Membership Geeks Podcast with Mike Morrison

Whether you are new to memberships, thinking about starting one, or have been doing it for years, there are some key things that everyone needs to know. In this episode, I share some of the admittedly boring yet super important things you need to know about running a membership. This episode covers things like insurance, tax, payments, and copyright laws – all that fun stuff!To keep your website and business fully protected, give this episode a listen in case there’s anything you’re currently missing. Essential Learning Points:How to cover the legal aspect of running a membershipWhy it’s important to get a hold over your finances and taxHow to protect your website and content from theft What you need to know about insurance and protecting your businessImportant Links & Mentions:The Membership GuysMembership AcademyEssential Guide to GDPR for Membership Site OwnersKeeping Your WordPress Membership Site SecureWhat To Do When Someone Steals Your Membership ContentShould You Allow Competitors to Join Your Membership?How to Deal With Payment Disputes in Your MembershipSuzanne Dibble’s websiteDigital VAT 2015 Facebook groupTermsFeedTermageddonKey Quotes:“It’s better to be safe than sorry, and getting professional indemnity insurance generally will not cost much at all.”“The truth is most security issues for any type of membership, product, or website come from human error. So, you want to make sure that you are clued up.” “It’s certainly advisable to get an accountant on board to help you set your membership up correctly and ensure all your tax and reporting obligations are met.”

Is your membership stressing you out?When you first started your journey to being a membership owner, the chances are you didn’t picture sleepless nights and dreading going to work. In fact, you probably imagined finally getting to live the life you always wanted ­– so, where’s it all gone wrong? Owning any business, including a membership, is going to come with stressors. That’s just a fact. But there are several things that could be happening in your membership that are making you unhappy, that you can do something about.In this episode, we talk about the eight most common areas that cause stress for membership owners. We reveal how you can manage these and make running your membership as enjoyable and stress-free as you hoped it would be!Essential Learning Points:How to adjust your expectations for your membershipWhy you should be focusing on the long game How to set manageable deadlinesHow to be realistic with your content strategyWhich tasks you should be outsourcing to free up your timeHow to stay focused on your own progressWhy setting boundaries is essential to managing stressHow context can reframe your anxieties Important Links & Mentions:The Membership GuysMembership Academy 6 Tasks You Should Outsource To Make Your Membership More ManageableKey Quotes:“With memberships, you get to set the terms. You get to create a business of your own design that fits with your goals for your life.”“You're not creating a finished product, you're starting a journey. You have the freedom and flexibility to adapt and evolve your membership over time.”“Don't try and do everything yourself. You're not a superhero.”

Are you ready to launch a membership? Are you really ready? If you’ve been toying with the idea of launching a membership for some time, you might be wondering if the timing is right. Many business gurus out there will tell you to jump in and “just start,” but hold on!Memberships are a funny business. Launching your membership is all about timing it right. If you get it wrong, it’s much harder to change your mind or get out of it when you have paying members with high expectations. You need to do the groundwork first. In this episode, we take you through the signs that now is the time to launch your membership. These are signs that your membership will get off to a great start, has a real audience, and won’t fizzle out over time. Essential Learning Points:Why timing is so important when starting a membershipThe downsides of jumping into a membership before you’re readyWhy you need to be clear on what you’re offering and who you’re servingHow much time you need to dedicate at the beginningWhy building your audience before launching a membership is the best moveImportant Links & Mentions:The Membership GuysMembership AcademyWhy Membership Site Owners Need to Niche Down (And STAY Niched)Membership ToolkitKey Quotes:“The most successful memberships are the ones that solve a specific problem and serve a specific audience.”“The riches are in the niches when it comes to memberships.”“It's not about having thousands of people on an email list before you can even contemplate starting a membership. It's far more important that your following is relevant than it is huge.”

In this one-off bonus episode to mark Mental Health Awareness Week, I'm opening up about my history of dealing with clinical depression.To say this is not a typical episode of The Membership Guys Podcast would be an understatement...There's nothing here about memberships, there are no tips, there is no advice. Just my story of mental health challenges which I'm sharing in the hopes of removing the stigma and normalising discussion around topics like depression.If you choose to skip this and stick to the 'membership stuff' then that definitely does not make you a bad person! However if you do listen then I hope sharing this frank, "warts and all" story of my personal fight with depression helps you to either better navigate your own challenges or to support others in your life who are struggling.Please consider supporting others by donating to www.mind.org.uk or alternative mental health charities in your area if you can.

What’s the secret to marketing your membership? Spoiler: there isn’t just one secret! There are multiple different methods to try, but there are some universal truths to always bear in mind first. In this episode, we share the 12 universal truths to membership marketing. There may not be some hidden secret that will guarantee you success, but these truths apply to all types of membership (and many other businesses as well.)If you’re unsure of what marketing approach to take or whether you need to spend much time marketing at all, don’t miss this episode!Essential Learning Points:The 12 universal truths that apply to all membershipsWhy there’s never a one-size-fits-all approach to marketingWhy building trust should be a key part of your marketingThe importance of marketing and why you can’t overlook itImportant Links & Mentions:The Membership GuysMembership AcademyKevin Kelly’s 1,000 True FansBob Berg’s The Go-Giver book Key Quotes:“Think of your membership as a painkiller, not a vitamin. You want it to be a must-have, not a nice-to-have.”“An average product that has great marketing will always beat a great product with average marketing.”“What someone says about you is worth so much more than what you say about yourself.”

