The Ninja Selling Podcast

Video Makes the Real Estate Star Matt and Garrett are extremely excited to delve into the world of video marketing in the real estate industry with Darin Dawson, co-founder and president of BombBomb, a company whose mission is to make it easy for users to build relationships through email, text, and social media. Their conversation centers around the core thought process behind BombBomb and Ninja Selling, emphasizing the importance of building relationships, and Darin shares the story of how BombBomb evolved from targeting nonprofits to becoming an industry focus in real estate.  Our trio also highlights the many benefits of using BombBomb, and goes on to explore the various situations in which video can be used effectively. They emphasize the importance of being personal and authentic in communication, and argue that automation and mass messaging are not effective in building long-term relationships. Join Darin, Matt, and Garrett here today to learn the power of video to convey emotions and build stronger relationships in your business, and how it can help you, too, reach real estate stardom. Other great lessons can definitely be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: Darin Dawson, BombBomb, and what they offer clients Videos role in increasing engagement and enhancing the recipient experience Building relationships with leads and past clients through personalized video messages Video’s advantage over text for communication  How video saves agents time and effort Including a call to action in the video message Building deeper connections with clients How personalized video communication triggers reciprocity   Quotes: "Relationships matter a whole lot, and our businesses are built on relationships." "Video helps you build know, like, and trust." "Taking the time to produce a personal video makes a whole difference in the communication." "Real estate is a relationship-driven business. If you want to stay in business, you have to care about your clients and nurture your relationships with them." "The power of video is that it allows you to convey enthusiasm and build trust and relationships, which is difficult to achieve through text-based communication." "Automation and mass messaging are not effective in building long-term relationships. To succeed in the real estate industry, you need to focus on building deeper connections with your clients." "Personalized video communication triggers reciprocity and can help build strong relationships with clients. It's important to be personal and authentic in your communication to stand out in the digital age."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study BombBomb  

Developing Dynamic Databases Today’s episode is all about mover rates and the importance of regularly updating and growing databases as Matt and Garrett discuss the need to add new people to your database continually and not rely solely on your existing contacts. Given that about 15% of your database will disappear every year due to a variety of factors, our hosts stress the importance of being proactive in seeking out new connections regularly, building relationships with referrals, and focusing on life changes that can drive real estate change. Practical advice to print out databases and highlight gaps in contact information for people is also shared. Our Ninja experts go on to emphasize that growing your database is not just about finding transactions but building relationships with people that can lead to future transactions. They discuss the different levels of building a database, from helping people with real estate to simply talking to people and creating new relationships. Noting that AI can never replace these relationships, Matt and Garrett stress the fact that maintaining them is essential to being irreplaceable in the industry. Ultimately, the message here today is that focusing on your database will lead to its expansion and greater success, as the more people you socialize with, the more opportunities there will be to help people as a trusted professional in their lives. Other great opportunities can definitely be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: The mover rate and growing your database Natural atrophy Maintaining a dynamic database Adding new people proactively to your network Letting go of the past and focusing on building relationships with referrals Focusing on life changes that can drive real estate change AI and personal relationships Being irreplaceable in the industry   Quotes: "If you're going to run a relationship business, you always need to be adding to your database. It's never 'I’ve got a group and I'm good'." "We always have to remember that our database is a snapshot of the world around us, and the world around us is constantly changing." "We have a lot of people who are staying put, and it's up to us to continually add new people to our database to keep it active and fresh." "It's not necessarily about numbers. It's about quality and keeping your database fresh and active." "Life change is always going to drive real estate change." "I am watching way more transactions lean to the relationship side." "Focusing on your database is the most overlooked Ninja Nine success habit." "AI will never replace your personal relationships, though - understand that.”   