The HR Huddle

In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss Workday's acquisition of Pipedream and what Model Context Protocol (MCP) servers mean for HR technology integration and AI agent security. The conversation covers everything from EU pay equity reporting requirements to why only 12% of employees feel they receive adequate AI training. Major industry moves include Zoom's acquisition of BrightHire, UKG's new leadership additions, and why Lattice is exiting the payroll business after a brief attempt. Key points covered include: ↪️ Workday acquired Pipedream, an MCP server platform with 3,000+ pre-built connections, to enable faster AI agent integration after determining internal development would take over a year. ↪️EU pay equity regulations require immediate reporting capability where employees can request detailed comparative pay data within their organization, with compliance fines starting for organizations more than 5% out of alignment. ↪️ Only 12% of employees report receiving adequate AI training, while 64% of organizations have no guidelines or policies in place for AI use, creating a critical gap between AI investment and effective adoption. ↪️ Major market activity includes Zoom acquiring BrightHire for AI-powered recruiting, Sage acquiring Criterion for cloud payroll expansion, and Lattice exiting the HRS and payroll business after recognizing the maintenance and compliance complexity. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn 

In this episode of HR, We Have a Problem, Teri Zipper and guest Bonnie Tinder, Founder and CEO at Raven Intelligence, explore how too many HR tech projects fail not because of the software itself, but because of poor implementation planning and partner selection. Bonnie shares how to evaluate system integrators, spot red flags during the selection process, and avoid the scope creep that derails projects. The conversation covers practical strategies for preparing your organization, managing change, and setting up projects for success from day one. Key points covered include: ↪️ Great software means nothing without proper implementation. Projects fail when organizations treat implementations as simple software installations rather than business transformations that require process re-engineering. ↪️  Evaluate multiple implementation partners independently rather than accepting your software vendor's recommendation, checking customer reviews for recent projects in your industry and examining patterns around change orders and budget overruns. ↪️  Start with clear business objectives and success metrics, then work backwards to build your project plan. This clarity helps you communicate effectively with partners and resist scope creep that accumulates. ↪️ Be transparent about organizational challenges and outdated processes from the start, because what you hide in the closet will surface during implementation when you're paying consulting rates to address problems you could have resolved earlier. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Bonnie Tinder LinkedIn Raven Intelligence LinkedIn

In this episode of Spilling the Tea on HR Tech, Susan Richards, Teri Zipper, and Cliff Stevenson,  discuss how HR technology is shifting from functional systems to workforce tech that connects HR, IT, and finance. The conversation covers what's driving AI adoption beyond the hype, why learning platform vendors were notably absent from the show floor, and how companies are struggling to move from having AI tools to actually getting people to use them.  They also explore the gap between executive expectations and organizational readiness, sharing examples from their research about what works when employees interact with technology. Key points covered include: ↪️ The biggest challenge with AI isn't the technology itself but change management and getting people past fear to adoption. Organizations report having the tech but struggle with helping employees see AI as a work partner rather than just another tool to learn. ↪️ HR technology is blending into workforce tech as vendors like Rippling combine HR and IT while HiBob acquired Mosaic to add finance capabilities. This reflects a shift away from siloed functions toward cross-functional teams focused on business outcomes. ↪️The research shows a disconnect between where organizations say they're investing (learning platforms ranked high for spending) and who showed up at the conference (major learning vendors were absent). Meanwhile, newer players like Rippling and HiBob expanded their presence significantly. ↪️ Companies using AI to write job descriptions while forbidding candidates from using AI on resumes highlights the confusion around AI adoption. The most successful implementations focus on specific use cases like anomaly detection and workflow improvements rather than wholesale process changes. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Cliff Stevenson Twitter | LinkedIn  Susan Richards LinkedIn

In this episode of HR, We Have a Problem, Teri Zipper and guest Sofia Whelan, Managing Partner at HorizonHuman, explore how HR can lead during AI adoption. The conversation addresses the gap between AI hype and real-world application, focusing on workforce planning, transparency, and solving actual business problems. Key points covered include: ↪️ HR must lead workforce planning by identifying which tasks AI will handle and which roles require human skills, then invest in upskilling employees for work that only humans can do. ↪️ Start with AI already embedded in your HR technology stack rather than buying new tools - focus on solving specific business problems through user research and testing. ↪️ HR should remain the caretaker of the human workforce and organizational culture, working closely with the CTO rather than merging these roles into one position. ↪️ Build trust through transparency about job impacts and enable change at the team level where people can experiment with AI and share practical use cases. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Sofia Whelan Linkedin HorizonHuman Linkedin

In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson return with a jam-packed, catch-up episode discussing the wave of strategic acquisitions, the growing importance of viewing compliance as a talent strategy, and the rise of "bring your own AI" in organizations. This conversation also explores how vendors are solving real business problems while HR professionals are navigating rapid scaling and frontline worker challenges.  Key points covered include: ↪️In the market’s ongoing quest to build comprehensive solutions, ADP acquires compensation management platform Pequity, Sage buys Criterion HCM for compliance capabilities, and Learning Pool picks up authoring tool Elucidat. ↪️ Organizations are turning regulatory requirements into cost savings and talent advantages. Stacey and Cliff discuss Sapient’s research focus on compliance and how they’re seeing examples of companies leveraging comprehensive compliance solutions into business and employee value.    ↪️ Sapient’s research reveals that while only 22% of survey participants report using AI-supported enterprise systems, significantly more employees are bringing personal AI tools to work.  This “BYO AI” practice creates security, privacy, and policy challenges for HR leaders. ↪️ OpenAI data shows 73% of usage is for personal tasks rather than work-related functions, raising questions about whether AI tools are delivering on their promised business value or simply making individual tasks easier. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn 

