UNSCRIPTED
Future of Field Service
The UNSCRIPTED podcast takes an honest look at how business leaders are evolving, innovating, and overcoming today’s biggest challenges. With discussions focused on the firsthand perspective of leaders across industries and around the globe, you gain a front row seat to the tales of the trials and triumphs they experience as they modernize their businesses – and themselves. This podcast is hosted by Sarah Nicastro, who has more than 15 years’ tenure covering business transformation, technology, and leadership trends.
Episodes
Mentioned books
Apr 13, 2022 • 12min
Live Tour Paris Highlights
Sarah reports in from her travels with the three key topics discussed at the first Future of Field Service Live Tour stop in Paris.
Apr 6, 2022 • 41min
TSIA on The State of Field Service in 2022
Sarah welcomes Vele Galovski, Vice President, Support and Field Services at TSIA for a conversation around the findings of his latest State of Field Service benchmark research.
Mar 30, 2022 • 33min
Leadership Through the Lens of a Two-Star General
Sarah welcomes General Brent Baker, a retired two-star general with US Air Force who recently published a book on leadership with a collection of personal experiences over his 37-year USAF career who also currently leads PTC’s Federal, Aerospace and Defense business unit.
Mar 23, 2022 • 38min
The Fine Art of Problem Solving
Sarah welcomes Amy Herman, a New York Times Best-Selling attorney, former Frick Collection Head of Education and art historian. The FBI, NYPD, Navy Seals, and Fortune 500 companies, among others, have hired her to help them solve problems. She has a TED talk titled “A Lesson in Looking,” and published a new book in December of 2021 titled, “Fixed: How to Perfect the Fine Art of Problem Solving,” and she shares an interesting perspective on a fresh way to approach problem solving.
Mar 16, 2022 • 31min
Upskilling the Communication of a Technical Workforce
Sarah welcomes Neil Thompson, creator of Teach the Geek and host of the Teach the Geek podcast, to discuss his personal journey as a product development engineer that found he needed to improve his communication skills when he was put into a position where presenting and public speaking was necessary. As a result, he’s created the Teach the Geek program to help others in similar position and weighs in on how companies can best upskill and reskill an engineering-centric workforce to have more soft skills.
Mar 9, 2022 • 45min
IWD 2022: Break the Bias
Octavia Goredema, founder of Twenty Ten Agency, has coached leaders at renowned companies including Google, American Airlines, Tinder, General Motors, Nike, and Dow Jones, and is also the author of the new book PREP, PUSH, PIVOT: Essential Career Strategies for Underrepresented Women. She joins Sarah to discuss the theme of this year’s International Women’s Day – Break the Bias.
Mar 2, 2022 • 41min
The Future of Manufacturing
Sarah welcomes Jake Hall, Founder & Content Creator, The Manufacturing Millennial to discuss the key trend shaping the future of manufacturing, including automation, robotics, what new skills and roles are needed, and how companies will need to work to attract younger talent.
Feb 23, 2022 • 38min
Meeting the Demands of Modern Leadership with James Mylett, Part 2
In part two of this two-part deep dive on leadership with James Mylett, SVP, U.S. Digital Buildings at Schneider Electric, Sarah and James talk about additional leadership characteristics that prove impactful today and James shares his words of wisdoms for tenured leaders looking for fresh inspiration as well as new leaders just starting out.
Feb 16, 2022 • 47min
How Shannon Tymosko is Taking the Skilled Trades by Storm
Sarah sits down with the guest start of our 150th episode, Shannon Tymosko, for a discussion around why and how Shannon decided to pivot at age 29 into a career in the skilled trades as an electrician. Shannon shares her story, discusses what makes the trades appealing but what prohibits greater diversity, and points to what must change to increase interest in trade careers.
Feb 9, 2022 • 44min
Meeting the Demands of Modern Leadership with James Mylett, Part 1
In part one of this two-part deep dive on leadership with James Mylett, SVP, U.S. Digital Buildings at Schneider Electric, Sarah and James discuss his career trajectory and begin discussing some of the traits that modern leadership demands – and how some of these have required a willingness to expand and evolve both thinking and actions.
