
The HR Huddle
Welcome to the HR Huddle, the ultimate resource for all things HR. This podcast is comprised of two unique mini-shows where we will be: Spilling The Tea On HR Tech with Chief Research Officer and HR tech market influencer, Stacey Harris and Cliff Stevenson, Sapient Insights Group, Director of Research, AND breaking down the messy stories that everyone in human resources has in HR - HR We Have a Problem, with Teri Zipper - global HR consulting expert and Sapient Insights Group CEO featuring weekly industry co-hosts. Cause when the shit goes down. You've got to huddle up.
Latest episodes

Dec 21, 2023 • 35min
HR, We Have a Problem - Building strategic value by bridging the gap between HR and Finance - critical functions of any organization.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest James Williams, Co-Founder and Lead CFO of Next Level Financial, take a deeper dive into the relationship between HR and finance - and the need for regular communication, shared goals - and connecting on critical HR initiatives.Key points covered include:↪️ While finance and supply chain are viewed positively, HR hovers at around 50%, prompting an engaging discussion on the historical perception of HR as a compliance-focused function.↪️ The evolution of the CFO role, drawing parallels to HR's potential transformation and the idea of leveraging data to provide strategic insights to key organizational functions. ↪️ The importance of understanding different personalities within an organization and employing tools such as a DISC assessment to support internal communication and collaboration.↪️ The positive correlation between strategic HR practices and organizational outcomes and the need for HR leaders to share and report on metrics regularly.Don’t miss this exciting thought leader conversation! Follow the hosts, and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn James WilliamsLinkedInNext Level Financial LinkedIn

Dec 14, 2023 • 29min
Spilling the Tea on HR Tech - At the intersection of accessibility, diversity, and analytics in an era of remote work | Canada takes on AI with Bill 149.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, kick off the episode on the significance of International Person with Disabilities Day and the intersection of accessibility, diversity, and analytics in a work-from-home era. The episode delves into Canadian developments, dissecting Bill 149's provisions on AI transparency and its potential impact on pay transparency and equity.Key points covered include:↪️ International Person with Disabilities Day and its complexities in a remote work environment, emphasizing the need for accessibility and diversity in HR tech.↪️ The implications of Bill 149 in Ontario, including provisions on AI transparency in job postings and the connection to global trends in pay transparency and equity.↪️ Walmart Canada's AI tool, "My Assistant," is highlighted as a valuable self-service tool. McDonald’s collaboration with Google on the AI chatbot "Ask Pickles" is discussed in the context of learning and development for restaurant workers.↪️ Stacey and Cliff’s takes on WorkLeap's acquisition of Pingboard, Sage's focus on simplifying absence requests with Microsoft Teams, and updates from SAP SuccessFactors, Workday, and Namely in an ever-evolving HR technology landscape.Don’t miss this exciting thought leader conversation! Follow the hosts:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn

Dec 7, 2023 • 36min
HR, We Have a Problem - Beyond borders: exploring HR practices, tech innovation across diverse regions, and the need for a global perspective.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Thomas Otter, General Partner at Acadian Ventures, discuss the often-overlooked realm of HR in emerging markets, shedding light on the unique challenges and innovations taking place outside the United States. With a focus on diverse regions like Africa, Europe, and Asia, the conversation aims to uncover the global trends shaping HR practices.Key points covered include:↪️ The growing global audience of HR-related podcasts, the focus on exploring HR trends in emerging markets beyond the U.S., and the need for a nuanced understanding of these diverse regions.↪️ Thomas Otter shares his extensive HR technology career across South Africa, Germany, and the UK - including his former SAP product head turned investor role and insights into his transition and commitment to exploring opportunities in emerging markets.↪️ Kenya's mobile app M-Pesa, which serves as a multifunctional tool for financial transactions, further highlights technological advancements’ impact in emerging markets.↪️ The importance of adapting HR solutions for frontline workers in emerging markets, leveraging platforms like WhatsApp for communications and recruitment.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Thomas OtterTwitter | LinkedInAcadian VenturesTwitter | LinkedIn

Dec 1, 2023 • 48min
Spilling the Tea on HR Tech - Balancing innovation and responsibility amid global AI legislation - will it help?
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, discuss breaking national news on Sam Altman's testimony in Congress, global AI legislation, and updates on new partnerships. The conversation turns to the changing dynamics of the HR technology landscape, with insights from Stacey on her recent trip to Barcelona for Workday Rising EMEA. Key points they cover:↪️ Insights from the Workday Rising EMEA event in Barcelona, exploring the increased focus on skills management and Workday's partnership with Accenture.↪️ A discussion on the global landscape of AI legislation and the impact of regulations on the development and deployment of AI technologies, emphasizing the need for a balance between innovation and responsibility.↪️ The collaboration between ADP and Convera is dissected, with a focus on global payroll and how it facilitates secure and compliant cross-border transactions between businesses.↪️ Infor's move to offer on-demand pay through its partnership with DailyPay, emphasizing the growing importance of this feature in addressing employees' financial needs.↪️ Chrono.tech's LaborX platform, exploring the potential of blockchain in providing a secure and decentralized environment for global recruitment.Don’t miss this exciting thought leader conversation! Follow the hosts below:Sapient Insights GroupInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn

Nov 22, 2023 • 37min
Back by demand - HR, We Have a Problem - AI compliance, zero-touch processing and the critical role of payroll governance.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO & Managing Partner, Teri Zipper, and guest GxT Advisors Founder & Principal Analyst, Pete Tiliakos, get into the huddle and discuss prevalent misunderstandings and intricacies related to payroll transformation. The conversation also sheds light on the necessity for payroll to secure a prominent seat at the decision-making table, emphasizing its critical role in the broader organizational landscape. Some key points they discuss:↪️ AI and machine learning are already streamlining traditional payroll processes, eliminating manual tasks, and paving the way for more strategic roles within the payroll domain.↪️ The ability of AI to process and interpret vast amounts of legal information ensures practitioners stay ahead of compliance changes, providing valuable insights for payroll professionals.↪️ The future of payroll involves a move towards zero-touch processing, with continuous calculations, on-demand pay, and AI-driven anomaly detection, creating a seamless payroll experience.↪️ The integration of various financial wellness tools, on-demand pay solutions, and open banking APIs is creating an interconnected ecosystem around employee pay, offering a dynamic and personalized payroll experience.Don’t miss this exciting thought leader conversation! Follow the hosts and guests here:Sapient Insights GroupInstagram | LinkedIn | TwitterTeri ZipperInstagram | LinkedIn | TwitterPete TiliakosLinkedin | TwitterGxT AdvisorsLinkedIn | Twitter

Nov 16, 2023 • 52min
Spilling the Tea on HR Tech - Buckle up! For a rapid fire conversation on ADP's move into construction, Docebo's AI power play, and the EY-IBM AI revolution - to name a few.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, share insights on a range of topics including the global expansion of UKG, AI's impact on healthcare and large language models and the the collaboration between EY and IBM in AI automation services for HR processes is explored.The hosts also explore ADP's strategic venture into the construction industry and discuss Docebo's acquisition of Edugo.ai, emphasizing the significance of AI-driven learning technology. Finally, the episode concludes with a lightning round covering diverse HR tech news, including the Atlas and Coursera's partnership, LinkedIn CRM Connect, and OpenAI's developer event.Here's a snapshot of key takeaways:↪️ UKG’s multi-national global expansion: UKG's strategic expansion, focusing on multinational organizations and industry-specific conversations. How service delivery, updated service models, and industry-specific partnerships positions UKG as a key player in the global HR tech market.↪️ ADP's venture into construction space: ADP's noteworthy move into the construction industry with a specialized HCM solution highlights the unique HR challenges faced by construction businesses, emphasizing ADP's potential to address compliance, union management, and job costing in this sector.↪️ Docebo's acquisition of Edugo.ai: Docebo's recent acquisition of Edugo.ai, an AI-driven learning technology underscores the significance of integrating AI into the Docebo platform, particularly in the context of content creation and its potential impact on the learning and development space.↪️ EY and IBM collaboration on AI: The partnership between EY and IBM aims to guide organizations in effectively embedding AI, combining IBM's Watson technology with EY's workforce-centric services to navigate the ever-evolving AI landscape.Don’t miss this exciting thought leader conversation! Follow the hosts and industry thought leaders mentioned below:Sapient Insights GroupInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn People mentioned Dan Beck LinkedIn Jamy Conrad LinkedIn Anne Fulton LinkedIn Holger MuellerLinkedIn

Nov 9, 2023 • 37min
HR, We Have a Problem - How to Build an Adaptive Workforce
Send us a textIn this special episode* of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper, along with Sapient Insights Group Director of Research Cliff Stevenson, welcome guest Kerry Kiley, Head of Extended Workforce Program Management at Workday, to discuss the significance of adapting to the modern global workforce and the rising number of contingent workers in today's competitive and complex talent landscape.Their conversation touches on the significant headwinds managers continue to face due to pressures like remote work, the great resignation, and the impact of AI while providing unique perspectives on how organizations are expanding their use of extended workforce programs to leverage this growing segment of the workforce strategically. Key points they talk about:↪️ How companies are expanding their use of contingent labor to address shrinking talent pools, skill gaps, support innovation, and enhance workforce flexibility as a short and long-term talent management strategy.↪️ The cross-functional collaboration to effectively manage contingent labor should include HR, procurement, finance, and IT as a holistic talent strategy.↪️ Acknowledging and supporting HR’s central role in overseeing, supporting, and engaging contingent workers is crucial.↪️ Tapping into technology, such as contingent workforce and vendor management systems, can be pivotal to an organization’s visibility, compliance, and data analysis capabilities when making informed decisions about extended workforce programs.*This episode is sponsored by Workday. Hey, before you go, Workday has a special gift for our listeners! Today, 66% of organizations use contingent workers as part of their workforce. What does that mean for HR strategy?Learn how to rethink your HR strategy to manage your contingent workforce better. Download your copy here: https://forms.workday.com/en-us/whitepapers/contingent-workforce-management-key-to-adaptive-hr-strategy/form.html?step=step1_default Don’t miss this exciting thought leader conversation! Follow the hosts and guests here:Sapient Insights GroupInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Cliff StevensonTwitter | LinkedIn WorkdayTwitter | LinkedIn

Nov 2, 2023 • 34min
Spilling the Tea on HR Tech - No longer outside of HR - riding a new wave of productivity and work tech.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, attempt to compare and contrast a few topics starting with naming off 37+ tech organizations they encountered after weeks of conference circuit travel from new start-ups to prominent marketplace rainmakers - noting the disparities in what they do differently versus how unified they all are under the HR tech banner. They also reveal stand-out stats from this year’s recent publication of the 2023-2024 HR Systems White Paper around change management, and the staggering number of changes HR practitioners handle within their organizations today in contrast to just a few years ago. Stacey shares her perspective on how organizations need to manage change vs letting change manage them. Key points they discuss:↪️ The overall themes and updates from the companies Stacey and Cliff met with and what stood out to them: organizations focus on skills, line manager role support, talent management space, including expansion plans, new technology, and renewed energy toward SMBs.↪️ Microsoft's introduction of an AI-powered skills service within the Viva platform and how it aims to improve engagement and help organizations identify skills within their workforce, contributing to workforce planning and development.↪️ Skills management being at the forefront of HR tech conversations, and how organizations are looking for ways to leverage existing tools and data to address skills gaps.↪️ The importance of transparency and compliance in collecting and using biometric data, as demonstrated by a class action lawsuit against Paylocity in Illinois, highlights the need for organizations to be cautious and informed when working with HR tech vendors.Don’t miss this exciting thought leader conversation! Follow the hosts, companies mentioned, and articles they discuss below:Sapient Insights GroupInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn Kate BischoffLinkedInHeather BussingLinkedInRichard Rosenow LinkedInRelated Articles:A Quarter of US Employers Surveyed by Salary.com are Battling a Skills Gap with Another 42% Saying It Will Hit Them Within 2 Years https://tinyurl.com/yc2b48e9 HR tech vendor Paylocity hit with IL biometrics class action over worker fingerprint scans https://tinyurl.com/56jwvj9k Introducing Skills in Microsoft Viva, a new AI-powered service to grow and manage talent

