

RETHINK RETAIL
RETHINK Retail
RETHINK Retail - the evolution of retail in today’s connected world.
Join us as we explore the most recent trends and innovations in commerce.
Join us as we explore the most recent trends and innovations in commerce.
Episodes
Mentioned books

Dec 12, 2022 • 29min
Tom Nolan | CEO Of Kendra Scott
In this episode, guest host Carol Spieckerman sits down with Tom Nolan, CEO of Kendra Scott, the billion-dollar fashion and lifestyle brand launched by namesake designer and former CEO Kendra Scott, who continues to lead the brand’s design, customer experience and philanthropic efforts.
Prior to joining Kendra Scott, Tom held senior roles at Ralph Lauren, Conde Nast and as the Founder and CEO of Prospect Brands.
During his conversation with Carol, Tom shares his continued vision for the brand and how Kendra Scott is preparing for the future, as well as how the company navigated around past supply chain and inventory challenges brought on by the pandemic.
Tom also shares a peek into how this year's holiday shopping season is shaping up for Kendra Scott—plus a look into a few of the brand's recent partnerships, including a collaboration with Peyton Manning’s Omaha Productions to help men buy better gifts, as well as an exciting collaboration with none other than Barbie herself.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Nov 28, 2022 • 47min
Sleighing the Holidays with Smart Retail Execution
As retailers face supply chain challenges, labor shortages and record inflation, the upcoming holidays could be the most challenging season yet. Products will be flying off the shelf faster than they can be restocked, and store teams will have more on their plates than they can handle.
Join host Morgan Petty for a roundtable discussion with a group of retail experts from Nintendo, Movista, SASR, and The Merchant Life as they explore the latest in-store trends and holiday predictions, what’s really driving out-of-stocks, and what merchandising and execution strategies will get the right products on the right shelves, every time.
Show guests include:
- Mike Byers, Senior District Supervisor at Nintendo.
- Matt Martin, VP of Product Strategy at Movista, the smart retail merchandising execution platform.
- Brad Barritt, VP of Operations at SASR, a company offering retail and supply-chain workforce solutions.
- Liza Amlani, Principal and Founder of The Merchant Life.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Nov 21, 2022 • 27min
Dr. Amy Bolles | Global Head of Digital & Emerging Tech Strategy at Levi Strauss & Co.
In this episode, guest host Michelle Evans sits down with Levi Strauss & Co.'s new Global Head of Digital & Emerging Technology Strategy, Dr. Amy Gershkoff Bolles.
During their conversation, Dr. Amy and Michelle discuss retail tech innovation and the technologies that have proven themselves the most effective in scaling in today’s hyper-competitive market. Dr. Amy also shares some noteworthy examples of Levi’s recent digital transformation initiatives as well as her thoughts on Web3 and how can retailers leverage it in their customer journey
About the guest: A little more than six months into the job, Dr. Bolles has already played a critical role in refining Levi's approach to the digital economy and in shaping how emerging technologies can enhance customer experience around the globe.
Prior to joining Levi Strauss, She has held positions as Founder, CEO and COO of several technology start-ups and sat on the boards of numerous tech companies.
About the host: Michelle Evans is the Global Lead of Retail and Digital Consumer Insights at Euromonitor International and one of RETHINK Retail’s top retail influencers.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Nov 16, 2022 • 27min
Aaron Levant | Founder and CEO of NTWRK
In this episode, guest host Haixia Yu is joined by Aaron Levant, founder and CEO of NTWRK, a premier e-commerce platform bringing livestream shopping to the North American market.
Launched in 2018, NTWRK has already taken off by storm among Gen Z audiences, working with brands and artists such as Billie Eilish, Doja Cat, Foot Locker, Lancome, and Hulu—just to name a few.
During their conversation, Aaron shares his journey to launching NTWRK, including founding AGENDA, a world-famous streetwear fashion tradeshow held annually in Las Vegas.
Haixia and Aaron also discuss how TikTok adoption has increased interest in livestreaming and shoppable video in the United States, as well as what Western markets can learn from the success of livestreaming in China.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.

Nov 14, 2022 • 45min
Retail Therapy: Macy's — with Steve Dennis & Neil Saunders
Welcome to Retail Therapy, a RETHINK Retail exclusive Podcast series where we examine a retailer facing a huge challenge or opportunity and provide actionable steps to revive, revitalize or rebrand them back from oblivion.
In this episode, host Gabriella Bock is joined by Steve Dennis and Neil Saunders to examine Macy's, an iconic American department store struggling to keep up in today's competitive retail market.

