

The HR Huddle
WRKdefined Podcast Network
Welcome to the HR Huddle, the ultimate resource for all things HR. This podcast is comprised of two unique mini-shows where we will be: Spilling The Tea On HR Tech with Chief Research Officer and HR tech market influencer, Stacey Harris and Cliff Stevenson, Sapient Insights Group, Director of Research, AND breaking down the messy stories that everyone in human resources has in HR - HR We Have a Problem, with Teri Zipper - global HR consulting expert and Sapient Insights Group CEO featuring weekly industry co-hosts. Cause when the shit goes down. You've got to huddle up.
Episodes
Mentioned books

Jun 6, 2024 • 39min
HR, We Have a Problem - The evolving landscape of performance management and the latest AI-powered tools to create positive change in employee performance, engagement and retention, support managers and connect it all to business impact.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Dr. Jeff Smith, Chief Product Officer at 15Five — the strategic performance management platform designed to boost employee engagement, performance and retention. They discuss the relationship between business performance and employee performance at a time when HR leaders are being asked to deliver a bigger impact for the business. They explore the challenges and opportunities HR teams face, the importance of goal-setting, and continuous feedback in fostering high-performing teams and engaged employees.Key points covered include:↪️ The importance of continuous performance management, including frequent check-ins, real-time feedback, and one-on-one recognition.↪️ How to set goals that align with organizational objectives while fostering individual growth and employee satisfaction.↪️ Strategies for managers to identify signs of disengagement beyond annual surveys and practical advice on maintaining employee engagement through regular, supportive interactions.↪️ The critical role of managers in providing individualized support and holding them accountable for their team's performance and engagement.↪️ Highlights from 15Five’s recent platform evolution announced this week, including a rich new set of features that position the platform as a strategic command center for HR leaders to leverage data for enhanced performance, engagement, and retention. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Jeff SmithLinkedIn15FiveInstagram | Twitter | LinkedIn

May 30, 2024 • 1h 2min
Spilling the Tea on HR Tech - The skinny on tech layoffs, leading with real-time data vs. the trickle-down effect of decisions made with the latest economic indicators and transforming workforce management through AI.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner Stacey Harris and Sapients Insights Group Director of Research Cliff Stevenson discuss the latest trends and innovations in HR technology - highlighting the strategic implications of recent acquisitions by major HR tech companies, including innovative approaches they are taking to integrate AI across various platforms to enhance career management, workforce efficiency, and user experiences.Key points covered include:↪️ Cornerstone shifts from a single large event to multiple regional events, launching the new Cornerstone Galaxy for integrated skills and talent management.↪️ Meta discontinues Workplace, transitioning customers to Zoom's WorkVivo to focus on AI and metaverse technologies.↪️ Cornerstone acquires Skyhive to enhance its talent intelligence capabilities, integrating extensive external and internal data for better talent matching and mobility.↪️ Companies like Visier and Crosschq are creating bespoke AI and analytics solutions that integrate diverse data sources, improving HR and business outcomes.↪️ Major HR tech players like SAP and Phenom are investing heavily in user experience, combining AI advancements with intuitive design to meet the needs of a global, remote workforce.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn

May 23, 2024 • 33min
HR, We Have a Problem - Emerging HR tech trends focused on problem-solving over product demonstrations.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper welcomes guest Nov Omana, Founder of Collective HR Solutions and Technology Review Council (TRC) — a platform that showcases emerging HR tech startups and provides valuable feedback to vendors. This discussion explores Nov’s extensive experience in the HR tech space, shedding light on the importance of providing a forum for emerging vendors to highlight their solutions and engage with potential clients.Key points covered include:↪️ TRC shifts the focus from merely showcasing products to vendors articulating how their solutions solve specific HR challenges.↪️ Through active participation during presentations, attendees provide real-time feedback, fostering a collaborative exchange of ideas and insights for vendors.↪️ The council encompasses a diverse range of HR tech solutions from pre-boarding and onboarding tools to termination programs, offering attendees a comprehensive look into emerging HR technologies.↪️ The growing importance of HR leveraging technology to enhance employee experiences, improve productivity, and drive organizational success.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Nov OmanaLinkedInCollective HR SolutionsTwitter | LinkedIn

