

Thriving Leaders Podcast
Claire Gray
Hosted by Claire Gray, Leadership & Team Coach and Facilitator, this podcast is here to support you as a leader, no matter what your experience level, with bite-sized leadership learnings. Packed with practical tools, tips, actions and insights, that you can immediately apply, so you can lead confidently now.
Episodes
Mentioned books

Sep 26, 2024 • 24min
Episode 12: Accountability
Holding team members accountable and setting goals through clear communication is a skill that many leaders find challenging. When we delay having important conversations, problems escalate, and accountability isn’t addressed.
A thriving leader must build their confidence and comfort level if they want to be high performing.
That’s why, in this episode, we cover:
The underlying issues when there is a lack of accountability
Barriers to holding others accountable
How to hold others accountable
The 4Cs to Accountability model
Jimmy Stewart, Managing Director of JVAT, explains how they’ve created a high-performing accountability culture
I encourage you to check out our 4Cs of Accountability model and to implement with your team, and be sure to let me know how you go.

Sep 12, 2024 • 13min
Episode 11: When to Coach
Learning when it is an appropriate time to coach takes awareness of the situation, the team member and yourself. Identifying coaching moments is a critical skill for thriving leaders. Situational leadership and understanding the context is important.
That’s why in this episode, we cover:
The difference between informal and formal coaching
How to apply in-the-moment coaching
Coaching for performance and development
Creating a coaching culture within your team and organisation
How coaching ties into the Skill Will Matrix
There is a time and a place to coach. Using your situational awareness, you can gauge if coaching is the right tool to use in that moment. It is a powerful tool in performance, career and development conversations.
How will you apply coaching into your team development and performance conversations?

Aug 29, 2024 • 31min
Episode 10: Coaching
Most people naturally like to help others solve their problems. In fact, it is quite likely that you moved into a leadership position because you were a great problem solver and a superstar at delivery.
When you move into a leadership position, you need to help your team members so they can solve problems for themselves. This is a fundamental shift for leaders. It is challenging to move from providing guidance and advice to asking questions and trusting that the individual has the answers. This skill requires you to let go and shift from being directive to empowering your team member to own the outcome.
And that’s where coaching comes in.
In this episode, we dive into:
What actually is coaching?
Types of coaching
The power of coaching and the benefits of taking a coaching approach
How to coach
The four levels of listening
Coaching Models and coaching for different outcomes
In our next episode, we get into When to Coach, so stay tuned!
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs
Join our fortnightly newsletter
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

Aug 15, 2024 • 16min
Episode 9: Feedback Cultures and Receiving Feedback
When leaders and organisations incorporate feedback into their culture, it increases engagement, retention, productivity and motivation.
Employee recognition increases retention and productivity.
This is just one of the reasons why creating a culture of feedback within your leadership and organisation is so important.
In this episode, we cover:
How to create a culture of feedback.
Tips to receive feedback, including triggers you may experience.
How to effectively ask for feedback.
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs
Join our fortnightly newsletter
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

Jul 31, 2024 • 30min
Episode 8: Feedback Part 2
As we covered in the previous episode (Feedback Part 1), creating a culture of feedback is vital for any high performing team. So, in this episode, we break down the components required to create a culture of feedback.
In Part 2 of Feedback, we cover:
Tailoring feedback to match the receiver’s personal style.
Tips on how to receive feedback, including navigating triggers while receiving feedback.
How to effectively ask for feedback.
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs
Join our fortnightly newsletter
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

Jul 18, 2024 • 19min
Episode 7: Feedback Part 1
When some people hear the word feedback, the hairs on the back of their neck stand up. You may have had a bad experience receiving feedback or perhaps you gave someone feedback and it didn’t land as you intended.
To nurture a feedback culture, leaders need to create a psychologically safe environment. As a thriving leader, you will need to give and receive feedback.
In Part 1 of Feedback, we cover:
What feedback is?
The barriers to giving quality feedback.
How to give feedback effectively.
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs (link)
Join our fortnightly newsletter (link)
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

Jul 4, 2024 • 10min
Episode 6: High Performance Cultures
In a culture where there are collective beliefs, assumptions and values, it’s important to bring cohesiveness and connection to your team to ensure that its high performing.
In today’s episode we discuss what it feels like to be part of a team and how to build a high-performance culture within your team.
In this episode, we cover:
How culture manifests through the behaviours that are encouraged and discouraged.
How a high-performance culture contributes to effectiveness and productivity, leading to excellent business outcomes.
Emphasize how reward and recognition should be centred on organisational values, and strategies for effectively communicating your purpose within the team.
The 2022 Gallup study which found that only 17% of Australian employees are engaged, compared to 21% globally.
How to create an environment where your team can flourish.
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify.
For all other resources:
Learn more about our leadership development programs (link)
Join our fortnightly newsletter (link)
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

Jun 20, 2024 • 24min
Episode 5: Thriving Teams Part 2
In today's episode we discussed on What it takes to build a Thriving teams Part 2 and discussed tangible and practical things that you can do to build a Thriving team.
In this episode, we cover:
How to build trust with your team and find out who they are
Clear directions and expectations.
How to hold each other accountable without the need to be driven by the leader.
How to have a meaningful and purposeful reasons to connect with your team.
How to manage challenge with a supportive intention for team growth.
High-performance cultures that will create value, which results in excellent business outcomes.
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs
Join our fortnightly newsletter
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

Jun 6, 2024 • 26min
Episode 4: Thriving Teams Part 1
In this episode we discuss what it takes to build a Thriving Team, including team dynamics, and we share our proven Thriving Teams model, which has been developed based on research and through leadership on high performing teams, along with my extensive experience working with teams as a Leadership and Team Coach.
In this episode, we cover:
What is a high-performing team on how team members work together through strong relationship and shared accountability.
The different dynamics in every team, and how they interact with each other.
The fundamental components of a Thriving team.
The four levels of purpose.
We hear from Sandy Morrow on the success of high-performing Koala a furniture company with operations in Australia Japan and South Korea
The four elements of trust to know when you are on the right path
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs
Join our fortnightly newsletter
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website

May 23, 2024 • 11min
How to Build Confidence
In today's episode, we talked about confidence and how to be confident as a leader. Get ready to unpack some barriers to lead confidently that will help you to thrive as a leader.
In this episode, we cover:
Building your confidence as a leader
Impostor Syndrome the feeling of self-doubt
Challenging limiting beliefs how our thoughts are powerful because they control our emotions
How Tony Davies, CEO at Social Futures, recollect Impostor Syndrome
How to reframe your thoughts and change your mindset
Where to get the book, Thriving Leaders: Learn the Skills to Lead Confidently:
Physical: Purchase here International: Amazon, Booktopia, Barnes & Noble
Audio: Audible & Spotify
For all other resources:
Learn more about our leadership development programs
Join our fortnightly newsletter
Want to connect directly with Claire? claire.gray@thrivingculture.com.au
Follow along on Linkedin
Check out our website