Nov 7, 2022 • 20min
Melissa Collins | Chief Marketing Officer of The Container Store
In this episode, guest host Hitha Herzog is joined by Melissa Collins, chief marketing officer at The Container Store, the leading specialty retailer of organizing solutions, custom spaces, and in-home services.
During their conversation, Hitha and Melissa discuss The Container Store's recently announced new brand architecture for its offering of custom designed spaces, along with its newest line Preston, which pushes beyond the confines of the brand's former custom closets offering to deliver on its promise to transform lives through the power of organization.
Melissa also reveals how The Container Store is leveraging social media in its marketing efforts and how the brand differentiates its messaging based on channels and demographics.
About the guest: Melissa Collins has been with The Container Store for 25 years and has served as Chief Marketing Officer since July 2016. Ms. Collins serves as the Company’s primary marketing strategist, and oversees such key functional areas as brand positioning, advertising, public relations, digital marketing, visual merchandising, influencer marketing, social media and “Organized Insider”, its customer engagement and loyalty program.
Previously, from August 2008 to July 2016, Ms. Collins served as Vice President of Creative and Online. Prior to that, she served in a variety of roles with increasing responsibility, beginning as Art Director and progressing to Senior Director of Creative and Online Services.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Hosted by Hitha Herzog
Produced by Gabriella Bock

Nov 2, 2022 • 44min
Madelynn Ringo | Founder of Ringo Studio // Head of Studio Design at Modern Age
In this episode, host Gabriella Bock is joined by Madelynn Ringo, founder of Ringo Studio, a Brooklyn-based creative collective behind some of the best store concepts including Bala, Studs, Funny Face Bakery and the Museum of Ice Cream.
Madelynn is also the Head of Studio Design at Modern Age, a longevity clinic offering expert, proactive care for how you look and feel.
Prior to founding Ringo Studio, Madelynn served as the Senior Retail Designer for Glossier, where she was an architectural designer and creative lead on retail experiences in Miami, Boston, Austin, and Atlanta.
During their conversation, Gabriella and Madelynn discuss the design trends making their way into today's retail experiences, which trends are on the out, as well as Madelynn's personal journey to how she became the creative visionary behind some very iconic spaces.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Hosted and Produced by Gabriella Bock

Oct 26, 2022 • 30min
Examining European Retail Trends With EuroSHOP's Elke Moebius & Ulrich Spaan
In this episode of the RETHINK Retail Podcast, hosts Paula Macaggi and Andrew Busby, catch up with EuroSHOP’s Elke Moebius and Ulrich Spaan to discuss the trends making the greatest impact on the European retail landscape, their big retail predictions for next year, as well as what’s in store for EuroSHOP 2023.
Elke and Ulrich are leading efforts for the upcoming Euroshop event, which is the world’s largest retail conferences happening next February in Dusseldorf, Germany.
About the guests: Elke is the Director of EuroShop 2023, Messe Dusseldorf, and Ulrich is the Senior Vice President of the EHI Retail Institute.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Hosts: Paula Macaggi and Andrew Busby
Produced by Gabriella Bock

Oct 24, 2022 • 31min
Mike Salguero | Founder & CEO of ButcherBox
In this episode, guest host Emily Pfeiffer is joined by Mike Salguero, founder and CEO of ButcherBox, a leading DTC brand that delivers humanely raised meat and sustainably sourced seafood to consumers across the U.S.
Since launching in 2015, ButcherBox has become B Corporation Certified, signaling the brand’s commitment to using its business as a force for good. In 2020, Mike was named an Entrepreneur Of The Year National Award winner by Ernst & Young.
During their conversation, Mike shares his story of how a hobby and a quest to transform the American beef industry got him into the business of selling meat through the mail. Mike also reveals how the company continued to grow and keep customers happy during the pandemic despite experiencing challenges related to increased demand, as well as how he turned a national dry ice shortage into a new revenue stream for the company.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Guest Host: Emily Pfeiffer, Principal Analyst for Commerce Technology at Forrester
Produced and edited by Gabriella Bock

Oct 17, 2022 • 17min
Zach Fishbain | Co-Founder & CEO of Spread the Love
This episode of the RETHINK Retail Podcast was recorded live at Groceryshop 2022 in Las Vegas, Nevada on September 22, 2022.
On the mic this week is guest host Michael LeBlanc, who is joined by Zach Fishbain, Co-Founder & CEO of Spread the Love, a consumer goods company specializing in clean-label nut butters and jams.
Zach and his wife Val founded Spread The Love after gifting jars of homemade peanut butter to wedding guests back in 2013. Since then, the self-funded challenger brand emerged as a leader in their category with an omni-channel strategy in commercial food service, online grocery, and traditional retail. Award-winning Spread The Love nut butters are bestsellers on Amazon and Walmart.com.
If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts.
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Host: Michael LeBlanc, Co-Host of The Remarkable Retail Podcast
Produced by Gabriella Bock & Fritz Finlay