The Dental Brief Podcast

Patrick Chavoustie
undefined
Feb 9, 2023 • 17min

Financial Tactics to Scale, Grow, and Optimize Your Dental Practice | Dr. Hendrik Lai | The Dental Brief #175

Today we are joined by Dr. Hendrik Lai to discuss Financial Tactics to Scale, Grow, and Optimize Your Dental Practice & much more!Dr Hendrik Lai is the Co-Founder of the Madison, Wisconsin-based management consulting firm, Sage Dental Consulting. Over many years of real-world, hands-on experience as a dental surgeon, multiple practice owner, private equity advisor, and global business leader, he has honed his process and approach to achieving sustainable growth for his clients.His proven success and experience across private practice, group dentistry, government, academia and publicly traded companies has made him highly sought after by clients ranging from startup offices to multinational consulting firms. In addition to his dental degree, Hendrik holds MBA, EMBA, MS, business analytics and organizational leadership qualifications.He is a Chartered Management Consultant, Certified Manager and a Fellow of the Institute of Managers and Leaders, the International Institute of Directors and Managers, and the Institute of Leadership and Management. He is a full Member of the Institute of Management Consultants, Academy of Dental Management Consultants and the Strategic Management Society. As a recognized industry thought leader, Hendrik has been featured by dozens of major media outlets including Fox, CW, ABC, NBC and CBS, as well as dental industry media. ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Feb 8, 2023 • 17min

How Dentists Are Using Medical Billing to Increase Revenue | Danielle Brown | The Dental Brief #174

Today we are joined by Danielle Brown to discuss How Dentists Are Using Medical Billing to Increase Revenue & much more!Danielle Brown is the Owner and President of My Smile Insured, LLC.With over 20 years of dental experience, Danielle became disheartened seeing so many people go without the dental care they need due to high out-of-pocket cost. As more medical insurance companies recognize dental procedures as medically necessary, Danielle became a medical billing specialist.She works as a patient advocate that helps patients navigate getting the maximum benefit from their medical and dental insurance for their medically necessary dental procedures. She is dedicated to helping as many people as possible restore their health, smiles and lives.Learn more at:https://www.mysmileinsured.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Feb 7, 2023 • 15min

The Right Way to Drop Insurance and Keep Your Patients | Jill Shue | The Dental Brief #173

Today we are joined by Jill Shue to discuss The Right Way to Drop Insurance and Keep Your Patients & much more!Jill Shue was educated at the University of Wisconsin-Milwaukee, where she studied English and Psychology. She has over 14 years of medical office operations and dental office management experience and knowledge to share with clients. Having gone through several transitions within the dental practice, she brings essential skills in supporting you through changes.Jill believes that learning is never done there’s always room to grow. She is a Fellow and member of the American Association of Dental Office Managers (AADOM). Jill founded and manages Custom Dental Solutions’s quarterly Office Manager Roundtable for managers to network and grow professionally with others who have walked in their shoes a need greatly desired by dental office managers. Jill is also the Vice President of the Custom Dental Solutions PACE Board of Education and manages all attendee registrations for our annual Course Crawl.Jill enjoys teaching administrative team members, practice managers, and owners long-term success in practice management, tracking practice metrics, and enhancing your team’s utilization of your software. Through unique and hands-on training, she guides teams through maximizing correct insurance coding, efficient insurance processing, and effective billing techniques to increase your bottom line while improving the patient experience.Seeing you reach your goals drives her — Your success is her success.When Jill is not working in your office, she enjoys camping with her husband, spoiling her niece and two nephews, and entertaining her four rescues: Amelia Gene, Piper (Dogs), Coraline, and Augustus “Gus” (Cats).Learn more at:https://customdentalsolutions.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Feb 2, 2023 • 20min

Incorporating Medical Dentistry to Deliver a Better Patient Experience | Chris Nevarez | The Dental Brief #172

Today we are joined by Chris Nevarez to discuss Incorporating Medical Dentistry to Deliver a Better Patient Experience and much more!Chris covers the 5 Basics to Medical E-Claims for Dental Implants.Chris Nevarez has been a Dental Supply Distributer, Speaker and Trainer since 2000. Chris moved into General Business of Dentistry Consulting, Dental Markets Analysis and Medical E-Claims Training In 2014 and currently offers Cross Coding Tele-Training Courses and Study Clubs for Private Practices and Dental Societies.Chris's 5 Basics to Medical Billing for Implants Program will share:1. How qualifying patients can obtain a physicians referral to start the e-claim protocol and the vital first link in the claim.2. How to obtain a pre-auth with additional authorizations to cover the entire comprehensive implant or A treatment plan.3. What medical necessity diagnoses meet the minimum threshold for the exam and comprehensive treatment for implants and other surgical related procedures.4. How to follow ethical and clinical guidelines for submitting the required necessity ICD10 diagnoses notes.5. How to properly utilize and submit the CMS 1500 Claim Form and it's elecequivalent, the 837-5100 via ACH (automated-clearinghouse). ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Feb 1, 2023 • 16min

Bolster Your Team's Camaraderie and Avoid Quiet Quitting | Dr. Kimberly Harms | The Dental Brief #171

Today we are joined by Dr. Kimberly Harms to discuss Bolstering Your Team's Camaraderie and Avoid Quiet Quitting and much more!With 30 years in clinical dentistry and 21 years as a National Spokesperson for the American Dental Association, her goal is to help untangle problems and support those with grief issues by sharing that accumulated knowledge with seminar attendees.Learn More:https://www.drkimberlyharms.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Jan 31, 2023 • 18min

