The Art Engager

In this episode of The Art Engager podcast, host Claire Bown talks with Sita Sargeant, founder and self-described 'Chief Troublemaker' at She Shapes History, a trailblazing Australian company on a mission. What began as weekly walks in Canberra has grown into a thriving social enterprise with nationwide expansion plans for their women-focused history tours.In today's conversation, Sita shares her people-centred approach to guide hiring and training, and how she builds community around a cause rather than just history. She offers valuable insights on designing experiences for specific audiences, creating consistent brand voice across all touchpoints, and using creative approaches such as post-tour feedback surveys to continuously improve quality and support guides.Useful for anyone leading museum tours, developing visitor experiences, or passionate about making history more engaging and accessible. Sita's practical wisdom and enthusiasm will change how you think about connecting audiences with stories that matter. Enjoy!SHOWNOTESSUPPORT THE SHOW with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngagerShe Shapes History website: https://sheshapeshistory.com.au/She Shapes History Book: https://sheshapeshistory.com.au/she-shapes-history-guided-walks-and-stories-about-great-australian-women/Instagram She Shapes History: https://www.instagram.com/sheshapeshistory/Sita Sargeant LinkedIn profile: https://www.linkedin.com/in/sita-sargeant/‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/

In this episode, host Claire Bown talks with Tonia Dhaese and Armand Storck about the church-based Slow Art Day movement in Antwerp. We explore why churches provide ideal settings for slow looking and how the architecture, lighting, and atmosphere naturally encourage contemplation.For Slow Art Day 2025 (April 5), listeners will learn about events across four Antwerp churches, including St. Paul's exhibition featuring masterpieces by Rubens and Van Dyck displayed at eye level - a rare opportunity to get up close with artworks normally hung four metres high. Tonia and Armand share practical advice for churches interested in joining the movement, emphasising the importance of training guides to facilitate rather than lecture, maintaining flexibility in approaches, and creating inclusive experiences where no prior knowledge is required. Whether you're interested in slow looking techniques or considering how your own church might participate in Slow Art Day, this conversation offers lots of new insights into creating meaningful art experiences in sacred spaces.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.comSHOWNOTESSUPPORT THE SHOW with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngagerMKA website: https://mkantwerpen.be/St Paul's Church (Sint Paulus Kerk) Antwerp: https://www.sintpaulusantwerpen.be/en/Tonia Dhaese, Coordinator of Monumental Churches Antwerp (MKA), Tonia.Dhaese@antwerpen.beAntwerp’s Church-Based Slow Art Day Movement - https://www.slowartday.com/antwerps-church-based-slow-art-day-movement/‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/

In this episode host Claire Bown talks with Francine Boon, a self-described 'sociologist turned mystery maker' and co-director of Sherlocked, an award-winning experience design studio based in Amsterdam, about transforming how visitors engage with museums through immersive storytelling and game design.Francine shares two major museum projects in this episode: her Rijksmuseum escape room that attracted 10,000 participants in nine weeks and received a 9.4/10 rating, and her recent Palace Mysteries project at the Amsterdam Royal Palace. Both demonstrate Francine's ability to reach difficult age demographics (12-18 and 10-12 year olds) through carefully designed puzzles and storytelling that connect visitors with museum collections.Listen to discover practical solutions for designing games in museum spaces, from protecting valuable objects to managing visitor flow. Learn how giving players specific roles encourages appropriate behaviour, explore techniques for building compelling narratives around objects, and find out how to ensure visitors engage meaningfully with collections rather than just playing games.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.comSHOWNOTESTorrentius painting mentioned in this episode: https://www.rijksmuseum.nl/en/collection/object/Emblematic-Still-Life-with-Flagon-Glass-Jug-and-Bridle--9d74acc82f2cd8aa34b03be8414de0cfMuseumNext article: https://www.museumnext.com/article/unlocking-curiosity-transforming-the-rijksmuseum-with-an-escape-room-experience/Linkedin: www.linkedin.com/in/francineboonwebsite: www.sherlocked.nl Instagram: https://www.instagram.com/sherlocked/Form to collaborate: www.sherlocked.nl/museums  ‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In today's solo episode, host Claire Bown explores why museums are as much about people as they are about objects, and shares six powerful ways to create meaningful connections in your guided experiences.How can museums provide spaces for genuine human interaction in our increasingly disconnected world? What might happen when we put 'connection before content' in our museum practice? In this episode, we're exploring the unique role museums play in bringing people together. Claire introduces the principle of 'connection before content' and explores the 5 layers of connection that create the conditions for engagement to flourish. Claire shares six essential strategies for creating powerful connections in guided experiences and reminds us that while visitors may forget the facts and figures, they'll remember how they felt and the connections they made.