

Microsoft Innovation Podcast
Mark Smith [nz365guy]
If you want to get your ideas or questions featured on an episode, please leave us a voicemail: https://www.microsoftinnovationpodcast.com/voicemail/Dive into the future of work with the "Microsoft Innovation Podcast," exploring the intersection of People, Business, Technology, and AI. Engage with expert guests—including thought leaders from Microsoft, industry innovators, and community specialists—who are redefining the world with advancements in AI, Cloud technologies, the Power Platform, Dynamics 365, and beyond.Every episode delivers a blend of in-depth discussions, practical insights, and actionable strategies tailored for professionals driving enablement and innovation. Join us across our five shows:The Power Platform ShowThe MVP ShowThe Copilot ShowThe Ecosystems ShowThe AI Advantage (coming soon)
Episodes
Mentioned books

Sep 9, 2024 • 38min
From .NET Developer to Power Platform Leader: Daryl LaBar's Journey Through Innovation and Integration Challenges
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/593Ever wondered how a traditional .NET developer transforms into a Power Platform guru? In this episode, we welcome Daryl LaBar, the president of Gap Integrity, who shares his extraordinary journey from working with ASP.NET and C# at a nationwide retailer to becoming a key figure in the Power Platform community. Listen to his personal stories about family adventures and the pivotal moments that led him to Dynamics. Daryl's insights on training and international speaking engagements offer a deep dive into his evolution and dedication to the tech world.Facing integration challenges in your Power Platform projects? Daryl and I uncover the challenges and innovative solutions in data and CRM systems, including the complexities of data formats and shifting structures. We recount a significant project failure involving a custom Azure database integration and the lessons learned. Discover strategies for managing storage costs, addressing inefficiencies in data tracking, and leveraging virtual tables to maintain system functionality despite storage limits. The discussion emphasizes the importance of reactive problem-solving and utilizing standardized tools to meet unique client needs.Ready to elevate your professional development? This episode breaks down the advantages of adopting Microsoft's Power Platform for custom development projects. Learn how experienced .NET developers can transition smoothly and achieve rapid productivity gains. We discuss the added value of TypeScript and JavaScript skills, the differences between frontend and backend development, and the opportunities for rapid upskilling, making developers highly employable. Stay current with updates, enjoy the flexibility of Microsoft technologies, and find support through communities like the Level Up Discord channel. Plus, hear my excitement about the rapid growth in business tool development and how it shapes the future of tech.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 4, 2024 • 22min
From Theology to Tech: Hylke Britstra's Path to MVP in Dynamics 365 F&O and the Importance of Soft Skills in ERP Projects
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/592 Curious about how someone transitions from studying theology to becoming an MVP in the world of ERP systems? This episode, featuring our special guest Hylke Britstra from the Netherlands, will unravel that fascinating journey. As a Microsoft Certified Trainer and Consultant, Hylke brings a unique blend of financial services management, theology, and a passion for Dynamics 365 Finance and Operations to the table. Listen as he shares personal stories about his family life, his love for Italian cuisine, and his upcoming vacation plans in Zeeland. Hylke also opens up about his journey to becoming an MVP in 2023, offering insights into his decision to concentrate on Dynamics 365 F&O and his enthusiasm for sharing knowledge.But that’s not all—this episode goes beyond the technical details, shedding light on the indispensable role of soft skills in finance and operations projects. Reflecting on personal experiences, we explore how supportive managers and interpersonal dynamics can make or break ERP implementations. Discover practical strategies for developing people skills, including workshops and key user training, that can significantly improve project outcomes. If you're keen on understanding the human side of technology and what it takes to balance technical and people skills in complex projects, this episode is a treasure trove of knowledge.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 3, 2024 • 40min
Understanding AI Implementation: Challenges, Benefits, and Governance
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/591 Can AI really transform the way businesses and governments operate? Find out as Ana Welch, Andrew Welch, Chris Huntingford and William Dorrington dive into the latest trends and initiatives driving AI adoption, particularly in the wake of Microsoft's fiscal year priorities and the post-election AI surge in the UK government. Listen to tech guru Benedict Evans dissect the hype versus the real-world application of AI, and get inspired by Sainsbury's innovative use of AI for weather-based inventory management. This episode is brimming with valuable insights that will help you understand the practical implications and benefits of integrating AI into your organization.But that's not all—we tackle the intricacies of data modeling and application development on platforms like Dynamics and Power Platform. Discover why solid data models are crucial and the common pitfalls citizen developers encounter, such as over-reliance on text fields for key data points. We stress the importance of professional software development practices, including application lifecycle management, testing, and security. Moreover, we highlight the critical role partners play in guiding organizations through these complexities, ensuring effective governance and productivity.Finally, we address the multifaceted challenges and immense opportunities that come with AI implementation in business. From substantial returns on investment to the essential need for upskilling staff, this episode covers it all. We also examine concerns regarding the accuracy of AI usage metrics and the phenomenon of "AI washing." Concluding with innovative strategies for software growth, we encourage you to keep pushing the boundaries and creating value in your tech endeavors. This episode promises to keep you at the cutting edge of AI and software development, packed with actionable insights and forward-thinking strategies.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 2, 2024 • 32min
