
Secrets To Scaling Your Ecommerce Brand
TL;DR: Secrets to Scaling Your E-commerce Brand PodcastHosted by Brand + Agency Owner Jordan West, delve into the essentials of e-commerce growth, including:Paid Advertising: Master the art of paid ads across platforms.Creative Strategy: Unlock innovative approaches to marketing.TikTok Shop & Ads: Explore the potential of TikTok for e-commerce.Facebook Ads: Leverage Facebook's vast network for your brand.Influencer Outreach: Harness the power of influencer marketing.Real Successes & Failures: Learn from real-life experiences and case studies.Industry Leader Insights: Gain wisdom from top figures in the e-commerce world.Join us for invaluable advice and strategies to elevate your e-commerce store.Welcome to "Secrets to Scaling Your E-commerce Brand," the podcast where we dive deep into the mechanics and strategies of growing your online store. I'm your host, Jordan West, a seasoned entrepreneur who has navigated the highs and lows of owning six e-commerce brands and leading a DTC marketing agency.In this podcast, we're not just scratching the surface. We're dissecting the very core of what it takes to amplify your e-commerce store's revenue. From mastering paid ads and unravelling the mysteries of creative strategy to leveraging TikTok Shop and TikTok ads, Facebook ads, and beyond. I'll share the tactics that have propelled my businesses forward and the lessons learned from the pitfalls I've encountered along the way.But that's not all. "Secrets to Scaling Your E-commerce Brand" is also about the voices of industry leaders who've made significant impacts in the e-commerce world. Join us as we talk to these pioneers, extracting valuable insights and actionable advice that you can apply directly to your business.Whether you're a budding entrepreneur eager to make your mark or an established brand looking to break through to the next level, this podcast is your go-to resource for strategies that work. Join me, Jordan West, as we unlock the secrets to scaling your e-commerce brand, transforming challenges into opportunities, and visions into realities.
Latest episodes

Jul 16, 2025 • 43min
How To Use A.I. Ad Creative in 2025 (And What You NEED To Avoid!)
Send us a textUnlock the secret to high-impact ad creative and stop fighting the algorithms!In this episode, Jordan West sits down with performance marketing expert Andrew Faris to revolutionize the way you think about ad testing and creative strategy. Forget rigid A/B experiments—here’s what really works on platforms like Meta and TikTok in 2025:Explore & Expand vs. Outdated A/B Testing • Discover why Meta’s Bayesian engine fights your split-tests—and how switching to an “Explore & Expand” mindset turbocharges learning. • Learn to surface winning angles quickly, then scale them with minimal extra effort.Harnessing AI for Wild, CGI-Level Concepts • See real examples of “unhinged” AI-generated spots—think dinosaurs parachuting into lava—and learn how to keep your core message crystal clear. • Find out which AI tools are best for scripting, storyboarding, and turning crazy ideas into thumb-stopping ads.Prioritizing Human-to-Human Authenticity • Why polished avatars and lip-sync bots may backfire—and what your audience really craves instead. • Strategies for injecting genuine emotion, social proof, and community hooks into every campaign.Creative Volume & Variation: How Much Is Too Much? • The surprising truth about test volume: when “more creative” stops adding value—and how to find the sweet spot for your budget. • A framework for balancing length, hook styles, and visual formats so that every variation still drives toward a single, powerful message.Actionable Tips to Maximize Engagement • Messaging hierarchies: the one element you must nail before tweaking format or length. • Quick wins for rotating hooks, swapping B-roll, and layering in new calls-to-action—without blowing your production timeline.Whether you’re a seasoned performance marketer or simply curious about the future of advertising, you’ll walk away with:A clear roadmap for ditching endless A/B loopsCreative prompts to push your AI experiments beyond the ordinaryPractical checklists for testing and scaling your best-performing adsGuest info:Linkedin: https://www.linkedin.com/in/andrew-faris-980b84108/👉 Subscribe for weekly deep dives into cutting-edge marketing tactics 🔔 Hit the bell so you never miss our next episode on AI-driven growth strategies 💬 Join the conversation: Drop your burning questions in the comments—Jordan and Andrew will be there to answer!

