Disrupting Japan

Some of the most important startups are ones you never hear about. Some industries are so complex and arcane that its hard for people on the outside to understand the problems that startups are solving or the long-term gain of solving them. Freight forwarding is one of those industries. Today we talk with Taka Sato of Shippio, a startup trying to change the way freight forwarding works in Japan.  We talk about the challenges involved in trying to disrupt a low-tech, low-margin industry and also the potential rewards if Shippio succeeds. We also cover some of the bight spots in Japanese entrepreneurship and talk about how one large company, in particular, has had to change their hiring practices to respond to the fact that so many of their best young employees are leaving to found startups. It's a great discussion, and I think you will really enjoy it. Show Notes What is freight forwarding and why is it important? The biggest advantage of moving from corporate life to startups Why so many startups are coming out of Mitsui The challenges of building a platform in a low-margin industry How to decide between a service-based or SaaS-based business model Why there is finally enough pain in Japan to drive change How the logistics industry reacts to new technology Why the global logistics industry is a myth The paradox of Japanese logistics quality Links from the Founder Everything you ever wanted to know about Shippio Connect with Taka on LinkedIn Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan's most successful entrepreneurs. I'm Tim Romero and thanks for joining me. You know, there is nothing more interesting than startups in boring industries. They are the ones that are taking on entrenched interests and business convention, and because so few outside of their industry really understand what they do and the problems that they solve, they tend to get a lot less funding and a lot less media attention than consumer-facing startups. No, the startups in boring industrial B2B spaces are old school startups. They may not have the party atmosphere or the easy customer adoption, but the truth is that on average, they have the best chance of success. Today, we sit down with Taka Sato, the co-founder of Shippio, a Japanese startup trying to change the nature of the freight forwarding business in Japan, and if you're not exactly sure what freight forwarding is, don't worry, Taka explains it simply and really well at the start of our conversation. We also talk about the challenges of pivoting in a B2B space in Japan and how to balance the very real trade-offs between the scalability of offering B2B SaaS products with the stability of offering a service direct to the customer. And if you're interested in the freight forwarding industry, and by the end of this interview, I think you will be, we also talk about how the global market is likely to play out. Freight forwarding might seem like a winner take all marketplace, but Taka explains that this is probably not going to happen. Oh, the industry is going to be disrupted -- that's already happening, but it's not going to play out quite the way that Silicon Valley thinks it will. But you know, Taka tells that story much better than I can, so let's get right to the interview. [pro_ad_display_adzone id="1411"  info_text="Sponsored by"  font_color="grey"  ] Interview Tim: So, I'm sitting here with Taka Sato of Shippio. Thanks for sitting down with me. Taka: Thank you. Thank you for inviting me today. Tim: No, it's been great. We've been trying to make this happen for a long time now. Taka: Yeah, I know, I know. Tim: I'm glad you're finally here. So, Shippio is a digital freight forwarder, but for the audience, let's explain what freight forwarding is, so let's say for example, I've got some construction equipment sitting in a factory in China,

Most great startup ideas don’t grab your attention right away. It takes a while before the founder’s vision becomes obvious to the rest of us. On the other hand, the startups that immediately grab all the press attention often go out of business shortly after shipping their first product. Reality never seems to live up to the promise. And then there are products like Orphe. This LED-emblazoned, WiFi-connected, social-network enabled dancing shoe seems made for fluffy, flashy Facebook sharing, but only when you really dig into it, do you understand what it really is and the potential it has in the marketplace. Today we sit down with Yuya Kikukawa, founder of No New Folk Studio and the creator of the Orphe, and we talk about music, hardware financing, and why this amazing little shoe is finding early adopters in places from game designers to hospitals. It’s a great conversation, and I think you’ll really enjoy it. Show Notes The inspiration for musical shoes Why Yuya's first musical instrument attempt was a failure The biggest challenge in moving from prototype to production Orphe's technical specs How Orphe is being used in hospitals and other healthcare applications How small Japanese startups can achieve global distribution Where the next big startup opportunities in Japan will be Why most hardware startups fail Links from the Founder No New Folk Studio Hompage See Orphe in action Check out Yuya's blog Follow Yuya on Facebook Check out