
Omni Talk Retail
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.
This podcast uses the following third-party services for analysis:
Podcorn - https://podcorn.com/privacy
Latest episodes

May 10, 2025 • 3min
All Hail The Year of the Robot: Morrisons Debuts UK's First Human-Sized Grocery Aisle Robots
Morrisons Robotic Revolution: UK's First Human-Sized Grocery Aisle RobotsThis eye-opening segment explores how Morrisons supermarket is transforming UK grocery operations by deploying the first human-sized aisle robots in the country. Retail experts analyze what this means for the industry's automation future.Key Moments:0:02 - Breaking news: Morrisons becomes first UK supermarket to deploy human-sized aisle robots0:08 - Introduction to Simbe's Tally robots now operating in three northern England stores0:27 - Ben Mille reveals he hasn't personally seen the robots but shares insider information from a colleague0:54 - Technical details: Robots autonomously loop stores twice daily, checking 30,000 products hourly1:07 - Comparison to similar technology already deployed by BJs and Schnucks in US markets1:18 - Primary use cases: Inventory checking and pricing/promotion accuracy verification1:23 - Critical ROI metric: Robots save approximately 50 labor hours weekly per store1:32 - Expert analysis on why inventory management is "everything in grocery" and impacts P&L1:42 - The challenge of balancing availability against waste, especially for short shelf-life products2:01 - Anne Mezzenga highlights important insight: Even smaller-format UK stores see ROI from robot deployment2:36 - Chris Walton confirms this validates "2025 being the year of the robot" prediction3:03 - Additional benefit beyond inventory: Accurate pricing ensures capturing vendor promotional incomeCatch the full episode here: https://youtu.be/BrQ0kfPY4LAThe discussion, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, reveals how robotic technology is proving valuable across different store formats and markets, making it a consideration for any retail executive serious about operational efficiency.#morrisons #retailnews #retailstrategy #retailtrends #robots #grocery #retailtechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10, 2025 • 7min
Walmart's "Store of the Future": Evolution or Revolution?
In this insightful retail analysis, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, experts debate whether Walmart's new Texas Supercenter deserves its "store of the future" label or simply represents a necessary upgrade to remain competitive in 2025.Key Moments:0:02 - Introduction to Walmart's new "store of the future" in Cypress, Texas0:09 - Surprising revelation: This is Walmart's first ground-up Supercenter in four years0:18 - Walmart's ambitious plans to convert 150+ stores to this model in coming years0:24 - Feature breakdown: Fuel station, modernized pharmacy, vision center, and elevated departments0:39 - Digital enhancements: App integration for services like TV mounting and registry management0:49 - Technology implementation: Digital shelf labels and QR codes for expanded assortment access1:32 - Ben Miller's surprise at the four-year gap since Walmart's last ground-up Supercenter1:43 - Positive assessment of Walmart's operational standards and digital journey integration2:04 - Strategic value of driving app usage to increase media sales and Walmart+ memberships2:33 - Expert critique: This isn't truly a "store of the future" but rather a "store of now"3:13 - Chris Walton explains it's more of a "prototype of the future" - pragmatic evolution vs. revolution3:54 - Anne Mezzenga highlights regional competitive strategy against H-E-B with features like in-store tortillas4:32 - What's missing: Comparison to Target's "store of the future" concept with more experimental tests5:09 - Discussion of testing business model dynamics to improve profitability5:36 - Reference to Walmart's unlocking of efficiencies through employee-facing technology6:07 - Final assessment: "It's a Walmart makeover" targeting new demographics with enhanced experienceThe experts conclude this represents a solid strategic update rather than revolutionary retail concept, positioning Walmart effectively against regional competition while implementing proven technologies.Catch the full episode here: https://youtu.be/BrQ0kfPY4LA#walmart #texas #retail #retailnews #retailtrends #retailtech #storeofthefutureThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 10, 2025 • 10min
Amazon & Saks: Luxury Retail's Most Asinine Partnership?