Jul 11, 2025 • 12min
The Bundle Strategy We Use To Print Cash (Even on Slow Days)
Send us a textWork with Jordan personally at www.ecommerceos.coWork with social commerce club at www.socialcommerceclub.comGet 27 strategies in 27 days at https://socialcommerceclub.com/pages/27-strategiesJoin Tiktok shop elites mastermind at https://www.skool.com/tiktokshopelite/aboutUnlock the full potential of product bundles and transform your Shopify store into a high-performing sales machine! In this in-depth, step-by-step masterclass, Jordan West—serial e-commerce entrepreneur (7 brands and counting) and founder of Social Commerce Club—reveals his proven playbook for:Why Bundles WorkDiscover the psychology behind “story-selling” and decision fatigue. You’ll learn how a well-framed bundle gives shoppers a clear “why” to buy—whether it’s a Father’s Day Grill Master Kit or a Self-Care Sunday Set—so they spend more without feeling overwhelmed by choice.6 Powerful Bundle Strategies• Preset Themed Bundles: Fixed-price collections ideal for gifting around holidays and special occasions.• Build-Your-Own Bundles: Let customers mix and match best-selling items to personalize their purchase and boost engagement.• Tiered Savings (Buy More, Save More): Encourages higher cart values with volume discounts—perfect for consumables like supplements.• Mystery Bundles: Move slow-selling inventory like magic by creating irresistible “grab bag” deals.• Subscription Bundles: Turn one-time buyers into loyal subscribers with curated recurring kits.• Seasonal or Event-Driven Bundles: Capitalize on upcoming events or trends with timely, limited-edition sets.Top Shopify Bundle AppsGet an honest comparison of the leading no-code solutions.Live Build DemoWatch over Jordan’s shoulder as he installs Bundle Builder, creates a “Father’s Day Grill Master Kit,” sets SKUs and pricing, syncs inventory, and adds persuasive “You Saved” messaging based on the Law of 100.Pro Tips & Best PracticesLaw of 100 Pricing: When your bundle total exceeds $100, showcase the dollar amount saved rather than a percentage to maximize impact.Lifestyle Photography: Sell the sizzle by showing your bundle in action—unboxing, gifting moments, or product-in-use scenarios.Inventory Sync: Avoid the most common pitfall—make sure your bundle app correctly deducts stock to prevent oversells.Abandoned-Bundle Flows: Leverage Klaviyo or other email triggers to recover potential lost revenue when someone adds a bundle but doesn’t check out.Promotion HacksTreat your bundle like a brand-new product launch:Email Campaigns: Use gift-focused language, urgency (“Limited edition—only 50 kits left!”), and clear CTAs (“Add Grill Master Kit to Cart”).UGC & Paid Ads: Showcase real customers unboxing and using your bundle, targeted at gift-givers (e.g., “Make Dad’s Day!”).Mini-Launch Events: Tease the bundle on social, run countdown timers, and partner with influencers to drive FOMO.Ready to scale without slashing prices? Whether you’re just starting or you’re a seasoned Shopify pro, this tutorial gives you the exact framework, tools, and tactics you need to build, launch, and profit from high-impact bundles today.

Jul 8, 2025 • 10min
TikTok Shop Is Eating Amazon (Here’s Why You Should Let It)
Explore how TikTok Shop is revolutionizing eCommerce by amplifying brand awareness beyond just sales. Discover the impressive story of a small creator who earned $250,000 with under 10K followers through strategic content. Jordan West reveals a comprehensive 8-step framework to harness the power of creators and enhance brand visibility. Learn how TikTok Shop's unique approach creates a halo effect, driving traffic to your website and other platforms, making it indispensable for modern brands.