PocoPoco on YouTube [shareaholic app="share_buttons" id="7994466"] Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan’s most successful entrepreneurs. I’m Tim Romero, and thanks for joining me. As expected, my new Google duties are taking a lot of my time and taking me out of Japan quite a bit. Things will be returning to normal soon, but in the meantime, I wanted to bring you a special selects show with a really interesting update. Yuya Kikukawa first sat down together a few years ago to talk about shoes, but if you listened to the last episode of Disrupting Japan you know that when you are talking about shoes you are never really talking about shoes. In this case, the shoes in question are the Orphe, and they are a combination musical instrument and social network, and yeah that will make a lot more sense when you listen to the interview. And we also talk about what defines a musical instrument, the unique challenges of Japanese hardware startups, and the nature of innovation. Oh, and I also have some news. In our conversation, Yuya and I debated a strategic decision that all hardware startups face, and just last month we finally got our answer.  I’ll tell you about it in the update after the show. Intro You know, most good startups are obvious. I don’t mean that I could have had the idea before the founders did. By obvious, I mean that right away you can understand the problem the company is solving for their customers and how they’re doing it. Naturally, that makes it easier for the customers to buy. Most non-obvious startups are in reality still struggling to find the product market fit and are probably not long for this world. And then there are products like Orphe, an LED-emblazoned WiFi-connected social sharing enabled dancing shoe. Yeah, it sounds like something you would find on Indiegogo and that one time not too long ago, it was. But when I sat down with Yuya Kikukawa, founder of No New Folk Studio and the creator of the Orphe, it became clear that this was not some quirky side project or some overfunded crazy hardware startup. This was something really different. We talked about the original inspiration for the shoe and what does and does not qualify as a musical instrument and how Orphe is being used by the artistic community in Japan. But we also dive into the technology inside it, and that, well, that’s something special.

Today I am going to correct two big mistakes; one of my own and one of society's. I lot of listeners emailed me about the comments I made regarding how Japanese companies treat their employees and customers while they are pregnant. I got it wrong, so I would like to set the record straight. I also explain what I see as the obvious answer to the current #KuToo controversy. I realize that this puts me at serious risk of having to publish another retraction, but I think it's an important way of looking at this problem. Please enjoy, and let me know what you think. Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan’s most successful entrepreneurs. I’m Tim Romero, and thanks for joining me. As expected, my crazy Google travel schedule has caused me reschedule some of my interviews, but I promise that I’ll get back to talking with some of Japan’s most amazing startup founders really soon. Today, however, I want to talk about the feedback I received from my recent discussion with Miku Hirano about how pregnant women are treated at work in Japan, and specifically, about my comments in the outro of that episode. Hey, when I screw up, I have no problem admitting that I screwed up, and boy did I step in it this time.    So today, I want to set the record straight on what it’s like for women working at startups and at large enterprises here in Japan. Oh yes, and we are also going to tak about shoes. And yeah, I totally understand how strange it is for a white guy to stand behind a microphone and talk about the situation women face in Japan. I’ll get to that in a minute, but first, let me explain what I got wrong, and let me set the record straight. In our conversation, Miku told the story of how supportive her clients and prospective clients had been while she was pregnant. Doing things like adjusting their schedules and coming to her office for meetings, where Japanese business protocol would require that she visit them. Both Miku and I were surprised and delighted that so many Japanese salarymen, who have a reputation for being rather sexist, voluntarily went out of their way to accommodate her and to make things just a little bit easier for her while she was expecting. In the outtro, I speculated that this outpouring of support might be because she was a startup CEO, and many of the traditional rules of Japanese business etiquette don’t seem to apply to startups, and I mused that her experience might have been very different if she had worked at a more traditional Japanese company. Well, I was wrong. I was really wrong. And in fact, I have to say that I’m pretty happy that I was wrong about this. Let me explain what happened…. After that episode aired, I received a lot of email from female listeners working at large Japanese companies who explained that both their clients and their companies made exactly the same kinds of accommodations for them when they were pregnant. And I also heard from a few senior managers and HR professionals telling me that I got it wrong. They gave me examples of how they had made a point of traveling to visit a vendor who was pregnant or broke up long meetings into multiple short ones to make things more manageable for pregnant employees or visitors. So I got it wrong. And that’s awesome! But I can’t just leave it there.  