!) Slowing yourself down can help others slow down and connect. Active listening helps me really hear, and also helps my partner hear themselves. Depth in a conversation can be hard at high velocity.  One piece of advice I shared with Rashmi as she prepared to head into her next round of community interviews was to simply take a deep breath and ask her partner to tell a story. Narratives can pull a conversation from a back-and-forth of questions and answers. Narratives can help you more deeply enter into the world of the person you’re talking to and hoping to get insights from. I love to work with leaders trying to define their thought leadership, leaders trying to scale their impact and leaders working to transform their organizations. I only work with a handful of high-performing folks each year. If you’d like to reach out about coaching, head over to DanielStillman.com/coaching Links from this episode: Rashmi on LinkedIn Rashmi’s TedX talk Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes, and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Support the Podcast and Get insider Accesshttps://theconversationfactory.com/conversation-factory-insider

In this episode, Glenn Fajardo joins me for a conversation about virtual rituals and their power to help us make sense of the virtual waters we are swimming in everyday. Glenn co-leads the immersive course Design Across Borders at the Stanford d.school, and is the co-author of Rituals for Virtual Meetings: Creative Ways to Engage People and Strengthen Relationships. His thoughts on ritual and using curiosity as a force for connection in virtual collaboration are just some of the must-listen moments. Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes  and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Also, check out http://bit.ly/tryrev10off to get $10 off your first order with Rev, my favorite tool for getting accurate transcripts for the podcast and automated transcripts for my coaching sessions. In full transparency, that’s an affiliate link, so I’ll get $10 if you give it a try, too!

What on earth would a podcast about designing human conversations, facilitation, leadership and organizational change have to learn from a coach and an expert on Food and Eating? Quite a lot, as it turns out! One of my favorite design thinking principles is to learn from “alternative worlds” - absorbing how other people and communities are solving similar problems in different contexts. My guest, Alissa Rumsey, is a registered dietitian, nutrition therapist, certified intuitive eating counselor, and the author of Unapologetic Eating: Make Peace With Food and Transform Your Life.   It’s always interesting to learn from reflective practitioners - people willing to think about how they do what they do. Alissa designs many human conversations in her work and life, from her coaching work to her group programs to her book, and the marketing thereof - a book is a conversation, after all. Alissa’s whole business is a series of conversations designed to shift the larger conversation about food and dieting. Food and eating can be fraught topics, but Alissa's approach of connecting with and learning to trust your own body is inclusive, empowering, encouraging and wise. She places dieting in a much larger (and longer) conversation about historical racism and gender dynamics. At the core of Alissa’s work is an idea that is of deep interest to me: Interoception. Interoception Lately, I’ve been using this word in my coaching calls a lot, and it’s Alissa’s work that put it back at the top of my vocabulary. You might have heard the word proprioception: It’s how you can touch your fingers and toes with your eyes closed: You know where your body is, physically. Proprioception is sometimes described as almost a sixth sense, the sense of self-movement and body position. It’s essential for navigating the world in three dimensions, and survival. But if proprioception is a sixth sense, there’s a seventh: Interoception: One’s sense of one’s internal state. When we say we feel fine, or feel sad, or angry or hungry, we’re interpreting a multitude of internal sensations and summarizing them into a simple word. It’s how we know what we need and start on the path of getting what we want in response to those needs. When we feel sad, what are we feeling that lets us know that we are feeling sad? Where is it in your body? Think about that...and feel that! When we’re hungry, it can be physical hunger (like when I do a 16 hour fast...I know that I’m really hungry at the end!) or “mouth hunger” ...like how it just feels GOOD to eat ALL the popcorn. Or it can be emotional hunger that we soothe through eating. The challenge is that, unless we are attentive and aware of what’s really going on with ourselves, we can’t take care of ourselves, we can’t give ourselves what we really want and need...and we can’t grow. For example, for me, getting a massage is a much better way for me to soothe my emotional hunger...because I can tell you, no amount of popcorn will do it! In leadership, facilitation, coaching and transformation work, we need to learn to take deep care of ourselves since we are constantly caring for others.  