The Leadership Podcast

In this episode, Jim Peters, co-founder and president of Citizen Engineers, shares his leadership experiences and how he leverages AI tools like AssemblyAI and Myaskai to learn from nearly 400 leaders. He recounts how bike trips with his kids imparted valuable leadership lessons. Amid personal challenges, including his wife’s diagnosis and his job loss, Jim stresses the significance of downtime and resilience. He applies these insights to his business, emphasizing work-life balance and compassionate leadership. Jim advocates for continuous learning and living a life filled with meaning and compassion in the workplace.     Key Takeaways   [02:26] Jim shares that he remembers taking his kids, aged six and eight, on annual bike tours around Washington and Oregon for nearly a decade. These trips, lasting one to two weeks, were full of adventure. One of his standout memories is climbing to Anthony Lakes, where he and his wife let the boys decide if they wanted to push on to the top of the mountain. The boys were enthusiastic, teaching Jim valuable lessons about setting direction, pace, and keeping the experience fun.   [07:02] Jim values taking time off and encourages others to do the same. He treasures memories with his family and has taken three sabbaticals during his career. Jim also learns a lot from podcasts featuring nearly 400 leaders. He mentions that these podcasts help him grow as a leader and improve his emotional intelligence and management skills.   [9:07] Jim shares that he listens to podcasts to learn from experienced leaders and improve his skills. In 2021, he faced a personal challenge when his wife was diagnosed with stage four cancer. This taught him to focus on what he could control, choose gratitude, and live a meaningful life. He took a sabbatical in 2022 to spend time with his wife and reflect on his values. After returning to work, Jim was unexpectedly terminated, which taught him resilience and helped him understand others' experiences. Now, he enjoys his work with his business partner and finds joy in helping others.   [16:00] In 2023, Jim had extra time and used it to dive deeper into podcasts about leadership. He made a list of questions he wanted answers to, like how to measure effective leadership and manage difficult conversations. Jim found taking notes while listening challenging, so he used an AI tool called AssemblyAI to convert podcasts to text. This allowed him to listen faster and copy relevant information. He listened to two podcasts daily, using the AI tool to support his research and learning.   [21:59] Jim mentions that his goal was to become a better leader and human by capturing insights from podcasts. He collected detailed notes and summaries from nearly 400 leaders and wanted to use them to improve himself. Instead of manually going through all the data, Jim decided to use an AI tool called My askAI, which let him upload his data and ask it questions. This AI tool gave him access to responses based solely on the podcast insights he provided, helping him quickly find answers and insights from the podcasts without having to remember which specific episode they came from.   [25:45] Jim uses an AI tool called My askAI to explore his podcast notes and ask questions about leadership. He asks about topics like effective leadership, managing conversations, and tips for new leaders. The tool pulls responses from the nearly 400 leaders he studied. The tool combines podcast texts into documents and sometimes provides shorter answers, but Jim can request longer or simpler explanations. Though not perfect, Jim values the tool's speed and variety of insights. It helps him improve his questioning skills.   [29:30] Jim shares using AI tools. He uses them to research leadership insights from podcasts and in his new business, Citizen Engineers, which he started in 2023. He and his business partner prioritize work-life balance and use AI tools to speed up tasks like writing policies and answering business questions. Jim uses AI tools like ChatGPT, My askAI, and Photoshop for different tasks in his business. He tests various tools and shares his findings on his blog. He mentions that he sees AI as a partner in his work and continues to explore how it can help his business.   [32:42] Jim shares insights from 400 podcasts that shaped his business, emphasizing the importance of putting humans at the center of work. He learned from guests like Donato Tramuto and Dr. Ciela Hartanov that compassion and care for employees are key. Jim noticed that guests often focus on business goals without stressing compassion for employees. As an engineer, Jim initially didn't focus on compassion, but now values it as essential. In his business, Citizen Engineers, compassion is a core value. They aim to create a workplace that supports employees while still running a successful business.   [34:48] Jim initially used AI tools to improve himself as a leader, but he decided to share the benefits with others. He hopes the tool helps people revisit useful insights from podcasts. In his business, Citizen Engineers, Jim focuses on helping others grow in their careers and become compassionate leaders. The company emphasizes compassionate leadership in transportation, believing it's key to delivering positive results for communities and clients.   [37:29] And remember, by three methods we may learn wisdom: First, by reflection, which is noblest; Second, by imitation, which is easiest; and third by experience, which is the bitterest.- Confucius   Quotable Quotes   "Leadership lessons from biking with young kids: set direction, pace, and tone while keeping it fun."   "We involved our kids in decision-making during bike tours, and it led to unforgettable adventures."   "Traveling with our kids taught us the importance of pacing ourselves and embracing each moment."   "Taking time off for family and sabbaticals is crucial for building lasting memories and personal growth."   "The podcast's interviews with nearly 400 leaders have provided me with invaluable insights on leadership and emotional intelligence."   "Going through personal challenges has taught me resilience, gratitude, and the importance of focusing on what I can control."   "My wife's cancer diagnosis led us to live a 'wide' life focused on giving back and embracing joy."   "Using AI tools helped me explore the podcast's insights more efficiently, allowing me to learn from 400 leaders and apply their lessons."   "Commitment to continuous improvement and a desire to become a better human and leader has driven me to research and capture the wisdom of great leaders."   "AI-assisted research provided me with the ability to ask questions and receive insights from 400 different leaders."   "I did all this work selfishly to become a better leader, and now I'm sharing it to help others find the insights they need to grow as leaders."   "AI is a partner, not an overlord. I'm using it to speed up processes and free up time for deeper, more meaningful work."   "Compassion is at the center of work, and it's our top value at Citizen Engineers."   "Let’s bring compassion to the workplace and help others, continually learn, and challenge ourselves to live a wide life."   "Great leadership is about setting clear values, embracing change, and prioritizing human-centered approaches."   "Finding grace for others, just as we find it for AI's growing capabilities, is part of compassionate leadership."   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Jim Peters LinkedIn | Citizen Engineers Website |

In this episode, Christiana Smith Shi, former Nike President of Consumer Direct and author of "Career Forward Strategies from Women Who've Made It," shares insights from her book on adopting a long-term mindset for career planning, rather than focusing solely on short-term objectives. She addresses the specific hurdles younger women encounter at the start of their careers and underscores the need to tackle these challenges to foster gender equality in leadership roles. Christiana differentiates between "fake it till you make it" and impostor syndrome, highlighting the need for confidence alongside acknowledging areas for growth. She offers actionable guidance on job applications, encouraging women to overcome self-doubt and rethink qualifications, and discusses strategies for negotiating salaries and benefits to help close the gender pay gap through evidence-based negotiation.   Key Takeaways   [0:19] Christiana shares a surprising aspect of her background – her proficiency in Swedish folk dancing. She talks about her latest book, "Career Forward: Strategies from Women Who've Made It," emphasizing a forward-thinking mindset for long-term career planning. Christiana discusses challenges faced by younger women entering the workforce and shares a real-life success story.    [08:27] Jan recounts a scenario of career overwhelm, leading to Christiana to talk about the concept of "turning into the skid" for career resilience. Christiana stresses facing challenges, conducting self-assessment, and making informed decisions. She also shares practical advice including time management and navigating the balance between high standards and avoiding perfectionism.    [13:47] Christiana distinguishes "fake it till you make it" as a confidence-boosting tool for new situations, emphasizing the need for self-awareness and skill development. Christiana discourages the use of impostor syndrome, inviting a rejection of the negative label and embracing learning curves.    [16:01] Christiana addresses the hesitation women often feel in job applications. Advising a shift in perspective, she encourages a broader interpretation of qualifications. Christiana emphasizes understanding hiring executives' perspectives and reframing qualifications to showcase applicable skills.    [19:15] Christiana discusses challenges individuals, especially women, face when seeking a raise. Christiana emphasizes a fact-based approach, advocating for documentation of expanded responsibilities and benchmarking compensation. She highlights the importance of timing, considering the company's context, and the need for allies to affirm contributions.    [25:41] Christiana recounts a defining career moment during partner election at a consulting firm. Faced with work-life balance challenges, the firm encouraged her to propose a solution, resulting in the creation of a successful part-time program. Christiana underscores the impact of assumptions on decision-making, urging individuals to turn assertions into questions and seek feedback from trusted networks to maintain a strategic orientation.   [32:20] Christiana reflects on her distinguished career, highlighting key lessons: taking responsibility and adapting recognition. She shares a pivotal moment of learning to own mistakes and acknowledges leaders who take responsibility for their teams. Transitioning from professional services to industry, she emphasizes the changing currency of recognition and adapting leadership styles to acknowledge efforts across diverse teams. Christiana encourages the value of research, meaningful feedback, and the ability to act on feedback for career growth.   [37:45] Christiana challenged listeners, particularly women in early or middle careers, to set their career GPS. She encourages individuals to define their impact, identify preferred skills, values, culture, and people. The challenge is to commit to deliberate actions each year, moving towards those career goals.   [39:16] And remember, A wise woman wishes to be no one's enemy. A wise woman refuses to be anyone's victim. - Maya Angelou   Quotable Quotes   "Your job is not your career."   "Your career is a journey; think about managing toward that goal as you move ahead."   "Steer into the skid because then you regain control of the car. It's counterintuitive, and it isn't your first instinct, but it is the only way to regain control of the car."   "You're there for a reason, that the people who put you in that position did not make a mistake."   "Fake it till you make it if you need to, but back that up with a plan to fill in the gap so that you get comfortable quickly doing what you're supposed to do."   "Impostor syndrome is a negative downward spiral. It is actually labeling yourself as not belonging where you are, as not being qualified to do what it is that you're there to do."   "For women, there is this reluctance to appear toot your own horn. All those things. And I can't tell you how many times I've said to women, "You are nowhere near being self-promotional. You need allies. You need sponsors. You need mentors. And those people, when you're not in the room, can also be the ones that are making sure that a light gets shown on your accomplishments."   "Having a little bit of a ratification coming in from others is also super helpful."   "I value leaders who take responsibility. If you screw up, you move on to the next thing and the reward is you're getting more money, you're getting promoted, you're moving on."   "Learning that the currency of recognition had changed and adapting my style so that I acknowledged effort, impact, and results across a much bigger population of employees than I had ever dealt with."   "Take responsibility for things; you're also taking responsibility for fixing them. That way you're not going to leave or abandon or dump the team that screwed up."   “Hold yourself accountable every year to thinking about specific actions that you want to commit to yourself that you will take over the next year to continue to move yourself toward that career goal."   Here are the books mentioned in this episode     Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Christiana Smith Shi LinkedIn |

In this episode, Rick Tocquigny, a distinguished mentor, founder, and the voice behind the “Success Made to Last” podcast, as well as an accomplished author and Pulitzer Prize finalist, delves into the profound realization that serving others holds greater significance than mere personal success. This insight became particularly poignant following the loss of close family members. Rick places high value on asking meaningful questions and sharing narratives of resilience. He underscores the critical role of passing down life lessons to preserve family histories, drawing on examples like his mother's experiences during World War II. Furthermore, Rick highlights the imperative for startup leaders to align their actions with their core values from the outset, ensuring cohesion and adherence to these principles, especially in financially challenging times. He also sheds light on the importance of collaboration and strategic planning in the early stages of a startup, asserting that while monetary concerns are paramount initially, the synergy of a united team is equally crucial for success.   Key Takeaways:   [04:52] Rick shares that he started caring more about helping others after losing some important people in his life. He realized that making a real difference is more important than just being successful. Helping others and leaving a good impact became his main goal, even if it's not noticed by everyone. Rick also believes that it's all about making the world a better place, no matter what happens.   [11:11] He mentions that he appreciates a thought-provoking question and discusses the significance of curiosity and deep questioning. Rick also highlights that he finds inspiration in stories like "My Side of the Mountain" that explore survival and self-discovery. Drawing from their time at Procter & Gamble, he stresses the importance of asking insightful questions to uncover meaningful stories.    [16:22] Rick explains that his project of sharing life lessons began after losing his parents in 2003 and 2005. He realized the importance of preserving family stories, like their mom's experience in World War II, which inspired him to encourage others to do the same. While some veterans might be hesitant due to PTSD, Rick urges people to record stories for future generations, even if it means ensuring accuracy by gathering facts.    [19:16] He shares a touching story from his book about a teacher in Arkansas who rearranged her classroom, leaving her students confused. Eventually, she revealed that the desks and chairs were provided by veterans. This gesture was a powerful reminder of the sacrifices made by veterans for the freedom enjoyed every day. Rick then emphasizes the importance of honoring and remembering the contributions of veterans and their families.   [23:54] Rick explains that if an organization's core values don't align with its strategic direction, they won't contribute to success. He also mentions the importance of integrating core values into daily operations and decision-making processes. Without this integration, core values can seem superficial and meaningless. Furthermore, if employees don't believe in the core values, they won't influence behavior or contribute to the strategy.    [26:40] He reflects on leadership in startup environments, emphasizing the importance of aligning core values from the beginning. Rick stresses the need for leaders to exemplify collaboration and alignment with core values, especially in startup scenarios where resources may be limited. He suggests that podcasts should focus on speaking to entrepreneurs starting their own businesses rather than Fortune 500 executives, as these individuals are navigating the real-world challenges of building a company from the ground up. Rick also highlights the significance of strategy and culture in shaping the success of a startup, noting that while culture is important, practical concerns like making payroll take precedence in the early stages of business development.   [32:48] Rick expresses gratitude for his mentors who have influenced his understanding of success and significance. He mentions Preston Paddon, known for his role in negotiating the NFL contract with Fox, who taught them the importance of resilience and rolling with rejection. Finally, Rick highlights Frank Blake, former CEO of Home Depot, who shared a valuable lesson about aligning personal interests, skills, and market demand to guide career choices. He also emphasizes the significance of considering passion, proficiency, and market demand in career decisions.   [31:20] He talks about how everyone feels lonely sometimes and wishes for deeper connections with others. Rick mentions that despite success, many people feel something is missing or have regrets about not spending enough time with loved ones. He also notes that everyone has their own struggles and imperfections, and some people spend a lot of time trying to be perfect in their careers, without success. He says that societal pressures, like those seen on LinkedIn, can add to feelings of inadequacy. Rick then suggests being more understanding of others' struggles instead of expecting perfection.   [33:05] Rick reflects on the misconception that retirees simply party a lot, suggesting instead that they often uphold traditional family values, faith, and patriotism. He shares a personal regret about moving away from their parents to pursue a career opportunity with PepsiCo, realizing in hindsight that they sacrificed valuable time with their young children and missed out on the support of his parents. Rick expresses regret for prioritizing career ambition over family connections, and wishes he had made a different choice.   [35:17] He encourages others to prioritize listening and collaboration in their relationships, following the ratio of two ears to one mouth. Rick emphasizes the importance of embracing collaboration to maximize everyone's skills, echoing advice from their mentor. He advocates for approaching life with a mindset of "spontaneous structure," balancing structure with spontaneity to engage in meaningful conversations and experiences. Rick also urges people to seize opportunities, even if it means taking risks or facing challenges, and to prioritize making a positive impact on both themselves and others.   [46:17] Closing Quote: Remember, a human being would certainly not grow to be 70 or 80 years old if this longevity had no meaning for the species. The afternoon of human life must also have a significance of its own and cannot be merely a pitiful appendage to life's morning. -Carl Jung   Quotable Quotes: "Success is commonly associated with reaching a high level of wealth and often status, a self-centered role."   "Significance is about making a positive difference, leaving a legacy, and contributing to the betterment of society."   "Don't expect anybody to say thank you to you."   "It's about giving back without anybody noticing and just feeling good about it and doing something for somebody else."   "Giving your time and effort to others actually has a positive physical effect on you."   "Everybody can get more when they give."   "The audience is the hero."   "You just have to get to that wisdom within a person or their personal experience."   "Take the time to ask these people before they're gone about their stories."   "Record history in a fun and factual manner."   "Keep the history of your families going."   "Get as many of the facts in as possible."   "Walk the talk yourself first as a collaborator and a person who leads alignment."   "We are all broken people, and we are all on this personal journey and odyssey."   "Some people wander through life like the mountain lion by your house who doesn't know exactly where he's going, but he needs his next meal."   "People need people and they need friends."   "Take more time for friends and family; less time for work."   "Everybody is a sinner, so no one's perfect."   "Approach any relationship as a collaboration and how you can get the best out of everyone's skill set."   "Roll with it, have more fun, laugh more, and consider structuring your life under this kind of new way of doing things."   “You got one life to live. Go live it and have fun and go make a difference for yourself, but make a difference for others first."   These are the books mentioned in our discussion with Rick:     Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Rick Tocquigny LinkedIn | Success Made to Last Website | Robert Hargrove Website | Success Made to Last Instagram | Success Made to Last Twitter |

Robert Hargrove, the mind behind Masterful Coaching and a leader at the Harvard Leadership Project, delves into his coaching origins, advocating for a goal-centric approach that drives significant outcomes while redefining success. He highlights how, despite the challenges posed by organizational structures, there's a universal aspiration among individuals to thrive and impact positively. Robert underscores the critical role of authenticity and self-assurance when engaging with top executives, urging his audience to ambitiously envision beyond the usual limits. Further, he points out that the core of effective coaching lies in compassion and earnest support for both personal and professional development.     Key Takeaways:   [04:59] Robert shares the transition of his journey, recalling his early days organizing leadership weekends, driven by a passion to foster leadership skills. These became the foundation of his work in personal transformation seminars, leading to opportunities to implement similar programs in corporate settings, catalyzing cultural shifts and visionary leadership within organizations.   [9:16] He talks about coaching and how it's changed over time. He believes coaching is about helping people achieve big goals, not just getting better at what they already do. Robert thinks coaching should focus on winning and getting results, like in sports, rather than just learning skills. In the end, he is still passionate about coaching as a way to help people reach their dreams and make big things happen.   [15:23] Throughout his career, Robert shares that he has noticed a big change in what counts as success in business. It used to be all about making quick money for investors or climbing the corporate ladder. But with his approach to coaching, he's trying to change that. Inspired by thinkers like James McGregor Burns, Robert sees coaching as a way to lift people's goals and motivations, especially those in power like CEOs. His aim is to help them connect with their highest values and ideals, making a real impact in their lives.    [16:45] In his coaching practice, Robert considers the question of what "winning" means to individuals and businesses. While he believes in letting people define success for themselves, he also emphasizes the importance of elevating their understanding of what constitutes true success. He engages in dialogue with others, encouraging them to share their perspectives on this matter.    [19:14] He shares that the key to fulfillment for many seems to lie in discovering their passion, becoming a leader in their field, and making a meaningful impact on the world or within the organization. Robert also mentions that people inherently desire to excel and make a difference, but often encounter obstacles within organizational hierarchies and bureaucracies. Over his years of coaching, he has observed that many individuals express frustration with their bosses as a significant challenge. This highlights the importance of leadership coaching as a means to address such issues and empower individuals to unlock their full potential.   [22:57] Robert recounts working with a dynamic leader passionate about sustainability, but who lost confidence and became overly deferential upon promotion to CEO in a larger division. Despite coaching efforts, the leader chooses security over personal growth, prioritizing approval from higher-ups and conforming to corporate hierarchy.   [25:20] He shares his current focus on working with influential figures, including political leaders and celebrities, using their coaching skills for high leverage. Robert expresses a desire to collaborate with others, including the listener, to coach individuals on their list of influential people, aiming to expand it further and potentially advertise his services. He also introduces a new program called "Create a Legendary Company," which aims to help CEOs and entrepreneurs build companies that positively impact lives and generate significant revenue. Robert outlines seven business drivers for achieving exponential growth and emphasizes the importance of adopting a "TEN X MINDSET" for substantial improvement.    [30:09] Robert shares insights on executive presence, emphasizing the importance of authenticity and confidence in interactions with high-ranking individuals. He stresses the need for normalcy in conversations and appearance, highlighting that executives should approach discussions with CEOs or other leaders just as they would with family members. Additionally, he suggests that starting one's own business can instill a sense of confidence and swagger, contributing to executive presence.    [34:21] He encourages listeners to dare to dream beyond conventional boundaries, urging them to embrace the limitless potential of their imaginations. Robert emphasizes the importance of setting clear goals, noting that many individuals struggle to articulate their aspirations. He also highlights the essence of coaching as rooted in kindness and a genuine desire to help others. Regardless of financial compensation, he expresses a deep-seated love for assisting people in their personal and professional growth.    [35:39] Closing Quote: Remember, intellectual growth should commence at birth and cease only at death. -Albert Einstein.   Quotable Quotes: "Better leaders, better world."   "I want to help people become the leaders that the world needs."   "Life's journey involved understanding the interplay of nature, nurture, and the transformative power of self-reflection."   "Leaders develop by leading people to actually make something happen that wasn't supposed to happen, making vision reality."   "The ultimate statement of your consciousness as a leader is your ability to produce extraordinary, intangible results."   "Coaching is about going for an impossible dream."   "The coach is usually someone who carries himself with a lot of dignity, a little bit of swagger, and interacts with people with toughness and compassion."   "Coaching is really about elevating people's aspirations and motivations."   "Capitalism needs to be an agent of social change."   "Three P's: purpose, people, and profit."   "Becoming a leader in their field to lead their field."   "Life is politics, and we can't divorce ourselves from it."   "Grow your leadership and your business simultaneously."   "If you're connected to higher vision and values, you will radiate moral authority."   "Conduct yourself with leadership maturity.”   "Respond rather than react under stress and pressure."   "Dare to dream beyond the wildest possible of your imagination."   "The basis of coaching is kindness.”   "Remember to always encourage and support others in their dreams and goals."   This is the book mentioned in our discussion with Robert:     Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Robert Hargrove LinkedIn | Robert Hargrove Website | Robert Hargrove Website | Masterful Coaching Instagram |

Justin Walker, a Navy veteran transitioning from solopreneurship, highlights his multifaceted hobbies like playing musical instruments, despite not being an expert. He introduces the concept of the "attitude and effort cycle," underscoring the importance of maintaining a positive outlook and diligent effort, regardless of motivation levels. In discussing leadership, Justin stresses the need for self-awareness, proactive behavior, and clarity to mitigate uncertainty, making connections between military and corporate leadership. He advocates for regular leadership assessments and acknowledges the environment's role in building team cohesion. Further, Justin's view on success has evolved to embrace a comprehensive approach, prioritizing personal health, family, and embracing the journey. He advises leaders to concentrate on shaping the environment rather than exerting direct influence on people.     Key Takeaways:   [03:08] Justin shares what he does during his leisure time, such as playing the piano, guitar, and singing, despite acknowledging his lack of expertise. He reflects on his upbringing in a small Kansas town, where he recognized a need for change, and steering clear of a monotonous lifestyle. Shaped by his environment and personal choices, Justin's inclination to avoid stagnancy appears to stem from a combination of nature and nurture.   [06:25] He discusses the term "attitude and effort cycle," explaining the importance of either having a positive attitude or putting in effort to kick-start the cycle. Justin notes that even when lacking motivation, putting in effort can lead to a positive attitude over time. He also mentions an "attitude gap" in pursuing long-term goals, where motivation may wane but gradually returns as the goal nears completion. Justin also shares that his interest in discipline and ambition led him to explore the military as a way to develop and amplify these qualities, acknowledging that it was one of many paths for growth.   [11:44] Justin shares a personal opinion on the widespread desire to play musical instruments, suggesting that many people fantasize about being able to play like a rock star. He believes that those who recognize the importance of making time for personal growth are more likely to pursue their musical interests. However, Justin acknowledges that priorities differ, and for some, making money might take precedence over exploring musical talents.    [12:52] He discusses the importance of focus and the ability to navigate ambiguity in both personal endeavors, like learning a new song, and in the business world. Justin also highlights the challenges of being in the middle space of leadership, emphasizing the need for self-awareness and the ability to reduce ambiguity. He stresses the importance of taking initiative and not waiting for permission to figure things out.    [22:22] Justin draws parallels between operating on Amazon and the military, highlighting the challenges of navigating complexity within a large organization. He discusses two leadership approaches: technical problem-solving, akin to changing a light bulb, and adaptive problem-solving, addressing behavioral challenges. Coming from a military background, Justin emphasizes the shift in focus from technical to behavioral issues in a non-military environment, requiring guidance, coaching, and time for behavioral changes to manifest.    [26:43] He emphasizes the importance of regular check-ups and creating brief interactions in leadership to understand individuals on a deeper level. Justin highlights the opportunity for leaders to explore various aspects of an individual's life, such as mental, physical, emotional, spiritual, financial, familial, and communal, appropriately. He also encourages leaders to adjust the environment to facilitate these conversations on a daily, weekly, monthly, or quarterly basis. Justin also discusses the impact of high turnover and how structuring the environment, as seen in military practices, can foster stronger connections among team members.    [30:45] Justin reflects on his transition and the role writing played as an outlet, particularly on LinkedIn. He started by writing raw and straightforward articles, garnering significant feedback and engagement. Motivated by the positive response, he then continued writing for three to four years, accumulating around 50 or 60 articles. Eventually, Justin decided to blend these articles into a book, emphasizing their skill of simplifying complex ideas. Despite advice from some not to publish the raw and straightforward book, he still went ahead, and it turned out to be the best decision. The book's honesty and authenticity helped him secure roles in bigger businesses, contrary to the initial concerns about potential backlash.    [37:22] He shares his perspective on success, emphasizing its evolving nature and the importance of embracing the journey. There is also a huge significance of personal health and family care, suggesting that success should extend beyond societal expectations and include moments of relaxation and enjoyment. Justin reflects on his own journey, noting the impact of past decisions that have positioned him to have greater freedom in their current life. He also touches on societal pressures and the potential misalignment between individual goals and external expectations, urging leaders to focus on controlling the environment rather than trying to influence people directly.   [39:37] Closing Quote: Remember, without continual growth and progress, such words as improvement, achievement, and success have no meaning. -Benjamin Franklin.    Quotable Quotes: “Life's questions aren't always answered by the five whys; sometimes, it takes asking twenty and going way back to unravel the melody of one's existence.”   “The true journey lies in finding comfort within the consistency.”   "Life's journey involved understanding the interplay of nature, nurture, and the transformative power of self-reflection."   “The key is to put in the effort, and the attitude will follow.”   "Remember that valleys are temporary, so don't make decisions at the bottom.”   "Discipline is a skill set, not an innate trait. It takes time and energy to develop.”   "Interest is the spark, but discipline is the fire.”   “Put in the effort consistently, and you'll find the attitude to sustain you through the toughest climbs in your journey.”   "The journey of exploring an instrument requires focus, dedication, and a willingness to confront ambiguity.”   “The willingness to explore into the unknown fosters adaptability.”   "Step one in mastering the middle space is acknowledging the ambiguous environment and the conflicts that arise.”    “The key is to know where you stand, reduce ambiguity, and execute with purpose.”   “Middle management is not about limitations; it's about empowerment and influence.”   “Control your environment, set boundaries, and explore directions that align with the core priorities of the business.”   "Leadership is about more than emails; it's about understanding your team on a deeper level.”   "As a leader, recognizing your influence over the work environment is key to building strong relationships.”   "Success involves embracing the journey, recognizing the value of balance, and understanding that success goes beyond chasing external benchmarks.”   This is the book mentioned in our discussion with Justin:     Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Justin Walker LinkedIn | Justin Walker Website |