I probably should, but I mean something still doesn’t fit. There is a great deal of gender discrimination in Japan. Both international organizations and Japanese NGOs consistantly rank Japan very poorly in this regard. In fact, the World Economic Forum’s Gender Gap Report ranked Japan 110th out of 149 countries. And then there are things like Tokyo Medical University marking down girl’s scores on the entrance exams to ensure “enough” boys would get in. So how do we reconcile this seeming contradiction?  The independent research showing that discrimination exists is consistent and respected,

There is big news for Tim and for Disrupting Japan this week. It's a very short episode, and I have no special links or show notes this time around. Please give the show a listen for the big reveal, and please accept my sincere thanks for all your support over the years. Disrupting Japan is just getting started. The best is yet to come. Leave a comment Transcript -- vintage news sounds -- This is a Disrupting Japan news flash. We are broadcasting live from Tokyo, Japan to bring you today’s breaking news. In just a few minutes from now, we will be witness to …. Hold on. Let me turn this thing off. OK. That’s better. So, this is the first episode of Disrupting Japan ever that has not been released early on a Tuesday morning Japan time, so as you might expect, something big is going on. And I wanted you to hear it from me. Because you, the Disrupting Japan listeners, are a big part of what has led to this, and as you’ll see, I think that you are going to be a big part of what’s to come. Some of you are new fans, and that’s great. The podcast keeps growing steadily every month. And some of you have been with me since the very beginning and you were with me as my ContractBeast startup went under. You were part of my Crowd-Sourcing-My-Career project. You were part of my journey to becoming Japan’s first professional podcaster, and with me when I decided to take the show non-commercial in order to work with energy startups at TEPCO. So it’s only fair that I let you know what’s coming next. I’m joining Google as the new Head of Google for Startups Japan. So what exactly does Google for Startups do?  Officially, it's "Google’s initiative to help startups thrive across every corner of the world. Bringing together the best of Google's products, connections, and best practices to enable startups to build something better." And that’s, admittedly, pretty cool. In practice, however, what Google for Startups Japan will become is largely up to us. Google for Startups has different programs in different countries, and this is an amazing chance to create something unique for Japan and to make a real impact for Japanese startups. I have a lot of ideas, but I want to hear from you are well. If you are out there growing your startup in Japan, let me know what are some of the biggest challenges that you could use some help with. Or if you’ve already overcome those challenges, let me know what kind of resources and advice you wish you had access to back then. I’ll need your help to really make this work. So, what does all this mean for Disrupting Japan? Well, good things mostly. Google is being very supportive of the show, and with the audience as large and engaged as it is now, I don’t think I could stop even if I wanted to. However, my travel schedule for the next few months is absolutely crazy — even by my standards, so interviews will be hard to arrange. But we’ll make it work. I might be able to squeeze in interviews on the few days I’m in town and edit them on airplanes. Or maybe I’ll get a chance to interview Japanese founders in the countries I’ll be visiting. Or maybe I’ll bring my microphones with me, make a little pillow-fort studio in my hotel room and record some shorter solo shows on the road. I don’t know, but I’ll make it work. I haven’t missed an episode in the five and a half years since I started Disrupting Japan and I’m not going to miss one now.  Format-wise,  content-wise, things will return to normal in a few months. So I’m incredibly excited about this new opportunity. I mean its a chance for me to work full time with Japan’s startup founders to further develop Japan’s startup community. And that’s pretty much a dream job for me. But there is something else here, and it’s something that I don’t think anyone looking at Japan’s startups from the outside is quite ready for. You see over the past 10 years, and the past five years in particular,

