

Microsoft Innovation Podcast
Mark Smith [nz365guy]
If you want to get your ideas or questions featured on an episode, please leave us a voicemail: https://www.microsoftinnovationpodcast.com/voicemail/Dive into the future of work with the "Microsoft Innovation Podcast," exploring the intersection of People, Business, Technology, and AI. Engage with expert guests—including thought leaders from Microsoft, industry innovators, and community specialists—who are redefining the world with advancements in AI, Cloud technologies, the Power Platform, Dynamics 365, and beyond.Every episode delivers a blend of in-depth discussions, practical insights, and actionable strategies tailored for professionals driving enablement and innovation. Join us across our five shows:The Power Platform ShowThe MVP ShowThe Copilot ShowThe Ecosystems ShowThe AI Advantage (coming soon)
Episodes
Mentioned books

Oct 1, 2024 • 38min
From Free Licensing Myths to Responsible AI Practices
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/603What if you could personally message high-level Microsoft employees at a conference? Join us on an exciting journey as we gear up for our much-anticipated Vegas conference. We’ll explore the humorous contrasts between colleagues' online personas and their real-life appearances, and the cultural nuances in communication styles, from the bluntness of Eastern European interactions to the English penchant for politeness. Get ready for our session on the "fallacy of free licensing for the Power Platform" and discover how the latest Microsoft releases are incredibly relevant to our discussion.Remember the early days of social media etiquette? We reminisce about those times and then shift gears to the launch of Mark Cloud Lighthouse Learn, a platform promising robust content on ecosystem architecture and AI within the Microsoft enterprise. Plus, we spotlight the newly released white paper, "Ecosystem-Oriented Architecture in the Public Sector," full of insights that extend beyond just the public sector. Anna shares her expert take, emphasizing the importance of contextual examples from the US government to illustrate broader principles effectively.Ever wondered how cross-industry pollination can revolutionize technology strategies? We reveal how experiences from sectors like healthcare and construction can ignite innovative ideas in tech. Hear about the collaborative efforts within Microsoft teams and the updated "Crafting your Future Ready AI Strategy" white paper, packed with insights on responsible AI practices. Finally, we tackle the frustrations of impersonal LinkedIn communication, stressing the importance of genuine connections and proper digital etiquette with a dose of humor and practical advice. Tune in for a well-rounded mix of professional insights and entertaining anecdotes!Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 30, 2024 • 34min
Proactive AI governance on the Power Platform with Sid Gundavarapu
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/602Ever wondered how Microsoft ensures ethical AI in its business applications? Join us as Sid Gundavarapu, a principal product manager at Microsoft, shares his remarkable journey and invaluable insights into proactive AI governance on the Power Platform. Sid brings a wealth of experience from his extensive career, starting from his early days on the CRM team to his current pivotal role in AI governance. This episode offers a unique behind-the-scenes look at how Microsoft maintains its edge in a rapidly evolving technological landscape, emphasizing the importance of ethical AI.Beyond the tech talk, Sid gives us a glimpse into his life outside of Microsoft, revealing his passions for family, food, and fun. With candid anecdotes and memorable industry moments, Sid's narrative is both engaging and inspiring. He even shares the story behind his iconic ZZ Top-inspired beard! Whether you're a tech enthusiast, a business professional, or just curious about the human side of innovation, this episode has something for everyone. Tune in for a conversation that's as enlightening as it is entertaining.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 25, 2024 • 21min
Honeywell, SAP and the Power Platform
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/601 Curious about how a Senior IT Manager balances a dynamic career across countries and cultures? Join us to hear from Mourtaza Moïse Fazlehoussen, who navigated his professional path from Madagascar to Pune, India, all while indulging his love for French cuisine and beach destinations like Goa. Discover how his multilingual abilities in Gujarati, French, and English have not only enriched his personal life but also fueled his passion for writing. Mourtaza opens up about his disciplined approach during the 2020 lockdown using the Japanese Ikigai methodology, which guided him to write a book that helps others achieve fluency in French.Mourtaza's journey from working at Honeywell in 2013 to managing an IT department for a global manufacturing giant will leave you inspired. Learn how he integrates SAP with Microsoft's Power Platform, leveraging low-code, no-code technologies for digital transformation. Mourtaza's enthusiasm for knowledge-sharing and helping others earned him an MVP nomination from a key figure in the Power Platform community. Tune in for an insightful conversation filled with personal anecdotes and professional wisdom that highlight Mourtaza's dedication and drive.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP 90 Day Mentoring Challenge - https://ako.nz365guy.com/ Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 24, 2024 • 33min
Navigating Data and Strategy in the World of Power Platform