Jul 2, 2025 • 27min
How To Increase AOV with Raveena Cheema
Send us a textWhat do you do when customers love your product…but only buy once? On today’s E-commerce OS Fast Track, Jordan West sits down with Raveena Cheema, Co-Founder and CMO of Purple Rose Supply, to unpack the retention puzzle for cannabis cigars—an inherently low-frequency purchase that’s ripe with untapped opportunity.Timestamps:00:01 – Intro: “What do you do when you have an amazing acquisition funnel…” 02:00 – Acquisition: “I would say acquisition, definitely tricky…” 06:37 – Core Question: “How do I drive repeat purchases in a lowish frequency category…” 08:15 – Repeat Skepticism: “Why would somebody want to buy another of the same?” 20:49 – Experimentation: “just try it all right? Like try it all.” 25:35 – Socials Skepticism: “I am so happy you said you’re not on socials.”Inside the Episode:Understanding the 10% Repurchase PhenomenonWe dive into why only one in ten customers return within the first 90 days—even when they swear by your product. You’ll learn how to benchmark your performance against industry cohorts and why a seemingly low rate can actually signal a massive upside if you apply the right levers.Three Strategic Retention LeversHabit-Stacking Your Product: Embed your hardware into daily routines by optimizing ease-of-use and creating “ritual” touchpoints (e.g., morning wake-and-bake vs. weekend social sessions).New SKUs & Accessories: From color-drops to premium add-ons, discover how launching micro-collections or complementary tools can spark fresh interest—without a full R&D budget.Competitive Pricing Tests: Learn how tiered pricing, bundle discounts, and limited-time promos can shift purchase behavior and elevate your average order value.Real-World Product HacksSee actual “before and after” examples of celebrity collabs (imagine a Seth Rogen x Purple Rose Supply limited edition!), collectible series, and one-off seasonal drops that turned casual buyers into repeat collectors.Retention Tech Stack Deep DiveWe’ll walk through best practices for Klaviyo flows and SMS sequences—plus how to leverage AI-powered tools like Ripple.ai for hyper-personalized campaigns that resonate at scale.Guest info:Linkedin: linkedin.com/in/raveenacheemaEnjoyed this deep dive? Smash that LIKE button, drop your biggest retention challenge in the COMMENTS, and SUBSCRIBE for weekly, battle-tested playbooks to scale your ecommerce brand with real, actionable systems.

Jun 27, 2025 • 41min
5 Lessons While Building A Billion Dollar Brand with Curtis Matsko
Send us a textIn this deep-dive conversation, Jordan West welcomes Curtis Matsko, founder and CEO of Portland Leather Goods, to unpack exactly what it takes to build—and lead—a billion-dollar brand in 2025. From humble beginnings in a single-stall garage to scaling a global operation with hundreds of thousands of square feet of manufacturing, Curtis shares the raw decisions, leadership principles, and mindset shifts that have fueled exponential growth.Timestamps:00:07 – Intro: “How do you build a billion-dollar brand in 2025?”01:44 – The march from $1 M to $100 M, and why most entrepreneurs stumble before this line in the sand.03:30 – Curtis’s top five hair-trigger decisions—what happened when playing it safe would have killed the business.10:30 – The moment Jordan realized he needed to “level up” personally and professionally.17:11 – Why today’s market turmoil is a gift in disguise for anti-fragile leaders.19:23 – Firing as an act of service: how letting people go can be the best thing you do for them—and your company.25:44 – Crafting authentic LinkedIn posts: a peek inside Curtis’s morning ritual.41:04 – Curtis’s path to sobriety and why it shaped every business choice he’s made since.What You’ll LearnThe Exponential Playbook How Curtis and his team consistently doubled revenue year-over-year—from $1 M to $2 M, then to $4 M, $8 M, and beyond—and why hitting that first $100 M profitable milestone is the real launchpad for a true empire.Thinking Two Stages Ahead Why surrounding yourself with leaders two levels above you is non-negotiable, and how “the law of the lid” caps your team’s potential to your own.Decision-Making Under Pressure Five pivotal “50/50” calls Curtis made that could have broken the company—yet, with the right game-plan, became its greatest catalysts.Anti-Fragility & Opportunity in Adversity Turning a brutal $3 M liability hit and industry-wide headwinds into your greatest competitive advantage.Building & Pruning A-Player Teams The ruthless kindness of firing someone “for their own good,” and why investing years to find the right leaders pays exponential dividends.Sobriety as a Leadership Superpower How mastering addiction taught Curtis the art of clear, decisive action—and why life’s toughest battles prepare you for business’s biggest wins.Personal Branding for Scale Real-world LinkedIn tactics that don’t just generate followers, but open doors to boardrooms, partnerships, and talent pipelines you never dreamed possible.Guest info:Linkedin: linkedin.com/in/curtis-matskoTwitter: twitter.com/CurtisMatsko Website: https://www.portlandleathergoods.com/If you’re ready to break through your own ceiling—whether you’re at $1M, $100M, or beyond—this episode will give you the blueprint to think bigger, move faster, and lead harder than ever before.

