Learning Uncut

Kelly Hopkins joins us from Kathmandu to discuss how his small L&D team has taken big strides to support learning for their workforce of 1,800 people, many of whom are frontline staff in retail outlets. The most important element of their learning strategy is coaching, which they’ve enabled not only with technology but also with smart analog resources that are easy and effective to use in their retail workplace. Kelly describes what learning looked like when he joined the organisation almost seven years ago and how they’ve patiently and consistently built and embedded coaching into work. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/105/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series  

In Episode 103 we spoke with Zoe Freeman about the Waka Kotahi New Zealand Transport Agency organisational learning strategy, titled ‘Becoming a Learning Organisation.’ She mentioned that she had worked closely with Claudia Faletolu, Kaitohutohu Mātua, Āheitanga Māori (Māori Strategy Advisor) in the Centre for Learning and Development at Waka Kotahi. Claudia joins us to discuss how Te Ao Māori (Māori world view) was deeply woven into this learning strategy. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/104/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Becoming A Learning Organisation is the title of the Waka Kotahi New Zealand Transport Agency’s learning strategy. Their learning strategy is their roadmap to becoming a high-performing learning organisation. Zoe Freeman, the Strategic Advisor in the Centre for Learning and Development, discusses how the strategy was created. Key aspects of their approach include deep engagement across the organisation, deliberate preparation of the L&D team, and being informed by Māori worldview. The result is a learning strategy that was created with the organisation, for the organisation and owned by the organisation. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/103/ Podcast information and more episodes: https://learninguncut.global/podcast/

In the spirit of reconciliation Learning Uncut acknowledge the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present. Reconciliation is an important issue and piece of unfinished business in Australia. It is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples, for the benefit of all. In this episode we will hear about how Origin has been taking action on reconciliation since 2015. I’m joined by Brigitte Bin Awel who is a specialist consultant in Diversity and Inclusion at Origin, and Ian Crowhurst, the Head of Learning and Development and Talent for Origin. They introduce us to their Reconciliation Action Plan and the contribution of learning and development to building cultural awareness in support of their reconciliation efforts. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/102/ Podcast information and more episodes: https://learninguncut.global/podcast/

Helen Sedcole, the Chief People and Culture officer at Z Energy, discuss how they are approaching leadership and leadership development for a different future. There is no pushing people through standard modules and declaring that they are ‘done.’ Rather leadership development is seen as continuous process that it is part of everyone’s work to take responsibility for and engage within the context of their work.   It’s timely that I speak with Helen this week as it coincides with the L&D Innovation and Tech Fest in Auckland on 8-9 June 2022. This conference runs alongside the HR Innovation and Tech Fest. One ticket gets you into both. This is a really well curated conference, with several think tanks run every year with People and HR professionals to understand what challenges they face and what they really want to discover and learn about. Helen is one of a number of excellent speakers, many of whom are sharing case studies about experiences and solutions they’ve been undertaking on aspects of that we are grappling with in the People and Capability areas – such as diversity and inclusions, belonging and connection, wellbeing, and leadership. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/101/ Podcast information and more episodes: https://learninguncut.global/podcast/

Today’s episode marks the milestone of Learning Uncut’s 100th episode. Nigel Paine joins us to mark this special milestone. He has a short conversation with our regular host, Michelle Ockers, about how she finds stories and guests, and puts the podcast together. The first episode came out on the 12th of June 2018. Four years later, we’ve had 118 guests who have willingly talked about their work in L&D in their organisations. Thank you to every one of those guests, as well as the listeners from over 115 countries who make it worthwhile to continue sharing stories on Learning Uncut. Michelle has personally selected a collation of excerpts from guests on five key themes that are important to L&D right now: Learning Strategy Business Value for L&D Data for L&D Live Online Learning Environments Communities of Practice Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/100/ Podcast information and more episodes: https://learninguncut.global/podcast/

Lil Ryan from Anglicare SA and James Stack from Obvious Choice discuss the use of a mobile learning app by frontline workers in the aged care sector. This story is an excellent example for those who are interested in using evidence informed approaches from learning science to improve the effectiveness of learning solutions in their organisation. The app used spaced repetition and retrieval practice to build the confidence and knowledge of aged care workers supporting residential dementia care patients. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/99/ Podcast information and more episodes: https://learninguncut.global/podcast/

John Stepper and Katharina Krentz discuss the peer learning approach called Working Out Loud in the context of remote working during the pandemic. They explore the impact of the pandemic on work and digitalization, the origins and early stages of the grassroots movement, building a community, the role of mentors, creating a safe inner circle, and embracing working out loud for personal and professional growth.

In this episode of Learning Uncut I speak with Peta Pocock about how leadership development has changed at the Australian Bureau of Statistics since the start of the pandemic. The shift to remote work gave their L&D team to the opportunity to innovate. This is an archetypal story of learning innovation during covid times. Host: Michelle Ockers Transcript and related resources:  https://learninguncut.global/podcast/97/ Podcast information and more episodes: https://learninguncut.global/podcast/ Emergent: Podcast information and more episodes: https://learninguncut.global/podcast/?podcast_series=emergent-series

Emma Evans, the Oceania Women’s Football Manager and Annie Kennedy from Capability Group discuss the Oceania Women’s Football Development capacity building program. While this development program preceded the Oceania Women’s Football Strategy, it’s one of a series of initiatives that is giving women more opportunities in the game and is using football as a tool for social change across eleven Pacific nations. The program supports Womens Development Officers in each country to develop their leadership and life skills, build their self-confidence and connect with each other, providing support as they grow a local team and build women’s participation in football in their country different roles. Along the way participants find their voice and gain a sense of permission to create change. Host: Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/96/ Podcast information and more episodes: https://learninguncut.global/podcast/