A topic we don’t talk about on Mixergy is how to actually manage a company. I remember when I was in NYU as an undergrad I loved all my business classes, but management just didn’t feel like me. I always thought of the guys in Dilbert but entrepreneurs were the ones who were creating, the ones who were doing. Mixergy’s grown and I’ve been running it, but I have to be honest, I’m not doing a great job of running it. So earlier in the year, the Mixergy team said, “Andrew, go get a COO.” They kept challenging me. One of things that they told me to do was to talk to Cameron Herold. Cameron Herold was Chief Operating Officer at 1-800-GOT-JUNK? He is also the founder of the COO Alliance, the world’s only organization for those who are second in command. Cameron Herold was Chief Operating Officer at 1-800-GOT-JUNK? He is also the founder of the COO Alliance, the world’s only organization for those who are second in command. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

About a year ago I realized that no matter how much effort we’ve put into my email list, I could never double the response rate. We kept growing it, but people were not using email much. So I started looking around for solutions and I started looking at bots. Bots are basically software that communicates with humans via a chat app. I came across one company that looked too good to be true. It’s called ManyChat. And I said, “I’ve got to find out who the founder is.” And today, Mikael Yang is the founder of ManyChat. Not only does the software work, but the intelligence behind the scenes of dripping out content, tagging people, interacting with people is brilliant. This whole space is still pretty young but it’s important to have this conversation because he’s gotten very far and because I want you to see the future of chat as a way of interacting with your customers. Mikael Yang is the founder of ManyChat, a visual bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and many other features. Sponsored byAcuity Scheduling – Acuity Scheduling helps businesses offer and manage their appointments online. With this tool, you’ll be able to automate your client bookings, cancellations, reminders & even payments without sacrificing you soul. Plus, automated reminders and follow-ups eliminate your no-shows, and incentivize repeat bookings. Get an exclusive 45-day trial at AcuityScheduling.com/mixergy Toptal – If you’re having trouble finding developers, Toptal is a network of elite pre-vetted software developers. You tell Toptal what you’re looking for, they search their network for the best people, they test the candidates, and then they present you with only the candidates who meet your individual needs. Once you pick someone you can start work with them the next day. They offer a no-risk trial period. Go to Toptal.com. Get the best of the best right now. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

I’ll be honest with you. I felt guilt about an interview that I did years ago with today’s guest. This was back in, let me see here, 2013. I interviewed Sam Ovens about how he built up this consulting business and was teaching people how to do consulting. I thought maybe I got taken for a ride. It was too good to be true. Then I started hearing people who were in his program talk about how big the program is. Then I started hearing more and more people say they were in the program. I realized, “Actually maybe I underestimated the guy.” And the more research I did into it, the more I realized that was true. Then I went hat in hand and said, “Hey, Sam, can I interview you again on Mixergy?” Sam Ovens is the founder of Consulting.com, it offers online training programs to help everyday people start their own consulting businesses. Sam Ovens is the founder of Consulting.com, it offers online training programs to help everyday people start their own consulting businesses. Sam’s hosting a free webinar which shows you in detail how to start your own consulting business, click here to register for the free training. Sponsored byToptal – If you’re having trouble finding developers, Toptal is a network of elite pre-vetted software developers. You tell Toptal what you’re looking for, they search their network for the best people, they test the candidates, and then they present you with only the candidates who meet your individual needs. Once you pick someone you can start work with them the next day. They offer a no-risk trial period. Go to Toptal.com. Get the best of the best right now. Pipedrive is a sales management tool for small teams with big ambitions. It visualizes one’s sales pipeline and helps to make sure important activities and conversations won’t get dropped. Salespeople really like it because it’s easy to use and intuitive. Managers like it because they don’t need to nag their team to use their CRM. It also sports built-in forecasting, integrations with other software such as Google Apps, MailChimp and Zapier and a powerful API. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

How does a former lawyer build a multi-million dollar company that teaches social skills. Jordan Harbinger is the co-founder of The Art of Charm, a company that teaches confidence and emotional intelligence. Jordan Harbinger is the co-founder of The Art of Charm, a company that teaches confidence and emotional intelligence, and the host of The Jordan Harbinger Show, which interviews top performers, from legendary musicians to intelligence operatives.   Sponsored byLead Pages – Lead Pages took my most successful page and turned it into a product that you can use—which magically converts strangers into leads. So if you want to use the page that I use to collect email addresses, check out AndrewsWelcomeGate.com. It will work on your site no matter what your site is built on. Even if you have no site, you can use this URL to collect email addresses for your business. It’s AndrewsWelcomeGate.com. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

On August 4, 2008, I posted a video up on Mixergy where I looked up into the web cam on my computer and I said “I failed.” And I said that I was going to shut down my invitation business and start doing interviews with entrepreneurs and people in general who I admire so I can learn from them and take back what I’ve learned from them to build a more successful company in the future. And I said that along the way you’d get to watch and learn as I learned directly from my heroes. We did it. A thousand interviews later here I am today bringing back some of the most memorable and most influential interviewees. People who helped me both on camera here with you and off. I invited them on to a Google Hangout to talk about the old days, to ask them some new questions and to do short interviews with them all for you. That’s what this is all about. My goal when I started out was to build a successful company. I think Mixergy is that company. But I wanted to be even more successful. My goal is that I started to talk in interviews afterwards evolved into saying that I would like someone who is watching these interviews to learn from them, to use what they’ve learned and then build a successful company so they can come back and do an interview themselves. I am the founder of Mixergy, home of the ambitious upstart. And this is my 1,000th interview. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

