Membership Geeks Podcast with Mike Morrison

Membership Geeks
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May 17, 2017 • 12min

How to Win Back Lapsed and Cancelled Members

Learn why cancellations don't mean the end, and how to create effective win-back campaigns. Explore email sequences, discounts, and dialogue to tempt lapsed members back. Discover strategies for re-engaging lost members by making them feel valued and informed. Get a breakdown of a five-part email sequence strategy to showcase benefits and create urgency for rejoining.
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May 10, 2017 • 12min

Keys to a Successful Membership Launch

A membership launch isn't as "do or die" as with other types of products such as online courses, software or services. But getting your launch right is important for giving you the initial influx of members that will help you to build momentum within your membership site. In this episode I talk about how to ensure your launch is successful. In this episode you'll learn: Ways to build excitement and anticipation for your membership launch How launching a membership differs to other types of online products The key strategy that will make your membership launch successful Planning your launch offers and promotions
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May 3, 2017 • 10min

How to Choose and Research Your Membership Idea

The right idea can make or break a membership website. Far too often, people steamroll ahead into worrying about which membership plugin they're going to use or how much content they need without actually doing the research necessary to make sure you're on the right track. But how do you know if your idea is a winner? In this episode of The Membership Guys Podcast, I take you step by step through the process of choosing, research and validating your membership idea. In this episode you'll learn: Why it's important to research and validate your membership idea 5 questions to ask yourself to determine whether your idea is a good one The biggest mistakes people make in their research, and how to avoid them Specific steps you can take to validate that people would be willing to pay for your membership
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Apr 26, 2017 • 15min

What you Need to Know About Amazon's New Subscriptions Marketplace

Amazon have just announced the launch of a new digital subscription marketplace called "Subscribe With Amazon". This will enable people to tap into their sales tools and, of course, their huge audience in order to sell digital products for a recurring fee such as - you guessed it - membership websites. Make no mistake, this is a potential game-changer for the membership space. In this "hot off the presses" episode of The Membership Guys Podcast, I explain exactly what this means, how it works and what you need to do to capitalize on this opportunity. In this episode: What exactly "Subscribe With Amazon" is and how it works Why membership site owners need to be excited about this new development Technical and logistical considerations for adding your membership to the Amazon marketplace Restrictions and financial implications of joining "Subscribe With Amazon"
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Apr 19, 2017 • 20min

5 Reasons I Dislike the Closed Door Membership Model

In many ways, launching a new membership website is one of the biggest marketing opportunities you'll experience as a membership owner. So it makes sense why some people may advocate for constantly closing and re-opening your membership in order to recapture that opportunity over and over again. But it's not quite as simple as that. In this episode, I cut through the hype and talk about why I strongly dislike "closed door" marketing tactics and why it might not be the best thing for your membership strategy.
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Apr 12, 2017 • 14min

How to Stay Motivated as a Membership Site Owner

Running a membership site is the best job in the world… but it’s still a job.Some days you wake up and just aren’t feeling it. Your motivation is AWOL and you’ve not got a colleague to complain to, a different project to focus on, or anywhere to turn.Well, that was until we recorded this episode of the podcast. Because we have felt that lack of motivation and almost every membership site owner we have worked with has felt the same.You are not the only person who feels this way and there are some tried and tested ways to get over your slump and stay motivated. We’ve shared our favorites in this episode.Essential Learning Points:Why membership site owners are especially likely to have moments of demotivation5 great ideas for rekindling your motivation and getting back on the horseOne of our secrets for staying positive that we have practiced since starting Membership AcademyImportant Links & Mentions:How to Deal with Problem Members Inside Your CommunityWhy It’s Important to Take Time Away from Your MembershipCarrie Green on Conditioning Yourself for Membership SuccessHow to Set Boundaries with your MembersKey Quotes:“Once the day-to-day running and operation of your membership really kicks in, it’s easy to fall into habits and routines and sometimes the shine comes off the apple a little bit.”“Being a membership site owner can be quite an isolated role because you don’t actually see your members. When you’re working one-to-many, the downside is that you don’t develop relationships that are deep enough for you to draw from to pep yourself up.”“Even if the people you are comparing yourself to do actually have it all figured out, the chances are it’s because they’re a lot further along in their journey than you are.”“If you decide to check out for a day or two, the world won’t stop turning. Your members don’t expect you to be in the membership serving them ASAP every single day, 24/7.”
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Apr 5, 2017 • 15min

Why You're Losing Members and What You Can Do About It

Like it or not, your members won’t stick around forever, losing members is just part and parcel of operating a membership site. However there’s plenty that you can do to make sure that you’re not losing members for the wrong reasons. In this episode, I discuss the most common reasons people typically leave membership sites, and provide tips for improving your retention strategy to prevent them.
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Mar 29, 2017 • 11min

How to Increase Engagement within your Membership Site

Getting someone to join your membership site is great, but it’s just the beginning. Before you have time to celebrate, you really need to figure out how you are going to get that member to stay month after month, year after year. Hanging on to your paying members is crucial to the long term success of your membership site; so you need to make sure that you have a strategy for keeping members engaged. In this episode of The Membership Guys Podcast, I dig into how to craft your member experience in order to develop the habits and interaction that will keep members engaged and subscribed for longer.
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Mar 22, 2017 • 12min

Why Membership Site Owners Need to Embrace Change

Great memberships are never truly finished. That’s actually one of the best things about the membership site model. If you are writing a book, creating a course, programming your piece of software; then there’s a lot of pressure to have a polished completed end product. But with a membership site, some of that pressure is off because people understand that they are boarding a moving train. That when they join a membership, it’s going to change, it’s going to evolve and that as members they could be a part of shaping it's future. In this episode of The Membership Guys Podcast, I look further into why embracing change is key to the long term success of your membership site, and give examples of how adapting over time has played a role in the progress of 6 and 7 figure memberships.
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Mar 15, 2017 • 18min

How to Increase Annual Membership Renewals

Member retention is key to the long term success of a membership website; however if you offer both monthly and annual billing people often end up so focused on keeping monthly subscribers that they take annual renewals for granted. Or worse - they assume people joining on annual plans aren't likely to stick around beyond their first year, so they don't even try to retain them. In this episode of The Membership Guys Podcast we're focusing on how to handle annual renewals in order to increase the chance of members sticking around for years to come.

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