The AI in Business Podcast

In this discussion, Stephanie McReynolds, Vice President of Product and Portfolio Marketing at OneTrust, shares her expertise on navigating the complex landscape of AI regulations. She highlights barriers to AI adoption and the vital role of data governance. Stephanie delves into the EU AI Act, outlining its implications for global compliance standards. She also emphasizes responsible AI use and the necessity for organizations to align their policies with practices, mitigating risks while embracing innovation in the realm of data privacy.

Aman Thind, Chief Architect at State Street, shares his insights on AI's transformative role in asset management. He discusses how firms must embrace technological advancements to enhance efficiency and profitability. Thind highlights the shift from traditional machine learning to generative AI, emphasizing its potential for data extraction and insight generation. He also touches on the ethical considerations of AI implementation and the need for a cohesive data strategy, urging leaders to adopt these technologies responsibly and effectively.

Urvashi Tiyagi, Advisor and Former CTO at ResMed, shares her expertise in navigating the complexities of software development for medical devices. She discusses how healthcare leaders grapple with regulatory hurdles while striving for innovation. The conversation touches on the importance of collaboration with regulatory bodies and how AI and wearable technologies are transforming patient interactions. From subscription models to the integration of data and AI, Urvashi highlights the future of healthcare technology and its potential to enhance patient care significantly.

Ylan Kazi, Chief Data and AI Officer at Blue Cross Blue Shield North Dakota, dives into the challenges healthcare leaders face with cloud technology and infrastructure investments. He discusses strategic planning for cloud migration, emphasizing the risks of cost overruns and outdated thinking. Kazi highlights the shift towards personalization in healthcare, advocating for consumer-centric approaches to enhance satisfaction. He also examines the evolving landscape of data governance and the importance of aligning cloud strategies with specific business outcomes.

Steve Jones, Executive Vice President of Data Driven Business & GenAI at Capgemini, dives into the pressing need for trust and ethical guidelines in AI development. He discusses the shift from experimental AI to its integration in enterprises. Key topics include the evolving skills required for programming in the age of AI, the role of synthetic data in real-time decision-making, and the importance of data governance. Steve highlights how robust frameworks are critical for navigating compliance and aligning AI with organizational goals.

Brian Weiss, Chief Technology Officer at Hyperscience, dives into the challenges of digital transformation in financial services. He discusses the struggle to automate traditional paper-based processes and the trade-offs between high automation and accuracy. The conversation highlights the potential of deep learning technologies in enhancing efficiency and the limitations of generative AI in document processing. Weiss emphasizes the need for collaboration between humans and AI to ensure data quality and optimize decision-making in business process outsourcing.

Bill Armstrong, Chief Innovation Officer at Moss Adams, discusses the exciting embrace of AI tools in the accounting sector. He reveals that 69% of accountants optimistic about AI fundamentally shifts their roles. The conversation explores the evolving perception of value beyond billable hours, with a focus on accuracy and compliance. Armstrong also addresses how large language models could reshape expertise and knowledge retention in the industry, highlighting the need for skill adaptation as automation becomes more prevalent.

Raul Martynek, CEO of DataBank, dives into the crucial world of data centers and their pivotal role in modern technology. He emphasizes how these centers are the backbone of our digital experience, addressing the growing demands of AI and edge computing. The conversation covers the need for sustainable practices in expanding data centers, alternative energy solutions like nuclear power, and the evolution of data center designs. Raul also discusses the gradual shift enterprises must make towards integrating GPU technology for efficient AI applications.

Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca, shares his insights on navigating infrastructure challenges in the life sciences sector. He discusses the delicate balance between cloud technologies and endpoint storage, emphasizing strategic tech adoption while managing performance, risk, and cost. Wenier also delves into the shift towards object storage for unstructured data and the unique hurdles faced by larger enterprises compared to agile smaller firms in adopting generative AI solutions. His expertise highlights the future pathways for effective data management.

Abhijeet Kumar, Lead Customer Acquisition and Engagement for Digital Business at Amazon, shares insights on enhancing customer experience in retail. He discusses the challenges facing product managers as AI reshapes customer interactions. Abhijeet emphasizes the importance of a compelling value proposition and explores effective communication strategies. The conversation also highlights the shift towards proactive customer engagement, balancing personalization with privacy concerns, and adapting to technological advancements for optimal user experiences.