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/600 Curious to know how a simple phrase like "I appreciate you" can kickstart a conversation on reality TV and lead us into the wild world of Power Platform events? Join us for a rollercoaster ride as we share our humorous critique of "Love at First Sight" UK edition and gear up for our upcoming trip to Las Vegas. You'll hear some hilarious stories about interactions with Charles LaManna and even get a sneak peek into our unique "help signal" idea for conference conversations. We also dive into Steve Jeffrey's insightful publication from Microsoft about the Business Value Toolkit, which is all set to revolutionize how organizations measure the impact of the Power Platform.Ever wondered if your reliance on data might be overshadowing your strategic instincts? We tackle this head-on, discussing the delicate balance between data-driven decisions and the necessity of strategic judgment in both personal and business contexts. Learn why it's crucial for leaders to look beyond mere metrics and embrace strategic foresight, especially when investing in platforms like Power Platform. Plus, get inspired by a Forbes 30 Under 30 AI expert's journey to social media fame and our own challenge to develop new skills and improve concise communication. Don't miss out on our tips for navigating social media pitfalls and join us at the upcoming conference for a chance to connect in person—mention our show and your next drink is on us!Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 23, 2024 • 39min
Chevron, PWC, Power Apps and Azure AI with Mark Slosberg
Mark Slosberg, a seasoned technologist and founder of Hanging Valley Enterprises, shares his dual passion for technology and personal life. He reminisces about his 42-year marriage and culinary escapades, including smoking meats and hosting family pizza nights. Professionally, Mark discusses his pivotal role at Chevron, optimizing profitability with Microsoft tools, and his experience launching a transformative seed distribution app using PowerApps and Azure AI. His insights highlight the evolution of technology in consulting and its impact on business processes.

Sep 18, 2024 • 20min
Balancing Governance and Innovation in Power Platform with Valentin Mazhar
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/598 Ever wondered how to unlock the full potential of low-code platforms in a global organization? Join us for an engaging conversation with Valentin Mazhar, an MVP awardee and M365 Solution Architect at Zurich Insurance, as he reveals his fascinating professional journey from Paris to Barcelona. Valentin's story is a tapestry of passions—from early love for math to a thriving career in digitalization, all the way to his current role in the Power Platform Center for Enablement. Alongside insights into his career, Valentin brings personal stories to life, sharing moments from his life like his transition from squash and mountain biking to becoming an avid runner on Barcelona's beaches, and his exciting personal milestones including marriage and expecting twins.In this episode, we dig deep into the critical debate around Power Platform governance and licensing. Valentin shares his expert perspective on the challenges and benefits of managed environments, the cost implications, and when it makes sense to invest in premium capabilities. We tackle the tricky balance between custom tools and out-of-the-box features, and the total cost of ownership (TCO) considerations for organizations. Whether you're a tech enthusiast eager to learn more about the Power Platform or simply someone who enjoys a mix of professional insights and personal narratives, this episode offers a rich blend of both.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP Support the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 17, 2024 • 41min
Get ready to rethink everything you know about AI governance
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/597 Get ready to rethink everything you know about AI governance as we dive into the compelling world of chaos engineering in AI. Today's episode of the Ecosystem Show promises to challenge traditional mindsets and spotlight the innovative approaches necessary for managing AI-infused container apps and custom large language models (LLMs). Through real-world examples and ethical discussions, we tackle the complexities of governing non-deterministic AI solutions and emphasize the critical role of transparency and rigorous testing as dictated by the EU AI Act. We also grapple with the thorny issues of liability and accountability when AI-generated content goes awry. Get ready to rethink everything you know about AI governance as we dive into the compelling world of chaos engineering in AI. Today's episode of the Ecosystem Show promises to challenge traditional mindsets and spotlight the innovative approaches necessary for managing AI-infused container apps and custom large language models (LLMs). Through real-world examples and ethical discussions, we tackle the complexities of governing non-deterministic AI solutions and emphasize the critical role of transparency and rigorous testing as dictated by the EU AI Act. We also grapple with the thorny issues of liability and accountability when AI-generated content goes awry.In our next segment, we shine a spotlight on the indispensable role of good data and observability in AI and AIOps, with special insights from Alistair Pugin. You'll learn about the dangers of data exfiltration, the nuances between observability and monitoring, and the imperative for continuous improvement in an AI-driven landscape. As we navigate through the complexities of establishing AI standards in light of new regulations, like the European AI Act, we also delve into the evolving role of citizen developers and how they integrate into this fast-paced world of AI.Finally, we explore the strategies individuals use to stay updated in the ever-evolving world of AI. From balancing busy jobs and personal lives to leveraging informal learning and engaging with knowledgeable colleagues, we uncover the various ways to keep pace with rapid technological advancements. We introduce "Napkin AI," a tool that transforms written content into visual diagrams, enhancing comprehension and presentations. Wrapping up, we emphasize the importance of retaining skilled low-code Power Platform professionals and dispel the misconception that citizen developers only need advanced Excel skills to succeed. Tune in for a demonstration of Napkin AI and insights into the exciting, yet complex, future of AI governance and collaboration.Support the show (https://www.buymeacoffee.com/nz365guy) Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 16, 2024 • 34min
