Thanks For Visiting

Airbnb Superhosts Annette Grant & Sarah Karakaian

Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts to deliver you a wide array of stories, insights, and profitable and creative ideas to make your listing rise to the top. Whether you’re experienced, new, or nervous to start your own Airbnb this podcast promises to be informative, fun, and from the heart.

Episodes

Mentioned books

Jun 25, 2024 • 13min

370. Hosting Hotline: How Should You Handle Parties at Your Vacation Rental?

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Brandy asks:We host on a 10-acre property. We also live on this 10-acre property. But we continue to have guests that will break our terms and conditions, even though it is stated very plainly that we do not allow parties or gatherings of larger than six people. The last one, I walked in on their vows and was like… What's going on here?What do you recommend we do when this happens? Is it for me to physically go down there and stop the party or stop the gathering? Or should I just message it, take photographs, and then send it in? I do allow small gatherings, but it's at a different price rate because the way they use the property is different. What do you recommend here?(00:01:29) Brandy Asks About Disrupting Vacation Rental Parties (00:03:29) Wield the Power of a Well-Timed Phone Call (00:06:13) Using Neutral Phrasing & Framing with STR Guests (00:07:24) Thanks For Visiting Tech Recommendation: MinutThanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.Resources:• Click here for full show notes• Check out Minut crowd control tech • Get the Hosting Handbook: thanksforvisiting.com/handbook• Video: New to Airbnb Don't Make These 3 Mistakes That Could Cost You Thousands!• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!

Jun 20, 2024 • 58min

369. Secrets to Scaling: How I Managed 175 Listings on a Remote Mediterranean Island

Today’s expert guest is Lisa Roads, a seasoned short-term rental professional, whose journey began as a property investor in her early twenties. As Lisa continued to grow her property portfolio, she recognised the potential for early adoption in an emerging market in Cyprus. This investment move created the opportunity to start her second business venture, providing a fully managed service for hands-off investors like herself. Focusing on high-quality coastal properties and leveraging her partnership and marketing experience, with her team in Cyprus, the business scaled to 175 properties in five years. We learn all about how she made it happen – remotely! – including emergency communications after a massive earthquake and a six-week power outage on the island.After transitioning her hosting business to a new owner in 2021, Lisa has now shifted her focus to providing industry education and strategy support to business owners who are looking to scale in a dynamic short-term rental market – a mission we wholeheartedly support!(00:01:16) #STRShareSunday: @littlecottageonthefarm(00:03:25) Meeting the Dynamic & Driven Lisa Roads(00:08:03) Growing the STR Market on a Mediterranean Island Nation(00:21:24) Lisa Shares Insights on Business Building & Balance (00:31:21) Managing Owner Expectations as a Remote STR Co-Host(00:42:19) What’s Next? Leaving Her Vacation Rental Listings in Cyprus (00:47:15) Amplifying Women’s Voices in the Short-Term Rental SpaceResources:• Click here for full show notes• Website: theholidaypropertycoach.wordpress.com • #STRShareSunday: @littlecottageonthefarm • Video: Airbnb Co-Host: Best Practices - Handling Guest Inquiries and Bookings• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Superhog | Visit superhog.com/thanks-for-visiting and book your FREE demo today!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Minoan | Visit MinoanExperience.com and tell them TFV sent you!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.

Jun 18, 2024 • 9min

368. Hosting Hotline: Can I Use Fabric Headboards in My Short-Term Rental?

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Melissa asks:I am going to be a new host, and I have a question about bed frames and headboards. I have a couple headboards that are upholstered. What are your thoughts about using those and cleaning those instead of buying new headboards that are wood or washable? I would love to know because it could save me a lot of money if I can use the headboards that I have now.(00:01:26) Melissa Asks About Different Kinds of Vacation Rental Headboards (00:02:04) Top Tech Recommendation: Bissell Green Machine(00:03:06) How To Prep & Clean Headboards in Your Short-Term Rental(00:04:45) Introducing: The TFV Hosting Handbook!Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.Resources:• Click here for full show notes• Bissell Green Machine: https://amzn.to/3KvFi7X• Get the Hosting Handbook: thanksforvisiting.com/handbook• Video: The Best Airbnb Bedding for Your Guest• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Quiz | Take our quiz to reveal your hosting personality style!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

Jun 13, 2024 • 41min

367. We Stayed in a Castle! European Short-Term Rental Industry Review

In today’s solo (duo?) episode, we unpack an expansive recent experience we shared in England, learning about this amazing industry. From an STR business retreat hosted in a towering castle, complete with moat, to the Short Stay Summit 2024 in London – we’ve come home with a wider and more full picture of what hosts are doing and seeing around the world.Our journey begins at Middleton Castle, where our new friend, Humphrey Bowles of Superhog, expertly curated a thought leadership retreat for 17 of the space’s foremost voices and innovators. We talk about what exactly led us to getting an invite, what we saw and heard there, and the value in getting out of one’s usual workspace – both mentally and physically.From there, we recap our key takeaways from Short Stay Summit 2024, including cleaning questions heard round the world, hard sustainability truths, guest and property safety, and of course – the five-hundred pound gorilla in the room: artificial intelligence.(00:01:50) #STRShareSunday: @middletoncastle(00:07:09) Getting the Invite to Middleton Castle(00:17:11) Top Takeaways from Vacation Rental Leaders (00:21:14) Short Stay Summit in London 2024(00:25:02) Growing Role of AI in Vacation Rental IndustryResources:• Click here for full show notes• Visit superhog.com/thanks-for-visiting and book your FREE demo today!• #STRShareSunday: @middletoncastle• Video: Airbnb Guest Expectations: How to Set the Right Expectations• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Minoan | Visit MinoanExperience.com and tell them TFV sent you!Superhog | Visit superhog.com/thanks-for-visiting and book your FREE demo today!