In this eye-opening retail industry analysis, our expert panel examines the high-stakes partnership between Amazon and Saks Fifth Avenue that could reshape luxury shopping forever.Key Moments:0:02 - Introduction to the new "Luxury Stores at Amazon" partnership with Saks Fifth Avenue0:50 - Ben Miller breaks down the strategy from Amazon's perspective as they pursue luxury consumers1:18 - The fundamental mismatch between Amazon's utility-focused model and luxury's desire-creation business2:05 - Critical context: Amazon's previous investment in Saks Global and the acquisition's financial problems2:36 - Revelation of Saks' massive debt and upcoming repayment challenges driving this decision3:32 - Chris Walton explains why luxury brands may not actually participate despite the partnership4:16 - The "death knell" theory: Why using Fifth Avenue windows to promote Amazon shopping is "asinine"5:15 - Counterpoint: Nordstrom's success with luxury through exceptional in-store experiences6:54 - Anne Mezzenga provides a different perspective on the value of Amazon's convenience for luxury shoppers7:53 - The shipping speed advantage: Getting luxury items next-day versus waiting a week8:31 - How Amazon's Rufus AI could transform luxury shopping search and recommendations9:23 - Heated debate: Could Buy with Prime have achieved the same goals without diluting the Saks brand?Listen as our retail experts battle over whether this partnership represents a desperate financial move or a necessary evolution in luxury retail's ongoing digital transformation in this week's Fast Five podcast, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand.Catch the full episode here: https://youtu.be/BrQ0kfPY4LA#amazon #saksfifthavenue #LuxuryRetail #retail #ecommercestrategy #retailinnovation #luxuryshopping #RetailDebate #AmazonLuxury #retailtransformation #omnichannel #retailbusinessThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 8, 2025 • 8min
How AI Will Change Order Management Forever With Infios SVP Omar Akilah | 5IM
In this exclusive 5 Insightful Minutes interview, Omar Akilah, SVP of Product at Infios, joins Omni Talk to explore how AI is impacting retail order management systems. From modular OMS architecture to predictive inventory optimization and AI-enhanced customer service, Omar explains why the future of retail fulfillment depends on intelligent, scalable, and purpose-built solutions. Learn how leading retailers can ditch the spreadsheets and future-proof their operations today.Key moments include:0:11 – Omar joins to talk about how AI is impacting OMS0:30 – What is a modular order management system and why it matters1:25 – How Shopify brands can scale with modular tech2:00 – Why AI—not systems—should power retail functionality2:52 – How predictive AI is transforming order orchestration and fulfillment3:44 – Examples of AI in real-time inventory management and optimization5:00 – Eliminating spreadsheets and manual what-if rules6:10 – The future: AI as a companion to enhance—not replace—retail jobs7:50 – AI-augmented agents for better customer service8:11 – Final thoughts from Omar on intelligent systems and retail agilityMusic by hooksounds.com#aiinretail #ordermanagement #retailtech #omnichannel #Infos #RetailAI #inventoryoptimization #machinelearning #ecommerce #omnitalk #retailinnovation Sponsored ContentThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 7, 2025 • 59min
Walmart Stores Of The Future, Morrisons Robots & Why Saks Just Set Omnichannel Back | Fast Five
In this week’s Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, Shoptalk’s Ben Miller joined Chris and Anne to discuss:Saks Fifth Avenue’s new Amazon storefront (Source)Walmart’s new “Store of the Future” down in Texas (Source)Morrisons introducing Simbe’s Tally robots (Source)Pinterest becoming a visual search engine (Source)And closed with a look at Lowe’s new MyLow AI app for store associates (Source)There’s all that, plus Omar Akilah of Infios stops by for 5 Insightful Minutes on how AI will impact order management system design, this month’s OmniStar, and we ask Ben about everything from which snack food he would least like to live without to the all important question of, “Who won the Met Gala?”Music by hooksounds.com#retailnews #AIretail #ecommerce #Walmart #Amazon #Pinterest #RetailTechThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3, 2025 • 4min
🎸 7-Eleven Emo Fests, Miami Vice Comebacks & Beyoncé Takes Over Omni Talk
In this week’s Lightning Round, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, the Omni Talk crew gets loose with hot takes on 7-Eleven’s emo music festival sponsorship, the return of Miami Vice, Target’s paper wine bottles, and Beyoncé's Cowboy Carter tour. Plus, find out which Beyoncé track makes Jeff's all-time list and whether Luis, as a Frenchman, would ever bring wine in paper packaging to a party. For the full episode, head here: https://youtu.be/LpW3lI-L7TIRetail news meets pop culture in this fast and fun wrap-up!#RetailPodcast #beyonce #SustainableWine #target #miamivice #7eleven #whenwewereyoung #retailnews #popculture #cowboycarter #OmniTalkThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3, 2025 • 9min
Schnucks Bets Big on Local Brands — But Will It Work?