Scaling Environmental Solutions: Intricacies of managing large-scale environments
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/596 Prepare to be inspired as we sit down with Kenric (Ken) Auguillard, a principal program manager from Microsoft, who unveils the secrets behind his meticulous approach to leveraging the Power Platform for environmental strategies. Known affectionately as "DrNo," Kenric shares the journey that earned him his nickname and how his methodical mindset has driven success. Outside the tech world, Kenric wears many hats—he's a Texas-style barbecue enthusiast, an autocross racing aficionado, and a devoted family man. Get a peek into his personal life, including his daughters' impressive strides in tech and his wife's unwavering support over three decades.Next, we explore the intricacies of managing large-scale environments within the Power Platform, an area where Kenric's team excels. Supported by coaches like Ryan and Zohar, Kenric discusses the importance of understanding and embracing problems to discover real solutions. We shed light on the surprisingly low adoption rates of managed environments and the continuous need for education on their benefits. Through examples from Microsoft's internal environment, which boasts over 25,000 environments, Kenric illustrates the Power Platform’s robustness and scalability.Finally, we delve into the crucial role customer feedback plays in the rapid development and enhancement of the Power Platform. Kenric tackles common misconceptions about the platform's enterprise capabilities and emphasizes the importance of staying informed about its evolving features. Join us for an episode filled with insights, personal stories, and a look into the future of tech innovation!Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 11, 2024 • 35min
In celebration of 7 years Podcasting and 600 Episodes - This is my story
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/595 Imagine transforming your perceived weaknesses into your greatest strengths. This special takeover episode of the Microsoft Business Applications podcast features an insightful interview with Mark Smith, hosted by Meg Smith to celebrate our seven-year anniversary. Mark shares his deep affection for family, food, and fun, and how his commitment to a sustainable lifestyle has shaped his journey. From gardening and reading to his occasional love for gaming, Mark delves into how his personal interests have interwoven with his professional life at Microsoft.Mark's story is nothing short of inspirational. He recounts his journey from struggling learner to an accomplished computer training instructor, revealing how he navigated and overcame the limitations of traditional education systems. Battling through dyslexia, Mark discovered that what was seen as a disability was his superpower, enabling him to develop extraordinary spatial thinking and problem-solving skills. He even managed to convert a barn into a livable home, exemplifying his creative prowess. This chapter of Mark's life challenges conventional definitions of intelligence and learning, showcasing the potential that lies in embracing one's unique abilities. Becoming a Microsoft MVP was a turning point for Mark, both personally and professionally. He shares the initial spark that led him to become an MVP and how it has opened doors to global opportunities and significant career advancements. The discussion also touches on the broader influence of audacity, especially for women, in seeking personal growth. Mark reflects on the importance of challenging societal norms to live an authentic life, emphasizing how embracing boldness can lead to profound personal and professional transformation. Join us for this heartfelt and empowering episode that highlights Mark's journey and his dedication to uplifting others through initiatives like the 90-Day Mentoring Challenge.OTHER RESOURCES: Microsoft MVP YouTube Series - How to Become a Microsoft MVP Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith

Sep 10, 2024 • 40min
Navigating AI Evolution: Insights on Successful Implementation, Missteps, and Future Trends
FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/594 What if you could revolutionize your business with AI but didn't understand where to start? This episode of the Cloud Lighthouse podcast kicks off season two by reflecting on our summer and winter adventures, including an extraordinary visit to the Siget festival in Budapest, known for its impeccable logistics. We then dive into Microsoft's transformation into an AI-centric powerhouse, dissecting the complexities sellers face when explaining the sprawling array of AI tools and co-pilots. By the end, you'll understand why specificity is critical when navigating AI discussions and how co-pilots are now seen as integral components across various applications.Ever wondered why some companies fail miserably at AI implementation while others thrive? We share a real-life anecdote about a company that rebranded itself with "AI" in its name without grasping what it meant, highlighting a widespread issue—misconceptions about AI's role and utility. You'll learn about essential elements like data governance and integrating siloed data, and why having in-house data specialists collaborating with partners can make or break your AI strategy. We also discuss the necessity of aligning AI projects with business goals and fostering digital literacy across your organization to ensure seamless implementation.Is AI the hero or the villain in today's technological landscape? As we wrap up, our conversation shifts to the thrilling and sometimes skeptical world of AI in technology. From the intricacies of prompting and unexpected AI interactions to the potential of AI in pen testing and chaos engineering, we cover it all. We also stress the importance of red teaming methodologies and responsible AI, especially in enterprise applications. Whether you're a tech enthusiast or a business leader, this episode is packed with insights and trends that will keep you ahead of the curve in the evolving landscape of AI.Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith


