The Cash Flow Contractor

Sergio Garcia, a seasoned countertop contractor and owner of Alpha Surfaces, shares how hiring an assistant transformed his business mindset. He discusses overcoming the initial overwhelm of multitasking and the joy of delegating responsibilities. The conversation highlights the significance of structured routines and effective communication tools that led to streamlined operations. Sergio emphasizes that having the right support not only made his work enjoyable again but also reignited his passion for his craft.

Discover the power of focus in project management and how it influences success. The discussion emphasizes clearly defining project scope for seamless collaboration. Learn the art of effective bidding and the importance of daily team communication for accountability. It also highlights the necessity of meticulous expense tracking to ensure profitability. Lastly, the hosts stress the significance of delegation to prevent distractions and enhance overall efficiency in construction projects.

Chad Prinkey, CEO & Founder at Well Built Construction Consulting, reveals the secrets behind successful construction businesses. He discusses the vital habits of market leaders, such as strong financial management and a people-first culture. Prinkey emphasizes the importance of specialization and effective training programs to adapt to evolving demands. He also shares insights on optimizing internal communication through daily huddles and the significance of fostering a positive company culture, which ultimately drives growth and success in the construction industry.

James Hatfield, a serial entrepreneur with a diverse background in power washing, painting, and technology, shares his insights on enhancing customer service through innovative tools. He discusses how LiveSwitch outperforms traditional apps like WhatsApp for remote assistance, revolutionizing contractor-client interactions. Hatfield emphasizes the importance of leveraging video technology for improved customer engagement and operational efficiency. He also touches on supporting former inmates in entrepreneurship, highlighting resilience and community building.

In this engaging discussion, Joe Crisara, America’s service sales coach, shares his vast expertise in construction sales. He reveals common sales pitfalls that contractors face, emphasizing the importance of understanding consumer value. Joe narrates a personal sales failure story, highlighting lessons learned. He stresses the need for personalized service, effective communication, and a strong company culture. Joe shares four key strategies to stop losing sales, such as building relationships and offering varied pricing options. Tune in for practical insights to boost your sales success!

Struggling with whether to keep or release an employee? In this episode, we tackle the hard truths about terminations, cultural impact, and why the right move might be the hardest one.Time Stamps01:44 - Introduction and Initial Dilemma02:08  - Immediate Action vs. Strategic Replacement04:02  - Consequences of Delaying Termination05:56  - Cultural Impact and Employee Morale09:58  - Challenges & Considerations When Firing An Employee13:51  - Performance Plans and Coaching17:35  - Reasons to Consider When Firing an Employee24:54  - Implementing Change and Upholding StandardsSnippets from the Episode" What is the benefit of waiting? If it's that you think they'll change, the preponderance of the evidence says, no, they won't.” - Martin You're suffering and you're not replacing. You've still got a square wheel out there. You've got to get a round wheel.”  - Martin“Nothing to ruin a good employee faster than you tolerating a bad one.” -Martin ”Performance plans don't work, unless the performance plan is for the manager.” -Khalil24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantResourcesCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Hollandtheprofitproblem.comannealbc.com   Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cashflow ContractorSubscribe to our YouTube channelSubscribe to our NewsletterFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow Contractor

In this discussion, Mike Andes, founder of Copilot CRM and expert on scaling construction businesses, shares essential strategies for achieving real growth. He delves into the crucial difference in skill sets needed to grow from one to ten million in revenue. Mike emphasizes the power of software in driving business efficiency and discusses the importance of systematizing operations. He also addresses the significance of understanding business capacity and the vital role of hiring the right talent, especially executive assistants, to optimize success.

Dive into the world of AI and its transformative impact on construction businesses! Learn how function charts can streamline operations and enhance efficiency. Discover innovative AI tools that automate tasks, from managing emails to creating knowledge bases. Moreover, explore strategies for evaluating employee performance and redefining job roles. With insights on adapting to new technology and maximizing organizational structure, this discussion is a treasure trove for contractors looking to level up their operations!

Are you a construction business owner juggling countless tasks and feeling stretched thin? Do you wish you had more time to focus on growth? Find out how a versatile Owner's Assistant can lighten your load, optimize your workflow, and take your business to the next level!Time Stamps02:42 - Episode Intro03:49  - The Importance of Delegation06:09  - What is an Owner's Assistant?18:12  - Challenges and Solutions in Hiring Assistants21:55  - Real-Life Examples of Owner's Assistants26:38  - How to Find an Owner's Assistant29:27  - Leveraging Global Talent 39:35  - Onboarding & Training an Owner's Assistant44:54  - 24 Things You Need to Effectively Hire an AssistantSnippets from the Episode"The best business owners out there are using delegation, and they're using it very effectively.”  - Khalil Benalioulhaj “It's lonely as an owner because you feel like you're the only person that cares as much as you do about the area of responsibilities that you have. And it should be that way. You are the owner, you have all of the upside. But you also have all the risk and that risk weighs on you.” - Khalil Benalioulhaj “I think there’s very little excuse for not having an owner's assistant. Once you begin to realize how much time you spend inappropriately doing things somebody else could do.” - Martin Holland24 Things Construction Business Owners Need to Successfully Hire & Train an Executive AssistantResourcesCheck out OpenPhoneBuild a Business that Runs without you. Explore our GrowthKits Need Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Martin Hollandtheprofitproblem.comannealbc.com   Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cashflow ContractorSubscribe to our YouTube channelFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow Contractor

How can technology reshape HR in the construction industry? Join us as we dive into this and more with Carrie Gardenhire, who’s sharing proven strategies to elevate compliance and streamline operations. Listen in for fresh insights!Time Stamps01:06 - Episode Intro03:18 - Guest Introduction04:04 - Carrie Gardenhire's Professional Background06:36 - The Importance of Associations in Construction15:10 - HR Challenges and Solutions for Small Contractors18:14 - Leveraging Software for HR Efficiency30:02 - Other HR Tools for Small Contractors33:22 - Onboarding Process Essentials39:12 - Employee Portals and Self-Service41:05 - Overcoming Change Management Challenges48:55 - Recruitment and Retention Strategies54:41 - Episode Takeaways56:29 - The Value of an Org Chart01:00:47 - Why Choose Arcoro Construction SoftwareSnippets from the Episode"90% plus of contractors are struggling to fill their open positions” - Carrie GardenhireWe know that there is quite a bit of turnover in the construction industry. So, what can be done to ensure that the time being spent by that person that is in charge of hiring is best well spent? “Just like you probably care about what's on your website because you want customers to feel a certain way when they engage with your company and with your brand,  all of these applicants are engaging with your company and they're getting an experience.” - Khalil Benalioulhaj“They don't know what they don't know. It's a truism. and association is a great place to find out  what you don't know. They can be like a giant perpetual mastermind.” -Martin HollandLearn how you can improve your customer and project workflows! BOOK YOUR FREE 30-MINUTE STRATEGY CALL HERE! ResourcesNeed Marketing Help? We Recommend BenaliNeed Help with podcast production? We recommend DemandcastMore from Carrie GardenhireArcoro’s WebsiteCarrie Gardenhire on LinkedInMore from Martin Hollandtheprofitproblem.comannealbc.com   Email MartinMeet With MartinLinkedInFacebookInstagramMore from Khalilbenali.com Email KhalilMeet With KhalilLinkedInFacebookInstagramMore from The Cashflow ContractorSubscribe to our YouTube channelFollow On Social: LinkedIn, Facebook, Instagram, X(formerly Twitter)Visit our websiteEmail The Cashflow Contractor