Advancing The Profession

Lindsay Baker is a CVA-certified volunteer engagement expert with 25 years of experience leading volunteers in a variety of settings including universities, museums, special events, volunteer centres, and tourist attractions. Currently, Lindsay is the Senior Director, Volunteer Resources for the BC Society for Prevention of Cruelty to Animals (BC SPCA), where she supports 3,300 volunteers at 35 locations across the province. Lindsay is a lifelong learner who enjoys exchanging knowledge, insights, and experience with other volunteer management professionals. As a past president of the Volunteer Management Professionals of Canada (VMPC), Lindsay is well-versed in volunteer management standards and industry best practices. In her role as an Instructor for Conestoga College’s virtual Volunteer Management Certificate Program, she equips non-profit leaders with the tools and training they need to successfully engage volunteers. When she is not volunteering herself, you are likely to find Lindsay listening to a book while walking her rescue dog, Phil. Reach out to Lindsay Baker, CVA, on LinkedIn - she is always up for a coffee chat with colleagues across the globe. Music by Zen_Man from Pixabay Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Mark Freeman is the Chief Executive of Cambridge Council for Voluntary Service (CCVS). He joined CCVS in October 2011 after working at Skills Third Sector, a national organisation promoting the importance of learning and development to charities and voluntary organisations. He has extensive experience working in the sector at local, regional, and national levels. He has also been a trustee for a number of organisations both in Cambridge and nationally. Mark has a Masters in Business Administration from the Open University and Post Grad Diplomas in Development Management and in Housing Management. In his spare time, Mark is a father to two girls (which takes up most of his time) as well as a trustee at Camtrust, he is also involved with a number of groups in the village he lives in. Most Sunday mornings you can find him volunteering at the Cambridge Junior Parkrun at Milton Country Park. Music by Zen_Man from Pixabay Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Gabriella Civico is from the UK, but lived in Spain and Portugal for many years before moving to Belgium and becoming a Belgian citizen. She has a degree in Social Policy and Education from the University of Surrey (UK), and a Masters in Education in E-learning from the University of Hull (UK). She worked with CEV in her role as Project Manager for the EYV2011 Alliance from July 2010 until the project’s completion in March 2012, when she became CEV Director. There, she takes a leading role in advocating for better volunteering policies, contributing her expertise at the European level in various European Union expert & advisory groups, such as EQF, Europass, Mobility of Young Volunteers, as well as in the European Solidarity Corps Resource Centre Advisory Group. She also represents CEV in the EESC Liaison Group for European Civil Society Networks and has been further involved in establishing Civil Society Europe in 2014 where she is currently the President. Music by Zen_Man from Pixabay Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

From the initial spark of an idea in 2008 to a platform now empowering over 600,000 volunteers, Chris Martin is CEO and founder of TeamKinetic. After studying a Masters in Sports Science at Leeds Metropolitan University and realising that he was ill-equipped for a ‘real job’, he set about building a company that did some good in the world and was a fun place to work. Most recently, Chris has embarked on a new passion project alongside his TeamKinetic work, setting up a not-for-profit and a Community of Practice to advance the volunteer management profession's understanding and adoption of digital. Music by Zen_Man from Pixabay Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Sarah has been a volunteer in a range of roles since she was a teenager and has worked in the volunteering sector for over 15 years. She supported volunteers and volunteer-involving organisations at Fife Voluntary Action for five years before acting as the national volunteering lead for two Scottish charities – Children First and Shelter Scotland. During this time, Sarah was an active member, and latterly the chair, of the Scottish Volunteering Forum. Sarah became the Senior Policy Officer at Volunteer Scotland – Scotland’s national centre for volunteering - in 2022, advocating for the strategic contribution and interests of volunteers with Scottish decision-makers. Sarah recently moved to Voluntary Health Scotland as their Policy and Public Affairs Lead. Music by Zen_Man from Pixabay Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Denise has been Chief Executive with Volunteer Now since August 2017 and prior to that Director of Engagement since 2010. She has extensive experience in supporting volunteer involvement. She has wide ranging expertise in public and organisational volunteering policy development, volunteering research and supporting good practice in volunteering. She is experienced in third sector governance issues through many years working at a senior level in the voluntary and community sector. Denise is an active volunteer for Portadown YMCA, Armagh Rural Transport and Belfast Central Mission. Music by Zen_Man from Pixabay Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Tony Goodrow, CEO of Better Impact, discusses the importance of data security in volunteer management. Topics include AI impact, safeguarding data, best practices, secure data storage, and ISO 27001 certification. The episode emphasizes the need for strong cybersecurity measures and data minimization to protect sensitive volunteer information.

Faiza Venzant, advocate for volunteer engagement, discusses diversity and equity in volunteerism, the impact of the CVA credential, ethical framework in volunteer management, and embracing community for collective healing. The podcast explores promoting diversity, building authentic relationships, and the importance of unity for overcoming differences.

Sarah Wilson, National Strategy Advisor at Volunteering Australia, discusses the importance of feeling valued in volunteering experiences and the psychological impact. She also talks about developing a new national volunteering strategy in Australia, the intersection of technology and volunteering, and the significance of research evidence in shaping these strategies.

Guest Gethyn Williams, with 20 years in voluntary sector, discusses trends in volunteering data post-2013, challenges in engaging volunteers, need for local infrastructures, diverse contributions at National Trust, expense reimbursement issues, and strategies for enhancing volunteer engagement.