Ep.188 - Alex (@aebridgeman) is joined by Edward Coady (@EdwCoady).My guest on this episode is Edward Coady, CEO of Mainely Grass, a Chenmark-owned company he is taking over leadership for from former CEO and past podcast guest Palmer Higgins. Edward joined Chenmark through their GVP (Generalist Vice President) program, the same way past guests Sean Joy and Philip Hussey joined their Chenmark companies as CEO. The GVP program is Chenmark’s CEO accelerator program to get folks first experience in a portfolio company and then as CEO of a new acquisition or current company.Edward and I discussed designing high conversion website design, his new CEO role and early lessons, Chenmark’s GVP program, repetition, and much more.Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn. Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/Links:Edward on TwitterMainely GrassHotJarSunday Lawn CareTopics:(00:03:26) Edward’s experience transitioning from CFO to CEO(00:12:23) -The Sales Funnel and implementing content marketing(00:18:13) The reason for not adding mowing as a service(00:21:53) Optimizing for customers to take action(00:23:25) HotJar(00:26:32) Where Edward looks to improve the organization’s website(00:28:32) Systematic approaches to getting feedback(00:31:36) A/B testing as the CEO(00:33:19) Edward’s main areas of focus(00:44:49) Process improvements that need to wait for implementation(00:46:57)How Edward plans out his tasks(00:49:43) What are you most excited for?(00:51:09) What’s a strongly held belief you’ve changed your mind on?(00:54:19) What’s the best business you’ve ever seen?

Scott Alderman, partner at Trilogy Search Partners, and Alex Temel, partner at law firm Sidney Austin, discuss deal structuring and legal diligence in a search acquisition. They cover key steps in the legal process, risk mitigation, working with sellers, staging, reps and warranties, and advice for entrepreneurs working with legal counsel.

Brian Yormak, co-founder of Story Ventures, discusses the classification of data companies, attractive API business models, and the importance of proprietary data in investment decisions. They also explore data legislation, finding the right founders to back, and the value of people data in data-driven businesses.

Michael Horowitz, who sold a roll-up of 20 Wingstop franchise locations, discusses the pros/cons of franchising, choosing a brand, debt usage, and challenges of managing multiple locations. He also shares insights on transitioning from finance to managing fast-food employees and the appeal of food franchises.

Nick Huber, founder of multiple companies, discusses his role as a leader in his expanding business empire. He emphasizes the importance of delegation and recruiting talented individuals. The podcast covers momentum in business, studying great entrepreneurs, and the challenges of finding skilled individuals in different roles and creating a motivating environment.

Ep.183: Alex (@aebridgeman) is joined by Mark Valdez (@_markvaldez).My guest Mark Valdez is the founder and CEO of Eads Bridge Holdings, a holding company with a tech-enabled thesis, and now the owner of a behavioral health business, Stokes Counseling. Mark and I talk about what a tech-focused thesis looks like in practice and what it means to be a software-defined holding company, dynamics in the new acquisition, where tech makes the greatest impact, and building a holding company team. This is also Mark’s second appearance on the podcast, so head to episode 55 for more background on Mark and Eads Bridge. Please enjoy my second episode with Mark Valdez.Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn. Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/Links:Mark on TwitterEads Bridge HoldingsThe Eads Bridge SubstackStokes CounselingTimestamps(00:04:18) Thoughts on Hedge Funds(00:05:35) Pursuing a Holdco model(00:07:57) The story of Eads Bridge(00:14:44) Questions to find problems in processes(00:16:17) Mark’s first acquisition(00:19:20) Tools and products that are obvious add-ons to a new business that’s acquired(00:22:32) Company growth perspectives for mental health companies(00:25:09) Factors to monitor in a marketplace business(00:27:49) Marketplace businesses Mark takes inspiration from(00:29:54) Evaluating Founder fit(00:34:08) Characteristics of well-run talent networks(00:37:36) Key roles EBH fulfills for portfolio companies(00:39:24) Being a software-defined Holdco(00:41:55) Approaches to take with a long-term hold mentality(00:44:20) Thoughts on investing in software subscription businesses(00:45:44) Top of mind focuses for the rest of 2023

Jim Vesterman, an expert in managing seller relationships, shares insights and experiences in this episode. Topics include ideal sellers for search fund acquisitions, managing relationships in a business, negotiating numbers, and the importance of maintaining relationships with advisors in mergers and acquisitions.

