Learning Uncut

The NSW Department of Education introduced a distributed authorship approach with user generated content to support peer-to-peer learning for teachers. Rob Wilkins talks about how the change was rolled out, the challenges and wins and why we, as L&D, need to “let go and let learn.” Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/11/ Podcast information and more episodes: https://learninguncut.global/podcast/

Digital literacy is not a new concept having been widely researched since the mid-1990s. Yet the definitions remain contested and can extend to include socio-cultural and political dimensions. Current perspectives are willing to accept that digital literacies exist as a plural phenomenon inclusive of information literacy, computer literacy, network literacy, and media literacy. However, it must also address the basic skills required to address new ways of learning and working in an increasingly complex digital environment. The evolving digital capabilities contained in the framework are not about the technology; they go beyond skills sets to be mapped against competency frameworks. They exist at the intersection of people and technology, work and learning. They evolve as an organisation or institution transforms its foundational elements of being in business – how people interact within the organisation, how learning is embedded, how work is organised, and how information is shared. Digital capabilities are both personal and collective; they belong to you and your learning context. The digital capabilities framework is based on outcomes from doctoral research and developed through engagement with professional educators in organisational learning. It provides guided pathways through scenarios that aim to support people being able to learn and perform effectively in the fast-moving, complex digital world that is shaping new realities of learning.   Hosts: Karen Moloney and Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/10/ Podcast information and more episodes: https://learninguncut.global/podcast/

Danny Ginsberg and Hayley Steer discuss the award-winning CREATE program at Specsavers, which has generated an additional $2 million in sales. They explore the process of analyzing employee behaviors to enhance customer experience and highlight the three phases of the program: ignite, activate, and sustain. The impact of implementing a training and development program on business results is also discussed.

Project 100 was the response of Victoria Polytechnic to a State government policy change that eliminated public funding directly to training providers and increased competition in the sector. Gail Bray led this 3-year strategic initiative which radically transformed 100 qualifications following a modern blended learning delivery model enabled by digital technology and focused on skill development, job outcomes, and career progression.  Hosts: Michelle Ockers and Karen Moloney Transcript and related resources:  https://learninguncut.global/podcast/8/ Podcast information and more episodes: https://learninguncut.global/podcast/

Emma Weber and Marie Daniels discuss the use of a coaching chatbot to support learning transfer following a formal course. Hosts: Michelle Ockers & Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/7/ Podcast information and more episodes: https://learninguncut.global/podcast/

Kate Fraser, talks about the use of a Capability Framework as a foundational input to developing an Academy at Standards Australia. She discusses how their framework was developed, how it’s been used and the value it’s created, and maintaining the framework. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/6/ Podcast information and more episodes: https://learninguncut.global/podcast/

Renetta and James discuss the adoption of Agile practices by Learning and Development at the Bank of New Zealand. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/5/ Podcast information and more episodes: https://learninguncut.global/podcast/

The retail sector has struggled in recent years and employers are looking for different ways to engage with their sales teams to provide a better service to their customers, improve retention rates and ultimately make more sales. In this episode, Denise Meyerson shares a case study of a project which took a different approach to customer service learning and almost overnight resulted in sales targets that hadn't been achieved in the past two years suddenly being achieved and stretch targets that hadn't been achieved or hadn't even been dreamt of were being hit. Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/4/ Podcast information and more episodes: https://learninguncut.global/podcast/

Tony talks about Westpac's Skills for Life program which aims to help employees develop generic, portable skills that will be valuable to 2025. Hosts: Michelle Ockers and Karen Moloney Transcript and related resources: https://learninguncut.global/podcast/3/ Podcast information and more episodes: https://learninguncut.global/podcast/

In this episode our hosts talk to Nicole White from The ID Crowd about their Project “A Normal Day” which was delivered via a podcast series for health practitioners. Nicole talks through why and how they used podcasts for this solution, how they managed their stakeholders to adopt the podcast approach rather than “traditional” self-paced elearning, tips and challenges with using podcasts for learning and some great resources for inspiration and further information. Guest: Nicole White  Hosts: Karen Moloney & Michelle Ockers Transcript and related resources: https://learninguncut.global/podcast/2/ Podcast information and more episodes: https://learninguncut.global/podcast/