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Banking Transformed with Jim Marous

Latest episodes

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Dec 26, 2023 • 44min

Adapting for 2024 Banking Success

Pål Krogdahl, Director of Technology Strategy and Advisory Services at Samlink, discusses transformative trends in banking. They touch on the global reach of fintech, challenges for banks, adapting to changing trends, embedded finance, partnering with third-party providers, and building an ecosystem for banking success.
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Dec 19, 2023 • 56min

Inside Story: Ally & Microsoft Groundbreaking AI Collaboration

Ally and Microsoft collaborate to develop Ally.ai, an AI platform for banking, focusing on productivity, security, scalability, and customer experience. They discuss the success of generative AI at Ally, the role of AI in organizations, the importance of education and culture, use cases of generative AI, and the power of AI in creating tailored experiences for customers.
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Nov 28, 2023 • 48min

How Emerging Tech, Data and AI are Reinventing Bank Marketing

Allison Cerra, CMO at Alkami Technologies, discusses the evolution of marketing, analytics-driven campaigns, personalization and technology's impact on banking. They also explore AI in database marketing, collecting customer data, and reports on digital banking readiness.
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Nov 21, 2023 • 54min

Predicting the Unpredictable: Banking's Next Decade

Brett King, a trailblazer in financial innovation, discusses the transformative changes coming to the banking industry. They explore the future of banking and the rise of AI and automation. They also delve into financial inclusion, regulatory issues, responsible banking, and the shift towards an investment model. They imagine a future with fully AI banks and discuss challenges in regulation.
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Nov 14, 2023 • 37min

The Future Normal: Navigating the Next Decade and Beyond

Trend curator and author Rohit Bhargava discusses the significant changes coming in the next decade and beyond. Topics include surprising trends shaping the future, adapting to changes in consumer behavior, the impact of technology on work-life balance in financial services, the intersection of financial services with wellness, and the importance of open-mindedness and gratitude.
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Nov 9, 2023 • 42min

How Generative AI is Changing the Face of Financial Services

Anu Sachdeva, global solutions & service line leader for banking and capital markets, joins the show to discuss the opportunities and change that generative AI can bring to financial institutions. They also explore key considerations, integration steps, and unexpected use cases. Sponsored by GenPact.
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Oct 31, 2023 • 44min

Generative AI: Hit the Gas or Pump the Break?

In this episode, the host interviews Ron Shevlin about generative AI in financial services. They discuss the potential and limitations of generative AI, its various applications in the industry, addressing bias and fairness, and the role it plays in enhancing productivity and creativity. They also provide insights on navigating the challenges of adopting generative AI and emphasize the significance of data utilization.
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Oct 24, 2023 • 57min

Harnessing Trends to Build a Stronger Future

Joining us on the Banking Transformed podcast is Rob Rubin, general manager of financial services at Insider Intelligence.In this interview, we unravel the latest developments in retail banking, including the intense competition for deposits amidst economic uncertainty, changes in digital marketing strategies, recent payment and lending innovations, the increasing role of trust, and the potential impact of generative AI.Rob provides perspectives on how banks can respond to these trends and best position themselves for the future at a time of immense challenges ... but also unique opportunities for those organizations willing to embrace change.
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Oct 19, 2023 • 40min

Building Deeper Relationships with Data-Driven Journeys

James White, general manager of banking at Total Expert, discusses how banks can leverage customer intelligence, personalize journeys, and transform relationships. Topics include building better engagement, driving results and building relationships through data-driven journeys, balancing internal and external data for customer privacy, and using data to build better engagement and solutions for customers.
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Oct 12, 2023 • 45min

The Future of Payments is Now: How Banks Can Keep Pace

In this episode, Jon Budd and Dr. Jorge Jimenez, the CEO and president of Juniper Payments, discuss the challenges and opportunities in the payments industry. They highlight the importance of upgrading payment systems and collaborating with service providers. The podcast also explores the benefits of automation, cloud technology, and the rise of third-party payment solution providers. The guests express excitement about the future of payments, including wider availability of instant payments. They emphasize the importance of embracing change in the banking industry and highlight the role of third-party solution providers in facilitating adaptation.

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