

Tech Whisperers: Inside the Playbooks of the Best Digital Leaders
Ouellette & Associates
Tech Whisperers: Inside the Playbooks of the Best Digital Leaders, is a podcast for CxOs and industry leaders looking to hear conversations that unpack the leadership philosophies, decision making thought processes and unique expressions that differentiate the best. If you’re looking to gain an edge, instill new mindsets, and move out of your comfort zone, you’ve found the right community.
Welcome to Tech Whisperers!
Welcome to Tech Whisperers!
Episodes
Mentioned books

Mar 22, 2023 • 48min
Becoming a P&L Owner with Zoetis CDO Wafaa Mamilli
Wafaa Mamilli is the Chief Digital & Technology Officer at Zoetis, the world’s leading animal health company, a Fortune 500 company with more than $8 billion in annual revenue. Wafaa has also taken on P&L responsibilities as a Group President over China, Brazil, and Precision Animal Products.Join us as we discuss:How to balance multiple major leadership rolesWhy more tech leaders are being asked to serve on boardsAdvice for tech leaders looking to join a boardWafaa’s incredible journey from growing up in Morocco to her current roleZoetis’ Five Pillars that help them innovate in animal healthFeaturing audience questions from:Caroline Serfass, Board Member at NNIT and Former CIO at Canon Europe

Mar 8, 2023 • 56min
Redefining Your Value Proposition with Unisys CTO Dwayne Allen
Today’s guest is Dwayne Allen, Senior Vice President and Chief Technology Officer at Unisys. Dwayne’s professional history, which includes leading at companies like Marriott, Wachovia Bank, and Microsoft, has given him a wide breadth of industry knowledge and a passion for people and for continual growth. In February 2023, a week prior to our recording, Dwayne was also awarded the Florida CIO of the Year ORBIE® in the Global category for his work at Unisys. We are unpacking Dwayne’s leadership playbook and perspectives so you can learn what it takes to lead at a company like Unisys and become CIO of the year in your own journey.Join us as we discuss:Best practices for joining a board and understanding your personal value propositionKey lessons learned from working at Microsoft, Marriott, Wachovia, and UnisysHow to evaluate new career opportunitiesHow to balance accountability with positive support and reinforcementMaintaining a successful professional networkFeaturing audience questions from:Melanie Sandlin, VP - Americas IT at AllegionVasu Iyer, Global IT Business Partner at Corteva Agriscience

Feb 22, 2023 • 39min
Little Caesars’ CIO on ‘Answering the Call’ in Work and Life
From leading at great companies like Enterprise Rent-a-Car and Express Scripts to now leading as the CIO of Little Caesars, Anita Klopfenstein, has an incredible personal and leadership journey that we are excited to unpack for you.In addition to her career journey, Anita and her husband, Lynn, have 12 kids, total, between homegrown and adoption, but they’ve also fostered over 30 children, in what Anita describes as “controlled chaos.”Join us as we discuss:How Anita embraces her role as an “obstacle remover” for her teamWhy Anita developed a passion for helping children grow and be successfulHow Little Caesars implemented a cloud-first store platformHow to create a meaningful and fulfilling personal life while balancing a very busy professional lifeFeaturing audience questions from:John Meister, CIO of PaneraJen Wise, CIO at InspireGeana Kay-Nash, Vice President, Customer & Information Technology Systems Support at Little CaesarsJessica Young, Teacher and Anita’s daughter

Feb 8, 2023 • 48min
3 Layers of Transformation with TransUnion CIO Abhi Dhar
In this episode, we are unpacking the leadership playbook of Abhi Dhar. Ahbi has been the Chief Digital Officer for a Fortune-50 company, a tech startup co-founder, and now serves as the Chief Information and EVP of Global Technology for TransUnion. Yet, for someone who has managed organizations with budgets in excess of $1Bn, Abhi has maintained his quiet, calm, and genuinely humility through it all.Join us as we discuss:How can CIOs encourage C-Suite leaders to take a seat at the “digital table”How TransUnion considers budget, growth, and stakeholder priorities in its strategic planningWhy digital leaders need to take on a multi-dimensional approach to transformationHow to minimize disruption when reorganizing teamsHow to maximize developer productivity by focusing on experience instead of efficiency

Jan 25, 2023 • 40min
Two Powerhouse CxOs Share Digital Strategies, “Answer the Call” Moments
In this episode of Tech Whisperers, we are unpacking the amazing journeys of two CxO giants and industry leaders: Kim Mackenroth and Chris Nardecchia. Kim is the Global CIO for Textron, a Fortune 500, multi-industry company with 33,000 employees worldwide. Chris is the SVP and Chief Digital & Information Officer for Rockwell Automation, the world’s largest pure-play industrial automation and IoT company. Whether you’re a seasoned veteran of the industry or early in your tech leadership career journey, there is something for everyone in this conversation as we explore over 3 decades of combined digital leadership experience.Join us as we discuss:How to lead effectively when wearing multiple hatsThe keys to success for any business transformationStrategic initiatives for 2023How Rockwell Automation made data a part of its business DNAHow Kim has made Textron a go-to employer for top technology talentGenerational shifts and trends for new digital professionals

