THE ECOMMERCE EDGE Podcast with Jason Greenwood

Kevin (https://www.linkedin.com/in/kevin-zaw) is a commerce and CPQ Solution Engineer at Oracle Kevin has specialized in the Enterprise B2B CPQ (Configure, Price, Quote) space for over 4 years Kevin is a CPQ expert and helps merchants design and implement CPQ solutions for both sales teams and B2B eCommerce experiences In this episode, Jason & Kevin discuss the value of CPQ technology to B2B brands and their customers and how CPQ can remove substantial friction from the B2B buying experience

Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference We also regularly feature 'Guest Mentors' to talk about their own areas of expertise If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship on this page: ⁠⁠⁠⁠⁠https://bit.ly/3Ncui1c⁠

James (https://www.linkedin.com/in/james-arnold-b68a38a) is the Co-Founder of Answerbase - https://answerbase.com Answerbase is a Helpful Content Platform, Lifting SEO & CRO Answerbase’s AI-Enhanced Helpful Content Platform Drives a Measurable Lift in Organic Traffic and Conversions Answerbase generates content that services long-tail queries that customers are asking, but also simultaneously lifts the position of short-tail queries relevant to your products Answerbase improves the position and performance of your pages but also increases visibility in product snippets and product results on SERPs In this episode, Jason & James discuss how FAQ/Q&A pages and snippets are a massively overlooked CX and SEO opportunity for most merchants and how they can best leverage the efforts they're already making for better ROI

In this Special Edition episode, Jason reviews the new Forrester '2024 State of B2B eCommerce Report' and gives his thoughts You can download the full report here: https://zoovu.com/resources/2024-b2b-ecommerce-report

Justin (https://www.linkedin.com/in/justin-irvine-670a9a22) is the Co-Founder and CEO of The Aggregate Co - https://www.theaggregateco.com The Aggregate Co is a boutique eCommerce logistics consultancy and Justin is an expert in the eCommerce logistics space Justin was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you! ------------------------------------------- Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference We also regularly feature 'Guest Mentors' to talk about their own areas of expertise If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship on this page: ⁠⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Ncui1c

Pietro (https://www.linkedin.com/in/pietrosaccomani) is the Founder of MobiLoud - https://www.mobiloud.com MobiLoud is a low/no code platform that helps merchants develop a mobile app version of their website in 2 weeks or less Mobile Apps increase customer stickiness and loyalty via direct access to the customers mobile device Mobile Apps alert customers to deals, promotions and specials via Push Notifications and other unique mobile mechanics that keep customers coming back for more over and over again In this episode, Jason & Pietro discuss the relevance and importance of mobile apps for eCommerce merchants and how they can rapidly leverage this powerful tool in their omni-channel sales and comms arsenal!

Jennie (https://www.linkedin.com/in/jenniferralexander) is an eCommerce Consultant and long time B2B eCommerce Specalist Jennie has helped build out B2B eCommerce capabilites for some of the worlds largest, household name CPG brands Jennie is a B2B eCommerce UX/CX specialist In this episode, Jason & Jennie discuss how B2B brands can create the best, most frictionless digital commerce experiences for their customers and why it matters

Michael (https://www.linkedin.com/in/protuffproducts) is the Founder of ProTuff Products - https://www.protuffproducts.com Michael was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you! ------------------------------------------- Welcome to 'Mentoring Moments', a sub-series of the Podcast Mentoring Moments is composed of clips taken from Jason's Mentorship Sessions These sessions cover topics such as: digital, eCommerce, retail, SaaS, marketing, tech and business - plus so much more! The episode title outlines some of the topics covered in the episode for reference We also regularly feature 'Guest Mentors' to talk about their own areas of expertise If you'd like to join Jason's Mentorship Program ('The Mentor Sessions') for free and get answers to your own questions, head over to the registration page to apply for 1-1 mentorship on this page: ⁠⁠⁠⁠⁠⁠⁠https://bit.ly/3Ncui1c

Philip (https://www.linkedin.com/in/philip-mchugh-9552056/) is the Executive Director of Flexcharge - https://www.flex-charge.com You can reach flexcharge via email at: CCO: Zeev.shoval@flex-charge.com VP Sales: Kort.gibson@flex-charge.com Flexcharge is an AI Driven platform that partners with merchants and payment providers to instantly review and recover failed customer transactions at no risk to the merchant and at no cost to the consumer This new Fintech platform helps merchants recover up to 30% of transactions that would otherwise be lost to overzealous credit card anti-fraud technology In this episode, Jason & Philip discuss how current global payment and anti-fraud systems conspire to rob merchants of transactions they have worked so hard to secure and how CX is and consumer trust destroyed as a result, leading to merchant brand damage and significant lost revenue

Rudy is the VP of eCommerce & Digital Marketing at AMG Medical & Founder of Human After All: https://www.linkedin.com/in/rudyabitbol http://www.amgmedical.com https://www.humanafterall.ca Rudy is an expert in B2B eCommerce and has helped to build out the eCommerce function for multiple B2B enterprises In this episode, Jason & Rudy discuss the rise of B2B eCommerce and how brands can make the jumo from legacy systems and processes to fully digitally enabled ones