May 16, 2024 • 35min
Back by demand: Spilling the Tea on HR Tech - Employee engagement and the ethics of leveraging AI to improve workplace wellness.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, welcome special guest Dr. Jarik Conrad, Vice President of Human Insights and Executive Director of Workforce Institute at UKG.Dr. Jarik shares more on his role as Executive Director of Workforce Institute at UKG, significant megatrends shaping the future of work, and he also highlights how AI can be leveraged to enhance productivity and improve employee well-being and organizational effectiveness.Key points covered include:↪️ The need for a tailored approach to employee engagement and support, moving away from a one-size-fits-all model.↪️ AI presents an opportunity to enhance productivity and employee well-being, but ethical considerations and a people-first approach are crucial.↪️ Emotional intelligence, health and wellness, and diversity, equity, inclusion, and belonging (DEIB) are central to creating a positive workplace culture and addressing the holistic needs of employees.↪️ The need for organizations to shift from promises to action in order to maintain credibility and avoid long-term losses.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn Dr. Jarik ConradInstagram | Twitter | LinkedIn Dive deeper into the insights discussed in this episode by exploring Dr. Jarik Conrad's thought-provoking book, "In Search of Humanity: Why We Fight, How to Stop, and the Role Business Must Play," available now wherever fine books are sold.

May 9, 2024 • 31min
HR, We Have a Problem - In this episode, Teri and her guest, Christine Albert, talk about the complexity of defining the evolving role of a CXO in organizations today and the diverse business goals they are expected to achieve.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper and guest Christine Albert, Founder of Adams Street Consulting and former Chief Experience Officer (CXO) at LCMC Health, discuss the collaboration between marketing and HR - exploring the nuances of bridging the gap between these two crucial functions. The conversation underscores that aligning marketing and HR strategies can enhance customer and employee experiences, ultimately driving business success.Key points covered include:↪️ The emerging CXO role is nascent and varies across organizations, necessitating a tailored approach to its implementation and execution.↪️ Aligning marketing and HR functions can enhance customer and employee experiences, driving business results.↪️ Implementing a cohesive brand strategy can unify disparate organizational identities, fostering clarity and consistency in messaging.↪️ Recruitment marketing and onboarding processes are vital in attracting and retaining talent, focusing on providing a seamless and engaging experience for candidates and new hires.↪️ The strategic integration of marketing and HR leads to impactful business results, including increased hiring and cost savings.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Christine AlbertLinkedInLCMC HealthLinkedIn

May 2, 2024 • 46min
Spilling the Tea on HR Tech: Cliff and Stacey weigh in from the conference circuit on industry top leadership moves, new partnerships, and intriguing AI tech roll-outs.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner Stacey Harris and Sapients Insights Group Director of Research Cliff Stevenson discuss the latest AI developments in HR tech, particularly UKG's appointment of a new president and Paycor's utilization of Visier's AI technology for analytical insights. This episode also touches on Workday's approach to AI governance and the balance between risk and opportunity in HR applications. Key points covered include:↪️ Special announcements on the successful launch of Sapient’s new virtual cohort-based program on Building an HR Systems Strategy, along with key insights from their conference circuit travels.↪️ UKG names Rachel Barger as President of their go-to-market, signaling a strategic move towards enhancing their go-to-market strategies.↪️ Paycor’s rollout of Visier's AI technology for analytical insights and improved help tools to enhance data retrieval, including natural language processing.↪️ eQ8 introduces new AI-driven strategic workforce planning solutions, addressing non-standard models and organizations’ unique and broader data needs. ↪️ Workday's adoption of a "one data model" approach stresses its commitment to AI integration and differentiation in the market.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn

Apr 25, 2024 • 37min
HR, We Have a Problem - Stabilizing teams in high-change environments as a competitive advantage.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner Teri Zipper gets into the huddle with industry veteran and guest Carolyn Troyan, President and CEO of Leadership 360 — an HR consulting and leadership coaching firm specializing in customized support for individuals and organizations. This conversation tackles strategies for fostering team effectiveness, common characteristics of high-performing teams, and the role of leadership in promoting collaboration and trust.Key points covered include:↪️ High-performing teams often display vulnerability-based trust, engage in productive conflict, and demonstrate commitment to shared goals.↪️ Autonomy and accountability are key attributes of effective teams, fostering creativity, trust, and shared responsibility.↪️ Encouraging vulnerability and sharing experiences can cultivate a culture of trust and collaboration within teams.↪️ Leaders play a crucial role in modeling vulnerability, facilitating open dialogue, and empowering team members to take ownership of team effectiveness.↪️ The importance of constructive conflict resolution can lead to more innovative ideas and stronger team dynamics, provided it is handled respectfully and with a focus on problem-solving.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Carolyn TroyanLinkedIn Leadership 360LinkedIn

