Well-Oiled Operations with Stacy Tuschl

Stacy Tuschl

Episodes

Mentioned books

undefined
Jul 21, 2022 • 20min

Improve Your Leadership Skills with Intentional Communication Guidelines

Avoiding conflict or difficult conversations with your team members isn’t going to magically make a situation better.  In fact, the longer you put it off, the worse it’s going to get. With intentional communication strategies, you can let your team members know what needs to change in a caring and respectful way. Things aren’t always done in alignment with your business best practices or company values. This could be because team members don’t fully believe that the system in place is essential or it could be because the system wasn’t clearly communicated. In any case, the needs of the business need to be intentionally communicated and you can’t let that team member continue to not meet your expectations. When you practice intentional communication guidelines, difficult conversations become easier and situations improve for everyone. 3 communication guidelines in this episode: Be Honest – state the facts and honestly express the consequences of the person’s actions. Use “I statements” – “I’ve noticed” “I believe” “I am in a difficult situation because of…” always avoid blaming or harmful, hurtful statements. If you aren’t able to maintain composure, postpone the conversation. Use logic vs. emotion – acknowledge the emotion first with empathy and then move on to the logic/solution. Taking the lead on improving communication will have a ripple effect on your team and clients. Comment ‘COMMUNICATION’ on this Facebook Post in our Facebook group to receive the PDF with these 3 tips I discussed here and other helpful suggestions to keep in mind. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call
undefined
Jul 19, 2022 • 19min

Measuring and Managing as a Roadmap for Success

You probably have certain consistent responsibilities for your team members. But when you think about those requirements are the tasks that they’re assigned sales-focused and clearly defined toward a specific goal? My guess is probably not. You and your leaders need to be setting goals by looking at your data. In today's episode, taken from our weekly live free training inside the Scale Your Small Business Facebook group, we’re talking about how to create KPIs. Your team probably has tasks like posting on social media a certain number of times per week, sending emails to current customers, and assessing your most reliable source of lead generation. But if their tasks aren’t goal oriented and sales-focused, they likely don’t feel very fired up about what they’re doing and can’t appreciate how the work they do contributes to the bigger picture of the success of your business. From your perspective, it’s easy to feel frustrated outsourcing tasks to team members without being able to identify the return on that investment. When you set up KPIs that are clearly defined and sales-focused, everyone knows exactly what they are working towards and why. Here are three key takeaways you can expect from this training: 1. How many KPI's should be assigned to each team member and how to decide where they need to focus. 2. Possible reasons KPI's don't get met and what to do if (when) that happens. 3. How to incorporate the KPI's for each team member into their performance reviews. A small team that focuses intentionally on a few KPIs for each member will see quicker and more measurable results than a team of 20 who isn’t tracking KPIs. To get started creating them for your business, head over to this Facebook post and comment METRICS to get a list of 75 ideas. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call
undefined
Jul 14, 2022 • 18min

Turn Mistakes into Lifelong Customers

Especially as you are transferring responsibility to team members they won’t always do everything perfectly. Rather than doubting your decisions to delegate, you can see mistakes as a learning experience for everyone and a chance to increase your customer retention. We’ve all had the experience of being so frustrated by a business’s mistake that we decide never to spend our time or money there again. But when you think back to those times, consider if it was truly that they made a mistake that was so off putting or if it was the way they handled it. I bet that when a business that has delivered excellent services or products in the past takes ownership of their mistakes and offers a chance at reconciliation you would take it rather than searching for another provider of that offer. In today's episode, taken from the weekly training inside the Scale Your Small Business Facebook group, I'm sharing three steps to turning mistakes into lifelong customers. 1. I'm revealing tips for how to actually plan for mistakes to happen and why it's so important that you do. 2. When a mistake does occur, you can take ownership in a professional way and I'll share what that has looked like in my businesses. 3. I'm sharing my thoughts on how to consider the needs and wants of your customer and offer a small opportunity to make an apology and show your appreciation for their continued business. To get a copy of the "oops card" we use at my dance studio when a mistake happens (and it does) head on over and comment 'oops' on this post in the Facebook group and we'll send it to you! Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call
undefined
Jul 12, 2022 • 16min

How to Test New Marketing Strategies Without Tanking Your Results

Today we're talking all about how to test new marketing strategies (without tanking your results). There are three main reasons to be cautious about jumping on every new marketing strategy you hear. In today's episode, I'll tell you how I keep myself from getting tripped up with new strategies because of the three things I know about other entrepreneurs who share "what's working" for them. Three key takeaways from this episode: 1. The advice I'm sharing here doesn't exclusively apply to marketing. You can use it to test and strategize with hiring, time management, etc. 2. When you need to try out a strategy and most importantly when you really don't. 3. If you decide to test something new, how to do so in a way that will be easy to track and eliminate confusion. It's really easy to fall into thinking that every new strategy you hear is going to be "the thing" that blows your results out of the water. I hope you come away from this episode knowing exactly how to see new ideas as a theory and how to test them without wiping out the success you're already experiencing. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call
undefined
Jul 5, 2022 • 24min

What to Focus on During Challenging Times

When the economic outlook is unpredictable, it’s normal to feel like you need to make some big changes in your business to drastically increase your revenue and create a safety net. But you’re already overworked and creating a new income stream seems nearly impossible with everything you already have on your plate. Instead of doing more, you just need A Framework for Creating or Optimizing Your Best Seller. Three key takeaways from this episode: 1. 3 questions to continually ask yourself that will keep you focused on what is most important. 2. A fill in the blank statement to keep consistent and continue slightly refining to be sure you are a business that stays afloat no matter what. 3. The next steps to take when you have your three questions answered and your statement solid. There are many ways you can increase sales and revenue and improve your profit margin, no matter what the uncertain circumstances are that you find yourself in. And it doesn’t involve doing more work or creating something new. I'm sure you'll come away from this episode with some practical suggestions you can take action on right now to begin optimizing your best seller. Remember you can comment ‘FRAMEWORK’ on this post to get the outline I mention here and some additional questions to ask yourself as you work through this process. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call
undefined
Jun 30, 2022 • 23min

Sneak Peak: New Requirements & Format for our Powerhouse Mastermind

If you've ever wanted an insider's look at what it's like to be in one of our mastermind programs, this is an episode you won't want to miss. We just hosted one of our retreat events for our powerhouses so you can grab some visuals to go along with this info from our IG story highlights. We always get lots of inquiries when we share our retreats on social, so I recorded this episode to give you the answers to the most frequently asked questions. Three key points to expect in this sneak peek episode: 1. Who our mastermind program is for. We recently modified our requirements and we have more entry-level programs available if the mastermind experience isn't right for you yet. I'm sharing all the details here. 2. The level of support you can expect. Get all the info about how we structure the strategy, accountability, and mindset work that are the signature pillars of our programs. 3. A glimpse into what you can expect to achieve as a powerhouse. We're all about making your business easier, allowing you to scale up while scaling back. I'll share more about the topics we cover that help you accomplish that. If you've ever considered joining a mastermind program so you can surround yourself with like-minded entrepreneurs and reach the level of success you're striving for even faster, there's never been a better time. If this episode has you fired up, we can't wait to talk to you more about it. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call
undefined
Jun 28, 2022 • 26min

Leveraging Visibility & PR with Stephanie Burns

I am so thrilled to share this episode with today's guest, CEO of the Wyld Agency and former Forbes contributor, Stephanie Burns.  Having been featured in Forbes twice, I can speak to the power of credible press opportunities to increase your visibility.  Fortunately, Stephanie has lots of insight to share with us on how important it is to get featured in well-known publications and exactly how to extend the life of any visibility strategy. Three key takeaways to expect from this conversation: 1. The unique way Stephanie views writing as a collaborative process and how to be successful with your content creation in a way that increases your visibility. 2. Whether or not it's crucial to get press features and how to actually make the most of it if/when you do. 3. A clear answer to exactly where to start when you're ready to get more visible. Of course as is her signature, she comes through with some super tangible ways to increase your visibility that you can start taking action on right now. I know you are going to love this episode and come away from it fired up to gain more momentum in your visibility strategy. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! ________ Ways to work with Stacy: 1. Snag our most talked about System - How to Hire an A-Player Assistant in 14 Days Or Less Here. http://www.aplayerassistant.com 2. Talk to one of our Scale Specialists and learn how Well-Oiled Operations can help you. Book a free call at http://www.stacytuschl.com/call  
undefined
Jun 23, 2022 • 28min

