
Omni Talk Retail
Omni Talk Retail provides news, analysis, and commentary on the latest trends and issues in the retail industry. It covers a wide range of topics related to retail, including e-commerce, technology, marketing, and consumer behavior. The podcast regularly features industry experts, Chris Walton and Anne Mezzenga, as well as retail thought leaders who all share their insights and perspectives on the latest developments in retail.
This podcast uses the following third-party services for analysis:
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Latest episodes

Mar 29, 2025 • 3min
Fast Five Shorts | Edible Arrangements To Sell . . . Edibles
In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Edible Arrangements Making a Shift To Sell . . . EdiblesFor the full episode head here: https://youtu.be/NPi_RSCdcTEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29, 2025 • 4min
Fast Five Shorts | Klarna & Doordash Bring BNPL To Meal Delivery
In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Klarna & Doordash Bringing BNPL To Meal DeliveryFor the full episode head here: https://youtu.be/NPi_RSCdcTEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29, 2025 • 5min
Fast Five Shorts | Amazon Haul 50% Off During Big Spring Sale
In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Amazon Haul Being Priced At 50% Off During Big Spring SaleFor the full episode head here: https://youtu.be/NPi_RSCdcTEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 29, 2025 • 5min
Fast Five Shorts | Best Buy Connects Retail Media With Meta
In the latest edition of Omni Talk’s Retail Fast Five recorded live from Shoptalk 2025 in Vegas and sponsored by the A&M Consumer and Retail Group, Mirakl, Simbe, Infios and Ocampo Capital Chris Walton and Anne Mezzenga discuss: Best Buy Connecting Retail Media With MetaFor the full episode head here: https://youtu.be/NPi_RSCdcTEThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28, 2025 • 40min
Shoptalk 2025 Key Takeaways Live Podcast
The Shoptalk 2025 Key Takeaways Podcast is here! Recorded live on stage, this fast-paced episode features Omni Talk's Anne Mezzenga and Chris Walton with Shoptalk's content team — Marielle Bobo, Ben Miller, HG O’Connell, and the live conference audience — as they spin the wheel to hit the hottest themes of the show.🎯 Key Moments & Topics:(00:54) Introduction of the “Shoptalk Dream Team”(03:00) Tariffs: Shein’s surprising openness to regulation(05:01) Data: AI, personalization, and retail transformation with DoorDash, Hanes, and SoulCycle(10:14) Retail Media: Growth slowing or just evolving?(13:52) Quote of the Show: Creativity, authenticity, and CVS’ traffic drivers(18:50) Demand Creation: Stores still rule; digital discovery leads(23:16) Search: Language & visual search, AI co-pilots, and TikTok’s next gen influence(28:33) Startup Winners: Sotira (reverse logistics) and Playably (gamified ecommerce)(30:31) Most Exciting Tech: From jewelry design with AI to in-store audio(32:45) Careless Whisper (aka Most Interesting Idea Heard Offstage): Trove’s 3-5 comp point resale lift, Sam’s Club’s reinvestment strategy, metaverse surprises, and CEOs getting back in stores(33:58) Agentic AI: Is this a “Bezos moment” for retail?(39:00) Closing Thoughts: What’s next? Shoptalk Europe, Fall, Groceryshop & more📍 For more on upcoming Shoptalk shows visit shoptalk.comThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28, 2025 • 26min
Walmart EVP Cedric Clark on Tech, Culture & the Future of Retail | Shoptalk 2025 Interview
In this Shoptalk 2025 special, recorded live from the Shoptalk TV studio, Omni Talk sits down with Cedric Clark, EVP of Stores at Walmart, to unpack the company’s people-led, tech-powered evolution. Cedric dives into Walmart’s commitment to associate experience, innovation in store technology, and why staying connected to the frontline is key to long-term retail success.🎯 Key Moments:(00:54) Cedric on Shoptalk and innovation trends(1:45) His Walmart journey: From fishing licenses to EVP(3:09) Why store-level experience matters in leadership(4:12) People-led, tech-powered: Walmart’s core philosophy(5:47) Game-changing tech: My Walmart app and digital shelf labels(7:53) AI for smarter scheduling and task nudges(13:12) Store experience evolution: Then vs. now(16:06) How Walmart develops its associates(18:20) Winning over new customers and boosting loyalty(20:39) Walmart’s "secret sauce" for success(23:09) Keeping the customer at the center of every decision(25:37) Teasers for what’s ahead in 2025This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 28, 2025 • 20min
Meta Unveils New Omnichannel Ad Platform | JP Chookaszian at Shoptalk 2025
JP Chookaszian, Meta's industry manager for luxury and retail, shares insights from Shoptalk 2025 about Meta's new omni-channel ad platform. He discusses how macroeconomic shifts and evolving consumer behavior are driving innovation in retail media. The importance of in-store performance is highlighted, along with the impact of AI and GenAI on advertising tools, such as dynamic ad generation and virtual try-ons. JP emphasizes the need for creativity, unified KPIs, and a test-and-learn approach for retailers to thrive in this changing landscape.

