

Secrets To Scaling Your Ecommerce Brand
Jordan West
TL;DR: Secrets to Scaling Your E-commerce Brand PodcastHosted by Brand + Agency Owner Jordan West, delve into the essentials of e-commerce growth, including:Paid Advertising: Master the art of paid ads across platforms.Creative Strategy: Unlock innovative approaches to marketing.TikTok Shop & Ads: Explore the potential of TikTok for e-commerce.Facebook Ads: Leverage Facebook's vast network for your brand.Influencer Outreach: Harness the power of influencer marketing.Real Successes & Failures: Learn from real-life experiences and case studies.Industry Leader Insights: Gain wisdom from top figures in the e-commerce world.Join us for invaluable advice and strategies to elevate your e-commerce store.Welcome to "Secrets to Scaling Your E-commerce Brand," the podcast where we dive deep into the mechanics and strategies of growing your online store. I'm your host, Jordan West, a seasoned entrepreneur who has navigated the highs and lows of owning six e-commerce brands and leading a DTC marketing agency.In this podcast, we're not just scratching the surface. We're dissecting the very core of what it takes to amplify your e-commerce store's revenue. From mastering paid ads and unravelling the mysteries of creative strategy to leveraging TikTok Shop and TikTok ads, Facebook ads, and beyond. I'll share the tactics that have propelled my businesses forward and the lessons learned from the pitfalls I've encountered along the way.But that's not all. "Secrets to Scaling Your E-commerce Brand" is also about the voices of industry leaders who've made significant impacts in the e-commerce world. Join us as we talk to these pioneers, extracting valuable insights and actionable advice that you can apply directly to your business.Whether you're a budding entrepreneur eager to make your mark or an established brand looking to break through to the next level, this podcast is your go-to resource for strategies that work. Join me, Jordan West, as we unlock the secrets to scaling your e-commerce brand, transforming challenges into opportunities, and visions into realities.
Episodes
Mentioned books

Feb 14, 2023 • 26min
Ep 432: 5 Biggest SEO Mistakes Hurting Your Organic Sales With Joshua George, ClickSlice
Send us a textBeing consistent with SEO tactics, even if you don’t see immediate results, is a massive mover to getting long-term organic sales and ranking #1 for valuable search terms.In this episode, Jordan West sits down with SEO expert Joshua George. They talk all about eCommerce SEO and the 5 biggest mistakes brands make on their sites.Listen up and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODE5 Biggest Mistakes eCommerce Sites are Making:Not leveraging collection pages. Collection pages are 95% of the time going to be your big money drivers.Having no blog. The more blogs you put out there, the more topical relevance your site is building.Neglecting link building. The more backlinks you have, the more websites are vouching for your content.Not adding internal links. Make sure your blog posts are linking to each other and always linking back to your relevant collection page.Keyword cannibalization. This is when two different pages on your website are competing for the same keywords. We don’t want blog posts ranking for keywords with buyer intent. It’s not a smart move to use AI purely to write all your content. Use it as a guide to come up with more ideas.If you’re wondering how effective your link is, ask yourself how hard it is for competitors to replicate that link.Be consistent when it comes to SEO even if you’re not seeing the results. It’s a long-term strategy that generates crazy results once you start ranking.Recommended App:AHrefs https://ahrefs.com/Recommended Podcast:Jay Shetty Podcast https://jayshetty.me/podcast/Today’s Guest:Joshua George runs a prestigious SEO agency in London called ClickSLice. He has the primary focus on helping eCommerce stores generate more traffic and revenue for their websites.Connect and learn more about Joshua George and ClickSLice here: Website: https://www.clickslice.co.uk/Twitter: https://twitter.com/_JoshuaSEOFree Mini SEO Audit:https://calendly.com/clickslice/cs-seo-discovery-call?month=2023-02 Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/

