Thanks For Visiting

Tony & Sara Robinson are a husband and wife duo turned business partners and have built a presence on social media as STR experts. They went from climbing the corporate ladder to now managing a multi-million dollar STR portfolio in a span of two years. Tony J. Robinson is a Real Estate Investor, the co-host of The Real Estate Robinsons YouTube channel, and the co-host of the Bigger Pockets Real Estate Rookie Show. Tony has experience in long-distance real estate investing, the BRRRR strategy, real estate partnerships, and short term rentals. Tony has defied all odds as a young black male who became a father at 16, quickly scaled the corporate ladder at companies like Tesla, and has now become a full time real estate investor growing his portfolio to 30 short term rentals in the last 2 years.Sara Robinson is a Real Estate Investor and she and her husband, Tony J Robinson, co-host “The Real Estate Robinsons” YouTube channel where they share the behind the scenes work of their short term rental & flipping business. She was initially disinterested in being a part of her husband's real estate journey, but got fully on-board when he decided to focus on STRs. Sara knew her natural people skills mixed with her experience in customer service and desire to design spaces were perfect qualities to help grow their STR portfolio TOGETHER as a team! Resources:Instagram: @sararadrobinsonInstagram: @tonyjrobinsonFacebook: Tony J RobinsonYouTube: The Real Estate RobinsonsRelay Bank: https://relayfi.com/Real Estate Robinsons’ STR Summit#STRShareSunday: @the_sopris_view_houseThanks for Visiting is produced by Crate Media.Mentioned in this episode:Minoan | Minoan helps short-term rentals and boutique hotels enhance their appeal with their customizable, curated retail platform.Minoan | Visit MinoanExperience.com and tell them TFV sent you!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Angela asks:How should I price parent-child listings? I have three specific questions: 1. Do I price the parent listing at the same price as the two child listings combined, or should I increase the price of the parent listings since it sleeps more? 2. Should I overprice the two child listings further out to encourage people to book the parent listings first? 3. Is there ever a good reason to do mostly flat pricing versus dynamic pricing?Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingAMAThanks for Visiting is produced by Crate Media.Resources:#STRShareSunday: @lazy_pines_nmWheelhouse: 50% off the first two monthsPriceLabs: 30-day free trialThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Today, we are going to share with you our top seven favorite apps that we use in our own hosting business. We’ll cover why we love this technology and how we’ve leveraged it for our own properties. And, each app is linked below with a special offer just for our TFV listeners.NoiseAware:The Indoor and Outdoor Sensors monitor noise levels at your property and will alert you through your Dashboard or Mobile App when the noise levels go over your set thresholds. Use code TFVNA20 for 20% off ($144/year including 1 free indoor sensor) and 20% off any additional indoor or outdoor sensors.Wheelhouse:Wheelhouse helps you manage your short-term rentals as professionally and efficiently as major hotels—from understanding performance to better nightly pricing. Use code TFV for 50% off your first two months.Breezeway:Breezeway's property care and operations platform helps coordinate, communicate, and verify detailed work, and deliver the best service experience to clients. Automate your operations and deliver an amazing rental experience. TFV listeners get free implementation!Stayfi:Brand WiFi, collect guest data, and increase direct bookings – all while providing a better WiFi experience for vacation rental guests. Create your own branded WiFi splash page that every guest uses to log into your rental’s WiFi. Use code THANKS for 50% your first 3 months of service.Hostfully:Hostfully's Property Management Platform helps you run and scale your business. Includes pipeline management, upselling tools, owner reporting, centralized calendar and platform for widespread channel distribution. Hostfully's digital and offline guidebooks up-level your professionalism and save you time. Provide travelers with property information and local recommendations, with a custom welcome message feature your unique brand. Use coupon code TFV100 to get $100 off your property management subscription!Superhog:Their Intelligent Guest Screening technology allows you to screen your guests pre-booking, helping prevent criminal activity, chargebacks, party bookings and unauthorised commercial activity at your properties. They also provide a simplified deposit solution and damage waiver, and financial protection against guest damage.Resources:#STRShareSunday: @the.everwoodsThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Minoan | Minoan helps short-term rentals and boutique hotels enhance their appeal with their customizable, curated retail platform.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Pam asks:We’re new in our hosting journey and need to start marketing. What kind of content should we be posting on our Instagram page?Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingAMAThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Today we’re giving you an insider's view of a rockstar manager who is running a ton of rentals and has so much valuable experience and data to share. Whether you’re managing your own property, looking to partner with a management company or simply want to learn more about how it all works behind the scenes, today’s guest, Meaghan Moylan, is the perfect person to learn from when it comes to customer satisfaction and operational excellence.An industry leader with 8+ years of experience in the STR space, Meaghan leads a team of passionate and entrepreneurial-minded professionals at The Outpost Group, a private investment office based in Jackson Hole, Wyoming. The company's portfolio includes Outpost, Snake River Roasting Company, Terrain Landscaping and Snow Removal, O2 Cleaning, and Provisions Catering. Prior to her role with The Outpost Group, Meaghan held several leadership roles at 360 Blue, one of the largest luxury vacation rental businesses in the US. During her tenure with the company, Meaghan also assisted in the development of Key Data, a short-term rental data and benchmarking platform.In this episode we talk about what it was like to be a reservationist at a large vacation rental company and how the property management business has evolved. She shares advice for working through rate change mistakes and fixing those inevitable errors. She explains the benefits of having laborers work for you in house versus contracting out, why it’s so important to be able to unlearn and adapt to evolving industries, how to set and evaluate KPIs for different sides of your business, what situations warrant a refund, and how to provide an exceptional customer experience. She also provides insight into what she’s learned post-COVID, what the current landscape is for vacation rental management, how to communicate effectively and honestly with the property owners, and what to think through if you’re thinking about bringing on a property manager.Resources:LinkedIn: Meaghan Moylan Website: outpostjh.com#STRShareSunday: @sunsetinnvtThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.Minoan | Minoan helps short-term rentals and boutique hotels enhance their appeal with their customizable, curated retail platform.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Greer asks:I'm looking to hire inspectors to help with the cleaning process and get some work off of my plate so I can focus on growing my business. What advice do you have on hiring: should they be employees or contractors? Should we pay hourly or per turnover? Should we charge different rates for different properties?Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingAMAThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We are so excited today to have Andrew Kitchell, the CEO and founder of Wheelhouse, a revenue management platform that serves leading professional operators in short-term rental, vacation rental, corporate rental  & boutique hotel spaces on the podcast today. Andrew has 10 years of experience in the accommodations space, having built multiple technology and operating companies. Prior to Wheelhouse, Andrew was the founder & CEO at Beyond Pricing, the first data-driven pricing engine for the STR/VR space. Additionally, Andrew founded Lyric, a network of tech-enabled rentals designed for the modern business traveler that developed properties in 14 US markets. Collectively, Andrew has raised $100mm from investors such as Airbnb, NEA, FifthWall, Highgate, Certares, Tishman Speier, Barry Sternlicht, and other property/technology investors.  In this episode we talk about Andrew’s first job in hospitality, what he loves about the industry, how he came to host his first guest on Airbnb in San Francisco, and the celebrity guest he hosted. He shares how he started and scaled his first businesses in the short term rental industry through arbitrage, why he decided to shut down his business during COVID and shares the pain points and learnings from that experience.Andrew gives his advice for how homeowners and hosts can look at revenue management data to come up with the correct pricing strategy and when this comes into play. He shares what to look for in a property management software, the benefits of implementing a dynamic pricing software and some ideas for how you can A/B test your property listings to increase revenue. Remember that as business owners, it’s important to try new strategies to see what will really move the needle in your business, and rely on data to help you make your decisions. We found this conversation to be so helpful, and hope you can take something from this episode and apply it to your property!Resources:LinkedIn: Andrew KitchellInstagram: @andrewkitchell#STRShareSunday: @vtstaysQuora: Andrew KitchellCheckout Wheelhouse and use code TFV to get 50% off the first two months: https://www.usewheelhouse.com/?afmc=TFVWheelhouse: Checkout Andrew's Brian Chesky video1 hour Revenue Management How-To Video235. Permission to Pivot Your Airbnb ListingThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Minoan | Minoan helps short-term rentals and boutique hotels enhance their appeal with their customizable, curated retail platform.Minoan | Visit MinoanExperience.com and tell them TFV sent you!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Blue Sky Villas asks:What do you recommend for a parent-child listing strategy if my neighbor wants us to manage their rental property along with our own?Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingAMAResources:Minoan Experience: minoanexperience.com/join-us Thanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

