SuperPod — The no-filter MSP show

Chance meetings can sometimes create outsize impact. This was the case for Steve Rumancik and Dave Patel. They meet on the sidelines of SuperOps' SuperSummit - a late night chat at a hotel bar led to Dave becoming Steve's mentor. Over the past many months Dave and Steve have changed the course of growth at Peak Technologies

Vera Tucci is Co-owner and CEO of Italy-based T-Consulting. She has over 16 years of experience in the industry, and has found success with the co-managed IT services model. In this episode, she talks about co-managed IT services, adapting marketing to IT managers, and client management strategies in running a successful MSP.

Harrison Baron, Founder and CEO of Baron Media and Host of the Brutally Honest podcast, also now runs Growth Generators, a YouTube channel aiding MSPs. In his early career, he helped grow an MSP to $2M in two years. After launching his agency, he pivoted to YouTube, producing 5 videos weekly on sales, marketing, and operations for MSPs. He has built an online community through Discord and runs an MSP mentorship program called MSP Heroes. In this episode he shares his secrets to cracking the MSP growth code

Rob Rae, Corporate President of Community and Ecosystem at Pax8, champions the importance of community in the MSP realm. He shares insights on building strong relationships among providers, emphasizing trust and collaboration. The discussion navigates the evolving landscape of managed services, highlighting challenges like talent shortages and the influence of AI. Rae also touches on strategic adjustments in response to economic pressures and reveals how Pax8 is expanding its role by investing in training and support for the broader MSP community.

Launching special edition of SuperOps.ai's podcast, SuperPod - Recession-proof your MSP. In the 1st episode, Canalys' Senior Analyst, Robin Ody, shares data and his analysis on how the recession could affect Managed Service Providers (MSPs).

Pete Matheson started Tekkers IT Solutions in 2011 at the tail end of the previous recession. He grew the business to over 16 staff and over £1.2m in revenue. He successfully sold the business in 2020. He is using the lessons he learned from building, scaling, and selling his business to coach other MSPs. He is also a popular YouTuber and mobile & tech reviewer.In this episode, he talks about the challenges that prevent smaller MSPs from achieving growth.

Matt Solomon is a veteran in the MSP industry. He was the 1st employee at the cybersecurity firm ID Agent. He is the Co-founder of the MSP-focused vendor marketplace, Channel Program. Matt is a sales and marketing expert and, before launching Channel Program, ran a consultancy business where he supported MSPs and others with their go-to-market strategies.In this episode, Matt dives into the topic of how MSPs need to leverage their network online and offline. He says MSPs need to be where their customers and prospects gather and position themselves as an expert.

Mark Copeman is Director at Wingman Marketing. He is a serial entrepreneur and author of MSP Secrets Revealed and Help Desk Habits. He has worked closely with MSPs for many years, especially on making their websites effective. Having faced a severe health crisis at the age of 27, Mark talks about resilience, especially the human aspects of it.

Chris Timm is an MSP expert and runs Sondela Consulting based in the UK. He closely works with MSP businesses across the globe and helps them achieve efficiencies and maximize profitability through the use of PSA and other business tools. He has deep experience in the MSP industry and ran an MSP business for 14 years. In this episode, he talks about the need for automating MSP workflow if you want to achieve faster growth, especially when the overall macro economy is slowing down.

Jennifer Bleam, better known as the “Cybersecurity Sherpa”, is the founder of MSP Sales Revolution. She is a mentor to MSPs and has helped grow several multi-million dollar companies and divisions in under 2 years each. In this episode, she talks about how MSPs should sell their cybersecurity package and shares practical and tried and tested methods to make that sale happen.