Engaging Leader: Leadership communication principles with Jesse Lahey

Your personality at work determines your success and impact as a leader. Is yours helping or hurting your effectiveness and your team’s engagement? Contrary to what most people think, you can change aspects of your personality and become a more engaging leader. A new book analyzing the behaviors of business leaders explains concrete ways that […]

To lead and influence others, whether as a workplace leader or as a thought leader, you need to develop an authentic voice. For example, let’s say you are a CEO delivering a speech to your employees, or a functional VP writing an email to your staff, or a department head presenting recommendations to the C-Suite. […]

In the 21st century, those who are changing the world aren’t just leaders; they’re engagers. Managers and leaders try to get others to do what is needed. Engagers create conditions and cultivate a team that is fully energized to achieve the organization’s purpose. Managers and leaders see themselves as the magic. Engagers see the team […]

David Burkus is the organizer of the upcoming Work Smarter Summit, an online video-based virtual conference where world-class experts share their proven tactics for getting more done, earning more money, and living a life of purpose and productivity. Based on interviews with those experts, David has compiled a free ebook called Work Smarter, Not Harder, […]

Leaders need data for at least two reasons: 1) so they and their team can make better decisions, and 2) to influence their employees, customers, or others to take action. In this episode, we discuss how to achieve both objectives better. We learn how to overcome some pitfalls in how we interpret data, so we […]

In 1982, Ari Weinzweig, along with his partner Paul Saginaw, founded Zingerman’s Delicatessen with a $20,000 bank loan. They opened the doors with two employees and a small selection of specialty foods and exceptional sandwiches. Today, Zingerman’s Delicatessen is a nationally renowned food icon, and the Zingerman’s Community of Businesses has grown to 10 businesses […]

“Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They’re just more engaged at work.” – Tom Rath Recently, one of my team members communicated heartfelt gratitude to another team member named Jenny for her consistently outstanding performance. And […]

Communicating bad news — we all hate to do it, wish we never have to do it again, and yet recognize that there will inevitably be times when we need to do it. Whether it is announcing a reduction in force, a negative change in employee benefits or compensation, a discontinued strategy or product line, […]

Culture eats strategy for breakfast. -Peter Drucker Many leaders and aspiring leaders think their skills and strategies are what create impact, and that perks and parties are what create culture. But in reality a much larger part is created by the leader’s energy in every moment of truth. When you kick off a meeting or […]

Leaders everywhere talk about accountability, but nobody is defining what it really means — and more importantly, breaking it down into a set of skills that people could learn and apply. Accountability is about helping people unlock their strengths. In this podcast, Jonathan and Jesse discuss how you can have far more powerful conversations with […]