

He Said, She Said: Razor Branding™ Podcast
Jaci Russo
The He Said, She Said, Razor Branding™ Podcast is hosted by Jaci and Michael Russo, covering topics like entrepreneurship, B2B marketing, messaging for your target audience, and of course, building your brand. Together, they provide branding insight, tips, and best practices from their combined 40+ years of experience. Special guests from various industries are welcomed to the podcast regularly to share their stories and how branding played a pivotal role in their success.
Episodes
Mentioned books

Apr 3, 2017 • 0sec
The Branding Process
Getting people to buy into your brand is more than just making people aware of who you are.
It’s a process, one that if followed correctly, can make all the difference to the people who depend on your business. In this episode, Jaci walks you through the 7 steps of the Branding Process. She takes the time to explain exactly what each step can mean to the future of your business and highlights how the entire Branding Process works together to create a stronger brand.
For information on these strategies, check out these Razor Branding Blogs:
7 STEPS TO REACHING YOUR AUDIENCE
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Mar 27, 2017 • 0sec
Two Types of Customers
Your brand’s content will seen by hundreds, maybe even thousands of eyeballs.
But the ads, posts, and pictures are only speaking to two types of customers--relational or transactional. Your customers can be each of these many times a day, or even an hour depending on personality and need. In this episode, Jaci guides you through understating the two types of customers and shows you why a good grasp on relational and transactional minds will better serve your brand.
For information on these strategies, check out these Razor Branding Blogs:
IS YOUR BRAND ATTRACTING THE RIGHT PEOPLE?
4 DIFFERENT PERSONALITY TYPES OF ADVERTISING
For every day branding tips follow Jaci Russo on Twitter: @jacirusso

Mar 20, 2017 • 0sec
Brand Touchpoints
When it comes to your brand, little things matter.
From how your desk assistant answers the company phone to the way your signature looks on official emails. Touchpoints are the things out in the world about your brand that can impact what your audience thinks. In this episode, Jaci talks about finding focus, connection, and harmony for your brand and how these core elements help build solid touchpoints.
For information on strategies that impact your brand’s touchpoints, check out these Razor Branding Resources:
ONLINE BRAND REPUTATION MANAGEMENT
HANDLING CUSTOMER SERVICE ON SOCIAL MEDIA
BRAND ADVOCACY: IT'S THE LITTLE THINGS
WORD OF MOUTH
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Mar 13, 2017 • 0sec
The 5 R’s of Branding
Every good plan has a beginning and the 5 R’s are your first steps to powerful branding.
In this episode, Jaci guides you through the cornerstone of her Branding philosophy. Learn how your brand must relate, resolve, reinvent, realize and react, get perspective on who’s really in control of your image and learn how to change the conversation in your favor. A good plan of action is just one podcast away.
For information on these strategies, check out these Razor Branding Blogs:
STEP 1 - RELATE
STEP 2 - RESOLVE
STEP 3 - REINVENT
STEP 4 - REALIZE
STEP 5 - REACT
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Mar 6, 2017 • 0sec
Personality Type
An ad is never “just an ad” to the right eyes and ears.
In this episode, Jaci discusses the 4 personalities types your brand will come across as it tries to make emotional connections. Learn the challenges that each type and its corresponding traits present to your marketing strategy, and hear Jaci’s insights on how to form a campaign for each set of eyes and ears your brand is trying to reach.
For information on these strategies, check out these Razor Branding Blogs:
4 DIFFERENT PERSONALITY TYPES OF ADVERTISING
PSYCHOGRAPHICS: LOOKING DEEPER
YOUR BRAND NEEDS PERSONALITY
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Mar 3, 2017 • 0sec
Audience Profiling
Understanding who you’re talking to is a crucial step in understanding how to market your brand.
In this episode, we guide you through creating and understanding an audience profile. Hear specific examples that highlight the 3 critical questions to ask yourself before crafting your message. Having something to say is only the beginning.
For information on these strategies, check out these Razor Branding Blogs:
7 STEPS TO REACHING YOUR AUDIENCE
DON’T MARKET TO YOURSELF
THE EVOLVING MESSAGE MATRIX
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Mar 3, 2017 • 0sec
Message Matrix
In this episode you’ll learn the massive impact a strategically crafted message can have on the life of your brand.
It’s not enough to have something to say, you have to know who to say it to and how to get their attention. Learn the three possibilities of where your brand is now, BEFORE you craft your message matrix and hear where your brand could be AFTER your put in the work.
For information on these strategies, check out these Razor Branding Blogs:
THE EVOLVING MESSAGE MATRIX
THE MATRIX: CREATING YOUR MESSAGE
BRAND BUILDING WITH BORING MESSAGES
SELLING AN EMOTIONAL CONNECTION
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Feb 23, 2017 • 0sec
What is a Brand
This episode of Razor Branding examines what you can and can’t control about your brand.
To explore that process, you have to know exactly what your brand is and why messages are so important. Listen in on why emotional connections are essential and learn the ins and outs of what true brand advocacy can bring to your company. Get tips on how to strategize making every online review and in-person conversation brand beneficial by understanding what your brand truly is.
For information on these strategies, check out these Razor Branding Blogs:
SELLING AN EMOTIONAL CONNECTION
GIVE YOUR TRIBE A VOICE: USING BRAND ADVOCATES
BRAND ADVOCATES ON FACEBOOK
BRAND ADVOCATES TELL YOUR STORY
And for every day branding tips follow Jaci Russo on twitter: @jacirusso

Feb 21, 2017 • 0sec
Change the Conversation
This episode of Razor Branding focuses on how you can change the conversation for your brand.
Marketing 101 teaches about the 4Ps Model (product, price, promotion, place) but is that enough anymore? To build a brand in the modern era, you have to change the conversation. Don Draper in the seminal show about advertising, Mad Men, touches on this in his famous line, “If you don’t like what is being said, then change the conversation.” Henry Ford and Steve Jobs change the conversation by inventing new products that created entirely new industries. How can you differentiate your brand, develop brand advocacy, and change the conversation about your organization?
For information on these strategies, check out these Razor Branding Resources:
DIFFERENTIATE YOUR BRAND AND STAND OUT
EBOOK: BRAND ADVOCACY
And for every day branding tips follow Jaci Russo on twitter: @jacirusso