Oct 27, 2023 • 40min
HR, We Have a Problem - The need to embrace a data-driven mindset and the impact of incorporating assessments into daily experiences.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper along with guest, Dr. Scott Dust, a highly published Management Professor at the University of Cincinnati and the Chief Research Officer at Cloverleaf, an automated assessment and coaching solution, dive deep into the dynamic world of HR assessments and usage of HR practices to provide concrete insights and demonstrate the true impact of HR initiatives over time.Key points covered include:↪️ Drawing a parallel between the rise of Chief Marketing Officers (CMOs) and HR - how CMOs gained a seat at the table by quantifying and tracking the ROI of their marketing investments. HR needs to follow suit and embrace a data-driven approach.↪️ The importance of HR professionals becoming comfortable with research methods and data analysis by leveraging readily available free tools and resources.↪️ Incorporating assessments into daily experiences to provide continuous feedback and growth opportunities for employees - leading to higher job satisfaction and organizational success.↪️ Micro interventions, or nudges, offer bite-sized, actionable insights in real time, helping individuals reflect and learn continuously.Don’t miss this exciting thought leader conversation! Follow the host and guest:Sapient Insights GroupInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Dr. Scott DustInstagram | Twitter | LinkedIn

Oct 25, 2023 • 40min
Spilling the Tea on HR Tech - New mergers, leadership shifts, and more insights on the responsible adoption of AI.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, get into the huddle and discuss key mergers, leadership transitions, and the role of artificial intelligence in shaping the future of HR technology.Also, tune in for a surprising twist as we mention a pigeon dating simulator that you won't want to miss!↪️ Virgin Pulse, a digital wellness leader, merges with HealthComp, creating a comprehensive AI-driven wellness platform for enhanced employee well-being.↪️ ServiceNow acquires Enable Professional Services, marking its expansion into organizational health and safety, a critical area in today's work environment.↪️ Former Workday co-CEO Chano Fernandez becomes CEO at Eightfold AI, highlighting the growing influence of AI and diverse data adoption approaches in HR tech.↪️ Workday and ADP partner for deep payroll integration, addressing mid-market customer concerns with holistic tech and service solutions.Sapient Insights GroupInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn SAPTwitter | LinkedInCeridian (now Dayforce)Twitter | LinkedInEpicTwitter | LinkedInServiceNowTwitter | LinkedInWorkdayTwitter | LinkedInVirgin PulseTwitter | LinkedInRelated Articles:Virgin Pulse and HealthComp Announce Intent to Merge to Create Comprehensive Employer Health Platform https://tinyurl.com/5357tkzyServiceNow acquires Enable tech to improve health and safety managementhttps://tinyurl.com/a3hryy8hFormer Workday co-CEO takes similar role at Eightfold AI https://tinyurl.com/2n2dhkrrADP Launches Corporate Venture Capital Fund https://tinyurl.com/bcps3vahLayoffs at Epic https://tinyurl.com/tww9mf72Creator Of Hit Pigeon-Dating Sim Says Epic Never Paid Her Royalties