Mitch Matthews, a top success coach and host of the Dream, Think, Do Podcast, introduces his approach focused on ambitious dreaming, strategic thinking, and taking action. He underscores the importance of giving clients room to dream, followed by thoughtful planning and actionable steps. Mitch questions the prevailing hustle culture, promoting a balance between ambition and contentment, anchored in joy that aligns with core values. He advocates for valuing experiences over achievements, setting goals that foster feelings like joy, and rejects the notion of focusing on just "one thing," encouraging experimentation and learning instead. Additionally, he highlights the responsibility of true leaders in understanding and supporting team members through their personal struggles.     Key Takeaways:   [05:32] Mitch shares about his program helping people dream big, think better, and take action. Despite initial hesitancy around the word "dream," the guest emphasizes its significance in the process. He highlights the importance of creating space for clients to dream, followed by thinking and doing. The focus is on experimentation and learning from experiences to help individuals discover their purpose.   [8:51] He shares a story of someone who didn't achieve their dream outcome initially but found fulfillment by incorporating more of what they enjoyed. The example of Shawn Askinosie, a trial attorney turned chocolate maker, illustrates the importance of experimenting and taking small steps toward one's passions. Shawn's intentional exploration led to the launch of a successful small batch chocolate company, showcasing the power of experimentation and gradual steps in discovering one's true calling.   [13:24] Mitch reflects on the contrast between the hustle culture's emphasis on constant activity and the idea of contentment. Challenging the notion that contentment is incompatible with ambition, he touches on the pursuit of consistent joy, which, unlike happiness, is rooted in core values and identity, transcending external circumstances. Mitch also emphasizes the importance of experiencing joy as a key aspect of personal fulfillment and success.   [15:07] He discusses the concept of "reset week" and introduces a strategy called the GET Method to chart a course for the year. Mitch emphasizes starting with gratitude, as it induces a positive state change. Instead of focusing solely on achievements, the approach involves considering what experiences one wants to have in the coming year. He also notes that many goals are driven by the desire for specific experiences, such as joy and satisfaction. By prioritizing these experiences alongside goals, individuals can enjoy the journey without solely fixating on checking items off a to-do list.   [18:21] Mitch reflects on the notion of waiting for the "one thing" and advises against this mindset. He shares his experience as a recovering perfectionist, highlighting that perfectionism is often misinterpreted as procrastination. Perfectionists may struggle with completing tasks until they find the perfect way, leading to delays. He also emphasizes the need to overcome perfectionism by acknowledging that there isn't just one perfect way, but rather multiple experiments and trials that can help individuals figure things out through momentum and learning along the way.   [21:54] He expresses a positive view of therapy, emphasizing its benefits and likening it to a necessary cleansing process. Mitch advocates for seeking a good therapist, comparing the therapeutic journey to dating and highlighting its value even in different seasons of life. Therapy often looks back to address past hurts, while coaching primarily focuses on looking forward, helping clients identify and achieve their desired future.    [25:33] Mitch stresses the importance of true leaders understanding their team members and assisting them in addressing personal challenges. He advocates for transparency and openness about seeking therapy or counseling, highlighting that discussing mental well-being is now more widely accepted and celebrated, especially among successful individuals.   [27:24] He emphasizes that being an introvert doesn't mean disliking people or being bad with them. In fact, introverts can make excellent coaches, as they often redirect the spotlight onto others by asking questions and focusing on their needs. The key is to understand how you restore and recharge after a challenging day.   [29:49] Mitch explains that he personally dedicates at least an hour each morning to spend time in nature, regardless of the weather. He highlights the importance of understanding how each person restores and recharges, emphasizing that not everyone needs to follow the same routine. For him, nature and spending time with his big dog play a crucial role in restoration. He advises individuals to identify how they restore and incorporate those activities into their daily lives. Additionally, he suggests introverts schedule appointments with their inner introvert on their calendars and create moments for solitude and self-care.   [32:27] He encourages embracing a new tribe while keeping the old one if it contributes positively. Mitch shares his experience transitioning from a corporate career to entrepreneurship, that there is a need for like-minded connections. He advises to intentionally surround yourself with a few new individuals on a similar path. Mitch also mentions that he started his Dream, Think, Do Podcast in 2015.    [35:54] Mich shares that he is celebrating 400 podcast episodes, sharing insights from both famous and everyday individuals facing challenges despite their achievements. He stresses that success doesn't eliminate life's complexities, mentioning Jillian Michaels as an example. Mitch also shares advice for leaders to engage in conversations that upgrade their tribe through dedicating just 15 minutes a day to intentional exploration, emphasizing the cumulative impact over a year.    [42:38] Closing Quote: Remember, the purpose of life is a life of purpose. -Robert Byrne   Quotable Quotes: "Dreaming doesn’t come easy."   "Leadership is developing the ability to lead one-on-one and to lead groups of individuals who are all in disagreement."   "Dream first, think second, and then take action."   "We can never predict exactly how things will unfold, so we highly value experimentation and learning along the way, recognizing that sometimes things unfold as planned."   "Don't just quit."   "Take small steps of faith over time, experiment, and discover things."   "Seek consistent joy, as happiness can be transient and tied to circumstances. Identify the things that make you feel complete."   "Joy is bigger than your circumstance."   "Quit waiting for that one thing; start discovering things."   "Things always change, so you need to look at everything to make the best decision."   "I'm not perfect at it yet, but I'm improving every day."   “To have great life experiences and achieve joy, peace, and satisfaction, you must also eliminate some of that junk.”   “A true leader helps their people.”   “One of the best ways to assess whether you're an introvert or an extrovert is on how you restore.”   "Introvert people doesn't mean you don't like people."   “Introvert people tend to ask questions as a defense mechanism to get the focus off of us.”   “To have a new tribe doesn't mean you have to jettison the old tribe.”   "When you start doing new things, surround yourself with people who are doing something similar."   Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Mitch Matthews LinkedIn | Mitch Matthews Website | Encouraging the Encouragers Website | Mitch Matthews Twitter | Mitch Matthews Instagram |

