“Bigger Than ChatGPT”: What Agentic AI Means for Supply Chain

Autonomous AI agents have gone from sci-fi fodder to the stuff of TikToks and celebrity-fronted commercials. Amid the building buzz, the Zero100 team delivers a primer on the tech and how to implement it in supply chain. Featuring: Principal Analysts Jenna Fink and Caroline Chumakov and Research Analyst Jalen Thibou. 

• AI agents have infiltrated the mainstream media (00:52)
• The promise of AI agents as teammates, not tools (04:53)
• What’s the difference between genAI and agentic AI? (05:13)
• Agentic in action: Supply chain use cases from Dow, C.H. Robinson, Yum! Brands, and Klarna (06:48)
• A primer on agent orchestration and why it matters (12:08)
• First steps and watch-outs for agent implementation (14:00)
• Building team trust and managing worker anxiety around agents (17:01)
• How Novartis and ExxonMobil are hiring to enable agents (20:00)