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Show notesWhen You Connect, You Protect: The Impact of Social Connection on Mental Health, Ep. 172An interview with Jessica Gifford, LICSW, explaining the link between social connectedness and mental health.https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=1437668161&i=1000604514535‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In this episode host Claire Bown talks with Maggie Jackson, an award-winning author, former Boston Globe columnist and independent scholar, about the power of uncertainty and how embracing not-knowing might transform our work in museums.Maggie Jackson's latest book "Uncertain: The Wisdom and Wonder of Being Unsure" has been making waves - named on four top books of 2024 lists and recently awarded Nonfiction Book of the Year by the Independent Publishers of New England. Drawing from cutting-edge neuroscience research, Jackson explores how uncertainty affects how we think, learn, and work together.Listen to discover what her research might mean for museum educators and how understanding uncertainty better could transform our practice. Learn about to build your 'uncertainty tolerance', how hedge words like "maybe" can create space for multiple perspectives and interpretations, explore why productive disagreement leads to better group outcomes, and discover the difference between routine and adaptive expertise.This episode will change how you think about uncertainty. Discover how embracing not-knowing can enhance attention, deepen learning and create more meaningful connections with art and visitors alike.Want to learn more? Visit maggie-jackson.comThe Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon and find more resources at thinkingmuseum.comSHOW NOTESUncertain: The Wisdom and Wonder of Being Unsure is available nowwebsite -- https://www.maggie-jackson.com/uncertainNew York Times op-ed on uncertainty and resilience: https://www.maggie-jackson.com/the-gift-of-being-unsure-what-to-do-1Maggie Jackson on LinkedIn -- https://www.linkedin.com/in/maggiejackson/‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In today's solo episode, host Claire Bown discusses the importance of trust and psychological safety in guided museum experiences.In this episode, we're looking at how to create the conditions that allow people to really engage with art and objects. We're going to explore why trust matters in museum facilitation, what psychological safety looks like in practice, and how to create environments where people feel able to share, question, and discover.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Links‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In this episode host Claire Bown talks with Nicole Cromartie, Director of Learning and Engagement, and Paris Baker, Family, Early Childhood and Community Engagement Manager at the Clyfford Still Museum in Denver.Inspired by Nicole's experience with her baby niece 13 years ago, the Clyfford Still Museum has pioneered innovative ways to engage infants with art, including their groundbreaking 2022 exhibition 'Clyfford Still Art and the Young Mind' and Art Crawl, a monthly programme for infants and caregivers to explore art together through multi-sensory experiences.Listen in as Nicole and Paris share insights about their Reggio Emilia-inspired approach, the impact on families and caregivers, and how the program is now expanding beyond museum walls into community spaces. Learn about their successful strategies for creating welcoming environments for the youngest visitors, from professional development across departments to thoughtful program design.If you're interested in early childhood engagement in museums, creating inclusive spaces for young families, or exploring innovative approaches to art education, this episode offers valuable insights and practical recommendations for implementing similar programs.Want to learn more? Visit clyffordstillmuseum.org or email learning@clyffordstillmuseum.orgThe Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Episode LinksInstagram: @still_museumEmail: learning@clyffordstillmuseum.orgCSM's website and Art Crawl's pageAAM article Here are some of the videos that we referenced in our conversationArt Crawl videoArt Crawl "Know Before You Go" video Infant Curation videoNew York Times article featuring Art Crawl