It’s only when we give ourselves real nourishment, that we can care for and nourish others. Like the sign in the airplane says “Put your own oxygen mask on first”. The Work is in You & The Leader you want to be If you listen back to my episodes with Alisa Cohn (a different spelling and a very different type of coach!) she talks about how “the work is in you”...the idea that as we grow and develop, we have to find new resources in ourselves: ways to be firm and decisive, to be bigger and the CEO others need us to be...while being and staying true to ourselves. As Amy Jen Su (Author of The Leader You Want to Be) said in our conversation about leadership development coaching, “we need to find our own North Star”. I truly believe that Interoception is an absolute key to personal growth and transformation from the inside out. Also..we all eat and try to diet, to control ourselves...so stop! Eat ALL the popcorn and mac-n-cheese if you want to...and listen to your body when it says you have had enough. The Body Keeps Score If you can learn to listen to your inner signals,you’ll know when your gut tells you your client is gaslighting you, or if the deck isn’t actually right (versus all the changes everyone wants to make!), or when to say what needs to be said.  In my coaching work, I have to hear the voices in my head and trust that sometimes, it’s intuition...and sometimes I’m getting ahead of the conversation - that rushing feeling in my stomach could be my excitement to share my insights instead of bringing them out of the person in front of me. It’s a dance. I like to joke: If we don’t listen to our intuition, it just might pack up and head off to someplace where it’s more appreciated. So, welcome your Interoception, your body wisdom, and give it a place of pride. Honor it! Alissa’s book, Unapologetic Eating could also be called “Unapologetic Living”...if you want more of that in your life and work, check out her book. I’ve enjoyed it. Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes  and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Also, check out http://bit.ly/tryrev10off to get $10 off your first order with Rev, my favorite tool for getting accurate transcripts for the podcast and automated transcripts for my coaching sessions. In full transparency, that’s an affiliate link, so I’ll get $10 if you give it a try, too! Support the Podcast and Get insider Access: https://theconversationfactory.com/conversation-factory-insider Links from the episode: Alissa's Website Unapologetic Eating Fearing the Black Body The Beauty Myth

“Somewhere between action and reaction there is an interaction, and that’s where all the magic and fun lies” So says author Tyson Yunkaporta, in his book Sand Talk, How Indigenous Thinking can save the World, my guest for this conversation. Towards the end of the book, Tyson is explaining the meaning of Ngak Lokath, an Aboriginal word for the brackish water that forms in the wet season when fresh water floods into the sea...an example of what the Yolngu Tribe calls Ganma, a phenomenon of dynamic interaction when opposite forces meet and create something new… ...many pages later he picks up this thread saying: “There are a lot of opportunities for sustainable innovation through the dialogue of Indiginous and non-Indiginous ways of living...the problem with this communication so far has been asymmetry - when power relations are so skewed that most communication is one way, there is not much opportunity for the brackish waters of hybridity to stew up something exciting.” This is a powerful image, to have a real, two-way conversation, as equals, between modern and indigenous ways of thinking, and to allow something new to emerge from the turbid, brackish waters… I see all conversations in this way, too: as flowing, tidal forces. We can push and pull the waters, like the moon, to exert force on it, but the conversation still sloshes around with it’s own inertia. Power can form, transform or deform conversations, and the historical power disparity between so-called mainstream culture and indigenous cultures has prevented a great deal of potential insight and transformation, the opportunity to live and work in accordance with a natural order, rather than against it. Tyson’s book does an extraordinary job of grounding ideas in physical reality. Tyson offers us a thought experiment: Risk, viewed through an indigenous lens. If you cross a river once, there’s a risk of being taken by a crocodile. The first time, the risk is minimal, but if you do it twice, the risk is greater. Non-Aborginal statistics and risk calculation would take the risk and multiply it - It assumes that the risk is random each time. But it’s not. As Tyson says “The crocodile is not an abstract factor in an algorithm, but  a sentient being who observed you the first time and will be waiting for you the second time” (emphasis mine). The risk goes up exponentially. So what? Tyson asks us to think about the global financial crisis of 2007-2009, when non-Aboriginal thinkers insured bets against losses, and then bet on the outcomes of those insurance bets. As he says, “In a cross--cultural dialogue, we might see that the problem with this model is that every time you create a new layer of derivatives...you double the size of the system, you do not merely double the risk...you multiply it exponentially” I learned a lot from Tyson’s book, most notably, about Yarning, the Aboriginal approach to group dialogue, knowledge creation, sharing and decision making. Also: Yarning about Yarning is fun, informative and oh-so-meta!  Yarning, in Aboriginal culture, is based on sharing stories and coming to decisions through mutual respect, active listening and humor. There is no talking stick in Australian Aboriginal Yarning (That’s something the iroquois created), just an organic back-and-forth and the creation of a space without a stage to share experiences, to draw on the ground and sketch ideas out to illustrate a point. Yarning is a rich and powerful tradition for anyone to transform their gatherings to be more deeply human. Sand Talk, the drawings on the ground that are a natural part of these conversations - roots the dialog in the land and makes the complex clear, if not simple. Tyson’s book suggests that Indigenous thinking can save the world, and I agree. Our meetings and gatherings could use some more Sand Talk: More listening, more visuals, more mutual respect, more conversation. In the opening quote, Tyson points to the idea that human cognition is rooted in navigation, spatial thinking and relatedness...all bound up in a place and a story. Modern living and modern work have resulted in a deep sense of disorientation and disconnection...and working online, remotely, has only made this sense even more acute. Indigenous thinking, grounded in relatedness, rooted in and within a specific landscape, is deeply orientating and connecting.  