In this episode of HR, We Have a Problem, Teri Zipper along with guest Craig Friedman, Talent and Skills Transformation Leader at St. Charles Consulting Group, unpack what enterprise skills really means for organizations today. Craig explains how skills-based talent management represents a data-driven transformation that moves HR from headcount management to capability management, enabling companies to understand not just who they employ but what their workforce can actually deliver. The conversation also explores the practical challenges organizations face when implementing skills strategies, from avoiding the "boiling the ocean" problem to securing strong business sponsors who can drive meaningful change.  Key points covered include: ↪️ Enterprise skills transform HR systems from person-level tracking to granular capability data that links across job architectures, talent marketplaces, workforce planning, and development programs. ↪️ AI makes skills-based talent management possible by handling the complexity of tracking and matching skills data that would otherwise overwhelm traditional HR systems. ↪️ Organizations should start with focused business problems rather than enterprise-wide implementations, building use cases that generate measurable top-line or bottom-line value before expanding. ↪️ The biggest implementation mistakes include over-engineering taxonomies without clear business use cases and launching skills initiatives as HR housekeeping exercises rather than business-sponsored strategic projects. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Craig Friedman LinkedIn 

In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson interview guest George LaRocque, WorkTech’s Founder and Chief Analyst, to discuss the state of the HR tech market and where it's heading. The conversation explores how investment activity, market data, and adoption trends come together to paint a realistic picture of the industry. George shares insights on tracking growth capital and M&A activity across 60+ HR tech subcategories, while the team discusses how practitioners can use different data sources to make informed decisions about technology purchases, vendor stability, and budget planning. Key points covered include: ↪️ The HR tech investment ecosystem is larger than commonly reported, with 220+ registered investors at HR Tech 2024 alone; approximately 300 to 400 people attended the conference because of investment interests. ↪️ Enterprise HR platforms will increasingly operate behind the scenes while AI-powered chat interfaces become the primary user experience within the next 2 to 3 years. ↪️ Performance management is positioned as the next major area for disruption, with agentic AI enabling real-time feedback.  Use will come from manager-led adoption rather than traditional HR-driven implementation. ↪️ The market faces a critical juncture between open, integrated ecosystems and closed vendor marketplaces that could limit interoperability and increase lock-in risks. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn  George Laroque LinkedIn WorkTech LinkedIn

In this episode of HR, We Have a Problem, Teri Zipper and guest Libby DeLucien, Founder of WootRecruit, discuss common hiring mistakes, the role of AI in recruiting, and why companies need to rethink their approach to attract quality candidates. The conversation covers how personal development directly impacts leadership effectiveness and why treating employees as valuable assets requires a human-centered recruiting process. Key points covered include: ↪️ Traditional hiring processes fail because they're designed around business convenience rather than candidate experience, leading to ghosting and poor-quality hires. ↪️ While AI can speed up certain recruiting tasks, removing the human element from hiring risks losing valuable candidates, especially when an employee is often worth more  than a single customer in terms of revenue generation, depending on the business.. ↪️ Personal development directly impacts leadership effectiveness. Working on your own mindset, health, and energy management creates a leader others naturally want to follow without micromanagement. ↪️ Quality applicants for entry-level positions are hired within 6-8 days, not the 45-day industry average, leaving companies with slow processes facing chronic understaffing and lost revenue. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Libby DeLucien LinkedIn

In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson discuss why compliance has become the surprising number one topic in HR technology, exploring how AI is changing verification processes and I-9 management. They cover major market moves including Qualtrics' $6.7 billion acquisition of Press Ganey and break down Dayforce's latest product announcements at their user conference.  Key points covered include: ↪️ HR leaders are reassessing compliance technology and exploring how AI can automate compliance management, with particular focus on I-9 verification and ensuring interview candidates match actual hires. ↪️ Qualtrics acquires Press Ganey for $6.7 billion, demonstrating that the ability to collect, analyze, and present healthcare benchmarking data commands premium valuations. ↪️ Dayforce announces new compliance AI assist tool, collaborative AI workspace environment launching Q1 2026, and the Agent Noon acquisition bringing strategic workforce planning with financial modeling into the platform. ↪️ UKG's "When Work Works, Everything Works" rebrand focusing on frontline workers, Workday's Middle East expansion through Dubai, and emerging pay transparency solutions from PayScale and Workday. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Stacey Harris Instagram | Twitter | LinkedIn Cliff Stevenson Twitter | LinkedIn 

In this episode of HR, We Have a Problem, Teri Zipper and guest Dennis Hill, Founder of Sagacity, LLC, and Chairman/President/CEO at IHRIM, explore Web3, blockchain, and distributed ledger technologies that promise to solve the security problems that have plagued HR systems for 60 years. The conversation covers data ownership rights, the shift toward crypto-based financial systems, and the competitive advantage of same-day pay solutions.  Key points covered include: ↪️ Blockchain and DAG (directed acyclic graph) architecture provide one-in-15-trillion security against data breaches, eliminating the need for add-on security patches that have failed organizations for 60 years. ↪️ Employees should own their personal data on distributed ledgers rather than having it stored on corporate systems, requiring federal legislation to establish clear data ownership rights. ↪️ HR tech vendors currently lack substantive Web3 roadmaps and are simply patching AI onto existing systems rather than embedding it as core architecture. ↪️ Same-day pay is now a competitive advantage in recruitment, with multiple vendors offering solutions that allow employees to access earned wages immediately rather than waiting for traditional pay cycles. Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below: Sapient Insights Group Download the 2024-25 HR Systems Survey White Paper Instagram | Twitter | LinkedIn Teri Zipper Instagram |  Twitter |  LinkedIn  Dennis Hill LinkedIn