Feb 11, 2023 • 11min
Ep 431: Sales Launch Checklist With Jordan West
Send us a textIt is crucial to be well-prepared before a sales launch to get the absolute most out of it.In this episode, Jordan West walks you through the exact checklist he’s using with his brands to run incredible sales and launches.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODESitting at a desk isn't always the best way to get the most creative ideas.There are a ton of things you need to do before a sale or a launch. Ask yourself these questions: (1) Have you clarified what your sale is for? (2) Is it a new product? (3) Is it a holiday? (4) Do you have a coupon code set up for it? (5)Does your code have a definitive start and end date? Four weeks before the launch, start thinking about what you need to do to be ready. Make sure to schedule some of your reminders and warnings.Make sure you're creating and gathering all the assets you need. It's going to give you more room to breathe.Two weeks before the sale, create paid ads and conversion campaigns. Three days before the sale, make sure inventory is good and that you’ve warned customers.If it's a big sale, telling customers too far in advance is not recommended because it’ll cannibalize your sales. Give them at least a week to a week and a half warning to get them excited about it. You can have a pre-landing page where people can sign up to get updates.Connect with Jordan here:LinkedIn: https://www.linkedin.com/in/jordan-west-marketer/Twitter: https://twitter.com/jordantwestecomGet 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/

Feb 10, 2023 • 39min
Ep 430: The Current State of eCommerce With Taylor Holiday, Common Thread Collective
Send us a textWe’re going through the winter of eCommerce and brands everywhere are struggling. Nevertheless, brands willing to figure out how to bootstrap through hard times are finding opportunities to scale.In this episode, Jordan West interviews Taylor Holiday of Common Thread Collective. They talk about the state of eCommerce right now, the attributes of brands that are succeeding right now, and the surprising best channel performance.Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEService providers’ number one job is education.Even if you have a brand reputation, there's still the reality that trust = consistency x time. You have to spend more time educating why you're doing what you're doing.We're in a tunnel, there's a light at the end, but we've got some challenging times ahead. At the end of that, there's going to be more resiliency, more innovation, and better businesses.Moving way too slowly and conservatively when you can capture a ton more market value can be your biggest mistake.There's still nothing close to Meta ads. It’s still so disproportionately the best primary value capture opportunity for every business. Google is always going to be the king of demand capture.Diversification is the siren's song of death. There is an opportunity cost to every dollar that you take out of Facebook and put into an alternative channel. That opportunity cost is damaging. The fundamental inhibitor to most businesses' growth is the lack of financial understanding.Recommended App:Statlas.io https://statlas.io/Recommended Book:Competitive Strategy by Michael Porterhttps://www.amazon.com/Competitive-Strategy-Techniques-Industries-Competitors/dp/0684841487 Today’s Guest:Taylor Holiday is an athlete and is now the CEO of Common Thread Collective. They are an eCommerce growth agency that helps brands that have a clear sense of who they are, do a great job in building their brands, and are looking for growth strategy.Connect and learn more about Taylor and Common Thread Collective here: Website: https://www.commonthreadco.com LinkedIn: https://www.linkedin.com/in/taylor-holiday-a169b322 Twitter: https://www.twitter.com/taylorholiday Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.Join the Beta:https://www.secrets.upgrowthcommerce.com/

Feb 9, 2023 • 26min
Ep 429: Pitfalls to Avoid on Amazon With Betsy McGinn
Send us a textAre you thinking of dipping your toes into the Amazon waters? You need to know the right foundations to begin with and the pitfalls to avoid to have a greater chance of success.In this episode, Amazon Expert Betsy McGinn talks about all of the pitfalls she’s seen with DTC brands jumping over to Amazon and shares some valuable tips on how you can avoid these mistakes and the things you should know before making the move. Listen and learn in this episode!KEY TAKEAWAYS FROM THIS EPISODEHaving a parallel DTC and Amazon Strategy at the same time is the best way to go for a lot of different reasons. Both of them work so well together.Getting your account set up correctly is where people struggle at the very beginning. It can take months to activate your account correctly. When done incorrectly, it could lead to Amazon shutting down your account. If somebody goes to your page and it looks mediocre, they're probably going to go somewhere else where it looks better.The only things that are indexed in search are the product title and 5 bullet points. These are the most important two things you should do.Discounting is not the best tactic on Amazon.What tends to work on Amazon is coupons. They can work as great acquisition tools. Amazon shoppers expect a fair price but surveys show that the top reason why people go to Amazon is for selection, free delivery, and the speed of delivery. They expect fair prices but they don't go specifically for the price. Don't let a series of tactical decisions substitute for a well-crafted strategy.Recommended App:Helium 10 https://www.helium10.com/ Jungle Scout https://www.junglescout.com/ Recommended Podcast:How I Built This? with Guy Raz https://wondery.com/shows/how-i-built-this/ Recommended Book:The Amazon Roadmap https://www.amazon.com/Amazon-Roadmap-Innovative-Brands-Reinventing/dp/194964202X Today’s Guest:Betsy McGinn is an Amazon Expert. She had been working for 16 years in eCommerce with consumer product brands.Connect and learn more about Betsy McGinn here: Website: https://www.mcginnecomm.com LinkedIn: https://www.linkedin.com/in/betsy-mcginn Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/

Feb 3, 2023 • 29min
Best of 2022 Part 3: ‘The Tok-ening’ Making TikTok Your #1 Revenue Driver with John Roman, BattlBox
Send us a textCreate awesome content and Tiktok will do the rest!In this third of the three Best of 2022 series episodes, John Roman CEO of Battlbox talks about how TikTok became their number one traffic source and the anatomy of what’s working for them on this platform. He shares great tips on how to repurpose your usual videos on other social media platforms to Tik Tok-friendly content.Listen and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODEStart with videos about your products and base them on what’s trending on the platform.TikTok's algorithm is smart enough to know what your content is and show it to the right audience.Shoot videos you use for other platforms in a way that you can chop and repurpose them as TikTok content. Mix up your videos with some comedy trends on TikTok.Try to post daily or 5-6 days a week.People aren't searching by hashtags, most users are staying on TikTok's FYP (For You Page) because TikTok does a great job curating it.Gaming the system is creating awesome content.When you see an opportunity to scale, go for it.Today’s Guest:John Roman is the CEO of Battlbox.BattlBox provides subscriptions for outdoor survival gear packages. Connect and learn more about John Roman and Battlbox here:LinkedIn: https://www.linkedin.com/in/john-romanBlog: https://www.onlinequeso.comWebsite: https://www.battlbox.comGet 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/

Feb 2, 2023 • 33min
Best of 2022 Part 2: Best ROI By Platform with Gabriel Ansel and Tyler Devin of 7 Figures Entrepreneur Podcast
Send us a textThe cost of advertising is constantly going up, so there’s never been a more important time to be creative and constantly testing where to get the best bang for your buck.In this second of three ‘Best of 2022’ episodes, Jordan chats with Gabriel Ansel and Tyler Devin from the 7 Figures Entrepreneur Podcast about some of the top traffic sources in 2022. Join us and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODECosts go up every year, but whatever you are paying for, you have to keep being creative and find new ways to win.Getting creative with longer copy ads gets people more engaged at lower costs.TikTok is the fastest-growing platform in the world that is still developing rapidly. Triller, a competitor of Tiktok, is also an opportunity for content creators.Repurpose content from Tiktok.Focusing on the back end where your traffic is coming from while diversifying the front end will help your business in 2022.Google search brings great traffic.Find good people and give them the infrastructure they need to be successful.Every time you double your numbers, the way you operate has to change or you won't be able to scale to the next level.Anyone can figure out how to get working ads going, but the confidence to spend is very important.Recommended Apps: LanderLab https://www.landerlab.ioEight Sleep https://www.eightsleep.comRecommended Audiobooks:Gym Launch Secrets by Alex Hormozi https://www.gymlaunchsecrets.comCan’t Hurt Me by David Goggins https://www.davidgoggins.comAtomic Habits by James Clear https://www.jamesclear.com/atomic-habitsToday’s Guest:Gabriel Ansel and Tyler Devin are the hosts of the 7 Figure Entrepreneur Podcasts.In the 7 Figure Entrepreneur Podcast, Tyler and Gabe interview business owners and CEOs of companies ranging from solo entrepreneurs working themselves at home to others employing hundreds of employees worldwide. They dive into the details of what it takes to create a successful online business. Connect and learn more about Gabriel, Tyler, and & Figures Entrepreneur here:Website: https://www.7figureentp.comYouTube: https://www.youtube.com/7FigureEntrepreneurPodcastInstagram: https://www.instagram.com/7figureentpGet 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/

Jan 31, 2023 • 34min
Best of 2022 Part 1: The Key to Tik Tok Ads Success With Chad Ross, Dorsal Bracelets
Send us a textWhat works for paid media changes often, but knowing what's working right now can give you a massive edge over your competitors.In this first of three Best of 2022 series episodes, Chad Ross, Founder and CEO of Dorsal Bracelets talks about the paid ad strategy that's working for their business right now. He also shares how they built their company backed up by a worthy mission.Join us and enjoy this episode!KEY TAKEAWAYS FROM THIS EPISODESome of the most successful companies in the e-commerce space are marketing-driven companies.Paid media is a great way to start getting more eyes on your site.You can’t take an ad from Facebook and put it on Tiktok, but you can take an ad from Tiktok and put it on Facebook.When making ads on Tiktok, use their tags, sounds, and filters.The most important thing in making TikTok content is to make the first two seconds a huge attention grabber.Younger generations have already adopted TikTok and now older generations are starting to adopt TikTok.TikTok content, being short and sweet, suits people's short attention spans.Use Triple Whale to track attribution since TikTok's attribution is lacking. The more numbers that you can track, the more that you can plan for your future.Build a community and listen to your customers.Today’s Guest:Chad Ross is the Founder and CEO of Dorsal BraceletsDorsal Bracelets A lifestyle accessory brand built on love for the ocean and a never-ending pursuit to preserve the planet. Each month, Dorsal collaborates with and donates to Ocean Blue Project, to help further their efforts in their shared mission to remove one pound of trash, for every purchase.Connect and learn more about Chad and Dorsal Bracelets here:Website: https://www.dorsalbracelets.comTwitter: https://www.twitter.com/chadross_Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.Join the Beta:https://www.secrets.upgrowthcommerce.com/This month's sponsor is twik: your personal shopper prediction expert.As the world's only one-click autonomous personalization engine, twik reorganizes product collections and navigation for each user. No Code, No setup & No maintenance is required.Visit twik.io to learn how you too can boost conversion rates & store revenue. Promo Code: 'UPGROWTH'After adding the app, go to twik's 'Settings' tab and 'UPGROWTH' as a coupon. This will extend your trial period with 30 more days of unlimited usage. This offer is only available to the first 500 listeners redeeming the coupon.

Jan 26, 2023 • 12min
Ep 428: Conversion Killer 4: Personalization With Jordan West
Send us a textPersonalized experiences keep customers highly engaged and boost their satisfaction with your brand. The customer insights that you get from these experiences will also help improve your future deals and offers.In this episode, Jordan talks about personalization, how and where to personalize, and what moves the needle.Listen and learn in this episode!Key takeaways from this episode:One of the biggest ways to create an incredible offer is to call out a specific audience.Make sure that you are talking to these specific customers through your campaigns and offers.Twik reorganizes collection products and navigation into what their data shows will be the most likely to be purchased. The results are phenomenal.Retargeting people with the products that they saw is incredibly important. You don’t wanna just chuck your brand out there for them.Make sure that you also get in on the post-purchase side of things and personalize things there.Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips, and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/This month's sponsor is twik: your personal shopper prediction expert.As the world's only one-click autonomous personalization engine, twik reorganizes product collections and navigation for each user. No Code, No setup & No maintenance is required.Visit twik.io to learn how you too can boost conversion rates & store revenue. Promo Code: 'UPGROWTH'After adding the app, go to twik's 'Settings' tab and 'UPGROWTH' as a coupon. This will extend your trial period with 30 more days of unlimited usage. This offer is only available to the first 500 listeners redeeming the coupon.