We’re getting summer ready with our safety captain, Justin Ford. He's an international safety expert who works at Breezeway and he has an undying passion to make short-term rentals safer, which is good for you, the owner, the guest and our industry. After 13 years in the vacation rental industry as a Property Manager, 15 years as a firefighter and four years in the US Coast Guard, Justin combined his experiences to create a niche within the short-term rental industry that did not exist in 2013; short-term rental safety. In 2014, Justin created the first vacation rental safety checklist for the vacation rental industry, and in 2017 Justin created Dwell Safe®, a certification program devoted to the safety of vacation rentals, which he sold to Breezeway® in 2019.In this episode we talk about some recent accidents in rental properties that remind us of how important it is to be legally up to code in all properties, and have the right equipment, technology and instructions to keep our guests safe. We’re talking fire safety for grills and firepits, legal egress for windows, gas leaks, pool and hot tub safety and more. Justin shares common mistakes he sees in short term rental properties, offers quick and inexpensive solutions, and his spring cleaning checklist you can use today to make sure your property is up to date and ready for summer fun.Here is our amazon shop to find all the items Justin recommends in this episode:https://www.amazon.com/shop/thanksforvisiting_Resources:Website: Justin FordLinkedIn: Justin FordBlog: Breezeway BlogFacebook: Short Term Rental Safety#STRShareSunday: @Chalets_HyggeGas leak detectors: First AlertGrill: BlackstonePrevious episodes with Justin:120. Make Deck Safety a Priority with Justin Ford159. Back to Basics: Fire Alarm 101 with Justin FordThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Minoan | Minoan helps short-term rentals and boutique hotels enhance their appeal with their customizable, curated retail platform.Minoan | Visit MinoanExperience.com and tell them TFV sent you!Breezeway | Go to breezeway.io/tfv to claim your free implementation when you start a Breezeway account.

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Today’s Question:As someone just getting started in short-term rentals, can you tell us a bit more about how you two started hosting? Where’d you start; do you co-host; how long have you been doing it; and where do you see the industry going?Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah & Annette, visit Speakpipe.com/ThanksforvisitingAMAThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.