

He Said, She Said: Razor Branding™ Podcast
Jaci Russo
The He Said, She Said, Razor Branding™ Podcast is hosted by Jaci and Michael Russo, covering topics like entrepreneurship, B2B marketing, messaging for your target audience, and of course, building your brand. Together, they provide branding insight, tips, and best practices from their combined 40+ years of experience. Special guests from various industries are welcomed to the podcast regularly to share their stories and how branding played a pivotal role in their success.
Episodes
Mentioned books

Jan 9, 2018 • 0sec
5 Ways to Make Facebook Work for 2018
It feels like Facebook has been around forever.
It has become easy to take for granted this fun, and deceptively easy, marketing tool. But Jaci is here this week to remind you ---never forget how important Facebook can be to your every day marketing! In this episode, she talks about some of the unwritten rules of Facebook. She gets into the best ways to share visuals, blogs, and articles in 2018, all while increasing engagement and working with the algorithm.
For information on these strategies, check out these Razor Branding Blogs:
5 WAYS TO MAKE FACEBOOK WORK FOR 2018
6 THINGS YOU NEED TO KNOW ABOUT USING THE FACEBOOK ALGORITHM
GETTING THE MOST OUT OF FACEBOOK’S CUSTOM AUDIENCE FEATURE
HOW TO MARKET IN FACEBOOK’S CULTURE OF SILENCE
LIVE FROM FACEBOOK! IT’S YOUR BRAND.
And for everyday branding tips, follow Jaci Russo on Twitter: @jacirusso

Jan 4, 2018 • 0sec
3 Ways to Evolve Your Brand in the New Year
When is the last time you took a good long look at your brand? Your logo, audience, and most of all your brand promise?
If it’s been a while, you may want to let the New Year be an opportunity to reinvigorate your image. In this episode, Jaci talks brand evolution and why it’s important to take stock of where you are-- and where you could be. She gets into the logistics of why a real logo is important in the digital age, how your brand messaging is more than just a status update, and why your approach to media needs to be updated for 2018.
For information on these strategies, check out these Razor Branding Blogs:
3 WAYS TO EVOLVE YOUR BRAND IN THE NEW YEAR
MAYBE IT’S TIME TO REBRAND
YOUR BRAND NEEDS PERSONALITY
And for every day branding tips, follow Jaci Russo on Twitter: @jacirusso

Nov 30, 2017 • 0sec
Podcast shownotes: 5 Signs That it May be Time to Rebrand
It’s tough to face change and rebranding your company is a biggie.
But if you are stuck in a rut that’s lasted a few years now—it might be time for a facelift of sorts. In this episode, Jaci takes you through the warning signs of a struggling brand. She discusses how outdated reach could be impacting your bottom line and highlights the importance of a fresh approach to marketing and PR. Remember, getting professional help is an investment, so don’t take the struggles of your brand lightly. A bit of professional guidance can make all of the difference.
For information on these strategies, check out these Razor Branding Blogs:
MAYBE IT’S TIME TO REBRAND
WILL A REBRAND EFFECT YOUR ROI?
DOES YOUR CORPORATE CULTURE NEED A REBRAND?
REBRANDING DONE RIGHT
And for everyday branding tips follow Jaci Russo on Twitter: @jacirusso

Nov 13, 2017 • 0sec
4 Methods for Taking the Cold out of Cold Calls
It’s not a part of the job many people love, but cold calls can be an effective tool for your brand.
It’s tough calling someone who doesn’t know they need you yet. You have to make the case in a few seconds without sounding like a robot. In this episode, Jaci takes you through proven methods that will make cold calls work for your business. She talks about the importance of having just the right information handy before you dial and how learning the art of conversation can really hook the other person on the line. Take the frost off of those cold calls and learn how to warm up your approach.
For information on these strategies, check out these Razor Branding Blogs:
4 METHODS TO TAKING THE COLD OUT OF COLD CALLS
FUNDRAISING DOESN’T HAVE TO BE A HEADACHE
And for everyday branding tips follow Jaci Russo on Twitter: @jacirusso

Nov 6, 2017 • 0sec
5 Ways to Make Your Brand Standout During Any Holiday Shopping
It doesn’t have to be Christmas to prepare your brand for a special shopping season.
Anything from summer traffic to Mardi Gras madness to Black Friday is an opportunity for your brand to stand out. In this episode, Jaci recognizes the unique challenges that any kind of holiday branding can face. She talks about the importance of having a plan, setting realistic goals ,and knowing when and how to readjust. Understanding a “special time of year” from your audience’s perspective is really what it’s all about. Jaci helps ramp up quality and creativity without losing your brand’s voice and focus.
For information on these strategies, check out these Razor Branding Blogs:
5 WAYS TO MAKE YOUR BRAND STANDOUT DURING THE HOLIDAYS
YOU NEED A HOLIDAY MARKETING PLAN
BRINGING HOLIDAY CHEER TO YOUR BRAND
BEWARE OF HOLIDAY BRANDING
And for everyday branding tips follow Jaci Russo on Twitter: @jacirusso

