CEO of Alliant Credit Union, Dennis Devine, discusses the power of purpose in banking, emphasizing innovative strategies, superior rates, and customer service. He shares insights on challenges faced by credit unions in the digital age and offers advice for financial institutions to adopt a purpose-driven approach.

By enabling secure data sharing between financial institutions, fintechs, and third-party providers, open banking can foster innovation, enhance competition, and ultimately deliver better financial products and services to customers. With open banking, consumers will be able to access personalized services, compare offerings from different providers, and make more informed financial decisions.In this episode of Banking Transformed, Deep Varma, CTO at Alkami, explores the technological challenges, regulatory developments, and strategies for success in this new era of financial services.Deep also discusses how organizations of all sizes should be positioned to embrace the open banking revolution, leading to a more customer-centric, efficient, and embedded financial services landscape.This Episode of Banking Transformed is Sponsored by AlkamiAlkami’s Digital Sales & Service Maturity Model Assessment was developed to help banks and credit unions self-assess their digital maturity - and then take action on the results.Take this 5 question assessment and compare your responses to benchmark data collected from hundreds of U.S. based regional and community institutions and determine just how digitally mature your FI is. Get your results now, and with it details to support you on your path forward.Link to assessment tool: Sales and Service Digital Maturity Model Assessment

In a digital age, physical bank branches are still crucial with 72% of consumers prioritizing nearby branches. TD Bank's SVP discusses the adaptation of branches to meet evolving customer expectations. The importance of empowering bank employees in navigating digital banking is highlighted. The future of branch banking, customer relationships, and the role of cash are explored. Innovation labs, customer values, and digital processes in branch experiences are also discussed.

We're excited to welcome April Clobes, CEO and President of MSU Federal Credit Union back to the Banking Transformed podcast, recorded live at the Financial Brand Forum, to discuss the power of innovation through dynamic co-creation.As credit unions face increasing competition from nimble fintechs and larger traditional players, finding new ways to innovate and stay ahead of the curve is more important than ever. April and her team at MSUFCU have developed a unique approach to this challenge, leveraging in-house tech talent and a Credit Union Service Organization (CUSO) to create "composable solutions" that drive member value and growth.We explore the strategies behind this approach and learn how other financial institutions can foster grassroots innovation and accelerate the creation of new solutions, even with limited resources.This episode of Banking Transformed is sponsored by Microsoft:Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.More at Microsoft.com/financialservices

Today, we are joined on the Banking Transformed podcast by Abbas Merchant, ex- CMO and EVP at Regions Bank.It's clear that the role of the marketer is evolving, and those who can effectively harness the power of Gen AI while maintaining a focus on creativity, strategy, and consumer trust will be well-positioned for success. As a senior financial services leader with extensive experience in blending the art and science of marketing, Abbas brings a unique perspective on how Generative AI is poised to revolutionize the marketing landscape.In this episode, we explore the potential of Gen AI, its implications for marketers, and how it's set to transform the way we approach marketing strategies and operations.

Don Relyea, Chief Innovation Officer at U.S. Bank, discusses fostering innovation in a large financial institution, exploring cutting-edge technologies, shifting legacy cultures, and driving change. The podcast delves into strategies for digital transformation, forming FinTech partnerships, simplifying digital account opening processes, and cultivating a culture of innovation through continuous communication and training.

In today's rapidly evolving financial landscape, marketing has become a crucial driver of success for banks and credit unions. As consumer expectations shift and digital disruption accelerates, the role of the Chief Marketing Officer has never been more critical – or more complex.Recorded live at the Financial Brand Forum, I am joined on the Banking Transformed podcast by Melissa Stevens, CMO of Fifth Third Bank. We explore the art and science of modern marketing in the banking industry. Melissa also shares her insights on how Fifth Third is reimagining customer engagement, leveraging data analytics to drive personalization, and aligning marketing strategies with broader organizational objectives.Finally, she discusses the challenges of stemming 'silent attrition' in the face of increasing competition from fintechs and digital neobanks.

Derek White, CEO of Galileo, discusses the future of digital banking, human-centered design, and building trust in a digital world. The podcast explores the evolution of banking experiences, challenges of digital transformation, and strategies for adapting to the changing consumer marketplace.

Amber Isaku, VP of Lending at A+ Federal Credit Union, discusses digitizing and personalizing the lending experience while balancing streamlining processes and data personalization. She highlights democratizing data access for tailored experiences and maintaining a human touch in a digital landscape.

Maria Echeverria from Latinia discusses the challenges of delivering personalized banking experiences through real-time engagement. They explore the role of event-driven architectures, regional variances in banking, ensuring security and compliance, and the strategies for implementing technology solutions in financial institutions.