Jan 25, 2023 • 37min
Ep 427: Focusing on the Right Problems for Growth and The 5 Pillars Of Retail Success With Salena Knight
Send us a textYour company might have different departments, but you always have your shared vision and goals in mind. When one part of your business is weak, the whole team should collaborate and focus on improving it. That is when you see growth and success.In this episode, Jordan West and Salena Knight talk about the strategies to make money in 2023. Salena also shares the 5 Pillars of Retail Success and what happens when you are weak in one of these pillars.Listen and learn in this episode!Key takeaways from this episode:You don’t have to do what others are doing to make a presence on social media. Do what you do best and what you are good at.Some content is just for engagement and not for product selling.The Five Pillars of Retail Success: Money, Sales, Customers, Marketing, and Impact.Even if you have a retail or an eCommerce store, you should still have a brand because a brand is what sells. It’s not the products that sell.At any one time, one of these pillars is weak.When the whole team works together on the same pillar, that’s when you see massive growth.Don’t forget to also prepare for the best-case scenario that can happen in your business.Good customers don’t want discounts because they don’t find the same value in those discounted products.When you give a buy 1 get 1 free offer, your best customers think that they are getting something.Focus on the pillar that you are most weak at.Today’s GuestSalena Knight is a former multi-store retailer with over a decade of industry experience as a digital marketer and retail strategist. Connect and learn more about Salena Knight here:Podcast: https://salenaknight.com/podcast-2/Website: https://salenaknight.com/Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips, and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/This month's sponsor is twik: your personal shopper prediction expert.As the world's only one-click autonomous personalization engine, twik reorganizes product collections and navigation for each user. No Code, No setup & No maintenance is required.Visit twik.io to learn how you too can boost conversion rates & store revenue. Promo Code: 'UPGROWTH'After adding the app, go to twik's 'Settings' tab and 'UPGROWTH' as a coupon. This will extend your trial period with 30 more days of unlimited usage. This offer is only available to the first 500 listeners redeeming the coupon.

Jan 24, 2023 • 10min
Ep 426: How to Make Viral Offers With Jordan West
Send us a textOffers are the most important thing in any of your campaigns. Having incredible offers can change your eCommerce business.In this episode, Jordan West shares some important tips on how to make viral offers and the key elements included in a viral offer. Listen and learn in this episode!Key takeaways from this episode:Focus on a specific product. Coming up with an offer is not a brand thing. It could be a bundle but it has to be a specific product that you’re focusing on. Items in an offer must have relevance to your audience, scarcity as a reason to purchase now, create a transformation in your customer, and appeal to a specific audience. Test at least 10 new offers a month. That’s one offer every 3 days.To test your offers, look at top-of-the-funnel metrics first and work your way down the funnel. See what works and what you need to improve.Get 5 Offers for 2 Products (10 in total) along with 10 highly engaging tried and true creatives, 30 captivating headlines, descriptions, and ad texts sent to you for only $99. Go to https://www.upgrowthcommerce.com/offer and order now - this offer is only available for a limited time.Get the latest strategies, tips, and case studies sent to you weekly by signing up for the free Secrets to Scaling Newsletter. Also, get first access to our Founder-Only Slack channel, our CMO Dashboard to plan out your marketing efforts and so. much. more.‘Join the Beta:https://www.secrets.upgrowthcommerce.com/This month's sponsor is twik: your personal shopper prediction expert.As the world's only one-click autonomous personalization engine, twik reorganizes product collections and navigation for each user. No Code, No setup & No maintenance is required.Visit twik.io to learn how you too can boost conversion rates & store revenue. Promo Code: 'UPGROWTH'After adding the app, go to twik's 'Settings' tab and 'UPGROWTH' as a coupon. This will extend your trial period with 30 more days of unlimited usage. This offer is only available to the first 500 listeners redeeming the coupon.


