The Learners Podcast

Most of us are focused on tactical research to improve the products and services our organizations ship to market. But, product teams aren’t the only ones who need research.In this talk, Andy unpacks what it’s like doing research for executive and board-level stakeholders.

As economic headwinds accelerate, the need to generate revenue growth is becoming more and more urgent for most businesses.What role can research play in improving the financial future of the organizations we’re a part of? According to Claudia, a very big one.

One of the inherent challenges with research is the disconnect between the insights we generate and the impact of those insights on the metrics by which products and businesses are measured.In this talk, Christelle unpacks how you can use techniques from behavioural insights to design experiments that strengthen the causal relationship between research and it's business impact.

Judd Antin, a consultant and leadership coach with a rich background in UX/UXR at companies like Facebook and Airbnb, discusses the critical evolution of UX research. He argues that researchers must abandon outdated practices and embrace a business-centered approach to gain influence. Judd highlights the importance of multi-method research and adapting to new tools, including AI, to enhance effectiveness. He encourages leveraging research skills internally to build relationships and understand colleagues, ultimately shaping better decision-making in organizations.

Stepping into a leadership role is more than just a switch from one type of manager to another. As a research exec, you're reponsibilities and influence are greatly increased, but so is the scrutiny.How can you convince a company that you can deliver in a research leadership role? What does it take to organize and manage an entire research function? This panel featuring Beth, Celeste, and Summer, is here to explain.

While often "the next step" on the career ladder, working as a manager couldn't be more different than being a senior IC.Working on performance reviews, hiring, firing, reporting to executives - it's a different job entirely.How do we find success in this new role? Join Nizar and Josh as they share their experience as managers and research leaders.

Trying to land your first or second research role? That's a tall task.The hiring process can be confusing, archaic, and arbitrary. In fact, many of the senior leaders that you look up to today had the exact same experience.In this panel, Zoë and Louise are here to unpack what you need to know as you're going through the application process, and how to best position yourself for success as an IC researcher.

There aren't a lot of UXRs who've been working in AI development for close to a decade, but there are a few. And one of them is Jessa.Jessa works at ServiceNow, where she leads research on a number of key experiences that leverages machine learning and AI to power the enterprise. Jessa joins us to share the key things you need to know about creating and evaluating AI experiences as a UXR.

Of all the roles in a tech organization, UX research might be the one most affected by advances in AI technology. That might leave you, and many others, more than a little concerned about what the future of UX research work and employment might look like.There are few people better to provide perspective on this important question than Pete Fleming, Director of UXR for Gemini. Join him in this fireside chat.

AI has been around for a lot longer than you think - it just hasn't be advancing quite as quickly in the past as it has recently.As a UXR, what do you have to do with the history of AI development? As it turns out, it's probably more than you think. Ricardo joins us to explain.