The AI in Business Podcast Bringing Trust and Guardrails into Developing Enterprise AI Systems - with Steve Jones of Capgemini
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Sep 25, 2024 Steve Jones, Executive Vice President of Data Driven Business & GenAI at Capgemini, dives into the pressing need for trust and ethical guidelines in AI development. He discusses the shift from experimental AI to its integration in enterprises. Key topics include the evolving skills required for programming in the age of AI, the role of synthetic data in real-time decision-making, and the importance of data governance. Steve highlights how robust frameworks are critical for navigating compliance and aligning AI with organizational goals.
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AI Moving From Point Solutions To Systemic Use
- AI is shifting from isolated point solutions to systemic, enterprise-wide adoption.
- Organizations face a large transformation to embed AI across many business processes.
English Prompts Aren't Sufficient Constraints
- Describing a system in plain English isn't enough because LLMs hallucinate and need precise digital bounds.
- Successful AI requires defining constraints and structure, not just conversational prompts.
Operational-Speed Accuracy Beats Post-Processing
- Trust at scale requires managing many AI solutions and ensuring data accuracy at operational speed.
- Enterprises must shift from cleaning data post hoc to ensuring accurate 'now' data for real-time decisions.