Omni Talk Retail

In this week’s Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Chris and Anne discussed:SpartanNash’s merger with C&S Wholesale Grocers (Source)Whatnot, the $5 billion shopping app you probably haven’t heard of (Source)Walmart equipping its store associates with mobile AI tools (Source)H-E-B piloting autonomous deliveries in Austin, TX (Source)Amazon testing tighter grocery bundling for same-day deliveries (Source)And AWS’s Daniele Stroppa also dropped by to help us hand out a new award we are giving out each month in partnership with AWS, and we are calling it the Retail Startup of the MonthThere’s all that, plus french fry pizza, steamy romance novels, and whether Chris prefers bar soap or body wash in the shower.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/P.P.S. Also be sure to check out our podcast rankings on Apple Podcasts and on FeedspotMusic by hooksounds.com#RetailNews #WalmartAI #WhatnotApp #RetailTech #GroceryDelivery #RetailPodcast #OmniTalk #AmazonGrocery #LivestreamShopping #RetailInnovation #SpartanNash #BotifyThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Join Omni Talk’s Chris Walton and Anne Mezzenga as they sit down with JOOR CEO Kristin Savilia to explore how JOOR is transforming the wholesale fashion landscape. Kristin shares exclusive insights on digitizing the buyer-brand relationship, enabling smarter assortment planning, and helping independent retailers thrive globally. Learn how JOOR's Shopify integration, AI-powered prospecting, and strategic tariff navigation are reshaping the fashion industry for 2025 and beyond. From shrinking shipping windows to a surge in indie retailers, this conversation is a must-watch for anyone navigating fashion’s evolving B2B landscape.Key Moments:00:00 – Intro and welcome back to Kristin Savilia, CEO of JOOR01:30 – How JOOR digitizes wholesale buying for brands and retailers02:50 – Overview of JOOR’s platform and client base (14K brands, 670K buyers)04:15 – Surge of independent retailers: From 47% to 62% of GMV06:00 – Shopify integration: Bridging wholesale with e-commerce and POS07:45 – How retailers can adapt to market uncertainty using JOOR data08:50 – Shrinking shipping windows: From 240 to 84 days and dropping10:15 – Brands respond with curated assortments and evergreen styles11:40 – How JOOR helps optimize product curation and minimize buyer risk13:00 – Tariff pressures and pricing strategies: Expect 20% price increases16:45 – JOOR’s "Ready to Ship" event to offload current inventory18:50 – Leveraging regional assortments for competitive edge20:00 – Launch of JOOR Discover: AI matchmaking tool for brand-retailer growth22:00 – 78% reorder rate and 9X better conversion via AI outreach24:00 – Rise in ChatGPT/Gemini lead generation vs. traditional SEO26:30 – How DTC brands can expand into wholesale with JOOR27:40 – Final thoughts and where to learn more at JOOR.comFor more information on JOOR, head here: https://www.joor.com/Access a JOOR Passport Event here: https://www.jooraccess.com/r/passport/Download the JOOR Whitepaper here: https://resources.joor.com/how-to-tackle-tariffs-and-thrive-this-coming-market-season#fashiontech #wholesaling #retailai #Joor #omnitalk #retailinnovation #shopifyintegration #retailtrends #b2bfashion #retailstrategy Music by hooksounds.com*Sponsored Content*This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Ever wonder what retail experts actually buy at Costco or what cars they dream about driving? This lightning round reveals the personal side of our A&M retail gurus, from brisket smoking tips to the shocking number of Cheerios varieties on shelves. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital.For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan#cheerios #corvettes #costcoThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Costco is finally building standalone gas stations to solve their infamous parking lot congestion while expanding member benefits beyond the warehouse. This economics 101 supply-and-demand solution could be the competitive edge Costco needs against Sam's Club and Walmart. Presented by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital.For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan#costco #costcogas #gasThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Albertsons is betting big on digital displays throughout their stores, but grocery retail has a terrible track record with digital advertising execution. Our experts clash over whether this retail media investment will drive meaningful ROI or become another expensive digital billboard failure. Powered by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital.For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan#albertsons #retailmediaThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Can AI save H&M from Shein's explosive growth? H&M invests heavily in predictive and generative AI to compete as Shein leapfrogs to 1.5% market share. Expert analysis reveals why AI alone won't solve H&M's fast fashion problem. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital.For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan#shein #h&m #fastfashionThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Amazon restructures grocery leadership under "One Grocery" strategy, merging Whole Foods employees into Amazon systems. Is this long-overdue efficiency or cultural destruction? Expert debate on what this means for grocery competition and Whole Foods' future. Sponsored by A&M Consumer and Retail Group, Mirakl, Simbe, Infios Clear Demand, and Ocampo Capital.For the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqan#grocery #amazon #wholefoodsThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Walmart just revolutionized product launches forever! See how they delivered every Nintendo Switch 2 pre-order by 9 AM with FREE Coke and Pringles, leaving Target and Best Buy scrambling to catch up. Expert analysis on why this changes everything for electronics retail and gaming drops. Brought to you by A&M Consumer and Retail Group, Mirakl, Simbe, Infios, Clear Demand, and Ocampo Capital.#walmart #switch2 #nintendoFor the full episode, head here: https://youtu.be/vjOmUkH_Vhw?si=9f8KlsQw8yUdPqanThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

In this Spotlight Series interview, Catherine Dummitt, VP of Marketing at Narvar, explains how the post-purchase journey is evolving from a cost center to a powerful “trust center.” With insights from over 42 billion consumer interactions annually, Narvar is helping retailers rethink shipping, returns, and communication to boost loyalty, reduce costs, and drive revenue. From AI-driven delivery confidence to smarter shipping perks, this is a must-watch for anyone shaping the future of e-commerce.Key Moments:0:08 – 1:15 | Meet Catherine Dummitt, VP of Marketing at Narvar1:16 – 2:44 | What Narvar is and how it powers post-purchase personalization2:45 – 4:45 | Why delivery confidence is replacing speed as the top consumer priority4:46 – 6:27 | The shift from instant gratification to brand trust and delivery reliability6:28 – 9:10 | The new role of communication and clarity in reducing delivery anxiety9:11 – 12:21 | Strategic free shipping and perks — not one-size-fits-all12:22 – 14:59 | Using Narvar’s data to help brands personalize offers and reduce cart abandonment15:00 – 16:46 | How communication impacts repurchase behavior and lifts revenue16:47 – 18:35 | Turning tracking pages into branding and engagement opportunities18:36 – 21:00 | Why post-purchase should be treated as a “trust center,” not a cost center21:01 – 23:00 | Shipping protection, porch theft anxiety, and new revenue streams23:01 – 24:27 | What’s next: Narvar’s AI engine Iris and the evolution of predictive personalization24:28 – 25:14 | How to connect with Catherine and the Narvar team#Narvar #retailinnovation #PostPurchaseExperience #ecommercestrategy #retailai #customerloyalty #ordertracking #shippingsolutions #retailtransformation #PredictabilityIsProfitabilityMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Lowe’s VP of Marketplace, Michael McCluskey, joins us to share why the retailer is diving headfirst into the world of third-party marketplaces. Learn how Lowe’s is creating an “endless aisle” experience, what this means for pro customers and sellers, and why the brand aims to become the go-to destination for everything home. Discover how Lowe’s is positioning itself in the trillion-dollar home market with a bold new e-commerce strategy. 0:09 – 0:31 | Introduction to Lowe’s marketplace push with VP Michael McCluskey0:32 – 1:20 | Why Lowe’s prioritized a marketplace: meeting project-based customer needs1:21 – 2:00 | Endless aisle strategy and rapid assortment expansion via third-party sellers2:01 – 2:39 | Lowe’s dual-customer focus: serving buyers and sellers2:40 – 3:52 | Extending the marketplace to serve Lowe’s growing Pro customer segment3:53 – 4:42 | Key categories targeted for marketplace expansion: home décor, furniture, outdoor, tools4:43 – 5:06 | Lowe’s differentiation as the “everything for home” store5:07 – 5:46 | Early traction, seller interest, and long-term marketplace ambitionsMusic by hooksounds.comSponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy