RETHINK RETAIL

RETHINK Retail
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Aug 8, 2022 • 16min

Looking Ahead to Holiday 2022 with Salesforce's Rob Garf

In this episode, RETHINK Retail Co-Founder and Managing Director Paul Lewis welcomes Rob Garf, Vice President and General Manager for Retail at Salesforce, to the show to discuss what's in store for Holiday 2022. During their conversation, Rob shares insights from Salesforce's recently released 2022 Holiday Predictions and Holiday Planning Guide for retailers. Hear why retailers that have brick-and-mortar locations are going to grow at a 1.5x higher rate than those without, why retailers are caught playing discount chicken, and why Rob believes "margin will be the Grinch that Stole Christmas." About the guest: With more than 25 years of global retail experience as practitioner, industry analyst, strategy consultant, and software leader, Rob Garf is no stranger to the industry and the challenges retailers face. He currently leads retail strategy, product, and insights—and advises senior executives globally on digital transformation. Rob is also a frequent industry speaker, a member of NRF’s Digital Council, and Chair of the Retail Customer Advisory Board. Read Salesforce's 2022 Holiday Predictions Report: https://www.salesforce.com/blog/holiday-shopping-predictions/ Read Salesforce's Holiday Planning Guide: https://www.salesforce.com/resources/retail/holiday-readiness/ If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Aug 1, 2022 • 32min

Barruch Ben-Zekry | Founder and CEO of Out&Back

Today's episode is hosted by RETHINK Retail Content Producer and Rocky Mountain climbing enthusiast Fritz Finlay. In this episode, Fritz sits down with Barruch Ben-Zekry, Founder and CEO of Out&Back, a one-stop shop to buy or sell new and used outdoor and adventure gear. The website connects shoppers with brands like Patagonia, Marmot, The North Face, Arc'teryx and many more at an affordable price point, creating a more sustainable, attainable outdoor experience for everyone. Prior to Out&Back, Barruch was Senior Director of New Business Models at VF Corporation (the owner of The North Face, Vans, Dickies, etc.) tasked with building and launching new purpose-led, user-centric businesses. In that role he and his team launched multiple recommerce businesses with VF Brands including The North Face Renewed. Join us as Barruch shares his story of how and why he started the online marketplace in 2019 and what it means to run a company with accessibility and sustainability as core values. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jul 25, 2022 • 34min

Adeela Hussain Johnson | President of BÉIS

In this episode, host Gabriella Bock sits down with BÉIS President Adeela Hussain Johnson to discuss branding, creative, social media and what's next for this rising star. Adeela is the President of BÉIS, an on-the-go lifestyle brand for people in motion, delivering high quality, functional travel essentials at an accessible price point. Founded in 2018 by actress and entrepreneur Shay Mitchell, BÉIS offers consumers thoughtfully-designed accessories that never ask you to compromise between form and function. Adeela’s 20-year career in finance, business, brand marketing and merchandising ranges from large fortune 50 companies, like Target and Ameriprise Financial, to pre-revenue start-ups. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jul 20, 2022 • 29min

Tal Zvi Nathanel |CEO of SHOWFIELDS

This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022. In this episode, host Gabriella Bock sits down with Tal Zvi Nathanel, CEO of SHOWFIELDS. Launched in 2019, SHOWFIELDS is a lifestyle discovery store featuring rotating, themed curations of mission driven products, art, and events that can be found "IRL" for the first time. With stores in NYC, Miami, Los Angeles, and more on the way, SHOWFIELDS has created a unique opportunity for brands to run measurable retail campaigns in the world's most desirable retail locations. During their conversation, Tal shares the SHOWFIELDS story and reveals some of the magic behind how the company blends art, science and storytelling to create unique and discovery-driven experiences that capture the interest of shoppers. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jul 18, 2022 • 12min

John Boline | Vice President of Store Design at Starbucks

This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022. Host Gabriella Bock sits down with John Boline, Starbucks' Vice President of Store Design, to talk about all that's happened since he last appeared on the show in 2019. During their conversation, John talks about the pandemic and how the shift to pick up has impacted store design. John also discusses the importance of creating emotional connections with customers and his vision for the Starbucks of the future. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jul 13, 2022 • 51min

Leading w/ Creativity, Innovation & a Digital-first Mentality | PACSUN's Brie Olson & Alfred Chang

This episode of the RETHINK Retail Podcast is hosted by Deborah Weinswig, Founder and CEO of Coresight Research. Joining the show are Alfred Chang, Co-CEO of Pacsun, and Brieane Olson, President of Pacsun.  Equipped with a strong understanding on the importance of brand relationships, Alfred Chang leads brand creation and incubation with personalities, up-and-coming brands and new opportunities, as exemplified by Pacsun’s partnership with Jerry Lorenzo and his brand, Fear of God.  Brieane Olson is an innovative, tech-centric retail executive who consistently drives brand strength and revenue growth through game-changing merchandising and marketing initiatives. Brieane was instrumental in spearheading livestreaming shopping initiatives and digital first experiences for the brand, as well as creating space for gender neutral apparel through the introduction of a gender neutral Fashion Scholarship Fund collaboration. Brie also cultivated the launch of Pacsun Kids and Colour Range apparel collection which is the first eco sustainable and unisex brand for the retailer.    About the host: Deborah Weinswig is the founder and CEO of Coresight Research and the host of the Retailistic Podcast. Between 2014 to early 2018, Deborah served as Managing Director of Fung Global Retail and Technology (FGRT), the think tank of Fung Group. Previously, she was Managing Director and Head of the Global Staples & Consumer Discretionary team at Citi Research. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jul 6, 2022 • 36min

On Becoming a Brand: Jason McGowan, Co-founder of Crumbl Cookies

Hello and welcome to “On Becoming a Brand”, a RETHINK Retail exclusive where we dive into the stories that shaped the brands we love—and the people behind them. On today’s episode, host Gabriella Bock hears from Jason McGowan, Founder & CEO of Crumbl Cookies, about how he and his cousin Sawyer Hemsley founded the country’s fastest-growing cookie company. Join us as Jason shares his story about how, after immigrating to the United States with only an 8th grade education, he taught himself to build websites and launched himself into a promising tech career. How does tech relate  to cookies? Jason reveals the methodical approach behind the brand's OG cookie as well as how the company became a near-overnight sensation on TikTok. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jun 29, 2022 • 38min

Why Retailers Must Cultivate a Bias Toward Action | Diane Primo, CEO of Purpose Brand Agency

In this episode of the RETHINK Retail Podcast, Gabriella Bock sits down with Diane Primo, CEO of Purpose Brand Agency, an award-winning, Chicago-based public relations, branding and digital marketing firm. Diane is also the author of several books including the recently published, “ADAPT: Scaling Purpose in a Divisive World,” which provides a framework for mastering corporate purpose and offers readers guidance on how to achieve a more resilient and prosperous business. During their conversation, Diane shares why retailers must cultivate a bias toward action, not just transaction before discussing how social media is shifting culture and enabling consumers to become their own microphones for the purposes they align with. More about the guest: Diane Primo is the only African-American female CEO of a purpose-driven communications agency. Diane’s focus on impact marketing stems from the belief that brands must be relevant, purpose-driven and committed to consumers to be successful today. Diane built her agency on a storied career leading some of the top marketing organizations in the country including Quaker Oats, Ameritech and SBC. You can purchase Diane's book at https://purposebrand.com/books/adapt-book-scaling-purpose-in-divisive-world/. Register for Future Stores Seattle at: bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jun 27, 2022 • 43min

Creating Human-Centric Digital Commerce Experiences with Tal Rotman and Kunal Puri

In this episode, Gabriella Bock sits down with Tal Rotman and Kunal Puri to discuss the increasingly complex customer journey and why retailers today should shift their focus on creating human-centric experiences both in-store and online. About the guests: Tal Rotman is the Vice President of Partnerships and Alliances at Namogoo. Kunal Puri is the Vice President and Head of Customer Success at Infosys Equinox. Namogoo offers eCommerce brands a Digital Journey Continuity Platform that automatically compiles data on consumer behavior, website, product, device and environment so you can easily analyze each customer’s unique journey. Infosys Equinox helps leading enterprises provide memorable and human-centric omnichannel shopping experiences with their end-to-end digital commerce and marketing platform. They serve as a headless, cloud native microservices based commerce platform that allows retailers to engage with consumers whenever, wherever they want, irrespective of the channel of engagement. Register for Future Stores Seattle at: https://bit.ly/3t67xBW If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Jun 22, 2022 • 16min

Live from Shoptalk Europe: Megan Maley | Zalando

This episode of the RETHINK Retail Podcast with recorded live at Shoptalk Europe on June 8th, 2022. Host Gabriella Bock sits down with Megan Maley, general manager for the UK, Benelux and Ireland at Zalando, one of Europe's leading fashion platform offering a broad assortment from over 5800 international brands across 25 countries During their conversation, Megan shared her journey to Zalando after 16 years at Nike and revealed tips for managing operations in vastly different regions. Megan also spoke about Zalando’s Style Creator program and why is it so important to find region influencers, as well as Zalando’s commitment to second-hand fashion and how the retailer is making second-hand clothing more accessible If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

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