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Revving Up Your Systems Matt and Garrett take as deep a dive as possible given the time available into the spectrum that exists within systems and to offer some examples of what either end of these spectrums can look like. Delving into such areas as handwritten notes, voicemails, and real estate reviews, they emphasize the importance of understanding the different levels at which these systems can be utilized. They also note that, by focusing on the intention behind each system, individuals can build genuine connections with clients and move beyond treating them as business tactics. Matt and Garrett also explore the importance of self-care and mindset in achieving success in business, and discuss the power of affirmations as well as the impact of a positive mindset on achieving unexpected positive outcomes. The value of coaching and community in helping individuals identify and overcome obstacles and the importance of taking care of one's mental and physical health are also explored. Join our Ninja experts here today to learn how prioritizing self-care and personal growth allows you to approach your business with intention and authenticity, which will inevitably lead to long-term success. More insightful information and advice can definitely be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: Systems and the spectrum within each one Effective communication techniques The importance of shifting intention to the other person in conversation The significant impact of personalized, in-person real estate reviews Lunch meetings and postcards as effective relationship-building tools Self-care, affirmations, and mindset as important factors in business success The value of coaching and community in overcoming obstacles and achieving success.   Quotes: “Every bit of this is energy you're sending out, and the higher impact the energy, the more likely the energy is going to come back” "If you're doing things for yourself at a higher level, you're naturally going to do things in your business at a higher level." "It's amazing when somebody comes in and says, ‘I'm going to help you see maybe a different way that you can do it.’" "If you pull somebody specifically off your warm list, somebody having a life change, I have seen upwards of, like, a 60% return." "It is important to shift the intention to the other person to make them feel good rather than just checking the box on the system."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Phone Calls, Texts, and Effective Communication Today, Matt and Garrett turn their Ninja spotlight on the benefits and drawbacks of phone calls and text messages for communication. Together, they emphasize that both are useful supplements to personal relationships rather than replacements, as well as the significance of visual aids and handwritten notes in enhancing text messages. The importance of effective communication through tonality and body language is also explored. Throughout the episode, our hosts highlight the importance of building personal relationships in business through this effective communication. They caution against overreliance on text messages, noting their limitations and potential for misunderstandings. In essence, our Ninja experts take the opportunity today to encourage everyone to use a variety of communication methods, including phone calls and text messages, to strengthen relationships and build success. More encouragement can definitely be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: The importance of making connections The flow spectrum of communication  Utilizing different modes of communication The value of phone calls over texting as a substitute for personal conversations Building personal relationships  Providing care and attention to one's database Effective communication   Quotes: "I think the big picture we need to start with is making the interactions that we want to make with people on the level that we know is going to make Ninja really come to life." "However, if you are counting your text messages as FORD conversations, we are missing an incredible opportunity." "The people that I know that are killing it, Garrett, the people that are in our coaching program that are putting up high numbers, they're on the phone a lot." "Text messages, words alone on their own, lead to so much miscommunication." "Do not substitute the phone call with a text message. I don't think it's going to yield you the same results whatsoever."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Wake-Up Money with Larry Kendall It's time for another exciting episode of the Ninja Selling podcast, and today, Matt and Garrett are joined by the one and only Larry Kendall. Together they discuss all things "Wake-Up Money" and real estate investment. Together, they point out that, as real estate agents, it's crucial to understand this topic not just for personal wealth building but also to help your clients build wealth. Inlight of this fact, they cover the basics of real estate investment, including how to get started, the benefits of investing in real estate, and how it can help you achieve financial freedom. As the guru of Wake-Up Money, Larry has been teaching this concept for 40 years and helping people create wealth through real estate investment. He notes that real estate is one of the best vehicles for wealth creation, and he shares the 20% rule, where 20% of people who attend Wake Up Money seminars end up buying investment properties. Along with Matt and Garrett, he discusses how real estate investing can help you achieve financial freedom and why it's essential to understand it. They also delve into the importance of living below your means to create investment money, controlling spending, and keeping your baseline under control. Before he’s done, Larry also introduces and explains the investment pyramid model for listeners. Larry Kendall, The Ninja Selling King, is in the house here today - you owe it to yourself to tune in and soak up as much of his wisdom as you possibly can!  