I believe it is a leader’s job to create a sense of orientation where there is disorientation, and connection where there is disconnection, always pointing towards the north star, or your southern cross. Especially when leading through a transformation. Change is disorientating. Moving to a new place, a new land is strange and painful. For more on that, it's worth checking out my conversation with Bree Groff about the 6 types of grief and loss in organizational change. My conversation with Tyson is non-linear and complex...like any good yarn, it wanders a fair bit...so, I hope you’ll take the time to read his book and absorb the fullness of his message directly and understand all of the ways in which a conversation with Indigenous thinking can save the world! In fact, Tyson’s whole approach is to be complexity-conscious. The world and all of its interactions are complex - the alligator sees you coming the next time, and together, a system is formed. There are no simple solutions to complex problems, and Tyson isn’t selling a simple approach...he’s offering an embrace of complexity. Sand Talk: How Indigenous Thinking Can Save the World Tyson at Deakin University Beer with Bella: Tyson Yunkaporta Tyson Yunkaporta looking at the world through an indigenous lens Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Also, check out http://bit.ly/tryrev10off to get $10 off your first order with Rev, my favorite tool for getting accurate transcripts for the podcast and automated transcripts for my coaching sessions. In full transparency, that’s an affiliate link, so I’ll get $10 if you give it a try, too!

For almost two decades, Amy Jen Su has partnered with investment professionals, CEOs, and executives to sustain and increase their leadership effectiveness as they drive organizational change and transformation. She is the author of the Harvard Business Review Press book, The Leader You Want to Be: Five Essential Principles to Bringing Out Your Best Self – Every Day. Amy and I dive deep on leadership, and how who you are as a person affects the organization you're leading, for better or worse. This means that self-leadership and mindfulness are essential for leaders, and we unpack Amy’s approaches to these dimensions of leadership.  This episode is a must-listen for anyone who wants to strengthen their center and be a more balanced, more effective leader. And as Amy says in the opening quote, there is no one way for everyone to lead...we each need to find our own north star and our own thread to follow in the story of our own leadership development. Cultivating Our Inner Conversation One insight that I was so glad to have Amy “yes and '' is my feeling about the deep importance of our inner conversation - the parts of ourselves that cheer and check us. As Amy says,  “some of these voices no longer serve us, and in fact disempower us” She suggests that we stay updated with our current selves, and know when it's time to let go of voices that no longer serve us. Cultivating an outer conversation: Finding mentors and supporters Amy advises us to consider: “who are (your) cheerleaders and safe harbors (and how can you build) a network of support that can also live life with us and ride alongside us as leaders and as people.” She suggests that you find and recruit folks like the  “sausage maker, the accountability buddy, the mirror, the cheerleader, the safe harbor, the helicopter” People who you feel safe sharing the nitty-gritty with, folks who keep you accountable to your goals, people who help you see yourself as you are, who cheer you on, who can be a safe harbor, and people who can pull you out of the dumps when you are down. It’s hard to find that all in one person. For many, their spouses serve too many of those roles! Finding a coach like Amy or myself can help you maintain a regular cadence of attention to these modes of reflection and growth and get to your North Star...and find your next star, too. Mindfulness is Key. But it’s not about feeling good. Amy and I talk about how mindfulness is very popular right now, but often not considered in its full context. Amy points out that: “I think one of the misnomers about mindfulness though is that somehow if you start meditating or having a mindfulness practice you're going to feel these wonderful happiness mood states all the time... It's getting to the truth, whether that's a painful emotion or a positive emotion, you're tuning into what reality is... Mindfulness... with razor clarity, (help you) actually come to reality.” Amy Jen at Paravis Partners Amy Jen's books: Own the Room The Leader You Want to Be Thich Nhat Hanh: "How do I stay in the present moment when it feels unbearable?" Mary Oliver’s Wild Geese: You do not have to be good. You do not have to walk on your knees for a hundred miles through the desert repenting. You only have to let the soft animal of your body love what it loves. Head over to theconversationfactory.com/listen for full episode transcripts, links, show notes, and more key quotes and ideas. You can also head over there and become a monthly supporter of the show for as little as $8 a month. You'll get complimentary access to exclusive workshops and resources that I only share with this circle of facilitators and leaders. Support the Podcast and Get insider Accesshttps://theconversationfactory.com/conversation-factory-insider