The Most Effective Ways to be More Productive

Becoming more productive really comes down to focus and clarity but with so many different things you could be working on, you’ll easily be pulled in too many directions. In today's episode, I'm sharing with you the ways you can start working more efficiently which will ultimately mean more time and financial freedom. Three tips to take away from this episode: 1. We have to remember that we are in control of our schedules. Make sure everyone on the team knows what they are working on and uses this important strategy for reducing distractions. 2. You want to hold your team accountable for completing their responsibilities. When you expect that they use this time management strategy I'm talking about here, you know what they are working on and when. 3. Intentionally create time in your schedule for the specific purpose I mention to prevent everyone from getting pulled away from their most important revenue-generating tasks to take care of something that could be done an hour or two later instead. Just like so many other things in your business, intentional productivity is a system. When you take the steps to prioritize clarity and focus, you continue moving forward with your task completion and energetically. There is a PDF download that goes with this training. Head on over to this POST and comment PRODUCTIVITY to grab the list of even more tips. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: WELL-OILED OPERATIONS: Learn how to remove yourself as the bottleneck of your successful growth and build a business that can run without you! www.welloiledoperations.com/register MASTERMIND: Check out the 4 inevitable stages of what it takes to become a powerhouse and successfully have your business work for you. Watch the FREE training here: https://stacytuschl.com/insider
undefined
Jun 21, 2022 • 39min

Letting Go of Hustle with Jenna Kutcher

This episode with (fellow Midwest) entrepreneur extraordinaire, Jenna Kutcher has been a long time in the making. Getting on her calendar is challenging because she's pretty well-known for her discretion in how she uses her time and energy, which is exactly why I needed to pick her brain.  With her new book, How Are You Really?, coming out in the next few days, I'm so glad she and I were finally able to connect as friends and entrepreneurs for this special conversation. Three noteworthy gems you can expect to take away from this episode: 1. The trick your brain is playing on you when you witness the success of others and how to know what is actually meant for you. 2. Her tip for that drinking out of a firehouse feeling when you go to a mastermind type event and want to implement all of the ideas you hear. 3. The mindset shift to get us through the polarizing experience we face as female entrepreneurs and how to move forward with clarity. And because she's the queen of reserving her calendar for what's most important, you can also expect to learn the mind-blowing way she suggests graciously declining when you need to say no to something out of alignment with your values. This conversation is so meaningful and special and whether you're a brick and mortar business owner, digital, or a combination of both, you'll gain some powerful insight here. Be sure to follow along with Jenna's adventures at jennakutcher.com and listen in to The Goal Digger podcast. Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: WELL-OILED OPERATIONS: Learn how to remove yourself as the bottleneck of your successful growth and build a business that can run without you! www.welloiledoperations.com/register MASTERMIND: Check out the 4 inevitable stages of what it takes to become a powerhouse and successfully have your business work for you. Watch the FREE training here: https://stacytuschl.com/insider
undefined
Jun 16, 2022 • 33min

Direct Mail as the New Facebook Ad with Dave Fink

If your Facebook ads aren't working the way they used to, you'll definitely want to listen in for this conversation with Dave Fink, who believes the best kept marketing secret is in your mailbox. As the CEO of Postie, a company reinventing direct mail for a digital world, Dave is bringing a wealth of knowledge to this episode about how small business owners can leverage this tried and true strategy. Top three takeaways from this episode: 1. What type of businesses can use direct mail? 2. The budget range you can expect to need to get into direct mail marketing. Beyond that, we talk about the more important questions to be asking to test if it's the right thing for your business. 3. What effective testing looks like to assess what's working and what's not. I got so much out of this conversation and my wheels are turning with how to use direct mail for either (or both!) my online and local businesses. There's something for everyone here. This is a bandwagon you won't want to miss! Did you love today’s episode? 1. Take a screenshot and share it to your IG stories. Tag me @stacytuschl! 2. Leave us a rating and review on Apple Podcasts! _______________ Ways to work with Stacy: WELL-OILED OPERATIONS: Learn how to remove yourself as the bottleneck of your successful growth and build a business that can run without you! www.welloiledoperations.com/register MASTERMIND: Check out the 4 inevitable stages of what it takes to become a powerhouse and successfully have your business work for you. Watch the FREE training here: https://stacytuschl.com/insider

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
 Get the app