Exploring AI Sales and Governance and Copilot Studio Glue with Bert Wijns
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/590 Unlock the secrets to a successful career in tech and AI with Bert Wijns, a seasoned Global Solution Strategy Architect at Microsoft based in Belgium. Have you ever wondered how strategic location impacts a global role? Join us as Bert shares his unique perspective, balancing life with an energetic three-and-a-half-year-old son, his passion for the sport of padel, and his love for all things Italian, including food and culture. Our mutual admiration for Italy’s breathtaking regions like Tuscany and Lake Como adds an extra layer of warmth to our conversation.Shifting gears, we dissect Microsoft's AI sales strategy, exploring Bert's career evolution from hands-on roles at HPE to strategic consulting at Microsoft. This segment is a treasure trove for anyone facing the complexities of selling AI solutions, as Bert emphasizes the necessity for a comprehensive end-to-end AI strategy. Learn about the importance of long-term vision and structured governance to avoid past pitfalls, and how Microsoft sellers are now becoming thought leaders in the AI space. If you’re navigating the world of AI in business, this discussion offers invaluable insights.Finally, venture into the realm of AI implementation and product development with a deep dive into Microsoft's Copilot Studio and Azure AI Studio. Bert shares his expertise on the transition from basic no-code solutions to more sophisticated custom builds, stressing the importance of a strategic approach to AI adoption. From successful marketing strategies and transitioning from a startup to a corporate environment, to the fast-paced advancements in AI technologies like "Power Accelerate," this episode is packed with actionable advice and future-forward thinking. Tune in for inspiration and practical tips that promise to elevate your understanding and application of AI in today's business landscape.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Aug 28, 2024 • 26min
Integrating F&O and CRM with Dual Write: Johan Persson's MVP Journey and Personal Passions
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/589 Ready to unlock the secrets of seamless integration in the world of Microsoft Dynamics? Join us as we chat with Johan Persson, a senior specialist from Engage Group, who shares his remarkable journey from IT infrastructure to earning his MVP title in 2023. Discover the insights Johan has gathered while co-hosting multiple podcasts, including "Dynamics Update," and get to know his thoughts on blending professional expertise with personal passions. From his love for food and family to the evolution of his career, Johan's story is filled with valuable lessons and inspiring moments.In this episode, Johan dives deep into the nitty-gritty of Dual Write, shedding light on its functionality and significance in integrating F&O and CRM spaces. He discusses the challenges of traditional integration scenarios and how Microsoft Fabric can simplify data movement for analytical purposes. Learn about the nuances of instant and asynchronous dual write operations, strategies for synchronizing required fields, and solutions for unique identifiers like customer IDs. To top it all off, Johan shares his personal experience of becoming an MVP during the COVID-19 pandemic, offering a unique perspective on resilience and professional growth. Don't miss out on this enriching conversation!OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Aug 27, 2024 • 37min
Revolutionizing Secure and Scalable Data Ecosystems
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/588 Unlock the secrets of seamless data integration with Power Platform in our latest episode, featuring compelling insights from Andrew's renowned essay and the latest white paper, "Power Platform in a Modern Data Platform Architecture." We're dissecting five critical integration patterns, from basic data connectors to cutting-edge data fabric solutions, and shining a light on how Power Platform's real magic lies in the data it handles—redefining data landscapes with integrations from giants like SAP and Workday. Learn how enterprises can create secure, scalable, and repeatable data ecosystems, utilizing Power Platform to streamline data ingestion and utilization to new heights.We also tackle the specific challenges faced by SMBs and mini startups within larger enterprises, discussing why tools like Dataverse are pivotal for scalability and minimizing technical debt. Discover the hidden cost benefits of premium Power Platform licensing for SMBs and non-profits, proving that productivity gains can far outweigh the initial investment. Plus, hear from Anna on evolving partner strategies in IT, particularly in building ecosystem-oriented architectures with Dynamics 365 and Power Platform. Find out how Microsoft partners are navigating the sophisticated demands of modern data platforms and why government institutions are already ahead of the curve in asking the right questions about integration and security.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Aug 26, 2024 • 28min
Balancing Act: Kirti Prajapati's Insights on Harmonious Living and Game-Changing Power Platform Implementations
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/587 What if you could master the art of balancing a demanding career with a fulfilling personal life? Join us as we sit down with Kirti Prajapati, a modern workplace architect and independent M365 consultant from India, who reveals his secrets to maintaining a harmonious lifestyle. Through his dedication to homemade food, regular gym visits, and balanced nutrition, Kiriti shares how he stays healthy and energized. He also opens up about the importance of family, the joy of solitary meditation in cafes, and his commitment to quarterly vacations—all while managing a busy consulting schedule.But that's not all. Dive into game-changing Power Platform implementations with us as we spotlight groundbreaking projects across industries. Learn how a UK-based company transformed their bicycle rental system, fostering employee well-being and realizing cost savings through Model-Driven apps, React web applications, and Azure Logic Apps. Discover how a government agency enhanced their portfolio management with the Power Platform, outperforming SAP, Salesforce, and ServiceNow in terms of security and scalability. We'll also discuss strategies for maximizing productivity through seamless technology transitions and automated deployment processes, ensuring user satisfaction and management approval. Don't miss this insightful conversation on the powerful impact of thoughtful technology integration! Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Aug 21, 2024 • 25min