Schnucks is rolling out products from its first local brand accelerator, Schnucks Springboard, into 15 stores across Missouri and Illinois. But with rising tariffs and razor-thin margins, will this bold bet on community-rooted innovation pay off—or fizzle out? The Omni Talk team breaks down the business case, strategic risks, and long-term viability of grocers becoming incubators in their latest Fast Five podcast, brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand.🎙️ Can Grocers Be Incubators? Schnucks Tries It0:01 – Schnucks launches Springboard local product trial1:00 – Jeff: Incubators can be great… if they aren’t just for headlines2:15 – How tariffs could crush small brands in these programs4:00 – Luis questions ROI: is this core strategy or marketing play?6:00 – Chris’ take: incubators only work with long-term investment7:45 – The real risk: low sales per sq ft could kill the shelf space8:15 – Merchandising vs. marketing: where should the budget come from?For the full episode, head here: https://youtu.be/LpW3lI-L7TI#Schnucks #retailinnovation #localbrands #FoodStartups #RetailIncubator #GroceryIndustry #tariffs #CommunityRetail #SpringboardProgram #OmniTalkThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3, 2025 • 8min
PepsiCo Goes Natural: Is This The End of Artificial Colors in Food?
PepsiCo says it plans to replace artificial colors with natural ones across its product lines by 2026, but the move could come with major R&D and consumer acceptance challenges. The Fast Five crew debates whether regulation is the only real way to force change.0:02 – PepsiCo CEO outlines natural color transition timeline0:45 – U.S. HHS pushes voluntary color removal by 20262:00 – France vs U.S.: stark differences in food color standards3:40 – Why reformulation is hard: R&D, sourcing, pricing4:45 – The food-as-medicine opportunity6:00 – Will Americans accept the change without regulation?7:00 – Red Vines, Trix, and the real struggle of visual food cultureFor the full episode, head here: https://youtu.be/LpW3lI-L7TIThis week's episode is brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand.#pepsico #naturalingredients #CPGInnovation #FoodReformulation #HealthierSnacks #cleanlabel #doritos #RedVines #foodregulations #RetailPodcastThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3, 2025 • 9min
How Scared Should Google Be Of Shopify And ChatGPT’s Potential Integration?
A bombshell code leak suggests ChatGPT is preparing to integrate directly with Shopify, allowing users to discover and buy products without ever leaving the chatbot. Chris Walton, Anne Mezzenga, and the A&M CRG team break down how this could upend search, crush Google’s e-commerce edge, and change online retail forever.🚀 Is this the future of AI-driven shopping?🛍️ How should retailers—and Google—respond?🧠 And are most CEOs even ready for what’s coming?This may be the most important retail story of the year.This discussion was brought to you by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand.For the full episode, head here: https://youtu.be/LpW3lI-L7TI#chatgpt #shopify #AICommerce #retailinnovation #OmniTalkRetail #ConversationalCommerce #aishopping #GoogleVsOpenAI #RetailFuture #agenticai #ecommercetrends #RetailPodcastThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

May 3, 2025 • 7min
Schnucks Doubles Down on Caper Carts | Key Moment in Grocery History or Gimmick?
Schnucks is expanding its Caper Cart program, bringing the smart carts to more stores in Missouri and Illinois with new features like a lower tray for bulk items. Omni Talk and A&M experts discuss the promise, pain points, and potential of this next-gen checkout technology in reshaping the grocery shopping experience.📌 0:02 – Schnucks expands Caper Cart pilot to Illinois with new lower tray feature📌 0:49 – Customer usage hits high levels: All 10 carts in use throughout the day📌 1:23 – Jeff Dwyer shares firsthand experience: Great for convenience-focused shoppers📌 2:30 – Limitations of the carts: Size, capacity, and niche appeal📌 4:10 – Caper Cart 2.0: Retail media, cameras, and in-store pathing features📌 5:36 – The key milestone: Moving from initial test to broader rollout📌 6:46 – Anne and Chris ask: How many carts is expansion really adding per store?This discussion, sponsored by the A&M Consumer and Retail Group, Simbe, Mirakl, Ocampo Capital, Infios, and ClearDemand, examines what it takes for smart carts to scale, whether they deliver real ROI, and how they stack up against other retail tech like AI-driven shelf tracking and mobile checkout. Don't miss the insider retail tech analysis that makes this episode a must-watch.For the full episode, head here: https://youtu.be/LpW3lI-L7TI#SmartCarts #CaperCart #GroceryTech #retailinnovation #OmniTalkRetail #Schnucks #instacart #retailmedia #CheckoutTechnology #RetailPodcast #groceryshopping #RetailAutomation #TechInGrocery #ChrisWalton #AnneMezzengaThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy