

The Happy Pricing Podcast
The Happy Startup School
This is a podcast for purpose driven freelancers and founders who do valuable work and want to price in a way that makes them and their customers happy. This isn't about being cheap to make customers happy or over-pricing to take advantage of people but to practice the conversations about pricing and increase your capabilities to have these conversations so that everyone shares in the value of your work.
Episodes
Mentioned books

May 3, 2023 • 37min
How to triple your income, lose it, and get it back again
Having clarity about what you want and being intentional about it can lead to opportunities you might not expect. But while it's important to focus on increasing income, it's vital to be mindful of how you spend it.David Papa learned this when, despite earning more income than ever before, he stopped paying attention to his spending and avoided looking at his income directly in the face. As a result, he ended up almost back where he started before tripling his income.David shares his story with Carlos, and reveals how he started getting back on track.LinksConnect with David via LinkedInJoin the Happy Pricing course

Apr 19, 2023 • 29min
The power of testimonials
Testimonials aren’t about peacocking or making the business look good, but about providing value to prospective clients and sharing existing clients’ transformations.In this discussion, B2B business consultant Ian Edwards explores the importance of asking intentional questions to understand the client's metrics for success, the need for quality over quantity of testimonials, and the role of testimonials in bridging the decision gap between promised results and trust in the service provider.LinksConnect with Ian via LinkedInJoin the Happy Pricing course

Apr 5, 2023 • 32min
Why aren’t people buying your services?
In this live coaching session, Carlos and Ben attempt to diagnose why people aren't buying Wolfgang’s higher-ticket coaching offering.Wolfgang has been running his “basecamp” events and workshops to help people find their contribution and space in the world. While these events have been well-attended, Wolfgang has struggled to sell his higher-ticket coaching services and retreats to attendees.Is Wolfgang’s price the problem, or does he need to reposition himself as a coach instead of a facilitator? There’s also some concern about the perception that he doesn't need the money.LinksThe Second Mountain: The Quest for a Moral Life, by David BrooksJoin the Happy Pricing course

Mar 22, 2023 • 26min
The four pricing methods
As entrepreneurs, we need to empower customers and create a story that justifies an emotional response.In this episode, Carlos and Ben discuss the four pricing methods from The Personal MBA: cost-based, market-based, return-based, and value-based pricing. They emphasise the importance of understanding the story the buyer is telling themselves and tapping into their motivations and needs.LinksThe Personal MBA: A World-Class Business Education in a Single Volume, by Josh KaufmanJoin the Happy Pricing course

Mar 8, 2023 • 29min
What's your money ceiling and how do you raise it?
We often have a certain number in our minds that we feel is an appropriate amount to charge, which can limit them from charging more.In this episode, Carlos and Ben discuss the concept of a money ceiling and how individuals can raise it. They explore the fear of rejection that comes with raising prices and the internal challenge of what is fair to charge.Ultimately, they hope to encourage you to explore higher prices and feel empowered to charge what you believe your services are worth.LinksJoin the Happy Pricing course

Feb 22, 2023 • 42min
What are you selling and what are your customers buying?
There’s a mismatch between what people are selling and what customers are actually buying. People focus on Facebook ads and leads, rather than on creating conversations.Simon and Frances, co-founders of the Better Bolder Braver community, help coaches who feel overwhelmed or disconnected from marketing advice. They use the five levels of awareness to help people understand their journey when buying something or joining a community.LinksJoin the Happy Pricing courseBetter Bolder Braver

Feb 8, 2023 • 31min
Who are you helping?
“The reason that your customers or clients buy anything is because they are trying to change something. It's never about the ‘what’ of what you do – whether that's coaching, whether that's websites… whatever it might be – there is some other change that a customer or client is trying to make, and that's the reason that they're buying the thing that you provide.”The first step to figuring out how you can help people is to understand who you’re helping. In this episode, Carlos and Ben raise a series of questions to help you figure out who you want to bring with you on a journey of change.This episode was recorded live with an audience joining in via chat.Questions to considerWhat is the state you’re helping people to transition from, and to?What do you want them to know?How do we want them to feel?What do we want them to do?Am I continuing to work with the ideal person?LinksJoin the Happy Pricing course

Jan 25, 2023 • 32min
How do you set positive intentions around money?
"Be clear on the things that you want to make possible in your life, and understand that money is a facilitator - it's not an end in itself."Carlos and Ben are joined by Beccie D’Cunha and Frances Khalastchi to discuss the role money plays in setting positive intentions.LinksJoin the next Happy Pricing cohortBetter Bolder BraverCourage LabNeeds & Feelings

Jan 5, 2022 • 36min
Why do you need more money?
In this first episode of season 5 we talk about setting strong intentions about money to help us be more intentional about our prices.As Ben says, money in and of itself is a poor motivator for most. What motivates us are the things that we can do with the money. Money is a facilitator for acquiring and experiencing these things.The question is then what are these things for you?What would you do with more money?Are those things really important to you?This leads us to talk about how you decide what the things you really want are.Sometimes we can be sidetracked by what friends, family and society say are the things we should buy.But they're not always that things that we need.And so we explore the idea of understanding our own needs better and how we can use that understanding to decide what we really want.Once we know what we really want we can then work out what that means in terms of money we need and therefore how much we need to price our work for to get that money.

Dec 14, 2021 • 40min
Be easier to buy
On this episode of Waking up to Money we want to help you help your customers buy YOU.We all love choice.It makes us feel in control.When it comes to pricing, providing options gives your customers some control.But too many options will confuse them.And unrelated options will confuse them even more.The more confused they are the more likely they'll not buy from you.When it comes to pricing if you're able to provide a manageable number of options that make sense you're going to increase the likelihood that people will buy from you.To help you think about how to present your options we talk about the 5 Ts:Turnaround - pricing based on how quickly the customer needs the work doneTerms - pricing based on how any instalments they want to pay inTeam - pricing based on who does the workTailor - pricing based on how personalised the service or product isTeach - pricing based on whether it's done for you or done by you (and how you learn)If you can, never give your customer just ONE price.Let them choose from a range of prices and empower them to make the right decision for themselves.