More wisdom can be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: The 20% rule for investing in real estate The importance of living below your means to create investment money The investment pyramid model for real estate investment Benefits of owning investment properties The risks of investing in vacation rentals  A formula for investing in vacant land Wake-Up Money seminars Resource recommendations for further education   Quotes: "There's just huge opportunities right now for everybody." "The most important influence on your success is your reference group, your peer group, the people you're hanging out with, the people that you're learning from." "The power of leverage is huge." "Real estate is a great vehicle for wealth creation." "Networking is critical in this business."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Integrating Ninja into Your Existing System Welcome once again to the Ninja Selling podcast with your favorite hosts, Matt and Garrett! Today’s episode is all about taking your established real estate business to the next level with the Ninja Selling approach as our hosts share practical advice on how experienced agents can integrate Ninja techniques into their existing systems. Understanding the challenges that come with adopting a new philosophy, they provide actionable steps to overcome them, and also explain how the Ninja Selling philosophy differs from other sales training programs and why understanding these differences is crucial to achieving success.  During the episode, Matt and Garrett discuss how agents who already have working systems can integrate the Ninja Selling approach, and explain the benefits of working with referrals over strangers, as well as how to embed the Ninja philosophy into an existing system. The episode is filled with practical tips and valuable insights that help you take your real estate business to the next level and is a must-listen for all experienced agents looking to integrate the Ninja philosophy into their existing systems and achieve even greater success in their business. More valuable insights and advice can be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: The challenges experienced agents face when adopting a new philosophy Understanding the philosophical differences between Ninja Selling and other sales training programs How to embed Ninja philosophy into existing systems Working with referrals over strangers The importance of focusing on relationships The dangers of trying to merge other systems with Ninja Selling How experienced agents can let go of their old systems and embrace new ones The need for a growth mindset and a willingness to change Transforming buyer and seller processes, marketing, and relationships Having a team on board   Quotes: "You've got to let go of some of that stuff. It's one of the biggest challenges for an experienced agent." "It all starts with the philosophy. And if you have a good expired listing strategy, you can embed a Ninja philosophy into that same thing." "My favorite is when somebody says, 'Has all this business been here the whole time?' Yeah, it has been. It's just under the surface." "When you're working with strangers, it's very difficult to have a whole lot of control over those people because again, you don't have the relationship to rely on." "We're going to change how when we make a phone call I'm not making a phone call looking for a piece of business. I'm looking for making a phone call to literally enhance my relationship with somebody and my connections with people." "It may not help you sell that home any faster. It may not help you win that listing any more than you would if you were using your old process, but you're showing up at a different level that has something click in the people that you're working with." "Surround yourself with people that are in that same thing. They're all pushing themselves to learn more, to be better, to grow in this chosen field."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

What Exactly Does My Client Want? In this latest episode, Garrett and Matt focus on the pre-listing interview and its importance in the real estate industry. Before diving into this topic, they take a moment to highlight the large and active community that makes up the Ninja Selling podcast facebook group, and encourage listeners to join if they have not already. From there, they begin their discussion regarding the significance of asking the right questions during the pre-listing interview to gather valuable insights that can help both agents and clients succeed in the market.  Our hosts review how the phrasing of questions can influence clients' answers, how it is crucial to separate emotions from the pricing process, and the value of having a clear understanding of clients' goals before setting a list price. They note that, by conducting a pre-listing interview, real estate agents can gather crucial information, guide clients towards a pricing strategy that aligns with their objectives, and position clients effectively in the market, setting them up for success.  