Jun 25, 2025 • 33min
How To Leverage TikTok Shop Content On Meta + Youtube (Full Playbook 2025)
Send us a textWork with Jordan personally at www.ecommerceos.coWork with social commerce club at www.socialcommerceclub.comGet 27 strategies in 27 days at https://socialcommerceclub.com/pages/27-strategiesJoin Tiktok shop elites mastermind at https://www.skool.com/tiktokshopelite/aboutStruggling with Meta CPMs rising 30 % while TikTok creators cash in?Welcome to the playbook you’ve been waiting for. In this hands-on workshop, Social Commerce Club founder Jordan West shows you how to turn TikTok Shop user-generated content into high-performing creator-handle ads across Meta, YouTube Shorts, and beyond—without paying $450 for a single UGC clip.Timestamps:00:00 – 02:40 Why “Whitelisting on Steroids” Beats Brand Ads02:41 – 07:00 Live Case Study: $3.5 K Spend → $55 K Revenue07:01 – 13:20 Tool Stack Deep Dive (Refundle demo)13:21 – 21:45 Building the Cross-Channel Content Engine21:46 – 29:30 30-Day Rollout Plan & Budget Allocation29:31 – 33:00 Advanced Tactics: CPM-Arbitrage + Pay-Per-Impression DealsWhat You’ll Learn:Why creator-handle ads win: the hard numbers behind 60 % higher CTR and 50 % lower CPA compared with brand-run creative.One-click whitelisting workflow: how Refundle surfaces high-GMV TikTok posts and auto-requests creator permissions—no spreadsheets, no DMs.Cross-channel deployment: copy-paste winning TikTok hooks into Meta Advantage+ and YouTube Shorts to exploit cheap, fresh impressions.30-day game plan: audit your top creators, launch three test ad sets, and scale spend while the algorithm does the heavy lifting.Scaling secrets: CPM-arbitrage, creator rev-share vs. flat CPM payouts, and bundle offers that bump AOV by 20 % or more.Who Should WatchDTC brands doing $50 K–$5 M per month that need a scalable edge beyond Meta ads.Growth agencies searching for a repeatable, measurable lever clients will gladly pay for.SaaS founders & info-product creators looking to borrow creator trust and shorten sales cycles.

Jun 20, 2025 • 26min
The $6M Amazon Brand They Ruined—Now I'm Rebuilding It From Scratch
Send us a textWhat happens when you sell your thriving Amazon brand to a $3B aggregator... and then watch them destroy everything you built?That’s exactly what happened to Ben Leonard, the founder of Beast Gear—a strength and conditioning brand that became Thrasio’s first European acquisition. But here’s the twist: Ben got the brand back. And now, he’s sharing the *entire resurrection journey in public.In this no-BS episode of **eCommerce OS Fast Track**, we break down:The inside story of selling to Thrasio and what really went downThe operational chaos that led to the brand's collapseWhy most Amazon aggregators failed (and what founders can learn)How Ben is rebuilding the brand with radical transparencyTactical moves for DTC revival, email capture, content, and CXWhat *NOT* to do when scaling through acquisitionWhether you’re building a $1M brand or eyeing an 8-figure exit, this is essential viewing. Ben’s story is a cautionary tale, a comeback playbook, and a masterclass in eCommerce brand-building rolled into one.Hit the bell to follow the full turnaround in real time.