Ep.181: Alex (@aebridgeman) is joined by Ben Tagoe (@btagoe).My guest today is Ben Tagoe, CEO of Objective Management Group who through a partner network provides sales assessments to sales teams and individual salespeople. Founded over 30 years ago, they have assessed millions of salespeople and 10s of thousands of companies across hundreds of industries. They are a fascinating business that I’m excited to talk about today.Ben and I talk about the various ways they evaluate and coach sales teams, the power of active listening and tools to improve, trends he’s noticed at the best-performing sales teams, operating a company with a small headcount relative to its impact, and his past role as Chief of Staff at OnDeck and the various flavors of the Chief of Staff role he’s observed. Enjoy!Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn. Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/Links:Objective Management GroupBen on LinkedInTimestamps:(00:04:03) The history of OMG and their business model(00:06:10) The different product categories offered at OMG(00:08:46) What are the methods for evaluating a salesperson or sales team?(00:16:20) Improving active listening(00:19:58) To-do lists(00:21:19) The practice of changing belief systems(00:24:40) Common themes across OMG’s case studies(00:27:56) Skills that correlate with effective Sales Management(00:32:31) The pros and cons of OMG’s small team size(00:36:36) The importance and function of the Chief of Staff role(00:48:11) What’s a strongly held belief you’ve changed your mind on?(00:50:04) What’s the best business you’ve ever seen?

Ep.180: Alex (@aebridgeman) is joined by David Dodson (@Dave-Dodson).My guest today is David Dodson. David is an investor, former CEO, professor at Stanford, and as of July 13th, 2023, an influential author having published his first book, The Manager’s Handbook. I read an advance copy ahead of the recording and was incredibly impressed with how strategic and tactical it was in showing you how to become a more productive leader.The book examines the five essential managerial skills David has observed across some of the most ambitious CEOs he knows, and it’s written in a format designed for busy leaders who don’t have time for fluff. Given this show’s focus on ambitious CEOs and David’s wide reach across the CEO world, I can’t think of a better guest or topic for this show. Enjoy our conversation, and I highly recommend picking up a copy of The Manager’s Handbook.Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn. Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/Links:Pick up a copy of The Manager's Handbook by David DodsonDavid on LinkedIn Timestamps:(00:05:21) David’s experience as a first-time author(00:10:39) The decision to design the book for busy people(00:12:29) The challenge for CEOs to read given their time constraints(00:15:14) The 5 skills that are common among great leaders(00:23:56) How readers can apply the book’s lessons to their company(00:28:20) How to improve meetings(00:33:24) Radical Candor(00:39:41) The impact effective communication has on the 5 skills(00:48:48) Thoughts on good hiring(00:51:52) Successfully onboarding a new hire(00:55:34) Knowing when to fire an employee(00:57:27) The fanatical custodian of time(01:02:16) Best email & Slack habits(01:10:52) What section David would add to the next revision

Ep.179: Alex (@aebridgeman) is joined by Julian Scadden (@JulianScadden).My guest today is Julian Scadden, CEO of Nexstar, an industry education, coaching, content, and data business all-in-one for plumbing, HVAC, and electrical companies. I am super excited for this episode. This is a fascinating company and has been mentioned by no less than three other podcast guests to me, so I’m thrilled to sit down with Julian today.Julian and I talk about Nexstar’s business model and ownership structure, which is really unique, how they help member companies, what the best-performing companies in their membership do, developing and maintaining a sharing-based culture, and so much more. Enjoy!Listen weekly and follow the show on Apple Podcasts, Spotify, Google Podcasts, Stitcher, Breaker, and TuneIn. Learn more about Alex and Think Like an Owner at https://tlaopodcast.com/Links:Nexstar NetworkJulian on LinkedInTimestamps:(00:03:40) The correlations between Clear, TSA Pre check & Nexstar(00:06:08) An overview of the Nexstar business model(00:15:21) What a typical year looks like for a member of Nexstar(00:24:43) Potential threats to the culture of sharing built at Nexstar(00:28:22) Scarcity vs. abundance mindset(00:32:39) Common themes across Founders thriving within Nexstar(00:37:53) Ways to test and use predictive analytics(00:40:37) How the market for businesses on Nexstar has evolved(00:43:59) Raising a competitor vs. fighting them(00:46:57) Customizing a service for larger-scale businesses (00:51:40) What’s a strongly held belief you’ve changed your mind on?(00:53:28) What’s the best business you’ve come across?