As you will hear today, the significance of conducting a thorough pre-listing interview cannot be overstated as a highly effective tool to gain valuable insights and help clients and agents alike achieve their goals in the real estate market. More valuable tools can be found by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: The helpful nature of Ninja Selling podcast community The buyer and seller processes The pre-listing interview  Giving clients clarity in making informed decisions Success for the realtor, the homeowners and the clients  Asking the right questions and getting the words to come out of the client's mouth  Helping the client first Prioritizing long-term goals over day-to-day tasks The power of hypothetical questions Helping clients articulate their desires and develop a plan to achieve them Helping agents guide clients towards a list price that aligns with their goals   Quotes: "If we support each other, that is going to change how homeowners experience their homes and go through these processes." "The buyer and seller processes exist primarily to help the client first." "Success in real estate is not about us. It's about them." "The conversation is what's going to wake somebody up." "I know what's wrong, I can see what's broken, and I can order parts." "Every question on there, for the most part, is designed to have the words leave their mouth where they're having to say these things out loud." "The market will determine what the home is worth. We're trying to find the range so that we can attract the people in that range that will set the right value for us and help us move forward." "When you find clarity around this, they sell themselves. They start moving on their own really fast." "It's our responsibility to make sure they have clarity so that they set the price at a point that's going to help them achieve their goal." "We need to ask the right questions and get out of these people's way."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Assistants Assistance with Shelley Culbertson Matt and Garrett welcome a very special guest, Shelley Culbertson, to the podcast today. A highly successful real estate agent and coach from Medford, Oregon, Shelley joins our hosts for a discussion regarding how to hire assistants effectively and efficiently. She shares her unique approach to bringing on assistants to help with your business - an approach which may seem counterintuitive to some - and explains how it has worked for her and how it can work for others.  Along the way, Shelley emphasizes the importance of clear communication, documented processes, and the need to be open with employees about bringing in additional help. She also discusses the importance of letting go of employees quickly if they are not working out, notes the fact that her team dynamics follow a strict code of ethics, and shares insights into creating a successful team. A fascinating guest with a wealth of wisdom and experience, Shelley Culbertson shares so much here today that will prove extremely beneficial in helping listeners achieve their goal of maintaining an effective and sustainable business model. Even more wisdom can be yours by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: Shelley’s background in real estate and coaching Her approach to hiring assistants and why it works Tips for finding the right assistants Training assistants effectively Letting go of assistants when the time is right The need for clear communication and documented processes  Being open with employees about bringing in additional help when needed. Addressing red flags early on Employees understanding that they are representatives of the brand Team dynamics are built on a strict code of ethics Providing quality service upfront to build long-term relationships with clients   Quotes: "I bring them on, I take them to a certain level, and then I kick them out of the nest." "One of my missions is to make it a better industry, one agent at a time." "You have to really put the work in upfront so that the payoff is at the end." "It's not just about hiring the right person; it's about training them properly." "Hire slow, fire fast. I think take your time to really find the right person, but if it's not the right person, you’ve got to get them out of your world." "These are things that you want to address early on to make that determination. Is this person going to stay and learn or is this person going to move on and build a different type of business?" "When you bring on...a buyer's agent, they are representative of your brand. They're not John Smith agent. They're a Shelley Culbertson team agent." "We will not represent a buyer or seller in the same transaction." "I did not get into this industry so I could manage agents." "At a certain point, it is not possible to accommodate everyone's preferences."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study

Using Fear of Judgment to Your Advantage Piggybacking onto their most recent episode, today Matt and Garrett discuss the fear of judgment in the real estate industry and how it can hold agents back from being customized in their business. They examine the psychological factors that contribute to this fear, including self-judgment, comparing oneself to others, and the fear of standing out, and highlight the importance of stepping outside of one's comfort zone and using fear as a catalyst for growth. As they note here today, fear of judgment is prevalent in the real estate industry, but it is important to embrace it and use it to drive success. Acknowledging that agents are often concerned about their reputation among their peers. Matt and Garrett offer practical advice on how to navigate situations where fear of judgment may arise, such as when a client changes their mind about a deal or when an agent must stand their ground