Technology is global, but ideas are local. The same IoT technology is being deployed all over the world, but a small Japanese startup might be who helps us make sense of it all. There is amazing work being done in user experience design, but most designers are operating with the contract of keeping users engaged. This is a fundamental shift from the traditional user-centered and functional design approaches. Today we sit down with Kaz Oki, founder of Mui Lab, and we talk about user design can actually improve our lives and help us disengage. We also talk about the challenges of getting VCs to invest in hardware startups, why Kyoto might be Japan's next innovation hub, and what it takes for a startup to successfully spin out of a Japanese company It's a great discussion, and I think you will really enjoy it. Show Notes How Japanese design philosophy informs user interface design How UI design got so bad Who are the early technology adopters in Japan Why VCs hesitate to invest in hardware companies How to pitch corporate management to let you spin out a startup Why you should run a Kickstarter even when you have corporate backing Why a major manufacturer decided to outsource innovative manufacturing The secret to making corporate spinouts work in Japan How to convince Japanese employees to join a spinout How to get middle-management on-board with corporate spinouts What changed in Kyoto to make it one of Japan’s best startup hubs Links from the Founder Everything you ever wanted to know about Mui Lab Check out the Mui Kickstarter Keep up-to-date on the Mui Blog Check them out on Facebook Follow Kaz on Twitter @mui_labo Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan's most successful entrepreneurs. I'm Tim Romero and thanks for joining me. If you're a fan of Disrupting Japan, you know that I have a strong dislike for attempts to make Japan sound too exotic and this goes in both directions. On one side, we have consultants who claim that Japanese business practices are so unique, arcane, and confusing that the only way westerners can possibly understand them is by paying large sums of money to consultants such as themselves. And on the other side, of course, we have people insisting that foreigners can't really understand Japanese anime without a thorough and nuanced knowledge of Japanese language and history. It's all utter nonsense. I mean, there are differences, of course, and those differences should be acknowledged and respected, but whether an idea is coming from Japan or America, or Germany, one true measure of the value of that idea is its universality. The most important achievements might emerge out of cultural biases or sensitivities but they address something universally true, something deeply human. Today, we sit down with Kaz Oki of Mui Lab and we're going to talk about Mui's radical rethinking of how we should interact with computers and the different contexts for that interaction. The Mui itself is a tactile and visual user interface that literally fades into the furniture when you're not using it. Now, this interface is clearly informed by Japanese aesthetics. In fact, some of the deeper issues Kaz and I talked about kept bubbling up in my mind in the week following the interview, and Kaz and I are going to do a follow-up later over a couple of beers in Kyoto, but there's nothing about the Mui design that looks particularly Japanese. It's tapping into a deeper and more human design sense, and that's far more interesting. Oh, and Mui Lab also represents a very rare kind of startup, a creature far, far more rare than unicorns. Mui Lab is an innovative and successful Japanese corporate spin-out. We talk about how Kaz made that work, his valiant battles against multiple layers of middle management, and how he managed to recruit top startup talent into that company,

Technology develops differently in Japan. While US tech giants have been grabbing artificial intelligence headlines, a business AI sector has been quietly maturing in Japan, and it is now making inroads into America. Today we sit down again with Miku Hirano, CEO of Cinnamon, and we talk about how exactly this happened. Interestingly, Cinnamon did not start out as an AI company. In fact, when Miku first came on the show, the company had just launched an innovative video-sharing service. Today, we talk about what lead to the pivot to AI and why even a great idea and a great team is no guarantee of success. We also talk about some of the changing attitudes towards startups and women in Japan, the kinds of business practices AI will never change, and Miku give some practical advice for startups going into foreign markets. It's a great discussion, and I think you will really enjoy it. Show Notes How Miku invented TikTok before TickTok and why it didn’t work How you know when  its time to pivot a startup Why companies will never go digital and will always use paper Who will benefit most from AI The four categories of AI How AI will change the legal profession How japan is actually ahead of US and China in some kinds of AI What's really driving business innovation in Japan Can AI actually reduce overtime? How enterprise clients treat women founders Links from the Founder Everything you ever wanted to know about Cinnamon Follow Miku on Twitter @mikuhirano Friend her on Facebook More about Cinnamon Miku's original Disrupting Japan interview Eliminating Repetitive Office Work through Disruptive AI Miku on the John Batchelor Show - Part I Miku on the John Batchelor Show - Part II Leave a comment Transcript  Welcome to Disrupting Japan, straight talk from Japan's most successful entrepreneurs. I'm Tim Romero and thanks for joining me. Today, we're going to sit down and talk about artificial intelligence with Miku Hirano of Cinnamon. Now, Cinnamon is actually a great example of a successful Japanese startup pivot. When we first sat down with Miku four years ago, she had an innovative micro-video sharing company called Tuya and really, you should go back and listen to that episode. I've put a link on the show notes and it was really a good one. Anyway, Miku basically started TikTok a few years before TikTok and we talk about why things didn't work out, why even with the same idea, one startup will become a multi-billion dollar brand and the other will pivot. Of course, the pivot to AI and the rebranding to Cinnamon has led this to their current success in using AI to read and to understand common business forms. In fact, for reasons that Miku will explain during the interview, Japan is actually ahead of the US and China in the area of business AI. We'll also talk about how attitudes towards women are changing here and how Japanese men at traditional companies treat women founders, particularly women founders with children, and I think it might surprise you. I mean, it surprised me and it surprised Miku as well, But you know, Miku tells that story much better than I can, so let's get right to the interview. [pro_ad_display_adzone id="1411"  info_text="Sponsored by"  font_color="grey"  ] Interview Tim: So, I'm sitting here with Miku Hirano of Cinnamon and it's great to have you back on the show again. Miku: Yeah, thank you so much for having me here again. Tim: Well, so much has changed since -- it was three years ago, right? Miku: Yeah, yeah, and I had a totally different business at the time. Tim: Well, not only a totally different business but you've gotten married and you've had two kids. Miku: Yeah, yeah, and at the time, I think I was living in Taiwan and now, my business is in Tokyo, so everything has changed. Tim: And so, we're not even going to cove what we talked about last time even though in the in...

Ari Horie has always had a different approach to supporting women entrepreneurs. She doesn't talk about "empowering" women and ...

Japanese enterprises are their own worst enemy when it comes to innovation. In this live panel discussion, I talk about my experience driving innovation at TEPCO, and Ion and Jensen share their experiences running innovation labs. This panel was part of the btrax Design for Innovation event in Tokyo last week. We talk about the specific challenges that Japanese companies are facing and the strategies we've used -- with varying degrees of success --  to help overcome them. Of course, like everyone else, I always remember the most important thing to say ten minutes too late, so I've added those thoughts to the outro at the end of the podcast. It's a great conversation with four people who really care about innovation in Japan, and I think you'll enjoy it. Links from the Panel Brandon Hill (moderator) Connect on LinkedIn Follow on Twitter @BrandonKHill the btrax homepage Tim Romero (me) You've already found me here, but we can connect on LinkedIn if you like. Or follow me on Twitter @timoth3y, but my Twitter game is pretty bad Jensen Barnes Connect on LinkedIn Ion Nedelcu  @frogdesign.com Check out Frog Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan’s most successful entrepreneurs. I’m Tim Romero and thanks for joining me. I’ve got another live show for you today. I’ve gotten some great feedback on the past couple I’ve put out, so while I finish up the big solo show I’m working on about how to raise money in Japan, I thought I would bring you another live show today. But this one is a bit different. Last week, at the BTrax Design for Innovation conference, I was part of a panel where we talked about the challenges a lot of large companies face in driving innovation internally. I talk about some of the specifics from my work at TEPCO and my fellow panelists share their experience running innovation labs for Japanese enterprises. And, I’m sure you will not be surprised to learn that Japanese companies are pretty bad at innovating this way.  At least so far. Most have good intentions, of course, but almost all of them are making the same core mistakes in their innovation programs. We go over a few of the big ones in our conversation, and in my comments at the end of the show, I’ll give you my closing thoughts on the problem with what I call the "innovation market." But for now, lets get right to the discussion. Interview Brandon:          So let's see the topic innovation labs. So sounds really Silicon Valley, isn't it? So I like to start by getting a poll from the audience about Silicon Valley. So how many of you guys have visited Silicon Valley in the past, but few, one third maybe? I live in San Francisco and I see many Japanese companies visit Silicon Valley looking forward to some ideas or methods for innovation. And I feel like every single week there's one company visiting from Japan trying to find some ideas. However, I feel like result-wise and output wise, I haven't seen a clear results least. So I like to open up discussion here to ask your opinions about while we did some of the challenges that Japanese companies are facing when it comes to creating innovation, even though they do come to the second Valley very often. What's, what's wrong with it? What's, what, what do they need to do? Anybody JV, go ahead. Jensen:            Well hi, I'm Jensen Barns. I'm from California, lived in Japan for six years. Basically opened up, well co founded the innovation lab here in Japan. Been active in many institutions and I kind of brand myself as doing new things, always doing new. So I think the, the issue I see in this in California is Japanese key Japanese companies coming, but then not really setting with Tim has, both Ian and I have, we've talked about is like setting objectives, setting the right objectives and coming for the right reasons. As a,

This year at CEATEC, I worked with Plug & Play Japan to bring on stage founders from two very different hardware startups. We talk in-depth about what it takes to be a hardware startup in a world where venture capital seems fixated on SaaS companies and software platforms.  Although their startups seem very different, Tomo Hagiwara and Keith Tan had very similar core experiences. Tomo and Keith share some great advice about raising money as a hardware startup, how to give large companies confidence that your product will meet their quality standards, and some pretty surprising answers to questions about the best way to go global. It's a great conversation, and I think you'll enjoy it. Links Everything you ever wanted to know about Crown Digital Learn about Aquabit Spirals Follow Tomo on twitter @hagi_w Friend him on Facebook Leave a comment

The promise of AI is easily understood by anyone with an imagination, and for 40 years, venture capitalists have been enthusiastically investing in that promise. However, it's been significantly harder for founders to turn that investment into sustainable business models.  Today we are going to look at why that is, and go over what might be a blueprint for startups to create business models around artificial intelligence. Tatsuo Nakamura founded Valuenex in 2006 with the goal of using artificial intelligence to supplement the work being done by patent attorneys, and their software was instrumental in the resolution of one of Japan's most famous, and most valuable, lawsuits.  the Blue LED patent case. We also talk about how to sell to large companies as a small startup, the challenges in trying to make product strategy based on technology, why staying private longer is not always a good thing for startups, and how Valuenex technology accidentally discovered a secret collaboration between Honda and Google. It's a great discussion with the founder of one of Japan's most successful AI companies, and I think you will really enjoy it. Show Notes Why AI can understand patents better than lawyers can Why the market should drive technology rather than the other way around How Valuenex helped resolve one of the biggest patent lawsuits in Japanese history How a new law if forcing change in Japanese universities How Valuenex discovered a secret collaboration between Honda and Google How to create sustainable business models in AI Why quantum computing will both break AI and save AI Why Valuenex IPOed early instead of staying private and growing Some unusual advice about when to do a market entry Why Japanese VC often make market entry difficult Links from the Founder Everything you wanted to know about Valuenex Connect with Tatsuo on LinkedIn Friend hin on Facebook Leave a comment Transcript Welcome to Disrupting Japan, straight talk from Japan’s most successful entrepreneurs. I’m Tim Romero and thanks for joining me. Today, we're going to be talking about something that's frankly difficult to talk about on an audio podcast. Tatsuo Nakamura founded Valuenex in 2006 to use Artificial Intelligence and modern visualization techniques to help clients make sense of their patent portfolios and to keep an eye on what the competition is doing. In fact, this technology uncovered some of the core evidence that decided the famous blue LED case. It's highly effective but highly visual, so let me try to explain it. Valuenex creates a kind of topographical map that shows companies where in the market, their IP is strong and where it's weak. This can let them spot new market opportunities or learn what their competition is about to do. It's all pretty intuitive when you see it, but today, we'll have to use our imagination as a kind of screen simulation. Tatsuo and I also talk about Valuenex's US market entry - well, their two US market entries, actually. We cover what he sees as the best overall strategy for AI startups for them to find their product market fit, and Tatuo explains how he was accidentally able to discover a significant collaboration between two world-famous companies six months before the project was announced. But you know, Tatsuo tells that story much better than I can, so let's get right to the interview. [pro_ad_display_adzone id="1404"  info_text="Sponsored by"  font_color="grey" ] Interview Tim: I'm sitting here with Tatsuo Nakamura, the CEO and founder of Valuenex. So, thanks for sitting down with me. Tatsuo Nakamura: Thank you very much. Tim: Now, Valuenex is a leader in visualization and big data analytics and it's so hard to talk about visualizations on an audio podcast. Tatsuo: Yes. Tim: But we're going to try. So, what's the best way to explain? What does Valuenex do? Tatsuo: Valuenex is a predictive analytics compan...