

DENTOLOGY - The Business of Dentistry
Andy Acton and Chris Strevens
Andy and Chris discuss all things non-clinical in the dental world. Covering topics such as goodwill values, finance, marketing, how to buy and sell a dental practice, mindset, where to invest, team management issues, and many more!
Episodes
Mentioned books

Jul 25, 2022 • 50min
//Joe Lovett - Building a Tribe E51
This week’s guest on the Dentology Podcast is Joe Lovett, founder and director of Catalyst Sales & Marketing.
In this episode, Joe talks to Chris and Andy about his childhood, the importance of family and his pathway into dentistry. From his early days working at FMC rising to Sales Director, through to his decision to spread his wings and set up his own company, Joe talks about the skills he’s learnt along the way, how Catalyst supports dentists and the importance of networking in a business strategy.
Joe also talks about his latest initiative ‘Fast Tracking Your Future’ that offers the dental profession advice and support in exchange for a charity donation and tells us more about the ‘Global Dental Collective’ taking place in September that will give attendees the opportunity to share their thoughts and opinions on some of the most challenging topics facing dental professionals today. To find out more visit www.globaldentalcollective.com
A great episode and one not to be missed.
Topics:
- The importance of family
- Pathway into dentistry
- Networking & spreading your wings
- How does Catalyst Sales & Marketing support dentists?
- What is the Fast Tracking Your Future initiative?
- What’s your view on the future health of dentistry?
- How do you find the right fit when looking to bring parties together?

Jul 18, 2022 • 38min
//Simon Reynolds - Cash is King E50
This week in the Dentology podcast, Andy and Chris talk to Simon Reynolds, Managing Director of Patient Plan Direct Ltd, the UK’s leading dental plan provider.
Simon tells us about his childhood and his time studying Sports Technology at university and reflects on his early days in business. He goes on to talk about his pathway into the dental world and how he stepped into the role of MD at Patient Plan Direct at the start of this year.
With inevitable changes coming with NHS dentistry, Simon talks about the impact covid has had on Patient Plan Direct clients, how practices have adapted and changed and shares his thoughts for the future of NHS dentistry.
Have a listen to this episode to hear more from Simon.
Topics:
- Childhood and pathway into dentistry
- Cross over of key traits and characteristics from sport to business
- Taking on the role of MD at Patient Plan Direct Ltd
- What’s been the impact of covid for existing clients?
- Has covid changed the typical practice worked with?
- Predictions for the future of NHS dentistry

Jul 11, 2022 • 36min
//BDA Benevolent Fund - Dental Student Edition E49
Andy and Chris chat to Laura Hannon, General Manager of the BDA Benevolent Fund (BDABF), in this week’s episode of the Dentology Podcast.
The BDABF is a charity organisation, established in 1883, that supports dental students, dentists and their families living in the UK.
In this episode, Laura tells Chris and Andy more about the survey conducted between October and November 2021 to explore the financial and well-being issues facing UK dental students and she explains why the charity wanted to undertake such research and what some of the key findings indicate for the sector.
To hear more on the survey results and how the BDABF is supporting students in the profession, have a listen to this episode.
Topics:
· Explain the background to the latest survey
· Is it a new initiative for the BDABF?
· Key findings from the survey
· Is the Covid experience of students likely to have influenced thoughts about dropping out?
· How did those with money worries cope?
· What support is available through the BDABF?
· Is working alongside studying at dental school a good thing?
· The importance of asking for well-being help
· How can the BDABF help students and the wider profession?
More information is also available online on the BDABF Student Page
If you need to apply for financial assistance from the BDABF – click here.
Further information about well-being support can be found here.
Click here to donate directly to the BDABF.

Jul 4, 2022 • 25min
//Andy & Chris - Common Pitfalls of A Sale E48
This week in the Dentology Podcast Andy and Chris talk through the common pitfalls of a dental practice sale. If you are selling, this is not a time to learn and plan to get it right next round. For most, this is a one-shot opportunity so you need to get it right. This is a great episode, with lots of great advice for practice owners embarking on the sale journey. To find out more, have a listen to this episode.
Topics:
- Selling up
- The most common pitfalls of a dental practice sale
- Should you pay a fee?
- The importance of working with experts
- Comparables
- The Open Market vs Preferred Buyers?
- Getting a Valuation

Jun 27, 2022 • 46min
//Dev Patel - Beauty in the Journey E47
Andy and Chris chat to Dr Dev Patel in this week’s episode of Dentology. Dev is a qualified dentist and founder and CEO at Dental Beauty Partners, as well as founder of Dental Circle, the training network for dental professionals.
In this episode, Dev reflects on his early days and tells us about his years growing up, training as a dentist and the moment when he first decided to take the step from clinical dentistry into business leadership, and ultimately group ownership. He also tells us about his remarkable success with his business ventures, in particular Dental Beauty Partners, and what makes him different!
Dev’s story is a great listen for anyone looking for inspiration and motivation to take the leap in their career!
Topics:
- What was your childhood like?
- Was there anyone with entrepreneurial experience in your family for you to learn from?
- Was there a specific moment when your mindset shifted from dentist to group ownership?
- When did you commit to stepping away from clinical dentistry?
- Tell us about your management style
- Have your other ventures helped develop Dental Beauty Group?
- Who inspires you as a business leader?
- What’s the future for Dental Beauty Partners?