Jan 16, 2023 • 50min
Office Shock: Why We Need Future-Ready Leaders
As companies and workers continue to adjust to constantly changing workplace environments and cultures, there remain many questions about what it means to “return to work,” what the future holds for in-person, remote, and hybrid work, and how that will impact the way people relate to their work.In this episode, Bob Johansen, Joseph Press, and Christine Bullen join the show to talk about their brand new book, Office Shock, which aims to paint a vivid picture of the future of work, and equip workers and businesses with the tools and mindset they need to be successful moving forward. In their book, they describe “Office Shock” as an “abrupt, unsettling change in where, how, when, and even why we work.” In this episode, we discuss:Why organizations and workers need to be “Future-Ready”“The Seven Spectrums” that guide our decision-making about our work and home lifeThe concept of the “Officeverse” and how it relates to the MetaverseHow to think “Present-Forward” while properly weighing the next 10 years and the previous 50 years.

Jan 11, 2023 • 48min
A Vibrant Tech Future with Nutanix CIO Wendy Pfeiffer
Leadership takes a certain level of boldness that not many people can achieve, but even with that boldness, many leaders are still afraid to say what they think and be honest about their experiences. Then there’s Wendy Pfeiffer, CIO at Nutanix. Wendy is known for her courage to say what everyone else is thinking and sharing what’s on her heart. That radical transparency and courage is what sets her apart from her peers, and as a CIO, makes her uniquely poised to handle the ever-changing job expectations that can sometimes evolve even faster than the world around it. In this episode, we discuss:How CIOs can deal with the increasing pressure and responsibilities placed on themHow to build and run a highly effective IT team despite a tightly-constricted budgetWhy leaders should prioritize one-on-ones with their team membersHow to speak from your heart even when it may put you at riskPredictions for the next 10 years in tech leadership

Dec 28, 2022 • 56min
Top CxO Recruiters Talk Transformation & State of Tech Talent
Recruiting the best technology talent has been on everyone’s mind throughout 2022, and CIOs still struggle to find the very best talent to their teams that are not only experts in their field, but also a perfect fit for the organization. So we’ve invited two of the top executive recruiters, Martha Heller and Art Hopkins, to unpack everything you should be considering as your team looks to bring on the best talent possible in 2023.Martha Heller is the CEO of Heller Search Associates, and the author of several books including Be the Business and The CIO Paradox. She is a thought leader in the CIO and recruitment space, and shares her knowledge through the monthly newsletter, Movers and Shakers.Art Hopkins is global co-leader of the Technology Officers Practice for Russell Reynolds Associates and is a member of Board & CEO Advisory Partners. He brings expertise in the CTIO, digital, data, and CTO roles, as well as diversity and inclusion best practices. In this episode, we discuss:What qualities hiring authorities are looking for in technology leadersHow to properly assess a candidate’s desire to leave their current role and their interest in the role they’re applying forThe right and wrong questions people are asking around technology talentHow to acknowledge and own when you’ve been fired in the past.

Dec 14, 2022 • 42min
Succession Done Right with Steve Zerby and Annie Baymiller of Owens Corning
Ensuring a smooth transition between an outgoing and incoming CxO is one of the most complex projects for any organization to take on, but Owens Corning CIO, Steve Zerby, is taking a different approach.Steve has more than doubled the average CIO tenure during his time at Owens Corning, with the key to his success being his dedication to investing in his team members to ensure that as Owens Corning finds success, so do his people. Annie Baymiller is one of those people, currently serving as a VP of IT and a Market-Facing Digital Leader for Owens Corning. After a legendary 36-year career as CIO at Owens Corning, Steve is preparing to hand the reins to Annie, so we’ve invited both of them to talk about what it really means to craft a high-quality succession plan and how strong mentorship can make or break any leadership transition.In this episode, we discuss:What it means to consider succession as the end of a journey, rather than the beginning of a new oneHow to build a great organizational culture as a data leader to become a great place to workThe importance of matching the actual employee experience to the promised “brochure” experience.Why the greatest technology leaders focus far more on their people than their technology

Nov 30, 2022 • 45min
Turning Vision into Action with Teladoc’s Chief Innovation Officer, Claus T. Jensen
What kind of career experience, confidence, and leadership capability does it take to have a company’s CTO, CIO, and CDO all report directly to you? As Teladoc’s Chief Innovation Officer, Claus T. Jensen is the answer. He holds a PhD in Computer Science, he has 17 patents to his name, and has published six books, including the most recent, Digital Transformation for Dummies.Throughout his career, which includes experience in all the roles that now report to him, Jensen has become expert at leading multi-year transformations. He brings his unique talents and skills to the table to help companies get to the next level.Join us as we discuss:Creating a healthcare experience that is more personalized, connected, and meaningfulWhy leaders need to deal with the “pink elephant” in the roomRecruiting the right multidisciplinary talentSuccessful learning programs for developing talentThe importance of living out one’s values as a leader More information about Claus T. Jensen and today’s topics:LinkedIn Profile: https://www.linkedin.com/in/claustorpjensen/ Company Website: https://www.teladoc.com/