https://www.linkedin.com/in/nicole-cromartie-31b19024/https://www.linkedin.com/in/paris-baker-74b71620a/Links‘The Art Engager: Reimagining Guided Experiences in Museums‘ is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In this episode host Claire Bown talks with Nicky McIntosh, a museum consultant with over 25 years of experience in the UK museum sector.Inspired by her own family's experiences, Nicky specialises in making museums more accessible for children who struggle to attend school and is currently developing a toolkit to support museums and galleries in their work with home educators.Listen in as Nicky shares insights from her Arts Council funded research exploring how museums can better serve the estimated 1.5 million children in England who face barriers to education, and learn about successful case studies from institutions making their spaces more inclusive.If you're interested in making museums more accessible, supporting diverse learning needs, or exploring ways to engage children facing barriers to education, this episode offers valuable insights and practical recommendations.The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Episode LinksNicky McIntosh on LinkedIn Website: Museum Learning Works – supporting education outside of school - includes links to the reports and survey results from my Developing Your Creative Practice grant funded by Arts Council EnglandInformation about barriers to school attendance UKNot Fine in School - School Refusal, School AttendanceSquare Peg (teamsquarepeg.co.uk)Recommended Publications‘Can't Not Won't: A Story About A Child Who Couldn't Go To School’ by Eliza Fricker‘A Different Way to Learn: Neurodiversity and Self-Directed Education’ by Dr Naomi Fisher‘Square Pegs: Inclusivity, compassion and fitting in – a guide for schools’ by EllieCostello & Fran MorganLinks'The Art Engager: Reimagining Guided Experiences in Museums' is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In this episode host Claire Bown talks with Beth Clare McManus, a coaching psychologist, artist and researcher based in Manchester, UK. Beth's work as a coach and supervisor aims to support people to be happy and well in their professional practice. Listen in as Beth shares how museum and gallery spaces offer unique potential for coaching - creating softer, more reflective environments where the space itself becomes part of the coaching process. If you're interested in exploring innovative ways of using museum spaces for arts-based coaching, or want to enhance your understanding of how public spaces can foster reflection and growth, listen to this episode. The Art Engager is written and presented by Claire Bown. Editing is by Matt Jacobs and Claire Bown. Music by Richard Bown. Support the show on Patreon.Episode LinksWebsite: https://bethclaremc.comLinkedIn: https://linkedin.com/in/bethclaremcEmail: hi@bethclaremc.comBook chapter referenced in this episode (pre-order available from 2nd December 2024) Arts-based Coaching Book: https://www.routledge.com/Arts-Based-Coaching-Using-Creative-Tools-to-Promote-Better-Self-Expression/GiraldezHayes-Max/p/book/9781032591902Illustrated guide to working ethically with creativity: Available to download from https://bethclaremc.com/ethicsJournal articles:Exploring music and mark-making in coaching supervision (inspired by MAG) https://philosophyofcoaching.org/v6i2/03.pdfUsing arts-based approaches to support 'reflethical practice' https://philosophyofcoaching.org/v9i1/02.pdfLinks'The Art Engager: Reimagining Guided Experiences in Museums' is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager

In today's episode, host Claire Bown talks with illustrator and educator Jessica Hartshorn.Based in the UK, Jessi specialises in creating engaging artwork for the cultural and heritage sector, blending her background as a museum educator with her artistic skills. Her work includes family trails, maps, and educational resources designed to foster deeper connections with museum collections—even the overlooked pieces!We explore Jessi’s journey from museum educator to illustrator, her process for creating family trails, and her popular 'Draw Along' sessions, which help people to overcome drawing hesitations and to observe artworks more closely. Tune in for practical insights on using creative activities to enhance visitor engagement in museums.Episode LinksJessi's website: www.jessicahartshorn.com All about Jessi's work video: https://youtu.be/hRtQaETmPqE?si=HCXSGuH0MTUq9dI9Other links for you  to explore:Draw along for Sporting Heritage:https://youtu.be/n503X14tRqE?si=Kf5W2q-yPpxK4ENOJubilee draw along:https://youtu.be/RgXJijMdHvU?si=Zi7wCPxN-mAFjsk6(800) Jessica Hartshorn - YouTubeLinks'The Art Engager: Reimagining Guided Experiences in Museums' is now available worldwide through your favourite online platforms and retailers. Buy it here on Amazon.com: https://tinyurl.com/buytheartengagerThe Art Engager book website: https://www.theartengager.com/Support the show with a simple monthly subscription on Patreon: https://www.patreon.com/c/TheArtEngager