Jun 20, 2022 • 44min
//Manhar Segal - From Dental School to Practice Sale E46
This week’s guest on the Dentology Podcast is Manhar Segal, dentist, car enthusiast and ex-principal of Millenium Dentistry in Staffordshire, having recently sold the practice with the help of Frank Taylor & Associates.
In this episode, Manhar recounts his early upbringing and tells us what prompted his decision to start a career in dentistry. Having studied at Guys with several others who are currently leading the way in dentistry, Manhar reflects on what life was like at that time and how he moved from qualifying to becoming a dental practice owner alongside his wife, Aradhna.
Having now sold his practice, Manhar chats about the reasons for the sale and gives us a true insight into what the sales process was really like – something that many of our listeners may one day be going through themselves!
Topics:
- What was your upbringing like?
- Did it feel like you were part of special group at dental school?
- Timeline from qualifying to practice ownership
- The motivation to be a practice owner
- Had you worked alongside your wife previously?
- What was the driver to sell?
- Your experience of the sales process & working with Frank Taylor & Associates
- What’s next?

Jun 13, 2022 • 42min
//Dr Mahrukh Khwaja - Mindfulness E45
This week we welcome Dr Mahrukh Khwaja to the Dentology podcast.
Mahrukh is founder and CEO of Mind Ninja; a well-being startup providing resilience and well-being training to dental professionals so they can thrive in any environment. She is also a dentist, with over 11 years’ clinical experience, a positive psychologist, an accredited mindfulness teacher and holds a masters in applied positive psychology.
In this episode, Mahrukh shares her story with us and discusses why she got into dentistry. She talks openly about mental health, explains how we should all manage our mental health better and tells us what she hopes to create in the future to support dental professionals.
Topics:
- The early days…what were you like as a child?
- Why were you drawn to dentistry?
- Why did you feel there was a need for a well-being service for dentists?
- Based on your experience, is this something dentists struggle with?
- Mental health crisis
- Does mental health and well-being discriminate based on sex?
- New book: release date summer 2022 (“Resilience and Well-being for Dental Professionals”)

Jun 6, 2022 • 40min
//Nilesh Parmar - Skill Stacking E44
Our guest this week on Dentology is Dr Nilesh Parmar, partner at Parmar Dental. Nilesh has a specialist interest in implant dentistry and successfully splits his time between his seven-surgery practice in Southend-On-Sea and a multi-disciplinary practice in Blackheath.
Nilesh is a well-known figure in dentistry having won numerous awards and is an avid sharer of his exploits and work across social media.
In this episode, Nilesh recounts his transition from working in his father’s dental practice to dental school before settling on a career in implantology. One of a few dentists in the UK to have a degree from all three London Dental Schools, education is important to Nilesh and having recently completed his Executive MBA at Imperial College Business School, he talks about the importance of business training and education for dental professionals.
Outside of dentistry, Nilesh loves fast cars and racing and tells us more about his adventures on the track!
Topics:
- Setting the scene & journey into dentistry
- What was dental school like?
- Is dentistry heading towards more specialisms?
- Could we see GDPs providing more triage services?
- Using social media to showcase work and case studies
- Is business training important?
- What does success look like for you?

May 30, 2022 • 52min
//Mide Ojo - "Doing Squats" E43
This week we welcome Mide Ojo to the Dentology podcast.
Mide is the principal and owner of Refresh Dentalbased in Twickenham, co-founder of the revolutionary smile design service, SmileFast, and founder of the successful Start Up Dental Practice Owners Facebook group.
In this episode Mide tells us more about his exciting journey into practice ownership and the reasons why he decided to start his own practice from a squat rather than buying an existing practice - a viable way to get into practice ownership but one that does require a different approach.
Mide also tells Chris and Andy more about the Start Up in Dentistry Live Event coming up in June that he’s organising that sees the successful Facebook group going from a social platform to an actual live event! Click here to book a place.
Topics:
- Upbringing and pathway into dentistry
- Squat vs existing practice ownership?
- Challenges faced starting a squat practice?
- Why did you set up the Facebook group?
- Who is the Live Event for and what will the day include?

May 23, 2022 • 52min
//Manrina Rhode - "Being Your Best" E42
Manrina Rhode, Aesthetic Dental Surgeon, shares her pathway into dentistry, her career to date, and the importance of communication skills and wellbeing. She also discusses the development of her skincare range and how social media has helped build her brand. Manrina gives advice to students/young dentists and expresses her enjoyment of the journey in dentistry.