The 90th Percentile: An Unconventional Leadership Podcast

Details Picture a modern workplace leadership meeting: A Baby Boomer executive types deliberately on her laptop while referencing printed handouts, a Gen X director efficiently leads the agenda via his tablet, and a Millennial manager seamlessly orchestrates remote team participation through multiple digital platforms. This isn’t just a scene of technological evolution – it’s a … Continued The post Episode 150: The Unexpected Strengths of Each Generation of Leaders first appeared on ZENGER FOLKMAN.

Details In a time where AI disrupts traditional workplace dynamics and remote work reshapes human connections, business leaders face a crucial question: How do we maintain our humanity while driving results? The answer might surprise those who still cling to the “tough boss” stereotype. In our episode today we’re discussing how most effective leaders aren’t … Continued The post Episode 149: Building Empathy and Drive at the Same Time first appeared on ZENGER FOLKMAN.

Details Dr. Susan David is a founder and co-director of the Institute of Coaching at McLean Hospital of Harvard Medical School and an Instructor in Psychology at Harvard University. In this episode, Susan discusses her research on emotional agility and how to master challenges without getting derailed. Download the eBook of her full interview here. Guest … Continued The post Bonus Episode– Susan David, Emotional Agility first appeared on ZENGER FOLKMAN.

Details Have you noticed a remarkable shift where major companies are mandating return to office policies. Amazon recently joined the ranks of Meta, Google, and others in requiring employees to return full time to the office. What’s particularly interesting is the timing – why now, after years of remote work? We all know that organizations … Continued The post Episode 148: The Real Key to Employee Engagement—Leadership Over Location first appeared on ZENGER FOLKMAN.

Details In a time with constant communication and information overload, the ability to truly listen stands out as a cornerstone for building trust within teams. In this episode, We’ll explore how listening practices vary across cultures and organizations, the growing awareness of its importance in leadership, and the challenges leaders face in balancing listening with … Continued The post Episode 147: Listening—An Essential Tool for Building Trust first appeared on ZENGER FOLKMAN.

Details In today’s episode, we dive into a fascinating topic that many leaders grapple with—quality versus quantity. Are they truly competing objectives, or can organizations achieve both simultaneously? We’ll unpack findings from a recent study that examines leaders’ preferences for quality or quantity and what the data tells us about leadership effectiveness. From industry trends … Continued The post Episode 146: Quality And Quantity Are Not Trade-offs—How Some Leaders Are Choosing Both first appeared on ZENGER FOLKMAN.

Details Today we are looking at coachability and its intriguing role across different career decades. Each stage in our professional lives—whether it’s the exploration of the 20s, the depth-building of the 30s, the influence and leadership in the 40s, or the legacy-building in the 50s and beyond—comes with unique challenges and opportunities. By understanding how … Continued The post Episode 145: What You Should Know About Coachability Through Career Decades first appeared on ZENGER FOLKMAN.

Details In this episode of The 90th Percentile, hosts BreAnne Okoren  and Joe Folkman explore the powerful connection between leadership, employee engagement, and customer satisfaction. Drawing on research and real-world examples from companies like Sears and Zappos, they discuss how effective leadership drives employee engagement, which in turn boosts customer satisfaction and profitability. They also … Continued The post Episode 144: Connecting The Manager, Employee, and Customer Satisfaction Chain first appeared on ZENGER FOLKMAN.

Details We can all admit that we have felt a little threatened by AI. After all its whole purpose is improve and ultimately replace Human intelligence. And leadership will not be spared by the impact of AI.  Certain leadership qualities, such as deep domain expertise, decisiveness, authority, and short-term task focus, are losing their impact, … Continued The post Episode 143: Are You Surviving or Thriving With AI? first appeared on ZENGER FOLKMAN.

Details What’s the main thing for leadership development? Is it excelling at selecting the right people? Is it a well-funded corporate learning center with renowned faculty? Is it using the most powerful learning technologies? Worse yet, what if we’ve been missing the main thing? In this episode, we are looking at the development industry and … Continued The post Episode 109: Transforming Leadership Development—Are We Missing The Main Thing? first appeared on ZENGER FOLKMAN.