Mar 27, 2025 • 17min
How DoorDash is Powering Omnichannel Excellence with AI & Data | Live at Shoptalk 2025
Jessica Lachs, Chief Analytics Officer at DoorDash, shares her journey from startup GM to data leader. She reveals new partnerships with DSW and Klarna, enhancing consumer options. The discussion dives into how AI is shaping grocery substitutions and targeted retail media, crafting personalized experiences. Lachs emphasizes the necessity of a strong data strategy for omnichannel excellence and provides insights on overcoming initial search and personalization challenges. She also hints at her upcoming 'Life Hacks with Lachs' podcast.

Mar 27, 2025 • 12min
How Five Below & Ovative Group Power Omnichannel Commerce | Shoptalk 2025 Insights
In this episode of Omni Talk Retail recorded live from the Meta Podcast Studio at Shoptalk 2025, hosts Anne Mezzenga and Chris Walton welcome Five Below’s VP of Digital Marketing, Abhinav Agrawal, and Ovative Group’s SVP of Growth, Jesse Grittner, for a high-energy discussion on how omnichannel strategies are transforming retail. From the collapse of traditional retail boundaries to the rise of AI-driven personalization and measurement, this episode dives deep into what’s driving growth and innovation.Key Moments:0:35 – Introductions and Shoptalk energy1:00 – Jesse’s background in retail and Ovative’s role1:20 – Abhinav’s unique path from engineering to marketing2:15 – What “growth” means for Ovative2:45 – Defining omnichannel and digital-first engagement at Five Below3:45 – How digital storytelling connects to in-store sales4:10 – Measurement techniques: triangulation and Meta partnerships5:01 – Choosing data-driven retail partners6:01 – What makes a successful retail collaboration7:03 – The future of customer journeys and AI influence8:19 – Five Below’s top priority: content that follows trends9:17 – Ovative’s investments in creators and rapid insights10:20 – Smart tech investments and first-party identity11:40 – AI’s role across the retail tech stack#shoptalk #retailtechnology #retailinnovationThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Mar 27, 2025 • 18min
Retail Media As A Reinvestment Tool with Sam's Club VP Harvey Ma | Live at Shoptalk 2025
In this insightful Shoptalk 2025 episode, recorded live from the Meta Podcast Studio, Chris Walton and Anne Mezzenga sit down with Harvey Ma, VP and GM of Retail Media at Sam’s Club. Harvey explains how Sam’s Club has taken a radically different approach to retail media—reinvesting every ad dollar back into clubs, staff, and the member experience. He also breaks down how Sam’s in-house technology, like their new search engine and Scan & Go platform, prioritizes relevancy over revenue, creating a superior shopper journey.Key Moments:0:40 – Intro to Harvey Ma and his journey from engineering to retail2:00 – Sam’s Club’s unique retail media approach: revenue reinvested, not profited3:45 – Why member satisfaction drives everything at Sam’s5:20 – Rebuilding Sam’s in-house search platform for relevancy over profit6:50 – Moving away from ROAS to measure success8:25 – Scan & Go as the future of in-store retail media9:45 – 71% incremental reach from Scan & Go media10:50 – What Sam’s looks for in a retail partner12:50 – Trust as a pillar of Sam’s Club strategy14:00 – The evolution of retail media: from digital to tactile experiences15:30 – Advice for retailers: don’t make it all about money16:45 – Three simple questions Sam’s asks of every initiative17:40 – Closing thoughts and the importance of member-focused innovation#samsclub #retailmedia #shoptalk #retailinnovation #advertisingThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy