The Free to Grow CFO Podcast

Jon Blair
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Jul 10, 2025 • 5min

Mini Episode: Why LTV in Shopify and TripleWhale is Wrong

Episode SummaryIn this mini episode of the Free to Grow CFO podcast, Jon Blair discusses the concept of LTV (Lifetime Value) in the context of DTC brands, emphasizing its importance in measuring customer value over time. He highlights common misconceptions about LTV, particularly the confusion between LTV and LTR (Lifetime Revenue), and stresses the need to measure LTV in margin dollars rather than revenue. Jon also explains the significance of time-bound LTV and its role in assessing profitability against customer acquisition costs (CAC).Key Takeaways:-LTV is the cumulative value that a customer represents to your brand over time.-LTV should be measured in margin dollars, not total revenue.-LTV must be time-bound, expressed in specific time frames.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Free to Grow CFO - https://freetogrowcfo.com/Transcript 00:00 Understanding LTV: Definition and Importance03:14 Measuring LTV: Common Mistakes and Correct Approaches04:59 Using LTV for Business Decisions: Profitability Assessment
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Jul 3, 2025 • 42min

Why Your Bank Won’t Finance DTC Inventory

Episode SummaryIn this episode of the Free to Grow CFO podcast, Jon Blair and Quentin Purtzer discuss the challenges DTC brands face in securing financing for inventory, particularly in the context of traditional banks' reluctance to finance DTC inventory. They explore how Flexport Capital offers unique solutions through real-time visibility of inventory and logistics, enabling brands to finance in-transit inventory and navigate personal liability issues more effectively. The conversation emphasizes the importance of clean accounting and the role of a CFO in helping brands scale successfully, supported by a case study illustrating the benefits of strategic financial planning and collaboration with lenders.Key Takeaways-Collaboration between CFOs and lenders can lead to better financing solutions.-Real-time visibility into inventory allows for more aggressive lending terms.-Personal liability requirements can be reduced with effective inventory management.-Flexport Capital provides a unique inventory financing solution that integrates with logistics.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Quentin Purtzer- https://www.linkedin.com/in/quentin-purtzer-b4a763a9/Free to Grow CFO - https://freetogrowcfo.com/Flexport Capital - https://www.flexport.com/products/capital/Transcript ~~~00:00 Introduction to DTC Financing Challenges02:11 Understanding Flexport Capital's Unique Offerings05:15 The Role of Technology in Inventory Financing10:15 Financing In-Transit Inventory Explained19:14 Navigating Personal Liability in Lending23:57 The Importance of Clean Accounting for Financing29:41 The Need for CFOs in Scaling Brands33:13 Case Study: Successful Financing and Growth37:00 Key Takeaways for DTC Founders
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Jun 26, 2025 • 6min

Mini Episode: A Dead Simple Formula For Building Wealth Without Selling Your Brand

Episode SummaryIn this mini episode of the Free to Grow CFO podcast, Jon Blair discusses how DTC brands can build wealth without relying on a big exit. He outlines a simple three-step formula that includes optimizing cash flow with a CFO, investing in long-term rental properties, and working with a tax advisor to maximize tax benefits. This approach allows brand owners to create a stable income stream and build wealth over time, independent of the sale of their business.Key Takeaways:-Many brand founders mistakenly believe wealth comes from selling.-Building wealth takes time but is achievable without selling.-A good tax advisor is essential for maximizing benefits.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Free to Grow CFO - https://freetogrowcfo.com/
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Jun 19, 2025 • 43min

BONUS EPISODE: Ecom Scaling Show: Build Financial Resiliency Into Your E-Commerce Business (Ep. 2)

Welcome to the Ecom Scaling Show, brought to you by Free To Grow CFO and Aplo Group! Join hosts Jon Blair (Founder, Free to Grow CFO) and Dylan Byers (Co-founder, Aplo Group) as we dive into the crucial—yet often missing—link between marketing and finance in DTC e-commerce.In this conversation, Jon Blair and Dylan Byers discuss the essential components of building a financially resilient e-commerce business. They explore the importance of understanding key financial metrics such as gross margin, average order value (AOV), and customer lifetime value (LTV). The discussion emphasizes the need for brands to assess their financial health, manage operating expenses, and develop strategies for customer acquisition while maintaining profitability. The conversation provides insights into how e-commerce businesses can navigate challenges and ensure long-term success. Key Takeaways-Financial resilience isn't about high revenue—it's about having the flexibility to weather volatility.-If your return customer margin can't cover your fixed OpEx, you're building on shaky ground.-The most resilient brands keep fixed costs lean, manage inventory tightly, and avoid overleveraging.00:00 Building Financial Resilience in E-Commerce02:49 Understanding Key Financial Metrics06:05 The Importance of Gross Margin09:05 Strategies for Increasing Average Order Value (AOV)11:57 Leveraging Customer Lifetime Value (LTV)14:57 Managing Risks in Customer Acquisition18:13 The Role of Operating Expenses (OPEX)22:23 Understanding Financial Resilience in E-commerce32:18 Navigating Inventory Management Challenges43:11 Key Takeaways for Building Financial ResilienceFree To Grow CFO: https://freetogrowcfo.com/Aplo Group: https://www.aplogroup.com/Jon Blair on Linkedin: / jonathon-albert-blair Dylan Byers on Linkedin: / dylan-byers-046010149
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Jun 12, 2025 • 5min

Mini Episode: Reading Your P&L Hurting Your Brain? Try This!

Episode SummaryIn this mini episode of the Free To Grow CFO podcast, Jon Blair discusses how to effectively organize your Profit and Loss (P&L) statement to maximize insights for Direct-to-Consumer (DTC) brands. He emphasizes the importance of understanding the difference between fixed and variable expenses and how to calculate profit using contribution margin. By reorienting the P&L to focus on contribution margin before and after advertising, businesses can better assess the impact of their advertising spend on profitability. This approach allows for clearer insights into financial performance and helps identify areas for improvement.Key Takeaways:-Not all expenses are made equal; understand fixed vs. variable expenses.-DTC brands need to isolate fixed overhead in their P&L.-Reorient your P&L to focus on contribution margin.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Free to Grow CFO - https://freetogrowcfo.com/
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Jun 5, 2025 • 40min

How to Choose the Right Debt at the Right Time

Episode SummaryIn this episode of the Free to Grow CFO podcast, Jon Blair and Kyle Rector discuss the intricacies of debt financing for direct-to-consumer (DTC) brands. They explore how to choose the right debt at the right time, emphasizing the importance of understanding risk boxes, cash flow management, and the evolution of debt products as brands grow. The conversation also highlights the significance of selecting the right lender and the potential economic impacts on lending criteria. Overall, the episode provides valuable insights for founders looking to navigate the complex world of debt financing.Key Takeaways-Understanding risk boxes is crucial for securing appropriate financing.-Maintaining a healthy balance sheet is essential for long-term success.-Lenders bucket your brand based on risk. Knowing which box you're in can help set realistic expectations about terms and availability.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Kyle Rector- https://www.linkedin.com/in/krector/Free to Grow CFO - https://freetogrowcfo.com/BoundlessAI - https://www.getboundless.ai/Transcript ~~~00:00 Introduction to Debt Financing for DTC Brands01:15 Understanding Boundless AI and Its Role02:26 Common Misconceptions About Debt06:09 The Evolution of Debt Products for Growing Brands10:39 Navigating the Transition from MCAs to ABLs13:56 The Importance of Choosing the Right Lender16:54 Planning for Future Debt Needs22:19 The Risks of Over-Leveraging27:07 Understanding Debt Ratios and Financial Health32:19 The Impact of Tariffs on Lending39:06 Conclusion and Resources for Founders
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May 29, 2025 • 43min

BONUS EPISODE: Ecom Scaling Show: Why DTC Marketing & Finance Are Better Together

Welcome to the Ecom Scaling Show, brought to you by Free To Grow CFO and Aplo Group! Join hosts Jon Blair (Founder, Free to Grow CFO) and Dylan Byers (Co-founder, Aplo Group) as we dive into the crucial—yet often missing—link between marketing and finance in DTC e-commerce.Key Takeaways-Marketing and finance must collaborate for success.-Understanding financial inputs is crucial for growth marketing.-Data validation helps reduce risks in decision-making.In today's episode:00:00 Introduction to the Podcast and Hosts03:20 The Importance of Marketing and Finance Collaboration06:12 Understanding Contribution Margin and Financial Metrics08:51 Aligning Marketing KPIs with Financial Goals11:26 The Debate on Contribution Margin as a KPI14:11 Exploring ROAS as a North Star Metric17:03 Cash Flow Management in DTC Brands19:43 Strategies for Managing Overstocked Inventory22:27 Final Thoughts and Future TopicsFree To Grow CFO: https://freetogrowcfo.com/Aplo Group: https://www.aplogroup.com/Jon Blair on Linkedin:   / jonathon-albert-blair  Dylan Byers on Linkedin:   / dylan-byers-046010149  
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May 22, 2025 • 45min

How To Bootstrap a DTC Brand from Zero to Scale

Episode SummaryIn this episode of the Free to Grow CFO podcast, Jon Blair interviews Sean Busch, founder of DadMode and former founder of Puracy. They discuss Sean's entrepreneurial journey, the challenges and successes of scaling bootstrapped brands, and the importance of customer engagement and financial reporting. Sean shares insights on driving repeat purchases, building strong relationships with customers, and the operational challenges faced when scaling a brand. The conversation also touches on the birth of DadMode, a brand focused on household cleaning products for dads, and the value of creating relatable content for their audience.Key Takeaways-Creating uncomfortably close relationships with customers can turn buyers into loyal brand evangelists.-Valuable customer insights often come from doing the unscalable.-Scaling a business without outside capital requires strategic supplier partnerships.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Sean Busch- https://www.linkedin.com/in/seantbusch/Free to Grow CFO - https://freetogrowcfo.com/DadMode - https://godadmode.com/Transcript ~~~00:00 Introduction 01:16 Sean's Early Entrepreneurial Influences04:40 Scaling PureCity: Key Factors for Success10:08 Customer-Centric Strategies for Repeat Purchases13:31 Leveraging Amazon for Brand Growth17:41 Building Uncomfortably Close Customer Relationships23:18 The Soul of Business and Its Impact25:04 Optimizing Product Packaging and Manufacturing Costs29:19 The Birth of Dad Mode: A New Brand for Dads33:57 Creating Engaging Content for Dads37:14 The Importance of Financial Discipline in Scaling41:04 Personal Insights and Future Directions
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May 15, 2025 • 41min

Why an IMS May Not Fix Your Finance-Ops Disconnect

Episode SummaryIn this episode of the Free to Grow CFO podcast, Jon Blair and Arjun Aggarwal discuss the challenges faced by DTC brands in managing inventory and landed costs amidst current market fluctuations. Arjun shares his journey from finance to founding Mandrel, an AI-powered inventory automation platform. The conversation delves into the importance of accurate inventory valuation, the interdependence of finance and operations, and the differences between ERP and IMS systems. They highlight how Mandrel aims to automate inventory workflows, providing real-time tracking and reporting capabilities to help brands save time and improve their financial health.Key Takeaways-The connection between finance and operations is crucial for accurate inventory management.-Many brands struggle with tracking inventory valuation due to fragmented data sources.-Real-time tracking of inventory helps brands respond to market changes quickly.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Arjun Aggarwal- https://www.linkedin.com/in/arjun-aggarwal-18049436/ Free to Grow CFO - https://freetogrowcfo.com/Mandrel - https://www.mandrel.tech/Transcript ~~~00:00 Introduction 02:52 Arjun's Journey and the Birth of Mandrel06:12 Understanding Landed Costs and Their Importance08:54 The Interdependence of Finance and Operations12:12 Challenges in Inventory Valuation14:55 ERP vs. IMS: Understanding the Differences17:55 The Role of Mandrel in Inventory Automation23:50 The Importance of User Compliance in Inventory Management26:01 Automating Inventory Tracking and Cost Management29:11 Integrating Email and Document Management for Inventory32:38 Building a Comprehensive Inventory Ledger35:59 Understanding Costs and Inventory Movement38:00 Maximizing Efficiency with Mandrel
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May 8, 2025 • 3min

Mini Episode: The Two Most Important Acquisition Metrics for DTC Brands

Episode SummaryROAS and MER might dominate DTC marketing conversations, but they’re not the metrics that actually tell you if your new customers are profitable. In this short, high-impact episode of The Free to Grow CFO Podcast, Jon Blair breaks down the two numbers that matter most for evaluating your acquisition strategy: gross margin dollars per order and CAC (customer acquisition cost)—both expressed in dollars.Learn how to calculate them, why they matter more than ROAS or MER, and how reframing your analysis around these two metrics can drive better decision-making and long-term profitability.Key Takeaways:-ROAS and MER don’t tell you if your new customers are actually profitable.-Reframing acquisition in dollars forces better decisions than just tracking percentage-based metrics.-Profitability comes from improving margin per order or lowering CAC—not just increasing revenue.Episode LinksJon Blair - https://www.linkedin.com/in/jonathon-albert-blair/Free to Grow CFO - https://freetogrowcfo.com/

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