Jun 13, 2025 • 27min
The Hidden Traffic Strategy 95% of Brands Ignore (Reverse JV Method)
Send us a textWork with Jordan personally at www.ecommerceos.coWork with social commerce club at www.socialcommerceclub.comGet 27 strategies in 27 days at https://socialcommerceclub.com/pages/27-strategiesJoin Tiktok shop elites mastermind at https://www.skool.com/tiktokshopelite/aboutMost ecommerce brands are stuck on the same treadmill — chasing paid traffic, tweaking ads, and watching customer acquisition costs rise every quarter.But what if the highest-leverage growth channel you’re ignoring… is already sitting in your inbox?In this episode of Secrets to Scaling Your Ecommerce Brand, host Jordan West is joined by Marc Rodill, passive revenue strategist and creator of the Reverse JV Method — a counterintuitive growth system designed to help brands tap into free, warm traffic without burning cash on paid ads or giveaways.Marc breaks down how top-performing ecommerce brands are using joint ventures to grow faster, strengthen customer loyalty, and boost profits — all without increasing fulfillment or ad spend.Here’s What You’ll Learn:Why 95% of brand partnerships flop — and how to fix them fastThe “Frictionless JV” model that works even if you have a tiny listHow to create revenue streams with zero fulfillment costsThe psychology of building trust with bigger brands (without begging for collabs)Real-world examples of JV deals you can steal and use this weekWhy media and audience ownership are the new ecommerce superpowers in 2024Follow Marc Rodill on: Site: https://10minuteecomsuccess.com/LinkedIn: linkedin.com/in/marcrodillWhether you’re doing $50k/month or leading a multi-7-figure team, this episode will change how you think about growth.No ad spend. No CAC. Just smart strategy — and untapped partnerships hiding in plain sight.

Jun 10, 2025 • 25min
Why Most Amazon Brands FAIL at DTC (And How to Fix It)
Send us a textThousands of Amazon sellers are hitting a hard ceiling. Marketplace margins are razor-thin. You don’t own your customer. And scaling feels like you're stuck in someone else's sandbox.So, how do you break out?In this power-packed episode of Ecommerce OS Fast Track Sessions, Jordan West is joined by 8-figure Amazon seller Charles Chakkalo, who’s navigating the exact transition from Amazon dominance to owning the DTC game.Together, they unpack the mindset, systems, and strategies required to go from platform prisoner to brand-first operator—without burning out or bleeding cash.What You’ll Learn in This Episode:The mindset shift every Amazon seller must embrace before launching DTCWhy community and email marketing are the hidden engines of DTC growthHow Charles is building DTC infrastructure—starting from zero owned audienceThe power of TikTok Shop + Shopify as a dual-channel growth strategyA step-by-step walkthrough of Amazon’s external traffic strategy to boost ranking and cut feesHow to leverage PixelMe and AI tools to own attribution and maximize LTVThe difference between demand capture vs. demand generation—and how to win at bothWhether you’re an Amazon seller ready to own your customer data, or a DTC brand trying to build real community, this episode is your roadmap to unlocking sustainable scale.Follow Charles Chakkalo on: Site: https://chakkalo.com/LinkedIn: linkedin.com/in/charleschakTwitter: https://x.com/CharlesEcom1Drop a comment if this episode resonated—or tell us where you’re stuck in the Amazon-to-DTC journey.Don’t forget to like, subscribe, and hit the bell for more fast-track sessions like this one.

Jun 6, 2025 • 33min
The REAL Reason Your TikTok Shop Isn’t Converting (And How to Fix It)
Send us a textTikTok Shop isn’t just a sales channel — it’s the engine behind your entire content and performance strategy. In this breakdown, Jordan West pulls back the curtain on how 7-figure eCommerce brands are turning creator content into a full-funnel growth machine. From seeding strategies to landing page hacks, he explains how brands are winning across TikTok Shop, Amazon, DTC, YouTube, and Meta — all with one unified system.What you’ll learn in this video:How to find your top-performing creators using the 80/20 seeding rule — without wasting time or inventory.How to build a scalable creator community that consistently drives $250K+ in GMV each month.When and how to use VSAs (Video Sales Agents) and co-branded landing pages to maximize conversions and track ROI.How to unify your marketing funnel so your TikTok Shop strategy also fuels Meta ads, YouTube content, and Amazon listings — leading to a 4x ROAS across channels.This is the unfiltered, actionable playbook that top brands are using to dominate TikTok Shop in 2025 and beyond.Timestamps:00:05 – Why TikTok Shop creator content powers the whole funnel02:30 – The new rules of creator-led growth04:00 – Seeding strategy: how to find your unicorn creators07:10 – When to use VSAs vs GMV Max14:10 – Creator community building with Reacher + Retainers21:00 – Why unification is your next growth edge25:00 – How to repurpose TikTok content across Amazon & D2C30:00 – The TikTok Shop landing page hackSubscribe for weekly content on TikTok Shop, UGC, and eCom scaling strategies.