The AI in Business Podcast

Every six months, the landscape of AI vendors and enterprise use-cases is shifting. This week, Gary Hagmueller of Clara Analytics shares his perspective on the kinds of tasks and processes most rip for AI transformation in insurance - with examples and explanations that any businessperson can understand. Stay ahead of insurance AI innovation with our PDF white paper "AI in Insurance Executive Cheat Sheet" - download your copy: emerj.com/ins1

Ryan Smithright is a Research Fellow at Emerj Artificial Intelligence Research, and the lead author in our latest "US Public Sector AI Opportunity Report" (learn more at emerj.com/gov1). Ryan spent months investigating and documenting the various AI initiatives, budgets, and strategies for different branches of the US government, and in this interview he breaks down some surprising trends and data snapshots from the complete report. Anyone with an interest in selling AI to the US government should get a lot out of this unique episode.

Chatbots are a hot topic, but it's just the tip of the iceberg in terms of the broader evolution of the customer experience. This week we're joined by Suhas Uliyar, VP of Digital Assistant AI & Integration at Oracle. Suhas breaks down key areas of user experience change, and how AI is helping (or could help) to usher in that transformation. If you're new to chatbots and NLP applications, download our "Unlocking the Business Value of NLP" PDF guide: www.emerj.com/nlp1

Emerj CEO Daniel Faggella recently spoke at the OECD headquarters in Paris for the creation of their AI Policy Observatory. At the event, we spoke with this week's guest: Lynne Parker, Deputy Chief Technology Officer at the White House Office of Science and Technology Policy. Lynne talks to us about what the US is doing with AI currently at a national level and what the country's priorities are when it comes to AI. This interview is made all the more relevant by the fact that the private sector is freezing up due to the coronavirus. Meanwhile, the public sector is still spending money on AI and innovation. If you want to learn what the opportunities are for vendors and service providers that want to work with the US government, get our US Public Sector AI Opportunity Report at emerj.com/gov1.

Small companies and enterprises alike are drastically changing their AI strategies in response to the coronavirus. This week, we talk about what it looks like to develop an AI strategy the right way during these disruptive times. We interview Joel Minnick, Head of Marketing for AI at Amazon Web Services. Joel breaks down his take on how AI can be used to competitive advantage and why an AI strategy is the foundation of that advantage. If your company is just getting started with AI strategy, be sure to download our Beginning With AI guide at emerj.com/beg1.

Laurent Laporte, CEO of Braincube, discusses the impact of AI on digital twins in manufacturing. They explore how data analytics can enhance manufacturing processes, using case studies from different industries. The podcast also dives into creating digital twins for manufacturing and leveraging AI tools for operational efficiency.

Although the insurance industry doesn't get as much press about its use of AI as banking, the AI applications large insurance carriers are developing are no less transformative to core processes. This week, we speak with Tom Harrington, the head of the insurance wing at Pegasystems. Tom talks about how automation and AI are making their way into different insurance processes today and how they will change the way employees at large insurance carriers work. If you're interested in discovering best practices for AI adoption and deployment, consider joining our Emerj Plus membership at emerj.com/plus.

Supply chains are frozen, teams are working remote, and sales cycles are unpredictable. This week, we interview Paul Noble, CEO of Verusen, an AI-enabled logistics company. Paul discusses the impact of AI on supply chain and logistics and the new AI capabilities that will be all the more relevant in a post-coronavirus world. Paul also reviews some of the key themes from our AI Business Continuity Action Plan, which comes complimentary with Emerj Plus, including critical ideas about how business leaders can make their business disaster proof. Learn more about the report and Emerj Plus at emerj.com/ap1.

This week, we speak with Liga Semane, Policy Advisor at the European Banking Federation, about how tech priorities for business leaders in financial services are shifting right now because of the coronavirus crisis. Liga shares some of her best ideas about business continuity and risk, as well as some of her experience witnessing the reaction from global European banks and their priority shifts in AI projects and initiatives. This is one of dozens of interviews we've put together for our latest report, the AI Business Continuity Action Plan. It will eventually be offered for sale, but we are currently giving it away free with a subscription to Emerj Plus. Learn more and get the report at emerj.com/ap1.

In this episode, we speak to Saurabh Suri, CIO and managing partner at CerraCap Ventures, about building AI products for the enterprise. Saurabh discusses what he's seen work and not work across his portfolio of AI investments when it comes to their interface with the enterprise. We talk about the challenges that come with not only building a product but actually deploying it in the enterprise. If you want to learn more about how we discover which you can do so at emerj.com/aiol