All Things Private Practice Podcast

In this episode, Patrick Casale speaks with Steve Turney, Executive Director of the Mental Health Marketing Conference. They share their insights into the world of event planning and the tremendous value it can bring to your private practice and beyond.Here are 3 key takeaways:Venue as a Branding Tool: Expand your brand's reach and recognition by choosing a venue that resonates with your event's identity. Your venue isn't just a location; it's a key part of your marketing strategy.Consistent and Creative Marketing: Utilize platforms like LinkedIn to target industry professionals and incorporate consistent, creative marketing strategies to build anticipation and engagement. Don't miss the opportunity to market your next event immediately following your current one.The Importance of Self-Care: Hosting events is an exhilarating experience but can be equally stressful. Prioritize self-care and celebrate your accomplishments, keeping in mind the immense value these experiences bring to your brand—and your personal well-being!This episode offers valuable insights and a behind-the-scenes look at professional event planning from two experienced and successful event hosts who are leaders in the mental health entrepreneurial space.More about Steve:Steve is executive director of the Mental Health Marketing Conference, an annual that brings together behavioral health marketers, executives, providers and advocates around the mission of greater mental health awareness for all, through the use of smarter consumer marketing.Steve has worked in industries and verticals including the complex healthcare industry, full-service marketing agencies, SaaS-based startups, and the leading press release distribution firm in the country.Steve's Website: mhmarketing.org–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

In this episode, I sat down with the insightful Jenn Fredette to delve into the transformative power of storytelling in marketing for therapy practices.Listen to this episode to discover how storytelling resonates with clients far more than the usual credential-heavy marketing approach. Learn why authenticity, vulnerability, and relatability are not just therapeutic tools but also key marketing strategies. And understand the significance of individualizing content creation and marketing efforts to align with the unique narrative of each therapist's practice.Key Takeaways:Leverage Your Narrative: Your own story and the stories of your clients can pave the way for genuine connections. It's about showing up as who you are, not just as a list of qualifications.Embrace Authentic Marketing: In a field that often overlooks business acumen, it's crucial to market your practice with integrity. It's not just what you offer; it's how you convey the transformational journey.Expand Creatively: Break the mold by casting a "taller net" with your marketing. Tell the story of who you can reach, not just who you can treat.About Jenn:Jenn Fredette is a full-time psychotherapist who moonlights as a marketing consultant. She spends as much time reading psychoanalytic case studies as Seth Godin books. Through her work at A Thinker's Guide, she's guided 400+ therapists through her proprietary method, The Attunement Compass, teaching them how to market with depth and efficacy.Website: athinkersguide.com–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

As therapists and practitioners, we're always seeking innovative ways to foster healing and support growth in our clients. In this episode, I had the privilege of speaking with Marjorie Jean, a trailblazing therapist who is reshaping the approach to mental health care by harnessing the power of community.Key Takeaways:Community-Centric Healing: Discover how to integrate community and family dynamics into therapy, advocating for a collective approach to healing over traditional individual-focused modalities.Cultural Competence: Learn how therapists can become trauma-informed and inclusive in a real and impactful way instead of just performative, as well as the significance of cultural and collective esteem in therapeutic practice.Navigating Anxiety: Hear a refreshing perspective on embracing anxiety, reframing it as a manageable aspect rather than something to eliminate, and how community support plays a crucial role in mental well-being.Join us as we delve into a conversation on the transformative potential of group healing and cultural awareness in therapy.Note From Marjorie:My name is Marjorie and I am a passionate advocate for culturally conscious mental health education. I am a certified Mental Health First Aid instructor, a social entrepreneur, producer of joy, a Haiti optimist, mom and pet owner, and a systems therapist with a focus on somatic stress recovery. My area of expertise is attachment and intergenerational trauma, migration trauma, burnout, work-life vitality, and esteem. I also offer vitality consulting and coaching tailored to support organizations committed to an employee experience where people are seen and heard in affirming ways.Marjorie's Website: ramcircle.com/workwithmeMarjorie's workbook called ESTEEM: ramcircle.com/ebook–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

Join Patrick Casale and special guest Gordon Brewer as they unpack the trials and triumphs of podcasting alongside candid revelations about life's personal hurdles.Key Takeaways:Consistency is King: Building a loyal audience takes time – often years. Stay the course, and trust the process of organic growth. Your consistency will pay off.Launch & Learn: Don't compare your beginning to someone else's middle. Imposter syndrome is real; acknowledge it but don’t let it derail you. Your unique voice has a place in the vast podcast landscape.Passion Fuels Podcasts: Follow your curiosity and let your passion guide your content. Facing personal challenges? Use them as a catalyst for authenticity and connection with your audience.Patrick and Gordon discuss the ups and downs of forging their paths in the podcasting world. With a focus on the human experiences that shape their professional journeys, they offer insights and encouragement for those embarking on similar ventures.Listen to their stories, get inspired, and take that next step in your podcasting journey with confidence. Together, we're more than just voices in a mic; we’re a community supporting each other’s growth and well-being.More about Gordon:Gordon Brewer, Jr., MEd, LMFT therapist, podcaster, trainer, speaker, and writer is a licensed marital and family therapist and an AAMFT Approved Supervisor. Gordon is the person behind The Practice of Therapy Podcast. The Practice of Therapy provides information and resources for clinicians starting, growing, or scaling private practices.Gordon started The PsychCraft Network of Podcasts in 2022, along with a new podcast, The Kindness & Compassion Podcast, that explores the intersection of psychology, science, and spirituality to create more kindness and compassion in the world.Gordon has worked in the human services and mental health fields for over 30 years. He has previously worked in agency settings and is currently in private practice as a therapist. He is the owner of a group therapy practice, Kingsport Counseling Associates, PLLC (www.kingsportcounseling.com) located in Kingsport, TN. He has also served as an adjunct instructor and internship supervisor at East Tennessee State University.Gordon is married to Mary “Sister” Brewer and they have one daughter, Rebecca who is an environmental educator. Gordon is also a clergyperson in the Episcopal Church (vocational deacon).The Practice of Therapy Podcast: practiceoftherapy.comThe PsychCraft Network of Podcasts: psychcraftnetwork.comThe Kindness & Compassion Podcast: kindnessandcompassion.com–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

In this episode, Patrick Casale talks with Lindsay Keisman about the intricacies of transitioning from a thriving therapist to an equally triumphant business owner.Key takeaways:Leadership Transition - Navigating the transition from individual contributor to effective leader means understanding that it’s not an overnight change. This requires intentional development, clear communication, and alignment with the responsibilities of the new role.Mentorship is Vital - New leaders need more than just how-to books on business ownership to thrive; dedicated mentorship time and real-life guidance from those above them are instrumental in shaping a leader's ability to navigate complex business environments.Importance of HR and Leadership Knowledge - Understanding HR practices and leadership dynamics isn't just helpful; it's crucial in setting up a resilient culture and fostering a safe and structured work environment in group practices.If you are in a leadership role in group practice, developing a good business sense and being a strategic and proactive leader is vital to business success and developing solid relationships with employees built on supportive guidance and mutual respect.More about Lindsay:Lindsay Keisman is a business and leadership coach focused on helping people become amazing leaders in their business. Lindsay is also a therapist and owns Pivotal Counseling Center, a mental health group practice with 3 locations in Illinois. Lindsay has a double masters in Counseling and Organizational Psychology, and is also certified as a Senior Professional in Human Resources. Lindsay is a mother to 3, enjoys spending time with her husband and extended family, and volunteers for causes in her community. Lindsay is known for helping clients design businesses that allow them to do what matters most to them. Business should exist to build a beautiful life, not become the ruler of your entire life.Get a 10% discount on your first package of 1:1 coaching with Lindsay if they mention this podcast.Website: leadingyourpractice.comFacebook: facebook.com/groups/leadingyourpractice–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

