

Advancing The Profession
Rob Jackson Consulting Ltd
Advancing the profession is all about advanced volunteer engagement practice. Going beyond the basics of working with volunteers, we explore a range of issues designed to help deepen and strengthen your practice as a professional leader of volunteer engagement.
Music by Zen_Man from Pixabay.
Music by Zen_Man from Pixabay.
Episodes
Mentioned books

Sep 29, 2025 • 57min
S4 Ep3 Chris Martin
From the initial spark of an idea in 2008 to a platform now empowering over 600,000 volunteers, Chris Martin is CEO and founder of TeamKinetic.
After studying a Masters in Sports Science at Leeds Metropolitan University and realising that he was ill-equipped for a ‘real job’, he set about building a company that did some good in the world and was a fun place to work.
Most recently, Chris has embarked on a new passion project alongside his TeamKinetic work, setting up a not-for-profit and a Community of Practice to advance the volunteer management profession's understanding and adoption of digital.
Music by Zen_Man from Pixabay
Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Sep 15, 2025 • 51min
S4 Ep2 Sarah Latto
Sarah has been a volunteer in a range of roles since she was a teenager and has worked in the volunteering sector for over 15 years. She supported volunteers and volunteer-involving organisations at Fife Voluntary Action for five years before acting as the national volunteering lead for two Scottish charities – Children First and Shelter Scotland. During this time, Sarah was an active member, and latterly the chair, of the Scottish Volunteering Forum.
Sarah became the Senior Policy Officer at Volunteer Scotland – Scotland’s national centre for volunteering - in 2022, advocating for the strategic contribution and interests of volunteers with Scottish decision-makers. Sarah recently moved to Voluntary Health Scotland as their Policy and Public Affairs Lead.
Music by Zen_Man from Pixabay
Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

Sep 1, 2025 • 48min
S4 Ep1 Denise Hayward
Denise has been Chief Executive with Volunteer Now since August 2017 and prior to that Director of Engagement since 2010. She has extensive experience in supporting volunteer involvement. She has wide ranging expertise in public and organisational volunteering policy development, volunteering research and supporting good practice in volunteering. She is experienced in third sector governance issues through many years working at a senior level in the voluntary and community sector. Denise is an active volunteer for Portadown YMCA, Armagh Rural Transport and Belfast Central Mission.
Music by Zen_Man from Pixabay
Thanks to Awesome Panda for their work editing this episode. Find out more at https://www.awesomepandauk.com

May 27, 2024 • 40min
Season 3 Episode 7 Tony Goodrow
Tony Goodrow, CEO of Better Impact, discusses the importance of data security in volunteer management. Topics include AI impact, safeguarding data, best practices, secure data storage, and ISO 27001 certification. The episode emphasizes the need for strong cybersecurity measures and data minimization to protect sensitive volunteer information.

May 13, 2024 • 38min
Season 3 Episode 6 Faiza Venzant
Faiza Venzant, advocate for volunteer engagement, discusses diversity and equity in volunteerism, the impact of the CVA credential, ethical framework in volunteer management, and embracing community for collective healing. The podcast explores promoting diversity, building authentic relationships, and the importance of unity for overcoming differences.

Apr 29, 2024 • 39min
Season 3 Episode 5 Sarah Wilson
Sarah Wilson, National Strategy Advisor at Volunteering Australia, discusses the importance of feeling valued in volunteering experiences and the psychological impact. She also talks about developing a new national volunteering strategy in Australia, the intersection of technology and volunteering, and the significance of research evidence in shaping these strategies.

Apr 15, 2024 • 48min
Season 3 Episode 4 Gethyn Williams
Guest Gethyn Williams, with 20 years in voluntary sector, discusses trends in volunteering data post-2013, challenges in engaging volunteers, need for local infrastructures, diverse contributions at National Trust, expense reimbursement issues, and strategies for enhancing volunteer engagement.

Apr 1, 2024 • 43min
Season 3 Episode 3 Beth Steinhorn
Beth Steinhorn, President of VQ Volunteer Strategies, discusses funding strategies for volunteer engagement, the importance of integrating volunteer engagement in grant applications, the impact of community connections on volunteer involvement, and embracing volunteer engagement as strategic leadership. The conversation highlights the need for investment in infrastructure and systemic change in volunteer engagement.

Mar 18, 2024 • 44min
Season 3 Episode 2 Martin J Cowling
Explore toxic volunteer cultures, founder syndrome in nonprofits, and values-based recruitment in this episode. Learn how to navigate toxic dynamics and promote climate activism in volunteer engagement roles. Join the host in a conversation with Martin J. Cowling on impactful change, leadership, and volunteering.

Mar 4, 2024 • 40min
Season 3 Episode 1 Stuart Garland
The podcast discusses evolving volunteer practices post-pandemic, exploring informal volunteering during the pandemic, developing a national strategy for volunteering in Ireland, enhancing diversity and inclusion in volunteer strategies across Europe, and concludes with encouraging engagement and feedback.