Oct 9, 2017 • 0sec
6 Tips to Understand SEO for Your Brand
If you want people to find you online, SEO is crucial to the way you do business.
It may not be the most exciting part of branding but it is one of the most fundamental-- and misunderstood. In this episode, Jaci adds the human component to SEO. She’ll talk the ins and outs of keywords, platforms and rankings. She’ll take you through the 6 elements you need to “get” to optimize your content for search engines, and tell you why SEO is important for ALL web content not just your website.
For information on these strategies, check out these Razor Branding Blogs:
6 TIPS TO UNDERSTANDING SEO FOR YOUR BRAND
3 WAYS TO IMPROVE YOUR SEO
THE ROLE OF SEO IN THOUGHT LEADERSHIP
7 TIPS FOR IMPROVING YOUR WEBSITE
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Oct 2, 2017 • 0sec
3 Ways Brand Consistency Builds Powerful Connections
Being who you say you are, making sure clients can count on you, ensuring your hard work is recognizable over and over again-- all of that together is brand consistency.
Even the most well-meaning of brands can let things go a bit over time. But make no mistake, letting things go can be dangerous for perception. In this episode, Jaci explains why sloppy consistency can lead to a sloppy reputation. She’ll discuss 3 ways consistency will make your company stick out above the rest and explore how it is all about trust.
For information on these strategies, check out these Razor Branding Blogs:
3 WAYS BRAND CONSISTENCY BUILDS POWERFUL CONNECTIONS
STEP 5 – USE CONSISTENCY FOR CONSUMERS TO REACT TO YOUR BRAND
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Sep 29, 2017 • 0sec
Embracing the Millennial Office Culture
Look, we get it, that young woman in your office-- the one who’s always looking down at her phone-- is a bit puzzling.
How is she getting anything done over there with Facebook and Instagram always open? Oh wait, that might actually be her job and guess what— she is probably rocking it. In this episode, Jaci will discuss how millennials are getting a bad rap. She’ll talk about the ways they are actually changing office culture for the better and what all of us can learn from their attitudes toward work/life balance, technology and backpacks, yes backpacks.
For information on these strategies, check out these Razor Branding Blogs:
EMBRACING THE MILLENNIAL OFFICE CULTURE
REACHING MILLENNIALS
MILLENNIALS & BRANDS
ARE YOU MILLENNIAL READY?
And for everyday branding tips follow Jaci Russo on Twitter: @jacirusso

Sep 18, 2017 • 0sec
5 Ways to Prepare Your Brand to Help in a Crisis
It’s been a rough hurricane season for the Gulf Coast.
The flood waters and strong winds will forever change the communities they’ve touched and it will be a long time before local companies are able to go on to “business as usual." Believe it or not, that’s when a strong brand can really make a lasting impact. When a community is facing a disaster, local business owners often come to the rescue. In this episode, Jaci will show you just how your brand can rise to the challenge of helping in a crisis. She’ll highlight brands that have done it right, talks to you about planning ahead, and helps you understand how your company values can really make the world a better place.
For information on these strategies, check out these Razor Branding Blogs:
4 WAYS TO GET YOUR BRAND READY TO HELP IN A CRISIS
BRANDING IN THE FACE OF TRAGEDY
MAINTAINING YOUR BRAND IN A CRISIS
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso

Sep 11, 2017 • 0sec
5 Ways to Attract Quality Customers
Everyone wants new business and it’s important to keep new people walking through the door, but the real trick is to get quality customers coming back to you time and again.
There’s a lot to be said for a consumer dedicated to your brand, one that chooses you over everyone else, and also tells their friends and family to do the same. In this episode Jaci will take you through 5 proven ways to attract those quality customers. From overall messaging to managing those online reviews, she’ll discuss why it all matters to those truly loyal clients.
For information on these strategies, check out these Razor Branding Blogs:
5 WAYS YOUR MARKETING PLAN CAN ATTRACT QUALITY CUSTOMERS
GIVE YOUR TRIBE A VOICE: USING BRAND ADVOCATES
3 WAYS TO REDUCE YOUR CHURN RATE AND BOOST CUSTOMER RETENTION
IS YOUR BRAND ATTRACTING THE RIGHT PEOPLE?
And for every day branding tips follow Jaci Russo on Twitter: @jacirusso