The Zero100 Podcast: Digitally Reinventing Supply Chain

Looking for a truly global supply chain case study, we visited London and spoke with leaders in Manila, Durban and Mexico City, delving into the details of Unilever’s transformation when it comes to Customer Operations. We interviewed Juan Carlos Parada (Global Head of Customer Operations), Simon Smith (VP of Customer Experience), Navdeep Singh (VP for Customer Operations in Southeast Asia), Peter Lamplough (Head of Customer Operations in Africa), and Regina Montes (Lead for Customer Experience in Mexico). This episode is hosted by Mike Silverman, Zero100 Research Director. For the full story visit: https://zero100.com/unilever-global-supply-chain-reboot/ 

The Covid-19 pandemic shook global supply chains and woke up both the public and business world to their critical value. For our latest In Conversation episode, Mike Silverman interviews John Dickson just before retiring as Chief Procurement Officer at AstraZeneca. Dickson shares his perspective as he closes a chapter on 30+ years in procurement across pharma, consumer goods, and auto industries.

In today's episode, we're talking about supply chain planning and execution, and how they are driving new levels of agility and resilience, with three unique perspectives. First, Zero100 Research VP Steve Hochman shares our new Regenerative Business Planning strategic framework. Next, Juan Carlos Parada, Global Head of Customer Operations discusses Unilever’s transformation with a new tech stack that's evolving how they plan and execute across their global supply chain. And finally, we'll speak with Aera Technology CEO, Fred Laluyaux about how AI-powered decision intelligence connects the dots between insights and execution. The episode is hosted by Catherine Parry, Head of Communications at Zero100. 

Hungry for a supply chain AI case study, we visited global food delivery company Deliveroo in London to delve into their machine-learning-powered logistics technology and go behind the scenes at a Deliveroo HOP dark store to share insights back with our Zero100 Community. We interviewed senior leaders at Deliveroo: Devesh Mishra (Chief Product & Technology Officer), Charles Wren (VP of Delivery Product & Global Operations), Mahana Mansfield (VP of Science) and Suzy McClintock (VP of Grocery & Retail). This episode is hosted by Mike Silverman, Zero100 Research Director.For the full story visit: https://zero100.com/deliveroo-ai-powered-delivery-logistics/

Today’s episode is a conversation with Peter Anderson, the Chief Supply Chain Office of WestRock, one of the largest paper and packaging companies globally. Our guest host is Angel Mendez, 30-year supply chain veteran, who sits on the Peloton board of directors and the Zero100 board. Together they discuss a strategic breakdown of how WestRock is making its supply chain more sustainable, applying digital technology, sharing more data, and rethinking supply chain education and leadership.

Tech-enabled solutions, including real-time logistics visibility, demand sensing and forecasting, programmatic logistics, and data transparency, are increasing visibility that is needed in supply chain planning.In this episode, Colin Gilbert, Head of Research Science at Zero100, talks with three leaders of supply chain technology companies: Chakri Gottemukkala, CEO and Co-Founder of o9 Solutions, Karl Siebrecht, Co-Founder and CEO of Flexe, and Tim Bertrand, President of Worldwide Field Operations at Project44.SHOW NOTES: Chakri Gottemukkala | o9 Solutions Karl Siebrecht | Flexe Tim Bertrand | Project 44 Zero 100 Forum o9 Solutions and project44 Accelerate Their Partnership to Support Enterprises with Enhanced End-to-End Supply Chain Planning Project 44’s Supply Chain Crisis Tracker Flexe: Boost Supply Chain Cost Savings. Invest in Structural Supply Chain Flexibility o9 solutions: Solving supply chain visibility with six next-gen capabilities Are We Ready to Rethink Our Supply Chains? Zero100 Live 

Digitization, technology and shifting population trends are creating dramatic changes in the global workforce. So, how can supply chain organisations navigate them? Join us as Kevin O’Marah, Co-Founder of Zero100, dives into labour economics with Professor Marianne Wanamaker, Executive Director of the Howard Baker Centre for Public Policy at the University of Tennessee and Colin Gilbert, Head of Research Science at Zero100, to explore how next-generation supply chains will transform ways of working and workforce requirements, creating the need for new skills, roles and responsibilities.SHOW NOTES: Marianne Wanamaker | University of Tennessee Kevin O’Marah | Zero100 Colin Gilbert | Zero100 The Global Supply Chain Institute at the University of Tennessee The Robots Are Coming! AI Is For Everyone Procurement technology trends to keep an eye on Labour Force Participation Rate (US) Family Needs Affect U.S. Labor Participation of Prime-Age Workers Grainger Named One of the Fortune Best Workplaces for Women™ in 2022 Grainger Teams Up with The Mom Project to Welcome More Parents to the Workplace Unlocking the Industrial Potential of Robotics and Automation World Economic Forum’s The Future of Jobs report 2023 Volkswagen: Preparing and upskilling auto workers for the EV revolution 

Uncertainty and disruption have become the new normal for supply chains worldwide. To maintain agility despite economic instability, digital initiatives are critical in both predicting and reacting to disruptions. Today’s episode is hosted by Marc Engel, Independent Board Member and Zero100 board member. Marc speaks with Mario Rivera, Chief Supply Chain & Logistics Officer for CVS Health, Javier Varela, COO of Volvo and Jiahui Yin, COO of On Running about the importance of agile mindsets, AI and data analytics, and overcoming scarcity in supply while modernizing warehouse systems. SHOW NOTES: Marc Engel | Maersk Mario Rivera | CVS Health Javier Varela | Volvo Cars Jiahui Yin | On Running Zero 100 Forum Inside CVS Health’s Modernization Strategy Volvo Car Global CEO: Electric vehicles are the future – you best get ready On to Optimize Supply Chain with Setlog’s system Digital Twins Break Into the Boardroom How can managers make their supply chains more agile? What E-Commerce Supply Chain Management Really Means 

Today’s episode is part of our In Conversation series and features Jim Rowan, CEO of Volvo Cars. Volvo has long been a pioneer in the automotive industry, setting standards for safety and technological advancement. Jim chats with Zero100’s Head of Communications, Catherine Parry about his career learnings so far, Volvo’s commitment to EVs, and the importance of technology and leadership in the pursuit of sustainability.SHOW NOTES: Jim Rowan | Volvo Cars Zero100 Forum   AI and Machine Learning through Digital Twins DfX Is the Key to Circular Supply Chains in Automotive and Aerospace ERP vs MRP: Key Differences and Features Volvo Car Global CEO: Electric vehicles are the future – you best get ready Choking on Scope 3 GHG: Tech Vendors to The Rescue on Carbon Management Stress Test Your Digital Roadmap for Resilience and Recovery 

Digitization is now essential for the success of almost any supply chain, but the disparity of access to technology and expertise is restricting millions of businesses, and in turn, the overall advancement of the supply chain industry. In today’s episode, Matt sits down with Teresa Carlson, president and chief commercial officer at Flexport, Pervinder Johar, CEO of Blume Global, and John Sicard, CEO of Kinaxis, to discuss the importance of democratizing supply chain technology.SHOW NOTES: Teresa Carlson | Flexport Pervinder Johar | Blume Global John Sicard | Kinaxis Zero100 Forum   Blume Maps – adapting freight shipment routes  Kinaxis: Supply chain transformation for lasting innovation Flexport: Can software simplify the supply chain?  Fortune Global 500 Scope 3 Carbon Victory Needs Sector-Level Collaboration Organisational Design for ESG Accountability  ChatGPT & supply chain: a match made in heaven? Local Supply Chains and Small Business: A Tech-Enabled Boost to Decarbonization