Eric Kapitulik, founder and CEO of the Program Leadership, highlights the dual roles of being an effective team member and leader across various teams. Stressing the importance of excelling in both, he notes that while organizational values differ, establishing clear values is crucial. He points out that effective communication and developing a culture of accountability are key to success. Eric emphasizes that maintaining long-term success, regardless of external factors, requires a steadfast commitment to promoting a culture of accountability individually and within teams. As the conclusion of the podcast, Eric relays a moving and powerful story from his experience as a young leader.     Key Takeaways:   [03:13] Eric reflects on the challenges posed by the COVID-19 pandemic and shares the varying levels of resilience observed in people and organizations. He acknowledges the importance of teaching resilience, but emphasizes the deficiency in its practical development. Eric stresses the need for intentional stress inoculation, pushing oneself beyond the comfort zone, both physically and mentally.    [5:51] He shares his own distinction between labeling experiences as "challenging" instead of using the word "hard." Eric also shares that the only truly "hard" experience in his life is someone’s death, but with other challenges, viewing them as opportunities for growth and improvement rather than genuine hardship. He acknowledges the universal nature of facing challenges and highlights the importance of embracing them as chances to grow and get better.   [8:10] Eric mentions that, while he is the program's founder, he attributes its success to the collaborative efforts of the team. He recognizes that with effective communication and leadership skills, the program evolved and now collaborates with 160 athletic teams annually.   [12:14] He acknowledges the challenges of creating stable plans, as circumstances tend to change every six months, in discussing long-term planning. Despite having financial goals for the program, he emphasizes the importance of standards over goals. While goals focus on performance, standards revolve around behavior. The uniqueness of the program lies in the need to embody their advice authentically. Rather than solely concentrating on goals, he explains the significance of daily behavior in achieving success; when standards are consistently upheld, desired outcomes naturally follow.   [14:48] Eric explains the systemic nature of goal-setting within organizations, driven by the benefits of achievement and consequences of failure. Leaders are encouraged to identify and communicate their organizational values, which become the foundation of the company's culture. Daily standards, aligned with these values, are considered crucial for reinforcing the desired culture. He then highlights the challenge of claiming a culture, such as discipline, without consistent daily adherence to established standards. Eric gives focus on the significance of organizations being true to their stated values, implementing standards that support them, and fostering a culture of accountability for sustained success.   [17:44] He mentions the importance of reinforcing positive behavior in addition to holding individuals accountable for not meeting standards. Eric advocates for fostering courage in everyday situations, such as addressing bullying or having children take responsibility for their actions. He also shares the need for consistent debriefs within organizations to assess what's going well, what needs improvement, and promote a continuous improvement mindset.   [24:30] Eric emphasizes the importance of both individual and team roles in achieving success. He explains the dual responsibilities of being a great teammate and leader on various teams, and there is a need to excel in both roles. However, he acknowledges that values may differ across organizations but also stresses the importance of having clear values. He shares the key factors for success, which are effective communication and fostering a culture of accountability. Long-term success, regardless of external factors, requires a non-negotiable commitment to a culture of accountability at both the personal and team levels.   [27:44] As he reflects on his past mistakes, Eric acknowledges the profound impact of a specific realization—being the man one would want their daughter to marry. This shift in perspective becomes a pivotal point for Eric, and addresses the need to overcome the impulse to prove oneself right, and there must be value of open discussions and being receptive to improvement. Although the journey towards improvement must be embraced, he still encourages a mindset of continuous growth and learning.   [35:21] Eric reflects on one of his experiences in his military days, he reinforces the importance of demonstrating courage in the face of fear. Eric urges leaders to embrace moments that make them nervous, emphasizing the value of making choices aligned with one's principles to avoid living with regret. He draws parallels to personal growth and change, and the transformative power of courage in leadership.   [37:18] Closing Quote: Remember, no person was ever honored for what he received. Honor has been the reward for what he gave. - Calvin Coolidge   Quotable Quotes:   "We need to be deliberate about stress inoculation, both as individuals and as a team.”   “We must expose ourselves to uncomfortable situations, holistically, to expand our comfort zones and enhance our resilience.”   "Everything we do on a day-to-day basis is challenging."   "The only hard thing for us is death, but the rest are challenges."   "If you can't effectively communicate, you can't lead.”   "Standards are behavior-based; goals are performance-based."   "Goals reinforce what we want to achieve, while standards reinforce how we are expected to behave while achieving them."   "There are benefits for achieving goals, and there's systemically consequences if we don't."   "As leaders, find out your value system as an organization."   "Things always change, so you need to look at everything to make the best decision."   "The keys to success include figuring out values, establishing standards that reinforce those values, and fostering a culture of accountability around them."   This is the book mentioned in our discussion with Eric:     Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Eric Kapitulik LinkedIn | The Program Website | Eric Kapitulik Twitter | The Program Twitter | The Program Instagram |

Dr. Richard Winters, Mayo Clinic's Leadership Development Program Director and author of “You're the Leader. Now What?: Leadership Lessons from Mayo Clinic,” discusses the dynamic challenges of healthcare leadership. He highlights issues like global healthcare professional shortages and emphasizes the need for teamwork amidst constant change. Dr. Richard advocates for understanding and leading diverse teams, focusing on tackling challenges such as resource scarcity and disagreements. In his book, he outlines actionable steps for leaders, promoting forward-thinking within constraints and encouraging openness to exploring varied life paths and personal fulfillment.   Key Takeaways:   [01:38] Dr. Richard is an emergency physician at Mayo Clinic who also engages in leadership programs. Despite an unconventional journey into medicine as a former punk rock skateboarder, he values the dynamic schedule of emergency medicine over standard clinic hours. Acknowledging the challenges, he emphasizes the importance of community and collaboration in providing effective emergency care. Grateful for the efforts of first responders, Dr. Richard recognizes the crucial role they play in critical situations.   [05:30] He addresses challenges in hospital practice, emphasizing global shortages of healthcare professionals. In his leadership insights, he highlights the dynamic nature of healthcare, with constant changes and teamwork requirements. Reflecting on his career, Dr. Richard notes the shift from individual care to collaborative leadership, stressing the importance of understanding and leading diverse teams in the ever-evolving healthcare landscape.   [09:42] Dr. Richard shares his book’s focus which is on the challenges in healthcare leadership—scarce resources, disagreements, and the need for solutions. He advocates a forward-looking approach, urging leaders to think what they like to do given limitations. He also refers to the Cynefin  framework by David Snowden for decision-making in uncertain situations, particularly highlighting the importance of transitioning from crisis to complex environments in healthcare leadership.   [11:36] He explains the dual challenge of dealing with both well-known best practices and unknown, dynamic situations in leadership. Leaders must navigate between conventional approaches and the need to address new pressures. Dr. Richard shares the dynamic nature of leadership, especially for physician-scientist leaders, focusing the shift from trusting data to effectively conveying narratives. He highlights that leadership involves not just external adaptation, but also internal growth and the challenge of balancing authenticity with the demands of the role.   [14:40] Dr. Richard explores the liminal space in leadership, navigating dichotomies within departments, organizations, and professions. He emphasizes the importance of distinguishing between individual and collective stories, acknowledging the ever-evolving narrative in leadership. Connecting values like respect and integrity to specific behaviors, he also stresses the significance of leaders embodying organizational values in their actions. Dr. Richard explains the significance of healthcare leaders translating values into tangible behaviors to cultivate a positive organizational culture.    [21:39] He shares the challenge of aligning business and healthcare interests and emphasizes the importance of individual well-being. He critiques traditional wellness programs and advocates for a focus on psychological well-being components like purpose alignment, autonomy, personal growth, and positive relations. Dr. Richard also emphasizes the need for organizational commitment to measuring well-being as a vital sign and promoting a culture that values collective decision-making, autonomy, and purpose alignment.    [29:04] Dr. Richard stresses the importance of being willing to explore different paths in life, while encouraging leaders and individuals to consider alternative options. He also focuses on the need for open conversations about personal fulfillment, even if it means exploring unconventional paths like opening a surf shop in a cold climate. Dr. Richard uses the metaphor of a garden to illustrate that humans are not confined to one place and can find fulfillment in different areas.    [31:51] He reflects on the commonalities of change across various industries, acknowledging the profound transformations driven by technology and AI. He emphasizes the ongoing inflection point in different sectors, marked by consolidations, evolving job roles, and the integration of data. Dr. Richard also expresses excitement about the potential opportunities in healthcare due to increased data sharing and innovative leadership approaches. He gives focus on the importance of leaders challenging tradition, being bold, and skillfully guiding organizations through change.   [34:15] Dr. Richard also reflects on the evolving landscape of healthcare, giving focus on the significant advancements driven by AI and technology. He acknowledges the challenges of navigating a heavily regulated industry and addresses the need for regulatory adaptation to facilitate innovation. Dr. Richard envisions a transformative shift in healthcare delivery, while stressing the impact of remote monitoring and patient-centric models. He believes that it is important to embrace discomfort as a catalyst for growth and learning, and encourages leaders to navigate daily challenges with curiosity and resilience.   [36:17] Closing Quote: Remember, the life so short a craft, so long to learn. -Hippocrates   Quotable Quotes: "Leadership isn't just directing from above; it's about actively understanding and helping the team."   "Leadership is developing the ability to lead one-on-one and to lead groups of individuals who are all in disagreement."   "The most important on being a leader, is being able to lead yourself as you navigate and figure out your own path."   "Our most effective leaders must grasp how to analyze data, comprehend hard facts, and navigate complex situations."   "Many organizations share similar values, but often these values are not reflected in their behaviors."   "The key to changing the culture is ensuring that it's not only about values but also about the behaviors that embody those values."   “Values plus behaviors is equal culture.”   "Those daily stories are what truly inspires me."   "If I notice people don't feel safe speaking up or sharing perspectives, I take action."   "Things always change, so you need to look at everything to make the best decision."   “It's essential for humans to figure out where our efficacy is and what we can do to make sure that we're happy, engaged, have well-being, and fulfilled.”   “We need individuals who can deal with crises and can steer an organization forward when the organization is unsure.”   “We need individuals who have the ability to bring people with different perspectives together.”   This is the book mentioned in our discussion with Dr. Richard:     Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Dr. Richard Winters LinkedIn | Dr. Richard Winters Website | Mayo Clinic Website | Dr. Richard Winters Twitter |

Amberly Lago, bestselling author of "True Grit and Grace: Turning Tragedy into Triumph," podcast host, peak performance coach, and founder of the Unstoppable Life Mastermind, describes her inspiring transformation from a backup dancer to a renowned thought leader, focusing on resilience and self-acceptance. She overcame a severe motorcycle accident and a debilitating nerve disease and introduced the concept of "pacing" to build resilience, emphasizing the importance of gratitude, community, and perseverance. She advises against lingering on regrets and stresses the importance of setting boundaries in the entrepreneurial journey. Her story illustrates a shift from seeking external validation to recognizing her intrinsic self-worth, contributing to the rapid success of her podcast and book.      Key Takeaways:   [01:50] Amberly shares that she had a breakthrough as a backup dancer in an MC Hammer music video, realizing her dream in her early career. She mentions that her  experience instilled qualities of grit and resilience, and she developed deep admiration for accomplished dancers. Collaborating with choreographers she respected brought immense joy and fulfillment. Despite changes in the dance industry, her passion for learning from and working with inspiring individuals remains unwavering in her current role in thought leadership and self-development.    [06:34] She mentions that she never discussed grace until experiencing a severe motorcycle accident and undergoing numerous surgeries to save her leg. As a former dancer and athlete, she was accustomed to pushing through pain, emphasizing grit and toughness. After finding out she had a nerve disease, she struggled to hide the pain and ended up feeling really upset, even turning to alcohol. Eventually, she learned to be kind to herself and handle the pain better. This made her want to talk about being emotionally strong, even to tough crowds, and encourage people to deal with and understand pain in different parts of life.   [08:21] Amberly shares her journey of resilience, stemming from a nerve disease, and introduces the concept of "pacing." Pacer, an acronym, includes Perspective, Acceptance, Community, Endurance, and Rest. She emphasizes gratitude, self-acceptance, and the transformative power of community for resilience. She also speaks about the significance of endurance, aligning passion with perseverance, and prioritizing rest in the entrepreneurial journey. Amberly then encourages unplugging, finding joy, and strategic recovery for fostering creativity and overall well-being.   [14:26] She shares her excitement about rebranding her podcast after five years. She acknowledges the challenges but emphasizes the meaningful connections and opportunities it has brought to her business. The podcast has allowed her to interview notable guests, including May Musk and Jamie Kern Lima, and create a community that resonates with her audience. The joy she derives from making a positive impact on people's lives through the podcast is a driving force behind her commitment to it.    [16:28] Amberly shares not to dwell on regrets or negative thoughts about her past challenges. She acknowledges the difficulties she faced after a life-changing accident that impacted her career and family dynamic. She mentions that despite a six-year journey of hospital visits, therapy, and overcoming depression, she found strength through gratitude. Expressing that gratitude has been her medicine, she recounts a moment in the hospital when focusing on the positive aspects of her life shifted her perspective.    [20:13] She shares the importance of grit in the entrepreneurial journey, highlighting the need for boundaries to prevent overworking. Drawing on personal experiences, she distinguishes between grit and resilience, stating that grit, while involving work ethic and perseverance, becomes resilience when combined with community and connection. Resilience, in her view, is the ability to choose joy and happiness despite setbacks, to repeatedly get back up, and to adapt to challenges. She metaphorically links resilience to navigating curves, underlining the importance of slowing down when needed.    [24:23] Amberly reflects on her journey of self-discovery, noting that her self-worth was initially tied to her career success and appearance. When these were stripped away due to the accident, she had to dig deep and humble herself, eventually realizing that intrinsic worth isn't determined by external achievements. The experience taught her to appreciate the resilience of the human body and spirit. She shares that the accident led to a profound shift in perspective, fostering a sense of self-worth independent of external validations.    [27:22] She mentions that within a year, she launched a podcast, secured influential guests, and published her first book, a testament to the power of belief and encouragement. She shares the importance of leaders seeing potential in their team members, even when individuals might struggle to envision their own success. It's the leader's responsibility to articulate and cast a vision, guiding others toward their full potential.   [29:45] Amberly reflects on the challenges she faced during her recovery from addiction. Attending twelve-step meetings and undergoing therapy, she emphasizes the difficulty of the process, acknowledging the importance of confidence. Grounded in self-acceptance, she proudly identifies as a recovering alcoholic while also embracing her role as a motivational speaker and top podcast host. Despite facing negative comments, she remains unfazed, emphasizing her gratitude, resilience, and grounded sense of self.    [32:38] She shares insights into her journey of self-acceptance and resilience after a life-altering motorcycle accident. She highlights the transformative moment when her doctor treated her deformed leg with care and appreciation, inspiring her to learn to love herself again. Discussing the challenges teenagers face with social media and self-image, Amberly emphasizes the importance of self-love and parental influence. Despite budget concerns, she is determined to create a meaningful and impactful experience for attendees.   [40:52] Closing Quote: Remember, we should not judge people by their peak of excellence, but by the distance they have traveled from the point where they started. -Henry Ward Beecher.    Quotable Quotes: "There is a way to PACE through pain."   "PACER stands for Perspective, Acceptance, Community, Endurance, and Rest."   "Acceptance is the key to any transformation."   "When you fully accept and embrace who you are, self-confidence and courage naturally emerge, empowering you to take decisive actions for a fulfilling life, make optimal business decisions, and prioritize your health."   "Grit without connection and community is merely resistance."   "We experience burnout when we forget why we're doing what we're doing."   "It's crucial for leaders and entrepreneurs to find time for rest and recovery."   "Gratitude changes everything."   "You need grit to be successful because being an entrepreneur is not easy."   "Resilience is your ability to choose to move forward and have the courage to lead a life of joy and happiness."   "You have to discover who you truly are."   "We are all worthy as is."   "It is helpful to have someone believe in you before you can believe in yourself."   "I don't just teach them how to be a speaker; I give them a platform."   "If you can do it and find joy in the journey, we will ultimately reach a better place."   This is the book mentioned in our discussion with Amberly:     Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Amberly LagoLinkedIn | Amberly Lago Website | Unstoppable Website | Amberly Lago Instagram | Amberly Lago Twitter |

Mark Rangell, Chief Operating Officer at Ryte and a digital health and technology strategy consultant, shared the story of his friendship with Jan Rutherford and Jim Vaselapolus. He highlights the role of curiosity in fostering connections, leading to friendships, business partnerships, and joint investments. Mark discusses the aspects of growing a business, emphasizing the importance of a diverse team with shared values and the use of specific tools and processes. He describes a scaling approach that focuses on principles and responsibilities, enabling team members to understand their roles and align with the company's goals. Mark believes that successful scaling involves particular techniques, a unified team, and the right motivations for individuals. Reflecting on his career's various "acts," including figuring things out, leading turnarounds, and working with a healthcare AI firm, Mark underscores the importance of storytelling over writing books. He advises a mindful approach to stress management, focusing on happiness and controlling what one can.     Key Takeaways:   [02:54] Mark shares that he recently joined Allegiance Stadium's guest experience team, taking on the role out of a mix of community service and curiosity about the Raiders organization. Despite only working a few games, he now knows every tunnel in the stadium and enjoys full access on game days, including the Super Bowl. Describing the role as a form of leadership, he appreciates troubleshooting and engaging with people from diverse backgrounds.    [05:45] He narrated how he met Jan Rutherford, who was once, a client during his time at Geneva Pharmaceuticals in Colorado. They quickly evolved into a personal friendship that was strengthened over family outings and casual get-togethers. Their connection extended to Chicago, where Mark and Jim, meanwhile, both in the technology sector, formed a small, trusted group through the Chicago Technology Association. This group provided a safe space for leaders in small to mid-sized companies.   [11:06] Mark explains that effective networking should be genuine and rooted in an authentic appreciation for others. He stresses the importance of curiosity in understanding individuals, leading to friendships, business collaborations, and shared investments. Mark also mentions that successful networking is rooted in caring for people, genuine interest, and effective listening, stating that success and sales naturally follow authentic connections.   [17:12] He shares about scaling a business, emphasizing the importance of diverse individuals aligned by mission, vision, and values. He highlights the significance of tools and processes, citing a scaling mechanism adopted over 20 years ago with a "bill of rights" and corresponding obligations. This approach empowers individuals to question and understand their roles within the organization, ensuring alignment with overarching goals. Mark believes that successful scaling involves techniques, a cohesive team, and the right motivations for individuals.   [19:55] Mark explains that adapting to change is crucial for effective leadership. He highlights the need to adjust communication styles based on evolving trends, emphasizing the importance of techniques that stand the test of time. Drawing parallels with sports analytics in football, he stresses that sticking to outdated methods can lead to defeat, underlining the necessity of adaptation in various contexts.   [21:27] He reflects on his journey, realizing the entrance of what they term "act six" at the age of 60, breaking down their career into different phases. The first phase, or "act one," was the formative years he spent at IBM and in other roles, focusing on figuring things out and climbing the product management ladder. The second phase involved a turnaround situation where he, along with a group, addressed financial mismanagement.    [26:12] In acts three, four, and five of Mark’s career, he faced both successes and challenges, including being a first-time CEO and establishing a successful consulting firm. Act six, the current phase, emerged unexpectedly through networking. Motivated by the potential impact of AI in healthcare, he joined a healthcare AI firm. He emphasizes his motivation for joining, driven by a desire to contribute to the AI industrial revolution and improve healthcare outcomes. From a leadership standpoint, Mark emphasizes the importance of diversity, curiosity, and collaboration within the team.   [31:57] Mark acknowledges that facing challenges, discomfort, and even clinical depression has been part of his journey, often triggered by business-related factors. He then explains the inevitability of encountering uncomfortable situations and advises adapting to them rather than seeking them out. Mark also reflects on his experiences, stressing the importance of finding points of difference, pursuing happiness, and surrounding oneself with people who bring joy. He defines success as one's happiness and moral compass, emphasizing that financial success follows hard work and luck.    [35:38] He mentions that he values storytelling over writing books and encourages a conscious approach to managing life stress. Mark emphasizes controlling variables within one's control, letting go of stress in uncontrollable situations, and focusing on happiness for oneself and others. Reflecting on past challenges, he urges a perspective shift, advising not to sweat the small stuff and to navigate challenges resiliently. He then expresses optimism in the next generation's ability to make positive changes and leave a better world.   [39:22] Closing Quote: Remember, if you are not willing to risk the unusual, you will have to settle for the ordinary. -Anthony Robbins   Quotable Quotes: “Networking should come naturally to you.”   “Networking has to be genuine, and you have to genuinely appreciate people.”   “If you authentically care about people and engage in meaningful activities, success, sales, and other achievements naturally follow.”   “The key is to genuinely like and care about people, actively listen, and show interest in their perspectives.”   “Scaling a business involves bringing together individuals with diverse qualities.”   “In scaling a business, connect individuals authentically through a shared mission, vision, and values.”   “Successful scaling requires effective techniques, a robust team, and individuals with the right motivations.”   "There will be times in your life when you face challenges."   "You must be prepared to respond to inevitable and uncomfortable situations.”   “Success is defined by your happiness.”   "Financial success will follow if you work hard, catch a few breaks, and are fortunate.”   “If your guiding principle is happiness, and you're sincerely a kind person willing to dedicate some time to assist others, even if there's no immediate transactional benefit, then you're on the right path.”   “You will encounter challenges, which will build the resilience needed to navigate through them.”   “People learn from stories.”   “Control variables within your control.”   “If you can do it and find joy in the journey, we’ll ultimately reach a better place.”   Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Mark Rangell LinkedIn | Execullence Website | Ryte.ai LinkedIn |