In this episode, we're not just talking the talk; we're taking a deep dive into personal struggles both therapists and clients face, challenging the stigma around seeking mental health care and embracing our vulnerabilities.I talk with Sandtrice Russell as she opens up about the need for safe spaces and advocacy, particularly for the BIPOC & LGBTQIA+ communities.3 key themes:Vulnerability as a Bridge: Therapists' self-disclosure and openness about personal struggles can build rapport and trust, making it easier for clients to open up and be vulnerable in turn.Authenticity in Practice: Showcasing your true values and creating an accepting space for clients of all backgrounds, including LGBTQIA2+, Neurodivergent, and BIPOC individuals, is not just good practice—it's essential for safety and relatability.The Human Connection: Therapy is more than a checklist; it's about actual authentic human connection and openness to change. We must prioritize the rapport and right fit in the therapist-client relationship.Note from Sandtrice:I’ve been in the helping profession since 2004. I've been working in my respective field for over 18 years. I graduated with my Bachelor of Science Degree in Psychology from the University of West Georgia in 2004 and later obtained my Master of Science Degree in Clinical Mental Health from Troy State University in 2012. I’m currently a Licensed Professional Counselor and Certified Professional Counselor Supervisor in the State of Georgia. Throughout my career, I’ve worked with individuals across various populations providing mental health counseling, career counseling, mentorship, and life coaching services. I have worked in a variety of settings including residential group homes, outpatient mental health, inpatient mental health, and community-based counseling. I specialize in working with clients coping with depression, anxiety, relationship issues, anger management, trauma, and individuals of the LGBT community who are seeking a safe space. I also have experience working with Veterans and Active Duty Serviceman. In addition to my role as a Licensed Mental Health professional, I’m a Motivational Speaker and Mental Health Advocate who shares mental health advice on my YouTube Channel and all Social Media Platforms under the handle Tree the LPC. I’m extremely passionate about helping and empowering others to prosper. My mission statement for my organizations Unique Destiny Inc & Unique Destiny Counseling is Empowerment through Education.Check out the Self Aware and Fucked Up Podcast: podcasters.spotify.com/pod/show/treethelpcMore resources by Sandtrice: linktr.ee/UniqueDestinyInc–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

If you're a group practice owner, the thought of selling your business has undoubtedly crossed your mind more than you'd probably like to admit. During this episode of the All Things Private Practice Podcast, I talk with Dan King of Fireside Strategic about how to create and cultivate a group practice that you can scale and grow. Dan and I both emphasize the importance of cultivating a cohesive culture and how to ensure that you sell your business to someone who will keep things intact. Some important takeaways were:How to increase employee morale and employee retention. The better you treat your staff, the more likely it is that they remain loyal to the group and are much more invested in the outcomes.How you should look at your business as an asset, and how to ensure that you have an exit strategy, instead of just packing up shop and all of your hard work. How to prioritize people over profit, and why this leadership style leads to increases in profits across the board, ensuring a win-win for employers and employees.More about Dan:Dan King is the founder of Fireside Strategic. He has an unusual background at the intersection of law, psychology, and investing. He began his career in corporate law at one of the world's largest law firms, focusing on mergers and acquisitions. Following a rapidly growing interest in entrepreneurship, he next moved to the Shark Tank TV show working for one of the investors draft contracts, do due diligence on deals, and helping the companies grow post-investment. He noticed many of the companies struggled to grow due to leadership, team, and psychological challenges and that he was drawn to those challlenges more than legal challenges. So he left law and went back to school to study org psych. He built a few companies before starting Fireside, a private equity firm in mental health. Fireside's focus is culture, acquiring and growing practices by treating clinicians like gold.Dan focuses on selling a psychology group practice, improving group practices, creating exceptional culture in a group practice, and highlighting why mental health matters.Fireside Strategic is looking to buy 400k EBITDA and up practices.LinkedIn: linkedin.com/in/danmking Website: firesidestrategic.com–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsors: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

In this episode of All Things Private Practice, Patrick Casale sits down with Dr. Antoine L. Crosby, psychologist and owner of Affirmative Spaces. Together, they delve into the nuanced journey of creating safe, affirmative spaces in mental health care for BIPOC queer individuals.Key Takeaways:Building Safe Spaces: Antoine shares his inspiring mission to create environments where marginalized communities can seek help and exist fully. Learn how aligning your practice with a robust set of values can support and protect these communities.Authenticity in Practice: We explore the emotional labor of code-switching and the liberation that comes with embracing and presenting one's authentic self in all spaces, from personal relationships to professional settings.Community & Healing: Discover the powerful role community plays in healing, why having more BIPOC mental health providers is critical, and how mentorship programs contribute to the overall well-being of both clinicians and clients.Dr. Crosby's commitment to authenticity and community support is a potent reminder of what we can accomplish in mental health care. As Antoine gears up for growth, expanding his practice to meet the needs of those who seek space to be fully heard and seen, we are reminded of the importance of psychological safety and representation.Get in touch with Dr. Antoine Crosby:Website: affirmativespaces.comInstagram: @docwithlocs_–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