against other realtors. They emphasize the importance of prioritizing clients' best interests and building a strong reputation for standing up for them. While it may be challenging to make difficult decisions and face judgment from others, our hosts argue that doing so can ultimately lead to new business opportunities and long-term success in the industry. In the end, fear of judgment should not hold agents back from achieving their goals, and instead, it should be embraced and used as a powerful motivator for growth and success. You can discover even more powerful tools by joining the community of almost 12,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: Fear of judgment and its prevalence in the real estate industry How it can hold agents back from being customized in their business The psychological factors at play Stepping out of your comfort zone and embracing fear to grow The opportunities that arise when an agent is customized in their business Overcoming fear and using it to your advantage The role of the Ninja Selling community in helping agents overcome fear and judgment Building a strong reputation for standing up for clients  Prioritizing your clients' best interests Navigating difficult situations Focusing on the long-term goals   Quotes: "We're constantly watching. We're constantly looking. We're constantly hopefully not comparing in a negative way, although that's happening. And then we also are constantly judging, which is not necessarily a good thing." "The only way you can get past fear is to face it head on." "Fear is always going to be there, but it's how you react to it that matters." "The biggest thing you can do is start to listen to yourself and start to understand what you're really about and what you're trying to accomplish in this world." "Those are the moments where you’ve got to stop and say, ‘Hey, I work for the client, and that comes first.’" "Agents should focus on the long-term goals and not just short-term gains." "Overcoming the fear of judgment can be difficult, but it can also lead to personal and professional growth."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study  

Creating a Positively Unique Experience for Your Clients The power of customization in the real estate industry is the topic for this latest installment of the Ninja Selling podcast. In their conversation today, Matt and Garrett discuss various ways to personalize the experience for clients, emphasizing that customization goes beyond just logos and colors. Together, they explore the different types of customization, including from a brand perspective or a client's point of view, examine what is worth customizing and what is not, and discuss the importance of creating a unique experience for clients which can set an agent apart from the competition and encourage word-of-mouth referrals. From there, our hosts delve into the listing side of customized services, highlighting how unique services can be offered during the listing process. They discuss the benefits of hosting special open houses for the neighborhood, offering unique marketing materials, and creating a timeline to celebrate each milestone in the process. Matt and Garrett go on to emphasize the importance of having a flow and bouncing ideas off others to create a fully customized experience, and finish up by noting that customization is a powerful tool for shaping public perception of an agent's brand and leaving a lasting impression on clients. You can discover even more powerful tools by joining the community of almost 10,000 Ninjas who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.   Episode Highlights: What customization can mean for real estate agents What is worth customizing and what is not Finding a balance between being unique and not wasting time and energy Customized services in the listing process Shaping an agent's brand in the community Advice on how to approach customization Creating a positive experience for clients How small gestures can make a big difference Making clients feel important and unique Focusing on the experience rather than just logos and colors The importance of having a flow and bouncing ideas off others Leaving a lasting impression on clients   Quotes: "Customization is not about being different for the sake of being different. It's about creating a unique experience that sets you apart and benefits your clients." "When it comes to customization, it's important to find a balance between being unique and not wasting time and energy on things that don't matter." "The key to success in real estate is creating a positive experience for your clients. Customized services can help you do that." "There's no one-size-fits-all approach to customization. It's up to each agent to determine what is worth customizing and what is not." "Customized services can help shape public perception of your brand and set you apart from the competition." "What are the points where we can interject this feeling to the client, where they feel like something's happening just for them?" "Customization is a powerful tool that sets businesses apart and encourages word-of-mouth referrals."   Links: www.TheNinjaSellingPodcast.com Email us at TSW@TheNinjaSellingPodcast.com Leave a voicemail at (208) MY-NINJA   Ninja Selling www.NinjaSelling.com @ninjasellingofficial   Ninja Coaching: www.NinjaCoaching.com @ninja.coaching   Ninja Events www.NinjaSelling.com/Events   Garrett garrett@ninjacoaching.com @ninjaredding   Matt matt@ninjacoaching.com @matthewjbonelli   The Ninja Selling Podcast Facebook Group Ninja Coaching Book Study