Work Smarter, Not Harder; Marketing to Your Ideal Dental Clients | Dr. Chris Phelps | The Dental Brief #170

Today we are joined by Dr. Chris Phelps of The Phelps Institute to discuss Work Smarter, Not Harder; Marketing to Your Ideal Dental Clients and much more!Dr. Christopher Phelps is an entrepreneur, general dentist, and an amazon best-selling author of the book, Grow Your Dental Membership Plan and The COMPLETE Book On Dental Marketing. He is a certified Kolbe Trainer and is also an expert in the science of ethical influence and persuasion having received his Cialdini Method Certified Trainer (CMCT) certification under acclaimed behavioral scientist, Dr. Robert Cialdini.He currently practices in Charlotte NC and is the cohost on the Dental Slang and Marketing Mindset podcasts. He is the founder and president of Golden Goose Scheduling, The Phelps Institute, and Dental Membership Direct. Golden Goose Scheduling helps practices answer and schedule more new patient calls while reactivating patients who are overdue for hygiene care. The Phelps Institute was founded to train Dentists in both the clinical and business aspects of running their practice.  At Dental Membership Direct, his team helps offices create, implement and grow their own in-house dental membership plan.Recently, Dr. Phelps Co-Founded, Your Marketing CEO.  Your Marketing CEO advises practices to make sure they are getting a return for their marketing investment.Learn More:https://www.thephelpsinstitute.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Jan 26, 2023 • 19min

The Importance of Your Employee Manual | Corinne Jameson Kuehl | The Dental Brief #169

Today we are joined by Corinne Jameson Kuehl to discuss The Importance of Your Employee Manual and much more!Corinne Jameson-Kuehl, RDH, BS has been involved in the business of dentistry for over 20 years. She is an experienced dental business owner with background experiences as a private practice clinician, practice development administrator, and previous dental staffing company founder and owner.Corinne’s professional interests include writing articles and presenting continuing education to dental audiences across the nation. She is the regional coordinator for the Oral Cancer Foundation and was the 2016 recipient of the Sunstar Butler Award of Distinction. Her professional memberships include ADA, ADHA, Seattle Study Club, AADOM, AADH. Along with Dental and Business education, Corinne holds numerous Human Resources certifications including DISC, Driving Forces, and Emotional Intelligence to better ensure employment success!Corinne and her team at Custom Dental Solutions provide “hands-on” practical business development and proven solutions to owners of small businesses focusing mainly on private practice dental offices. It brings her great reward to see her clients navigate changes successfully in their personal and professional lives.Learn more at:https://customdentalsolutions.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Jan 25, 2023 • 18min

How To Make Your Practice Appealing To Quality Team Members | Robert Spiel | The Dental Brief #168

Today we are joined by Robert Spiel to discuss How To Make Your Practice Appealing To Quality Team Members and much more!Bob Spiel’s passion is building high-performance teams who deliver exceptional service while doing more, in less time with less stress. His firms, Spiel Consulting and Dentist Hiring Pros, transform general and specialty dental practices by building leaders at all levels — with a special focus on building leaders among owners and associate dentists.Bob had over twenty-five years of business experience before getting into dentistry including being a hospital and surgical center CEO, as well as an operations director for two mid-cap firms. This taught Bob to see each need in a dental practice with a “systems orientation”. Using this approach, over the past 10 years his firms have achieved a remarkable 90% success rate in searching for, hiring, and retaining associate dentists compared to the dismal 75% failure rate the dental industry has as a track record. He sees this as the number one threat to the continuation of private practice dentistry and aims to change that.He is a faculty member for Dr. Gordon Christensen where he teaches a breakthrough course on leadership each fall called Igniting the Leader in You, as well as the author of: Flip Your Focus — Igniting People, Profits and Performance through Upside-down Leadership (FlipYourFocusBook.com).Learn more at:https://dentistpartnerpros.com ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Jan 24, 2023 • 16min

Growing a Successful Rural Dental Practice | Dr. Kristen Sciolino | The Dental Brief #167

Today we are joined by Dr. Kristen Sciolino, Vice President of Operations and Customer Relations at American Dental Association's Practice Transitions, to discuss Growing a Successful Rural Dental Practice and much more!We discuss the unique challenges and opportunities of growing a successful dental practice in a rural community. From building relationships with patients and staff to navigating the business aspects of running a practice, we'll provide valuable insights and tips for dentists looking to establish themselves in a rural-area.Learn more at:https://www.lincolnsmilesme.com ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/
undefined
Jan 19, 2023 • 11min

Practicing Without Pain; The Physical and Financial Benefits of Ergonomics | Stephanie Botts | The Dental Brief #166

Today, Stephanie Botts joins us to discuss Practicing Without Pain; The Physical and Financial Benefits of Ergonomics & much more!Stephanie has been a full time clinical dental hygienist for 13 years, and currently practices in Denver, Colorado. She is passionate about her role in her patients’ health and well-being. Like many dental professionals, Stephanie has noticed increasing pain over the years due to the repetitive motions under a static position that the practice of dental hygiene requires. She began to ask herself, “What will my body feel like 10 years from now? Or 20? Will I be able to enjoy my retirement or will I be in chronic pain due to my career?”These questions motivated her to learn about proper ergonomics and different equipment choices that can allow for pain free practice. Stephanie now helps others in her field with customized ergonomic assessments and coaching. She knows the realities of daily practice in a dental office, the unique challenges we face, and can help you not only improve the quality of your practice, but the quality of your life.Learn more about Stephanie Botts:https://www.polishedposture.net/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app