A few weeks ago, Andrew was interviewed about his inner doubt by Samantha Alford of WomeninBusinesspodcast.com. I (Arie Saint) thought it was too good not to share with our audience, so I’m publishing it on Mixergy. Check it out and let’s talk about it in the comments. Samantha Alford, the founder of the Women in Business Podcast.   Sponsored byWalker Corporate Law – Scott Edward Walker is the lawyer entrepreneurs turn to when they want to raise money or sell their companies, but if you’re just getting started, his firm will help you launch properly. Watch this video to learn about him. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

Jermaine Griggs, founder of HearAndPlay.com, shares his journey from turning $70 into a multimillion dollar instruction web site. He discusses the various programs offered by HearAndPlay.com, early experiences with selling and entrepreneurship, building a website, hitting a million dollars, and launching a training center in just one month.

How does a wristband help a founder build a $169 million company? Ryan Allis is the founder of iContact, a provider of email marketing tools for small businesses. And a company that was recently sold for $169 million to Vocus. Here’s a quote from the last time I interviewed him, “we incorporated in July ’03, lived in the office, slept on futons, cooked on a George Foreman grill, did whatever we had to do to keep expenses low, while we built up revenue and customers, and improved the product.” Those are the challenges for a startup and it was inspiring to hear his story from those days. This time, I want to ask him about the challenges of going from a successful startup to a company that generates tens of millions a year. Ryan Allis is the Co-Founder of iContact, a provider of email marketing tools for small businesses.   Sponsored byRevolution Productions – Do you have a great product, but people aren’t trying it? You might have too much text on your site. Video, more than text, helps people understand what you’ve created and convinces them to buy it. I recommend you go to Revolution-Productions.com. When you do, talk directly to the founder, Anish Patel, and tell him I sent you. He’ll make sure you have a great video that convinces people to buy your product. Walker Corporate Law – Scott Edward Walker is the lawyer entrepreneurs turn to when they want to raise money or sell their companies, but if you’re just getting started, his firm will help you launch properly. Watch this video to learn about him. Grasshopper – Don’t make the mistake of comparing Grasshopper with other phone services. Check out their features and you’ll see why Grasshopper isn’t just a phone number, it’s the virtual phone system that entrepreneurs (like me) love. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

Many founders I interviewed on Mixergy told me about how their companies virtually disappeared after they sold them. But 4 years after selling Reddit to Conde Nast, Steve Huffman is so proud of how much its grown that he’d be happy to still own it. I asked him to teach me how he grew his community, why some Y Combinator-backed founders, like him, succeed while others don’t get any traction and why he never resented his co-founder for getting so much attention. I also asked Steve about Hipmunk, the travel site he launched which replaces the spreadsheet-like search results that most travel sites use with a more useful design. Steve Huffman graduated from the University of Virginia with a degree in Computer Science in 2005. Immediately after leaving Virginia, he founded reddit.com with his college roommate, Alexis Ohanian.   Sponsored byShopify – Remember the interview I did about how the founder of DODOCase sold about $1 mil worth of iPad cases in a few months? He used Shopify. It’s dead simple and very effective. Grasshopper – Don’t make the mistake of comparing Grasshopper with other phone services. Check out their features and you’ll see why Grasshopper isn’t just a phone number, it’s the virtual phone system that entrepreneurs (like me) love. Walker Corporate Law – Scott Edward Walker is the lawyer entrepreneurs turn to when they want to raise money or sell their companies, but if you’re just getting started, his firm will help you launch properly. Watch this video to learn about him. More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint

The founders of Airbnb are guys who couldn’t make rent a few years ago, but they kept turning desperation into creative solutions. In October 2007, eager to make extra money, they noticed that local hotels were booked up because of a conference. So they pumped up some inflatable mattresses and listed their place online as an “air bed and breakfast.” It was quirky and it worked. That little act of creativity became Airbnb, the (profitable) site that allows anyone to list their extra space for rent. This interview is full of examples of that kind of hustle, like how they created and sold cereal called “Obama O’s.” That idea brought in a much-needed $30,000, but more importantly, it impressed investor Paul Graham of Y Combinator, who backed them. They jumped on that opportunity too, seizing every chance they could find to get Graham’s advice. His mentorship helped their company become profitable. Along the way, they got impressive media hits by crafting interesting stories, improved their design by sleeping in their users’ homes and kept changing their product based on feedback. In this interview, they teach you how they did it. Brian Chesky & Joe Gebbia are two of the co-founders of Airbnb. (The third co-founder is Nathan Blecharczyk.) Airbnb is a marketplace for renting space. Their open platform accommodates a ‘couch to a castle’, including vacation rentals, bed and breakfast, private rooms, and entire apartments. Travelers typically save money and get a local experience, while hosts have an easy way to earn extra cash and meet new people.   More interviews -> https://mixergy.com/moreint Rate this interview -> https://mixergy.com/rateint