Jun 11, 2024 • 12min

366. Hosting Hotline: Five-Star Patio Amenities to Differentiate Your Vacation Rental Listing

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Patrick asks:It's Patrick with Farmhouse805 on the beautiful central coast of California. I have a big question for you… We've been having a lot of success with our STR. We've got a nice patio with a gas fire pit and a commercial grade barbecue, but we just don't have the budget to do a swimming pool. And I'm not a big fan of the spas for the patio. We're thinking about adding a movie screen and maybe a digital projector that guests can use to watch movies outside. We’re just trying to figure out if that's something that would be attractive to guests. I would love to hear your feedback. We love everything about your show – keep it up! (00:01:40) Patrick Asks About an Outdoor Movie Projector (00:02:58) Building Out a Unique Vacation Rental Experience (00:05:31) Borrow Tips & Effective Ideas from Local Competitors Thanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.Resources:• Website: farmhouse805.com• Video: Airbnb Guest Expectations: How to Set the Right Expectations• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Quiz | Take our quiz to reveal your hosting personality style!

Jun 6, 2024 • 45min

365. Hosting Mastery Spotlight: How I Built a 60-Door Rental Company on 100% Referrals

Today’s expert guest is Colleen Chrien, a hyper-engaged member of our Hosting Business Mastery Method, mom of four young kids, and owner of Picket Fence Properties and Fully Furnished Charleston where she manages a portfolio of 38 long-term rentals and 21 furnished rentals – a mix between short, mid, and long term listings.We learn all about how she launched her business and landed in Charleston as a long term hub of operations, detail a few pain points on her initial projects, and unpack mindset shifts inspired by challenging life events – how she’s shifted her business goals to align with her vision of the future. Make no mistake, what we have here today is a true superhero of hosting. Colleen’s a one-woman show, and gets super honest with us about the bottlenecks that she’s identified, from how she’s gone about adding to her team, to the brutal truth about the tidal wave of emerging tech in our industry — there’s no magic button to press!Her candidness about the journey is a fresh counter to social media’s insistence on impossible “passive income” and “set-it-and-forget-it” narratives. In this industry, we work! And we’re proud of it. We know you’ll be as inspired by Colleen’s story as we are.(00:01:23) #STRShareSunday: @dellcollective(00:03:46) Introducing HBMM VIP: Colleen Chrien(00:10:07) The Evolution of Fully Furnished Charleston(00:19:11) STR Hiring, Operations & Business Goals (00:27:36) Colleen’s Short-Term Rental Tech Stack TipsResources:• Click here for full show notes• Website: fullyfurnishedcharleston.com• Instagram: @fullyfurnishedcharleston• Instagram: @colleen_chrien• Check out Hospitable, PriceLabs, and Breezeway• Learn about our Hosting Business Mastermind• #STRShareSunday: @dellcollective• Video: Co Hosting for Airbnb - How to Know You're Ready• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Superhog | Visit superhog.com/thanks-for-visiting and book your FREE demo today!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.Minoan | Visit MinoanExperience.com and tell them TFV sent you!

Jun 4, 2024 • 9min

361. We Bought Land (Part 2): How to Use ChatGPT in Your Vacation Rental Competitive Analysis

Welcome back to this dedicated series on the acquisition, set-up, and launch of our brand new Hocking Hills vacation rental project. In this episode, we update listeners on the actions we’ve taken since signing the deal, hard decisions we’ve already made, and what’s coming up next.Golden nuggets include how Sarah has leveraged artificial intelligence to create temporary branding for the property, early thoughts on how we might utilize existing structures (or not), and which critically important tasks we’ve already elected to outsource – two jobs you’ll be very surprised to see we’ve offloaded.Even before breaking ground, ideas are flying and challenges have mounted. That’s why it’s great to be supported by a team of like-minded experts – as we are – and why we’ve decided to share each and every step along the way with you, our amazing audience.(00:01:41) #STRShareSunday: @richhollowretreat(00:03:32) Recapping Our New Hocking Hills Cabin Project(00:08:53) Now What? Getting Started with Reporting & Planning(00:15:54) Planning the Plot: Surveying Existing Buildings & Utilities (00:22:12) Important Steps We’ve Already Outsourced & WhyResources:• Click here for full show notes• #STRShareSunday: @richhollowretreat• Video: How to Design Your First Airbnb - Essentials• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:Minoan | Visit MinoanExperience.com and tell them TFV sent you!Hostfully | Go to https://www.hostfully.com/tfv and use TFV100 to get $500 off your subscription.Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!Hosting Business Mastery Method | Join us for our live, free, host masterclass and learn how to OWN your digital real estate!HBMM | Sign up today at hostmasterclass.com.

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