Apr 19, 2024 • 46min
Spilling the Tea on HR Tech - Future proofing HR: Navigating vendor acquisitions, skill prioritization, and AI impact on workforce dynamics.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, talk about the future of Artificial Intelligence (AI) and its implications for the workforce and innovation. They also address the evolving conversation around human capital metrics and employee well-being.Key points covered include:↪️ Vendor acquisitions, such as Deel's acquisition of Zavvy, underscore the shifting priorities of HR technology vendors towards catering to the varied requirements of modern workforces.↪️ Insights from the World Economic Forum’s and PwC’s report on prioritizing skills development and lifelong learning in the workforce.↪️ The importance of human capital metrics is gaining recognition, with organizations realizing the value of prioritizing employee wellbeing alongside financial returns.↪️ Repercussions of vendor dynamics on HR operations, considering the effects of vendor shutdowns and disruptions on employee benefits and recognition programs.↪️ Growing concerns about AI's impact on job security, citing anecdotal evidence of shifting perceptions and the need for proactive discussions to address workforce implications.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn

Apr 11, 2024 • 41min
HR, We Have a Problem - The pivotal role of HR technologists in navigating technological advancements, building communities, and solving complex problems in HR.
Send us a textIn this episode of HR, We Have a Problem, Sapient Insights Group CEO and Managing Partner, Teri Zipper speaks with guest Dr. Dennis Hill, Chairman of the Board and CEO at the International Association For Human Resource Information Management (IHRIM), a global leader in advancing HR technology since 1980. Their conversation touches on the history and evolution of HR technology, exploring its growth, development, and the challenges HR professionals face today. Key points covered include:↪️ HR technology has evolved from its early days of personnel management to a strategic focus on people, driving the need for organizations like IHRIM to bridge the gap between HR and IT.↪️ The pandemic accelerated the adoption of technology, prompting HR departments to rethink their people strategies and embrace new technologies like remote work solutions and data-driven analytics.↪️ HR technologists are crucial in solving contemporary challenges such as wellness programs, remote work accommodations, and integrating emerging technologies like AI and collaborative robotics into HR practices.↪️ CHROs and HR leaders must recognize the strategic importance of HR technology and foster collaboration between HR and IT teams to drive innovation and effectively address evolving workforce needs.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInTeri ZipperInstagram | Twitter | LinkedIn Dr. Dennis HillLinkedIn IHRIMTwitter | LinkedIn

Apr 4, 2024 • 30min
Spilling the Tea on HR Tech - The long view of balancing AR/VR technological advancements with a human-centric approach in HR.
Send us a textIn this episode of Spilling the Tea on HR Tech, Sapient Insights Group Chief Research Officer and Managing Partner, Stacey Harris, and Sapients Insights Group Director of Research, Cliff Stevenson, explore recent news in HR technology partnerships and innovation. They tackle the implications of strategic partnerships between industry giants Workday and Insperity, the rise of AI-driven HR solutions, and the growing skills gap in AI talent.Key points covered include:↪️ Workday's collaboration with Insperity marks a strategic shift towards targeting small and mid-sized businesses, signaling potential changes in HR technology dynamics.↪️ The acquisition of Talespin by Cornerstone highlights the growing importance of immersive learning technologies, such as augmented reality (AR) and virtual reality (VR), in enhancing workforce training and development.↪️ Borderless AI's launch from stealth with a $27 million investment signals a new frontier in AI-powered HR assistance.↪️ The skills gap in AI talent, especially in regions like India, poses challenges and opportunities for organizations seeking to leverage AI-driven HR solutions.Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:Sapient Insights GroupDownload the 2023-24 HR Systems Survey White PaperInstagram | Twitter | LinkedInStacey HarrisInstagram | Twitter | LinkedInCliff StevensonTwitter | LinkedIn


