Remodeling Mastery by Mark Richardson
Mark Richardson
The Remodeling Mastery podcast series with host and industry leader, Mark Richardson, makes sense of the complex business of home remodeling, with sharp insights and straightforward guidance to help entrepreneurs grow their business.
Mark has presented to thousands of business and sales leaders across the country. From construction to healthcare, manufacturing to retail, individuals from countless industries have found Mark’s wisdom relevant and delivery powerful.
Richardson is a Fellow at Harvard University Joint Center for Housing Studies, lectures at MBA programs and writes columns for Professional Builder and Professional Remodeler. Mark was named Ernst and Young Entrepreneur of the Year in 2006 and is a member of NAHB’s Hall of Fame. Mark and his family live outside Washington, DC.
Mark has presented to thousands of business and sales leaders across the country. From construction to healthcare, manufacturing to retail, individuals from countless industries have found Mark’s wisdom relevant and delivery powerful.
Richardson is a Fellow at Harvard University Joint Center for Housing Studies, lectures at MBA programs and writes columns for Professional Builder and Professional Remodeler. Mark was named Ernst and Young Entrepreneur of the Year in 2006 and is a member of NAHB’s Hall of Fame. Mark and his family live outside Washington, DC.
Episodes
Mentioned books

Oct 1, 2015 • 9min
Time Mastery: Controlling Your Day
How can you control your day? Don't let your day control you! This is a classic problem with how quick the pace is in business today. Clients expect near instant results and your team is working at a far faster rate than in the past.
Ask yourself this – why is being in control of your day important to you? If you can find the reasons why, then you will then find the conviction and confidence to improve.
As you listen to Mark talk during this episode, he'll present to you a number of reasons why being it's important to be in control.
Register for Mark's webinar: New Year Business Planning: How to Set Goals & Dominate 2016 at:
http://www.surefiresocial.com/2016-planning-business-trends-marketing-sales-and-lead-management-with-mark-richardson-and-tim-musch/
Enjoy!

Sep 24, 2015 • 11min
Time Mastery: Fail To Plan, Plan To Fail
If you fail to plan, you are planning to fail. Plan your day every day. Do it consistently. Then you work your plan. Without a blueprint, otherwise it becomes chaos. People oftentimes just dive in with a short checklist and don't take the time to truly plan.
Challenge: make it a point to plan each and every day.

Sep 18, 2015 • 11min
Time Mastery
How can remodelers become a master of time mastery?
You can’t feel it, can’t touch it, but everyone understands it…the subject of time. Time is such an important element in today’s business in terms of sales, client expectations, and production processes.
In this episode of Remodeling Mastery, Mark gives you 3 touch points: 1) Thinking about time differently, 2) Learning about time and the implications in the remodeling realm, and 3) How to master time and how to take your time mastery techniques to the next level.

Sep 10, 2015 • 15min
Three Ingredients For Success
What does success look like to you? Among the most successful businesses in the remodeling industry, I've found that they all share these three common principles: 1) They have the right mindset, 2) They are fundamentally fit, and 3) They are able to and willing to change. Join me in this episode of Remodeling Mastery as I delve into these three principles and how they can be applied to your remodeling business.

Sep 4, 2015 • 13min
Creating A World Class Team: Retain And Develop The Talent
The theme Mark talks about in his book, "Fit to Grow" is one of people being your greatest asset. It's an important principle to live and breathe. An asset is an investment and you treat your greatest asset with great care and attention. In the remodeling industry, people are more important than the actual stuff. The employee carrying the table saw is more important than the table saw itself. The driver is more important than the van itself. If you can believe in this theme, you can potentially set the right foundation for retaining and growing the right kind of organization.

Aug 27, 2015 • 10min
Creating A World Class Team: Finding Talent
A big theme that I have coined and speak on is your organization needs to become a magnet, not a net. There's a tendency in the remodeling industry to just throw out and use old ways to attract people but this metaphor of being a magnet where the talent is drawn to you as compared to being a net where you toss out into the ocean and you don't know exactly what's going to swim in it.

Aug 18, 2015 • 13min
Creating A World Class Team: Culture
The culture of your business is something that you need to figure out, now. If someone were to walk up to you and ask you, “How’s your business like?” or “How is it working for XYZ Company?” – would you know how to answer that question? The culture of your company should be something that ultimately drives those who work for you, into a mindset where they WANT to succeed. It should define who you are and the mission of everyone associated with it. The culture doesn’t manifest overnight; you’ve got to train it, and you’ve got to be patient with what’s going on around you. Embrace the opportunity and live by who you are and what you want your company to become.
More podcasts at: http://www.surefiresocial.com/podcast
Register for the FREE Google Webinar on August 27th at 4PM: http://www.surefiresocial.com/googlewebinar
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Aug 13, 2015 • 12min
Taking Your Dashboard To The Next Level
Let's face it, most people didn't go to Remodeling University. They weren't trained on how to do the business or how to formulate it in the best way possible.
The first two parts of this series covered the motivations to having a dashboard followed by the three key metrics that you must track in the dashboard.
But in this segment, Mark Richardson covers between 5-7 other elements to your dashboard that you should think about having that will take it to the next level: things such as the demographics of your client, your client's reviews, financing rates, your team, cancellation rates, time spent, and the health of your business. All of these factors will help you monitor and maintain the effectiveness of your company.
For more podcasts: http://www.surefiresocial.com/podcast
Learn about the tools that Google provides to help your home improvement business succeed in maximizing your online presence: http://www.surefiresocial.com/googlewebinar

Aug 6, 2015 • 7min
Three Indicators to Your Dashboard For Success
Once you get past the motivations of developing a dashboard for success, now you must actually HAVE the dashboard. Mark Richardson touches on key points in managing your overhead expenses, sales, and gross profits of your business. Maintaining these three elements to your dashboard is what will determine effectiveness in your operations. Deeper metrics that he suggests monitoring are your leads, cost per lead, and lead source, while also being aware of your close rates and average ticket price.
Sign Up for the webinar: "How Google’s tools Help Home Improvement Businesses Succeed In Digital Marketing" - www.surefiresocial.com/googlewebinar
For more podcasts visit: www.surefiresocial.com/podcast

Jul 30, 2015 • 10min
Dashboard For Success: What is Success?
With Mark Richardson being the remodeling business for over 30 years, he knows what it takes when offering breakthrough advice for home remodelers in the industry.
In this episode, Mark covers a three-part series, first touching on the seven motivations of owners in the remodeling business. He answers the question, "What is success?" and offers ways to stay on top. Secondly, he goes into fundamental dashboards, and how they are used to measure success in the home remodeling business. He wraps up the episode by taking the dashboard you create, to the next level. Listen in on professional insight from a well-known leader in the industry, and learn how you, too, can create a dashboard for success.
For more podcasts, visit http://www.surefiresocial.com/podcast
Register for the Google webinar, "Tools To Help Home Improvement Businesses Increase Their Online Presence" - http://www.surefiresocial.com/resources/how-to-use-google-tools-for-success-webinar/