When you're in private practice, there is only so much money you can make seeing clients 1v1, as income inevitably plateaus. During this episode of the All Things Private Practice Podcast, I talk with Nicole McCance, a retired psychologist turned business coach. We talk about how she built her group practice to 55 clinicians in the Toronto area, and how she eventually sold her practice. Here are 3 key takeaways from our conversation:Systemize your operations: Writing down every aspect of your daily tasks and delegating them to create replicable processes is crucial for building a solid foundation for growth. Creating an efficient system can give you the freedom to step back and allow your practice to run smoothly.Hiring the right team: Initially, consider hiring a "mini-me" to ensure consistency with your practice's brand and client experience. Later, listen to the market and adapt your hiring strategy to meet the specific needs indicated by client inquiries. Being picky and maintaining high standards when selecting team members can ultimately lead to a more successful and productive practice.Streamline the sales cycle: Optimizing the client booking experience by offering online booking and aiming for a 48-hour appointment turnaround time can significantly enhance customer satisfaction and minimize no-show rates. Also, implementing an effective follow-up process for initial consultations can further improve the client conversion rate.More about Nicole:Nicole is a Psychologist (retired) turned Business Coach for therapists scaling to a group practice. She expanded her private practice to 55 therapists and multiple 7 figures in 3 years, sold her clinic in the 4th year, and then retired as a Psychologist in her 5th year. She now teaches therapists how to help more people, make more money, and have more freedom following her proven method. Catch her top-rated business podcast every week, The Business Savvy Therapist, or her strategies on Instagram: @nicole.mccancemethodGrab Nicole’s Expand Your Practice Starter Kit here: members.mccancemethod.com/discover-how-to-expand-your-psychotherapy-practice-in-3-easy-stepsJoin Nicole's free weekly masterclass, called Level Up to a 7-Figure Group Practice: members.mccancemethod.com/masterclass-registrationNicole's free Facebook community for ambitious therapists: facebook.com/groups/947689352498639Nicole's Website: mccancemethod.com–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.

Failure Isn't Final. Failure is a data point.During this episode of the All Things Private Practice Podcast, I talk with Leah Riddell, the owner of Origins Counseling & Wellness.Here are some key takeaways from this episode:Burnout and Monotony in Private Practice: If you are a therapist or mental health professional, you may be experiencing burnout or finding yourself stuck in the monotony of clinical hours. This episode addresses the need for diversifying professional activities to maintain excitement and passion in mental health professionals' careers. Leah's approach to expanding income and professional development through a group practice offers viable solutions for therapists seeking to revitalize their practice and prevent burnout.Challenges in Serving Marginalized Communities: Therapists who work in areas with limited representation and support often struggle to provide adequate services to marginalized communities, such as the LGBTQIA+ and Neurodivergent populations. Leah's expertise and experiences in creating a practice that specifically caters to these groups provide valuable insights and strategies for other mental health professionals who aim to better serve and support such communities within their own practices.Overcoming Personal and Professional Setbacks: Many listeners may relate to the fear of failure and challenges associated with stepping out of their comfort zones in both personal and professional landscapes. This episode dives into conversations about resilience, the transient nature of struggles, and viewing failure as a data point rather than a devastating event.About Leah:Leah is a Licensed Clinical Mental Health Counselor, Licensed Clinical Addictions Specialist, a group practice owner, entrepreneur, coach, CE provider, educator, retreat host, speaker, and empowerment generator.  Leah proudly co-owns the Therapist Learning Center, LLC, a comprehensive practice support company. Offering services from virtual assistants and continuing education to retreats and coaching, the center is dedicated to empowering clinicians to elevate their businesses, revolutionize their practices, and achieve enduring success in the field.Whether she's sharing her knowledge in a classroom, on a stage via voice, song, interpretive dance, or coaching a client one-on-one, Leah's mission is to generate empowerment and inspire others around her.In her spare time, you'll find Leah immersing herself in the world of video games, where she continues to master the art of the "pew-pew."Leah's Website: therapistlearningcenter.com–––––––––––––––––––––––––––––––––––––––––––––––––––––––––🎙️Listen to more episodes of the All Things Private Practice Podcast🎙️Spotify🎙️Apple🎙️YouTube Music▶️ YouTube✈️ Learn about Retreats🗨️ Join the free Empowered Escape FB Community🗨️ Join the free All Things Private Practice FB Community–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Thanks to Our Sponsor: The Receptionist for iPad✨ The Receptionist for iPad:I want to thank The Receptionist for iPad for sponsoring this episode.The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.Mentioned in this episode:The Receptionist for iPadI want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.