From Textiles to Tech Excellence: Alicia Keener’s Journey from Manufacturing to Microsoft MVP and Award-Winning Innovation
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/586 How do you navigate from a career in manufacturing to becoming a celebrated Microsoft Dynamics MVP? Join us as we chat with Alicia Keener, a director at RSM, whose remarkable journey in the tech industry is nothing short of inspiring. From her early days in the apparel and textiles industry to her impactful work with Frito-Lay and marketing firms, Alicia's story is a testament to resilience and innovation. You'll hear about her transition to the tech world in 2009, her passion for life sciences, and the freedom she found as an independent consultant. Discover how her team's groundbreaking project with Quanta Dialysis Technologies led them to win the 2023 Microsoft Partner of the Year Award.Alicia also shares personal anecdotes, including balancing her professional life with raising twin daughters and her love for adventurous eating. We'll explore RSM's holistic "one Microsoft" strategy, which integrates various Microsoft tools and AI to offer comprehensive solutions for clients. Alicia’s dedication to leveraging technology to make a meaningful impact is palpable throughout our discussion. Whether you’re considering a career shift or looking for inspiration from a tech leader, this episode is packed with valuable insights and advice from someone who has truly walked the walk.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Aug 20, 2024 • 37min
Tequila, Tech, and Turbulent Travels: AI Innovation in the Cloud Ecosystem
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/585 Ever wondered how tequila and tech conferences mix? We kick things off with some post-tequila laughs and the amusing reality check of my daughter preferring Miss Rachel over our podcast. Get ready for a vivid comparison of the Dynamics Minds conference to both Burning Man and Davos, as we share personal stories and the electric atmosphere that only a gathering of brilliant minds can create. Trust us, you'll want to hear about the highs and lows, especially if you're debating whether to take leave for such an event in the future.Ever endured a 24-hour Ryanair flight? We have, and we lived to tell the tale. Alongside sharing our travel woes, we dive into a powerful recommendation for the Apple TV Plus show "Masters of the Air," a must-watch for history buffs. But tech enthusiasts, rejoice! We break down the Dynamics Minds panel highlights, shedding light on the role of co-pilots in the cloud ecosystem. You'll learn that these co-pilots aren't just a singular entity but an integrated suite of over 101 features across Microsoft products.Tune in as we explore AI's transformative power within cloud ecosystems, comparing Microsoft's Copilot to essential utilities like electricity. Our conversation extends to the nuances of building flexible, client-centric digital ecosystems, stressing the importance of diverse technology choices. The episode wraps up with insights into creating a robust ecosystem architecture training course, born from a successful workshop. We reflect on the positive feedback and the challenge of fostering diversity, while pointing eager learners toward resources at Cloud Lighthouse. Join us for a rich, informative journey that marries humor, personal anecdotes, and cutting-edge tech insights!Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Aug 19, 2024 • 33min
AI-Enhanced Governance and Enterprise Security: Ryan Jones' Insights on Microsoft's Power Platform Innovations
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/584Discover the latest in AI-driven advancements and managed environments within Microsoft's Power Platform in our latest episode of the Copilot Show. We had an enlightening chat with Ryan Jones, a partner director of product management at Microsoft, who shared his incredible journey from the Common Data Service days to the robust Dataverse. Ryan's passion for enhancing enterprise-scale applications and integrating AI with Copilot shines through as he shares exciting updates on governance and security advancements made over the past year. Get an insider's look at the balance Ryan maintains between his professional life and personal time at his beach cabin or hosting large gatherings at home.Unlock the secrets behind Microsoft's extensive IP security investments specifically designed for financial institutions and enterprises. Ryan takes us through the alignment of security controls with established models, policy-based configurations, and the innovative environment routing that offers developers personalized environments with tailored security policies. These advancements reduce dependence on default environments, elevating overall governance and security. We delve deep into the specific measures like customer-managed key vaults, HSMs, and virtual network connectivity to ensure comprehensive risk management.In our discussion on licensing, we break down the tangible benefits of premium licenses over basic ones within managed environments. With examples ranging from historical hypervisor wars to modern tools like Power Automate Desktop, we illuminate the critical balance between fostering creativity and maintaining control. Ryan provides strategies for persuading organizations to adopt premium licenses, showcasing how they can harness richer security features and manage their environments more effectively. To wrap things up, Mark extends an invitation to listeners to suggest future guests from Microsoft, ensuring our content remains engaging and community-driven.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith


