The AI in Business Podcast

Sidharth Ojha, Head of Process Optimization in Data and AI at AXA XL, dives into the exciting role of generative AI in commercial insurance. He discusses how AI transforms underwriting and enhances risk management through advanced tools like quote comparison and prioritization. Sidharth highlights the shift from mere cost savings to improving customer engagement and driving revenue growth. He also stresses the importance of data governance to unlock the true potential of unstructured policy data, paving the way for smarter decision-making in the industry.

Amit Gupta, Chief Digital Officer at Danaher, discusses overcoming challenges in service AI deployments. He introduces a 70/30 buy-versus-build strategy to accelerate value creation. Amit emphasizes the importance of data integration and aligning AI initiatives with business goals. He outlines a structured approach to identifying high-impact use cases, involving cross-functional teams early, and fostering trust through transparency. This insightful conversation provides a roadmap for organizations looking to transition from AI pilots to impactful implementations.

In this engaging discussion, Kelly Dempski, Head of Solutions for BFSI at Turing, brings over 30 years of tech leadership to the table. He delves into the complexities of integrating AI in financial services, highlighting the challenges of connecting new solutions to legacy systems and navigating regulatory landscapes. Kelly shares practical examples of AI use cases, emphasizing the importance of purpose-driven initiatives and starting small for scalable impact. Discover how firms can achieve quick wins while enhancing efficiency and customer satisfaction through strategic AI implementation.

Dr. Steffen Hoffmann discusses how AI enhances manufacturing quality and efficiency, particularly in reducing defect rates. He emphasizes the critical need for human oversight in AI systems for regulated industries. The conversation also highlights Bosch's commitment to ethical AI practices and the development of an AI code of ethics. Additionally, they explore the transformative role of AI in life sciences and agri-science, as well as the integration of generative AI in HR, showcasing the importance of aligning technology with business goals.

Frank Hattann, Chief Commercial Officer at Ocorian with a rich history at Microsoft and PayPal, dives into the heart of AI integration in financial services. He reveals why firms remain stuck in manual processes, emphasizing that mindset is the true barrier to transformation. The conversation highlights the urgency of adapting to AI to enhance customer engagement and operational efficiency. Frank dispels myths about AI adoption and shares insights on shifting from reactive to proactive, data-driven systems, all while maintaining the essential human touch.

Ryan Anderson, CEO and Founder of Filevine, dives into the transformative impact of AI on legal operations. He discusses how legal teams can shift from reactive to proactive workflows using agentic AI systems. The episode reveals the challenges posed by overwhelming data and the necessity of structured information for effective decision-making. Anderson emphasizes the balance between AI capabilities and human judgment, underscoring the importance of trust and data governance in integrating AI responsibly within legal frameworks.

Patricio La Rosa, Head of End-to-End Decision Science at Bayer Crop Science, dives into AI's groundbreaking influence on clinical trials. He reveals how AI tools like metagenomics and NLP enhance biomarker discovery and improve patient outcomes. Patricio discusses building trust with patients and balancing transparency in innovative practices. His insights challenge industry leaders to view clinical trials as collaborative partnerships, urging a shift toward data-driven approaches that prioritize patient engagement and efficient workflows.

Join Joe Troy, Senior Manager of Site Risk at Amazon, and Dwight Hill, Vice President of Retail & Consumer Products at Turing, as they dive into the transformative power of AI in retail. Joe reveals how AI-driven video analysis is revolutionizing loss prevention, making anomaly detection faster and more efficient. Dwight discusses the role of generative AI in personalizing customer experiences and optimizing pricing strategies, emphasizing the importance of data unity and human oversight in deployment. This engaging conversation highlights practical AI applications and their significant ROI in retail.

In this engaging discussion, Rad Desiraju, Director of Worldwide Industry Advisory at Microsoft, and Mike Geyer, Head of Digital Twins at NVIDIA, dive into the future of manufacturing. They explore how AI-powered 3D digital twins are revolutionizing real-time monitoring and optimization of production. The duo highlights the shift from basic dashboards to immersive, simulation-based platforms, emphasizing the importance of edge computing. They also tackle challenges in implementation and the critical need for security in these advanced technologies, making a compelling case for strategic AI adoption.

Bryan Willett, Chief Information Security Officer at Lexmark, shares his extensive expertise in cybersecurity and IT infrastructure. He discusses the crucial balance between cloud and on-prem AI deployments, emphasizing speed, costs, and data security. Bryan introduces the governance triad of security, privacy, and AI teams to ensure ethical AI practices. He navigates the challenges of IoT data management and stresses the importance of strategic insights for IT leaders, including early security integration and ongoing training to combat emerging threats.