There’s a lot of advice out there about memberships, some of it good, some of it downright awful! If you’re not sure who to listen to or you’re worried you’ve made a mistake about starting a membership, don’t miss this episode. In this episode, we break down the five top pieces of bad (and damaging) advice we’ve seen about running a membership. We take you through competition in the membership world, whether you really need scarcity to sell and if memberships are as dead as people claim. *Spoiler* they’re not!Essential Learning Points:How to recognize bad membership adviceWhy the membership model is NOT dying out Why healthy competition is good The problem with using scarcity to sell Why a closed-door membership does not mean less workImportant Links & Mentions:The Membership GuysMembership Academy1,000 True Fans by Kevin KellyCompeting with Established Memberships in Your MarketAre You Leaving Money On The Table in Your Membership Business?Key Quotes:“It’s fine to leave money on the table if it’s not a table you want to sit at.”“If you’re building your business and basing your strategy on whatever’s in vogue this month, then that’s the wrong approach.”“We shouldn’t be scared off by the existence of competition or worried that a market is too oversaturated. In fact, it’s more of a worry if there’s no competition.”

In this special one-off episode, we're asking you guys to help us shape the future direction of The Membership Guys Podcast by having your say on the topics you'd like us to hear more about.To help you do this, we're testing out some incredibly nifty new tech from our podcast hosts Captivate that add interactive surveys to our show - so not only do you help us out, you also get a glimpse at some cool tech stuff too. Win-win!Head over to https://www.themembershipguys.com/podcastsurvey to make your voice heard.

How can you launch a membership without any audience? The simple answer is you don’t have to. You need to put in the work to build that audience first.  That’s exactly what we did, and in this episode, we share all the little details that went into building our audience BEFORE we launched the Membership Academy. So, join me on a trip down memory lane. We’re talking about the early days of The Membership Guys and what we did six years ago to get where we are today.We share detailed tips on content marketing, blogging, building your email list, and gaining interest before you even sign up your first member. Essential Learning Points:It doesn’t take thousands of dollars to launch a membershipYou don’t need a huge email list to launch your membershipWhat steps you can take to build interest in your membershipThe importance of a solid launch strategyWhere The Membership Guys are today.Important Links & Mentions:The Membership GuysMembership AcademyMember Machine bookMembership Economy by Robbie Kellman BaxterSuperfast Business Membership ToolkitKey Quotes:“Do what you can with what you have.”“We hated having to turn people away and not being able to give them a suggestion of where to go.”“450 people on an email list…you’re not going to brag to many people about that. It’s still fairly small…but it was big enough.”

How do you make your membership ‘stickier’? By that, we mean, how do you get members to stick around for your content?The key is to give them something worth sticking around for. You might have great content on the horizon, but do you members know about it? In this podcast episode, I share seven simple ways to let your members know about all the amazing things you have planned for future content. Most of these are simple tweaks you can do today, such as posting on social media or emailing your members. We also share some less commonly known tactics to showcase upcoming valuable content. Essential Learning Points:Why it’s so important to signpost future contentHow to use the ‘Pain of Disconnect’ or FOMO to keep your members interestedWhy an upcoming content list is a simple way to signpost future valueThe types of future content you should promote and howHow to use future content to influence current content.Important Links & Mentions:The Membership AcademyDigital Marketer The Memberoni themeAddEvent7 Things to Consider When Choosing a Membership Site Theme21 Quick Tips for Improving Member RetentionKey Quotes:“Memberships are a value exchange.”“The true value from a membership comes from the things the content enables, the results, the wins, the success stories.”“You’re giving them a glimpse at a possible future that they could have, in terms of outcome, transformation, results, wins, if they actually apply the content that is being released.”

What should you do after you launch your membership? Once the launch is all over and done with, what next? Do you just wait for more members to drop by? No, you’ve still got plenty of work to do to grow your membership business. In fact, the easy part is over!  In this podcast episode, we share six things you need to do once you launch your membership to keep growing. You’ll want to focus on member retention, follow up with non-buyers, and develop a solid marketing strategy. Listen in to hear my top tactics for making the most of your successful launch, so interest doesn’t just fizzle out. Essential Learning Points:How your membership launch is probably the easiest marketing you’ll ever doWhy the first 30 days of your new membership are the most importantHow to utilize your happy members for future marketingWhy running a membership isn’t just about getting new members, it’s all about what happens after the saleImportant Links & Mentions:The Membership AcademyGoogle Analytics Key Quotes:“90% of success is all about what happens on the inside of a membership.” “In the afterglow of your launch, those first 30 days or so, really keep an eye out for any posts, comments, and feedback that you can use from your community…and then turn that into marketing collateral.”“You want those people that were on the fence during your launch and decided against joining to be kicking themselves for not signing up.”